Business

Development Review

Profit & Loss Area of Sales Revenue Cost Control

Analysis Opportunities Action Plan Action Plan

Team Guest Department Strategic

Engagement Experience Support Plan

Business Development Review - Page 01

 Profit & Loss Analysis
Enter your sub headline here

Aug – Nov 24

Apr– Jul 24

Dec 23 – Mar 24

433K

752K
960K

Business Development Review - Page 02

Net Loss/Profit
Enter your sub headline here

1200000

1000000

800000

600000

400000

200000

0
Dec 23 - Mar 24 Apr - Jul 24 -65,000 Aug - Nov 24
-133,000 -135,000

-200000
Loss/Profits Net Revenue
Business Development Review - Page 03
 Area & Opportunities

F&B Cost AMC & Equipment

Sales Revenue Supply Chain Team Member

Turnover &
Performance

Business Development Review - Page 04

 Sales Revenue Action Plan

Sales Complete
Contest Meal Tactics

Mechanism: Based on Daily focus items to push

the Team Selling more items and increase PAX Mechanism: with repeated menu engineering to
highlight the high-cost and low-cost item. Coach the
average. Reduce the expiry date items turn over more team member to combine daily KOT with both
on items wise. mentioned.

Incentives: 500 AED for the higher Sales-person ROI: Low-cost items wise have huge margin. Special
side dishes and beverages
ROI: Rich the revenue, reduce the wastage. Got best
price during the most-high turnover items.

Business Development Review - Page 05

 Food & Beverage Cost Reduce

Mechanism: Creating Mechanism: Have seasonal

Recipe Cards
20-23%
Mechanism: Repeated
updating menu items on
Point of sales, and sure it
applied on actual base.
Monitor daily preparation.
Create daily special dishes to
enhance cut cost
performance.
amazing relation with
vendors that will increase the
chance of reduce the food
cost special have promotion
discount on total purchasing.
Additional review the price on
market & Keep comparing
what we take & what others
take.
Vendor
Products
item that will help to drop the
Plate cost special the low price on
marketing of raw material
Presentation and crave the guest to such
as items because it available
on this such period only
Mechanism: Stay on food &
beverages marketing and
follow the trends on cuisine
and apply gourmet standards
that will have big exposure.
Follow the standardizing Seasonal
platting and consistency the
Food & Beverages
brand identity

Business Development Review - Page 06

 Restaurant Supply Expenses

Mechanism: Use recycle Mechanism: table napkins

material helping the financial and wet-wipes this hidden

Cleaning
department breathing.
Special with low-cost
Small-ware cost most of company
surprise with cost after

Supply
material and help the
environment to stay tunned.
Operating opening restaurant
bossiness. Add merging cost
Proper sizes & special on total recipe and follow
branding colors and identity proper consumption of each
pax that will help to reduce
in-general cost.
Mechanism: Breakage cut
Mechanism: use proper from the daily profit. With
method of cleaning items
apply and conduct the
such as chemicals and have
special procedures and
training standards that will
follow company standard.
keep the cost of cleaning
Help the breakage lining. Guest
supply item on control line. Packaging Apply surprise inventory &
assign in-charge of team to Supplies
Supply done the task.

Business Development Review - Page 07

 Team Engagement
Team Building Activities Employee of the Month

Involve the team The huge highlight to

member with special on paste photo on the wall
monthly base. And that employee have
conduct seasonal . Han- excellent performance
over the mic of each to and met the company
share their opinion, standard. With amazing
suggestion. gifts, they will keep that
on long memory

Business Development Review - Page 08

 Team Engagement
Career Growth Team Benefits

Level of knowledge that Appling total employee

will have each part of benefits such, local
employee and apply on public holiday, yearly
the business. Such food leave and others, that
safety, beverages increase the
awearnce, fire fighting comfortable workplace
and risk assessments that will advantage to
will increase loyalty. increase the creativity.

Business Development Review - Page 09

 Marketing
Culinary
Departments Support

Business Development Review - Page 10

Procurements
Finance
Human
Resources
Operation
 Departments Support
Needs & Requirements
Resources

Hiring & meet recements budgets. Standardize the forms a that should apply during
Human

employee working on company. Received & review employee evaluation. Holding monthly
wages on control add/deduction as per attendance sheet.

Prepare needful paperwork and forms such as, uniforms, name tags, training agenda &
perform, recite resources to achieve company goals. & visiting branches and improve the
internal communication between higher management and floor team.

Business Development Review - Page 11

 Departments Support
Needs & Requirements

Control all expenses & observing daily revenue. Received & auditing the invoices. Handling
Finance

petty cash and supplier payments. Release on time all pending payment & wages.

Create and customize report as per the standard period and dead-line to help higher
management to have clear discussion on future of the business. Such as monthly PNL,
yearly audit, Tax payout.

Business Development Review - Page 12

 Departments Support
Needs & Requirements

Study the market and attract the good quality and prices for all company requirement.
Procurements

Such as food and beverages supplier, furniture, office equipment’s and others.

Annual maintenance contract (AMC) for restaurant, Hood & fans cleaning, Fire fighting,
Gas maintenance, Kitchen & Dining Equipment’s.

Business Development Review - Page 13

 Departments Support
Needs & Requirements
Culinary

Create and Audit all branches to in-sure standard it applied as pre company goals and
vision. Advise on the spot all operations team for entire procedure should follow.

Training session as per the schedule, Examination, Evolution & Sure all the team have all
documents & Training certificate to the Job.
Train-The-Trainer & attend all promotion, catering & events lunching to support the
operation team.

Business Development Review - Page 14

 Departments Support
Needs & Requirements

Study the market challenges, apply all the strength of company and work-on improve the
weakness. Work together with operation team to keep them on loop of all market updates.
Marketing

Supply all branches with necessary marketing materials. Table tent promotion, Flyers,
Packaging advises.

Exposure the brand on the marketing to have creative marketing content the match with
brand identity, Follow all social media channel and rich them with all content. Reply and
comment all guest feedback.

Business Development Review - Page 15

 Operations Centralized Development

Evaluation all Front & Back of house, management. Train for food safety and
quality. Sure to apply all Sequence of Service (SOS).

Advise on spot how to increase the revenue and decrease the cost. Coach
Operations the leaders for proper way to deal all challenges they are facing.
Centralized
Development Report direct to higher management and transfer the image of visit. Follow
up with all pending tasks and sure to be done.

Business Development Review - Page 16

 Operations Centralized Development

No over No Lack Having the right team member on the operation that huge
challenges of all restaurant management. Have proper service for all guest

Manpower
Plan
As per the market study 18% from the total revenue it’s the perfect
percentage.

Business Development Review - Page 18

 Implement Balance Scorecard

Increase Sales Revenue

KPI : % Net cash flow

30%
Increase Profitability
KPI : % Net profits
Financial
Decrease Operating Cost
KPI : Decrease operating cost

Business Development Review - Page 19

 Implement Balance Scorecard

Improve PPA
KPI : Sales Per Items

Improve Guest Survey

KPI : Survey Result
Customers 30%

Improve Guest Satisfaction

KPI : Complaint Level

Business Development Review - Page 20

 Implement Balance Scorecard

Internal
Improve Delivery Service
KPI : Delivery Channel

25%
Scheduling & Shift Manage
KPI : Schedule/Rosters
Process
Quality Audit Result
KPI : Audit Result

Business Development Review - Page 21

 Implement Balance Scorecard

Improve Knowledge & Skills

KPI : Employee Satisfaction

Learning & 15%

Decrease Turnover
KPI : % Turnover Development
Cross Training Achievement
KPI : Career Growth

Business Development Review - Page 22

Thank You