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8. A business ____ is an overview that describes a company’s overall functions, processes, organization,
products, services, customers, suppliers, competitors, constraints, and future direction.
a. matrix c. index
b. profile d. glossary
ANS: B PTS: 1 REF: 10
10. ____ enabled computer-to-computer transfer of data between companies, usually over private
telecommunications networks.
a. EDI c. TCH
b. ACH d. O-O
ANS: A PTS: 1 REF: 14
13. Knowledge management systems are called expert systems because they ____.
a. provide job-related information to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video conferencing, word processing, automated
calendars, database management, spreadsheets, and high-speed Internet access
ANS: B PTS: 1 REF: 16
14. User productivity systems ____.
a. provide job-related information to users at all levels of a company
b. simulate human reasoning by combining a knowledge base and inference rules that
determine how the knowledge is applied
c. process data generated by day-to-day business operations
d. include e-mail, voice mail, fax, video and Web conferencing, word processing, automated
calendars, database management, spreadsheets, desktop publishing, presentation graphics,
company intranets, and high-speed Internet access
ANS: D PTS: 1 REF: 17
17. A ____, or requirements model, describes the information that a system must provide.
a. process model c. business model
b. data model d. network model
ANS: C PTS: 1 REF: 19
18. A(n) ____ describes the logic that programmers use to write code modules.
a. process model c. business model
b. object model d. network model
ANS: A PTS: 1 REF: 19
19. ____ is a systems development technique that produces a graphical representation of a concept or
process that systems developers can analyze, test, and modify.
a. Prototyping c. Scrum
b. Rapid application development d. Modeling
ANS: D PTS: 1 REF: 19
20. ____ is a systems development technique that tests system concepts and provides an opportunity to
examine input, output, and user interfaces before final decisions are made.
a. Scrum c. Modeling
b. Prototyping d. Rapid application development
ANS: B PTS: 1 REF: 20
22. The ____ method of developing systems is well-suited to project management tools and techniques.
a. object-oriented analysis c. structured analysis
b. adaptive d. rapid application development
ANS: C PTS: 1 REF: 21
23. The ____ method of developing systems produces code that is modular and reusable.
a. object-oriented analysis c. structured analysis
b. adaptive d. rapid application development
ANS: A PTS: 1 REF: 21
24. The ____ method of developing systems stresses team interaction and reflects a set of community-
based values.
a. object-oriented analysis c. structured analysis
b. agile/adaptive d. rapid application development
ANS: B PTS: 1 REF: 21
25. Structured analysis is a traditional systems development technique that uses a series of phases, called
the ____, to plan, analyze, design, implement, and support an information system.
a. O-O c. MSF
b. SDLC d. RUP
ANS: B PTS: 1 REF: 22
26. Because it focuses on processes that transform data into useful information, structured analysis is
called a(n) ____ technique.
a. iterative c. inferred
b. process-centered d. empowered
ANS: B PTS: 1 REF: 22
27. In the ____, like that shown in the accompanying figure, the result of each phase, which is called a
deliverable or end product, flows sequentially into the next phase in the SDLC.
a. interactive model c. waterfall model
b. requirements model d. object model
ANS: C PTS: 1 REF: 22
28. In the model of the SDLC shown in the accompanying figure, the ____ usually begins with a formal
request to the IT department, called a systems request, which describes problems or desired changes in
an information system or a business process.
a. systems design phase c. systems support and security phase
b. systems planning phase d. systems analysis phase
ANS: B PTS: 1 REF: 23
29. In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to build a
logical model of the new system.
a. systems analysis phase c. systems design phase
b. systems implementation phase d. systems support and security phase
ANS: A PTS: 1 REF: 23
30. In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to create a
physical model that will satisfy all documented requirements for the system.
a. systems implementation phase c. systems analysis phase
b. systems planning phase d. systems design phase
ANS: D PTS: 1 REF: 24
31. In the model of the SDLC shown in the accompanying figure, during ____, the new system is
constructed.
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we shall reach the Pole. We don’t need any more to get there, but if
necessary we can spend fourteen days on the homeward trip.”
These words we repeat to each other over and over again, and
comfort ourselves with the knowledge of the excellence of the
machines and their crews, and the recollection that they warned us
that in bad weather they might only return after an absence of
fourteen days. Yet it seems strange that they should be so long away
when, so far as we can judge, the weather has been favorable.
When Amundsen made his rush to the South Pole he could only stay
to make observations for three days, as he had to trek back again
and food allowance was limited. In this case, however, he can return
to his base in eight, ten, or twelve hours so why should he jeopardize
the benefit to the world’s scientific knowledge by leaving his point of
observation before necessity demanded? If they have found land up
there, they will wish to make maps—to photograph it—to measure it
—a week will soon go by. But—but—but—this little word comes up
every time we try to find a reason for the delay—and yet it is absurd
to give up hope so soon.
This evening a council of war has been held on board the
“Fram.” An announcement has arrived from the Norwegian
Luftseiladsforeningen that they are planning a reconnoitering
expedition. Two naval hydroplanes are to be sent north to help in the
patroling of the ice borders. Captain Hagerup, First Lieutenant
Horgen, Shipper Johansen, and First Mate Astrup Holm are to send
word at once if such machines will be of any use. To give an answer
of this kind is difficult, for the ice this year lies with a broad belt of
drifting ice screwing in shoals in front of the solid ice border. Thus
the hydroplanes could not negotiate this obstacle to any great
distance. Should they themselves have to make a forced landing any
distance from the open sea, both they and their crews would be lost.
On the other hand, they would be able to fly over the entire area of
the fairway north of Spitzbergen in a few hours, a distance which it
would take several days for ships to cruise over, and thus they would
make the patroling much more effective. Our answer was based on
this latter consideration.
To-day it is eight days since they started, and we enter a new
phase in our waiting time. Until to-day none of us have gone far
away from the ships. The American journalist, James B. Wharton,
who is with us, the film photographer, Paul Berge, and I had not set
our feet out of the ship. We have always waited in the expectation of
seeing the machines at any moment appear from behind
Amsterdamöen. We have lain fully clad on our mattresses, ready to
set the wireless working broadcasting the news. Berge’s film camera
has stood on its three legs on the bridge ready to turn out hundreds
of yards of film. We have always kept a boat ready at “Fram’s” side
so that we could row across to the flying machines the moment they
landed, and every night before we went to rest we instructed the
watchman on deck that he must waken us the first moment he heard
anything. But this evening as the telegraph station from the coast
asked if they should keep open all night with extra supervision, I had
answered that it was no longer necessary. As these words were
broadcast from the little wireless compartment, it seemed as though
we had sent a telegram to a waiting world that showed them that
even we had begun to doubt. The same doubt is felt now by almost
every one on the two boats. The possibility of seeing them come
flying back is gradually diminishing. We still believe, but to-morrow
our confidence will be less. We feel that on the 9th day from the start
we shall give up hope. To-day it is decided that to-morrow “Fram”
shall go down to Ny-Aalesund, partly for coaling reasons, partly to
take away those members of the expedition who wish to take
advantage of the opportunity to go down to Advent Bay, whence a
coal steamer can carry them to Norway. When we shall see our
comrades carried southwards while we are left behind, we shall
enter into an anxious period of waiting which will seem unending.