VIVIAN GARDINER, MBA, PMP, CSM 

 
3439 Woodbriar Drive, Houston, TX 77068 
(832)620-5080 
vivianagardiner@yahoo.com  ~ Vivian Gardiner | LinkedIn  ~  skype name: live:vfreedom 
 
SUMMARY   
Performance-driven Senior Project Manager with PMP and Scrum Master certifications with an in-depth understanding of
developing, implementing, and managing multimillion-dollar projects globally in APJ, EMEA, and America. Well-versed in
bridging the gaps between business as a Functional Project Manager and technology as an IT Project Manager by overseeing
the progression and completion of a project to meet the client’s expectations. Expertise in managing multiple complex
concurrent projects, spearheading new initiatives, and improvement of pre-existing processes that include a mixture of
business and technology knowledge. Also experienced in the Healthcare arena as an RCP, trainer, and Outpatient Facility
Development PM. Capital assets include critical thinking and thriving in fast paced environments.

COMPETENCIES  
 Waterfall, Agile, Scrum, SAFe, Hybrid   Cross-Functional Collaboration 
 Acquisitions, Mergers, Spin-off, and Divestitures   Release and Cutover Management   
 CapEx/OpEx Budget, Project Budget     Finance Mgmt. and Executive Reporting 
 Risk & Mitigation Planning/Management  Asset Management (Material/SC) 
 Data Migration & Implementation    Portfolio Management 
 SDLC E2E Lifecycle Management  Testing (UAT, Integration, functional, Regression, Alpha/beta)
 Stakeholder Analysis & Engagement   Quality Assurance 
 Communications     Change Management  
 Functional and IT Management   Training and Coaching 
 Procurement and contracting   Customer Relations Management (CRM)  

ELEVANT EXPERIENCE 
SR PROJECT MANAGER Engaged in managing a complex acquisition in the technology environment from initiation
(Consultant)  to completion. Integrating two large corporations’ collaboration system, applications, and
Blackboard/Anthology Inc. the end-to-end integration of Microsoft Office 365 Tenant, leveraging Confluence,
Bocas Raton, FL (REMOTE)   AvePoint and other integrating tools
05/2022 – 01/2023    Managed multiple scrum teams internally and externally, used agile and waterfall
(hybrid) methodologies to ensure continuous delivery and that they operated
effectively and efficiently.
 Supported IMO leads, functional leads, and business leaders in developing and
implementing plans throughout the integration and separation processes, and as part
of the cross-functional initiative.
 Analyzed business scenarios to determine integration domains, identified integration
styles and patterns, chose integration technologies, contributed to high-level
integration designs, and ensured adequate compliance with integration strategies.
 Directed the migration of assets from one tenant to the other, which included
Outlook, Teams, OneDrive, SharePoint, Office 365 Groups, Power BI, SSO, ensuring
workflows, specifications, data management and processes aligned, leveraging
automation to confirm migrated members credentials comprised of both tenants.
 Drove tracked and executed all key project activities (scope definition, requirements
gathering, schedules, designs, dashboards, testing, deployment (per phase/waves),
collaboration tasks, post-deployment) for project monitoring, integration
collaboration and progress reporting using Smartsheet and Jira
 Managed third-party vendors’ delivery of migration solutions from discover to go-live,
ensuring a strong effective working relationship with all multi-functional orgs and
third-party vendors.

SR PROJECT MANAGER Assisted in the spearheading of the development of the Program Management Office,
(Consultant)  defined project management processes, including those related to requirements
Howard Hughes Corporation   management, change control and user acceptance testing. Direct the overall success of
Houston, TX (REMOTE)   projects, financial planning, scope management, issue/risk management and project
10/2021 – 08/2022   integrations/executions from initiation to hyper care.
Plan, direct, and monitor the work produced by third party vendors and various
internal/external teams ensuring business requirement integrations and alignments.
 Manage the client relationships, including general, ongoing communications,
negotiation of scope, schedule changes, key risks, issue resolution, and ongoing
progress reporting to upper management project status. 
 Directing includes integration of various platforms, system communications, audit
involvement, and application implementation using Agile/Scrum/Hybrid methodologies
to ensure fast pace fast deliveries and quality, and management of change.
 Directed the construction of five facilities ensuing teams from field and office
connectivity to ensure delivery of quality and on time work.
 Create and execute test plans, perform direct functional testing, and lead user
acceptance testing. 
  
NEW BUSINESS DEVELOPMENT Worked closely with upper management to generate new business opportunities for
PROJECT MANAGER Freight Brokerage company. 
(Consultant)    Provided detailed performance review on existing issues with marketing materials and
Sound Transportation Solutions developed recommendations for improvement. 
Irvington, TX (REMOTE)   Developed and implemented a strategic high impact business solution to increase
11/2020 - 07/2021  branding and gain recognition in targeted market. 
 Collaborated with internal business partners, outside vendors, and third-party
contractors to achieve staffing goals that would address client’s needs and establish
relationships with potential clients.
 Created a communication plan that allows diverse types of information exchanges.
 
BUSINESS PROGRAM MANAGER Directed the development and implementation of Legal Risk Management framework for
LEAD (Consultant)  various organizations to stand up Legal Risk Committees and align with Legal Risk Appetite
United Services Automobile Statements 
Association    Implemented a legal risk framework that integrated governance, risk, and compliance
San Antonio, TX (REMOTE)   functions together, removing all silo approaches. 
10/2019 – 11/2020   Led the creation of Charters for each Management Committee for approval by
Granting Authorities.  
 Spearheaded a strong and consistent risk management infrastructure that reported to
the Enterprise Committee and Risk Council. 
 Created and implemented Legal Risks and Material Matters reporting dashboards that
presented a snapshot of Risks, Matters, Action Items and All Other Business, for
monthly updates to the LRC and key stakeholders.
 Initiated Change Management Policies to identify mandated monthly/annually
credentialing for Regulatory Audits.  
 Aligned project team activities using TFS which included testing with legal business
directives and concurrent initiatives that could impact linking projects.  
 
SR. PROJECT MANAGER Directed a variety of large-scale Global Business projects such as Revenue Recognition
(Consultant)  Convergence, Customs, Tax Authority, Physical Year Ends, New Product Line Integration,
Hewlett Packard Enterprise   Hardware/Software Refresh, Acquisitions, Mergers, Spinoff and Divestitures from
Houston, TX   conception to closeout using Waterfall, Scrum/Agile and Hybrid fit per need of project.
03/2016 – 10/2019   Directed the merger, spin-off, and divestiture phases of project from analysis of all
assets to migrate into new and partnering environments, ensuring adaptation of
change process and information security.
 Managed cross-functional team of forty-seven team members, located in the regions
(APJ, EMEA, and Americas), for integration of acquired assets.
 Collaborated with acquired business teams to evaluate total assets’ use and
processes.
 Managed third party vendors, ensuring delivery of solution for acquisition, which also
included directing divestiture and spinoff company.
 Directing of divestiture Integration included application interface, HUB split, outlining
 integration landscape, data cleansing, testing, migration, and postproduction
support.
 Identified assets disposition of Retain; Clone & Go; TSA (shared); Give & Go; Clone;
Cleanse & Go, also the status of decommissioned, active, and released.
 Initiated and managed the scheduling of blackouts, simulations, and cutovers for
each region separately and simultaneously.
 Managed the converged direction of Revenue Recognition Governance model for
transition of components from the 605 to new mandated 606 system.
 Directed Data Cleaning, SDLC Testing (integration, regression, system, acceptance,
and QA), Allocation Simulation, Cutover and go-live, using waterfall, agile and hybrid
methodologies to ensure completion.
 Directed the UAT planning and implementation of in-depth tests for UAT and post
execution support which included reviewing test scripts, training, tracking, and
managing testers and defect resolution.
 
MCP IM/IT PROJECT MANAGER   Managed a diversity of complex Data/Information Management projects for Major
Chevron Corporation   Capital Projects both Operated and Non-Operated Joint Venture 
Houston, TX    Directed the implementation of a standardized data management structure.
06/2006 – 10/2015   Led the integration and testing of various business applications, hardware/software
refresh, and merger/acquisition of assets (internal and external)
 Use Waterfall for predictable timeline and scope projects and Agile for quick delivery
of application implementation and update development projects

VARIOUS OTHER EXPERIENCE Project Manager and Liasson for Sandefer Oil & Gas, Inc. on internal and external projects
Houston, TX Outpatient Care Facility Construction Manager & Trainer for Transitional Hospital
01/1992 – 06/2006 Engineering Power Supply Project Manager for Compaq Computer Corp.
Performance Development Trainer Chase Bank Consumer Credit Operation Center

EDUCATION/CERTIFICATION  
AIU   Hoffman State, IL  
Master Business Administration (MBA) - Business Operations and Healthcare Management  
11/2004 - GPA 4.0 
 
University of Phoenix, Phoenix, AZ   
Bachelor of Science Business Management (BSBM) - Business Management and Operations  
11/2003 - GPA 3.86 
 
Houston Community College, Houston, TX  
Associate Degree (AD) - Respiratory Therapy  
12/1991 - GPA 3.84 
 
Project Management Institute, Little Chute, WI
PMP Certification – Project Management Professional  

International Scrum Institute, Wollerau, SZ   

Scrum Master Accredited Certification - Scrum Master  

COMPUTER PROFICIENCY  
 MS Project  Primavera  CRM  Skype  Salesforce  Vista
 Word  Appian  Strategy & PM  MS Team  Pivot Table  Visio
 GEMS  SharePoint  Adairo  Zoom  NetSuite  Jira
 Excel  Knowledge Planet  Learning Mgmt. System  Smartsheet  Coupa  Azure
 PowerPoint  Office 365  Team Foundation Syst.  Yammer  Adobe  JDE
 Workday  QuickBooks  Documentum  Slack  SAP  Ariba
 Tableau  Concur  ServiceNow  MetricStream  ICertis