ANNEX B

CODE OF PRACTICE

This Code of Practice is applicable to ……………………………... and their customers acting as International
Telemedia Service Bureau that product telephone traffic on codes assigned to ………………………………………
in exclusivity from Twenty-Nine Com SA.

OBLIGATIONS OF SERVICE PROVIDER:

 The Service Provider guarantees to Supplier that it and any Customer to whom it resells the Service
shall:
Comply with all relevant laws, regulations and code of conducts and will use the Service solely for
lawful purposes. In this respect Service Provider and its Customer may not, without limitation, use
the Service in any fraudulent way;
 Constantly monitor the advertising, content and factual usage of all directly or indirectly sold
Services. Upon any suspicion of irregularity the Service Provider will act immediately and inform
directly the Supplier and simultaneously all relevant authorities.
 Provide such information and take such steps as may be necessary in order to enable Supplier to
comply with all relevant laws, regulations and code of conducts and carry out any investigation
concerning a Service;
 Not infringe, or permit other to infringe, any of Supplier's or any third party intellectual property
rights;
 Promptly notify the Supplier of any changes in the Service Provider's organization or method of
doing business, which might affect the performance of the Service Provider hereunder;
 Only use and connect (telecommunication) equipment that is in good working order, complies with
all applicable standards and approvals;
 Do all such things, or cease all to do all such things, as are necessary to maintain the technical
quality and integrity of the Service.

Place and Date: Lugano,

For Twenty-Nine Com SA For

Tullio Freddolini

Signature................................................. Signature .................................................

1
Twenty-Nine Com SA
Via Pedemonte 40 - 6962 Lugano Switzerland
Office Phone: +41 912900129, Mobile phone: +41 763970870
info@twentyninecom.ch - www.twentyninecom.ch