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BIM402 - 2 - Handout 4 - Lean Concepts, Tools and Methods
BIM402 - 2 - Handout 4 - Lean Concepts, Tools and Methods
BIM 402
Instructor: Dr. Aruna Pugalenthi
HANDOUT # 4
Lean Concepts, Tools and Methods
CLO6: Implement Qualitative and Quantitative techniques of Lean Six Sigma and Continuous Improvement to
.
Learning objectives
• Lean Tools for Measurement
• Tools for Analysis
• Tools for Improvement
• Tools for Control
• Techniques for Lean Six Sigma: Quantitative Techniques
• Qualitative Techniques
Lean Tools for Measurement
➢ Check sheets are documents (forms, charts, tables, etc.) used to collect data.
➢ Check sheets are used primarily in the measurement phase of DMAIC. This is
when data usually needs to be collected.
Bow measurements
2 5 8 8 2
4 6 6 6 4
4 7 6 6 4
8 7 7 5 9
3 0 3
Frequency
2
4 4
1
5 2
0
6 5
7 3
Thou
8 3
9 1
More 0
13 BIM 402- Lean Management and Six Sigma
Histogram Bow Frequency
0 0
1 0 6
2 2 5
4
3 0
3
Frequency
4 4 2
5 2 1
6 5 0
7 3
Thou
8 3
9 1
More 0
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Pareto Analysis
120
100
Occurance
80 frequency
60
Cum %
40
20
0
bulb fails
window
Leakiung
Leaking
Broken
Broken
heating
heating
central
central
radiators
Faulty
taps
Light
Fault
3500
3000
2500
2000
1500 Total cost £
1000
500
0
Faulty Broken Broken Light Leakiung Leaking
central central window bulb fails radiators taps
heating heating
boiler pump
Histograms do not
take into account
changes over time.
Cp Values:
Bow measurements
2 5 8 8 2
4 6 6 6 4
4 7 6 6 4
8 7 7 5 9
Bow measurements
2 5 8 8 2
4 6 6 6 4
4 7 6 6 4
8 7 7 5 9
3. Why does the salesperson call the head of manufacturing directly to start
work instead of following the procedure established in the company?
– Because the “start work” form requires the sales director’s approval
before work can begin and slows the manufacturing process (or stops
it when the director is out of the office).
4. Why does the form contain an approval for the sales director?
– Because the sales director needs to be continually updated on sales
for discussions with the CEO.
❑ Benefits:
❖ Allows the team to identify root causes from subjective data.
❖ Systematically explores cause-and-effect relationships.
❖ Encourages members to think multidirectional.
❖ Develops team harmony and effectiveness.
❑ More than three million patents have been analyzed to discover the patterns that
predict breakthrough solutions to problems.
❑ TRIZ research began with the hypothesis that there are universal principles of
creativity
❖ Somebody someplace has already solved this problem (or one very similar to it.)
❖ Creativity is now finding that solution and adapting it to this problem.
❑ During the Improve phase, the ideas and solutions are put to work. Various
options are then compared with each other to determine the most promising
solution.
❑ The objectives of the tools of the Improve phase are to help the team to develop
a solution for improving process performance and to confirm that the proposed
solution will meet or exceed the quality improvement goals of the project.
Purpose:
❖ The purpose of an affinity diagram is to provide a visual representation
of grouping of a large number of ideas or factors or requirements into
logical sets of related items to help one organize action-plans in a
systematic manner.
❖ Due to visual representation, one can easily understand the problem and
its various solutions and impact, which, in turn, help implement the
solutions with a clear understanding.
Provides the issues/ideas input from everyone on the team and for
effective decisions.
❑ Large time losses due to setup are generally accepted in many industries
❑ Expensive, high-tech equipment is often seen as beneficial in saving time
and money
❑ It is often the case that creativity and simplicity is the best solution to
these problems
❑ Generally, several smaller/simpler machines will be more beneficial
❖ Promotes visual management and a clean and safe workplace that results in a
high level of organization and efficiency
❖ Increased morale
❖ Safety
❖ Non-Value-added activity decreased
❖ Efficiency and organization
❖ Increased quality
❖ Faster Lead Time
❖ Increased creativity, and willingness to contribute among employees.
➢ Ideas and inspiration come from association – build on words, themes, topics
➢ Try reverse thinking: how can we make this worse? then turn it around
➢ Ask why?, then ask why? And again …
➢ Avoid idea assassins, eliminate the “can’t” word from your group
❑ Mind Mapping is a learning tool for ordering and structuring the thinking process
of an individual or team working on a focused theme.
❑ It is a graphic tool to express ‘ radiant thinking ’ comprising four key
characteristics:
1. The subject or theme is presented as a central image or key word.
2. The main components of the subject root out from the central image as branches.
3. Each branch contains a key word printed on an associated line.
4. The sub-components of each branch are also represented as branches attached to
higher level branches.
84 BIM 402- Lean Management and Six Sigma
Mind Mapping
93
completion time of 0
BIM 402- Lean Management and Six Sigma
Activity on Arrow (AOA) Network Diagrams
❖ A Radar Chart is a polar graph to show using just one graphic the size
of the gaps in the performance levels of key performance indicators.
❖ A Radar Chart is also known as a Polar Graph and, because of its
appearance, as a Spider Diagram.
❖ A Radar Chart is a useful visual tool to display the important metrics of
performance at the Control stage of a quality improvement program.
10
BIM 402- Lean Management and Six Sigma
0
Public Perception Survey Brand Reputation
100 100
88 90
80
Future Orientation
100 100
100
70 Tech Support
65
86
60
50 Notes
60
40
86 85
90
Product Quality100 70 100
Employment Practices
86
Ethical Practices
10
BIM 402- Lean Management and Six Sigma
1
PDCA
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2
Milestone Tracker Diagram
❖ A milestone is a key event selected for its
importance in the project.
❖ A Milestone Tracker Diagram is used to
show the projected milestone dates and
the best estimated date on the week of the
progress review on a single chart.
❖ The purpose is to assess the achievement
or slippage of the progress. Thus the
Milestone Tracker Diagram is also called
10
the Milestone Slippage Chart.
BIM 402- Lean Management and Six Sigma
3
Control Costs – Earned Value Management
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BIM 402- Lean Management and Six Sigma
4
Control Costs – Earned Value Management
❑ EVM uses three key measurement components
❖ Planned Value (PV) – denotes the authorized budget to be expended for an
activity, work package, or to the project at a given point, sometimes referred
to as the “Budget At Completion (BAC)” (the total PV at the end of the
project)
❖ Earned Value (EV) – The value of work performed expressed in terms of
the authorized budget
❖ Actual Cost (AC) – Cost incurred or expended for the work performed at a
given point
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5
Graphical Analysis
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BIM 402- Lean Management and Six Sigma
6
Earned Value Metrics
Earned Value Variances
Cost Variance (CV) > 0 means under budget
= Earned Value (EV) - Actual Cost (AC) < 0 means over budget
Schedule Variance (SV) > 0 means ahead of schedule
= Earned Value (EV) - Planned Value (PV) < 0 means behind schedule
Earned Value Indices
Cost Performance Index (CPI) > 1 means better progress for the money
= EV/AC < 1 means less progress for the money
Schedule Performance Index (SPI) > 1 means more work performed than scheduled
= EV/PV < 1 means less work performed than scheduled
Project Percent Complete Percent of project work complete.
= (EV/BAC) * 100 Where BAC = Budget at Completion
To Complete Performance Index (TCPI) The cost performance index required to complete the project
= (BAC-EV)/(BAC-AC) on budget.
Earned Value Forecasts
Estimate at completion (EAC)
The estimated total cost at project completion.
= BAC/CPI
Variance at completion (VAC) The estimated variance between actual total cost and planned
= BAC-EAC total cost at project completion.
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7
EVM - Example
Let us consider the following example to understand the concepts better.
PV = 10/40*500,000 = 125,000
EV = 20/100*500,000 = 100,000
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BIM 402- Lean Management and Six Sigma
8
Variance and Performance Analysis