JOSIAH G.

WANDU
2860 SHURBURNE DRIVE ALPHARETTA, GA 30022
JWANDU@YAHOO.COM773-491-1521

PROFESSIONAL SKILL SUMMARY:

 Experienced Scrum, Agile & Waterfall Project Coordinator/Manager with excellent problem-solving and
communication skills with a strong work ethic.
 Organize, manage, control and direct project activities from inception to implementation.
 Personal accountability for successful execution of the project.
 Proven ability to maintain a professional decorum and work with all levels of management.
 Committed to maintaining up-to-date knowledge of the industry.
 Effective decision maker with a reputation for accurately assessing situations.
 Highly analytical, detail oriented, and ability to work with high profile projects.
 Ability to work under pressure and meet tight deadlines.
 Strong time management skills and sense of timeliness in meeting commitments
 Excellent presentation and communication skills, both oral and written.
 Experienced in use and leading complex conference calls, Live Meeting and related mediums to bring resources
together
 Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.
 Experienced in use of Microsoft Project, Excel, Word and PowerPoint for varied communications.

TECHNICAL SKILL SUMMARY:

Operating Systems: Novell NetWare 3.12, Citrix, Windows 3.1, 98, 00, XP and NT 4.0, MS DOS 6x
Software: MS Word, Excel, Power Point, MS Project, Access, Visio, Outlook, Lotus Notes, Oracle Project, PA
Oracle, PeopleSoft, WebEx, Amazon Chime, NetMeeting, ProSight, Primavera (Teamplay), WebHire, SSPN,
SharePoint, Salesforce, AWS Cloud Services, MavenLink, Cloud Enablement, Jira, Concur, Confluence, Clarity PPM,
ServiceNow, Azure, Trello, Smartsheet, Microsoft Teams
Hardware: HP Laser Jet Printers, Citrix, VMware, NetScalers

EDUCATION:
Alabama State University Montgomery, AL
Information Systems (Dean’s List: 1996-1998) 1996-1998

Chicago State University Chicago, IL.

Bachelor’s Degree: Computer Science (Dean’s List: 1999-2001) 1999 – 2003

Clayton State University Atlanta, GA

Business Management (Dean’s List: 2004-2006) 2004-2006

PROFESSIONAL EXPERIENCE:

2ndWatch (Coca-Cola) Atlanta, GA

Sr. Program Manager Feb 2016- Current

 Manage Data Center migrations from client’s sites to the cloud (AWS) utilizing blue/green deployment.
 Manage the build and testing of the replication production environment based off the current environment
specs and additional upgrades. 
 Manage application testing prior to migrating the apps to new environment, including rollback plan (if
necessary).
 Manage application (1000+) migrations utilizing blue/green deployment from a legacy Citrix environment to
new Citrix environment. 
 Develop / enhance and implement various marketing, dispute management, financial tracking and resource
tracking software applications.
 Amazon AWS Premier Partner specializing in Managed Cloud Consulting to help organizations accelerate data
center volume/capacity advancement by utilizing the public cloud.
 Responsible for managing and leveraging internal and client level process strategies, between multi-functional
internal and external implementation teams; average size 15 team members that includes Professional
Services Architect and Engineering team, direct engagement with Program Management, Account Management
and Onsite Client-based teams and virtual support teams.
 Provide Managed Cloud Services to Enterprises and facilitate the multidimensional change and process of
continuous improvement that the cloud brings across an organization.
 Manage multiple concurrent agile projects (30+) with incremental releases to new cloud provisioning solutions
averaging 500k+ per release and with the correct amount of business and technical acumen to achieve
customer delight while achieving expected financial results.
 Identify, resolve, and communicate project issues to all key stakeholders in a timely manner.
 Participate in Professional Services solution development efforts, solution documentation, and knowledge
management.
 Ensure that our applications and infrastructure are designed and implemented to the highest security
standards thus maintaining and enhancing customer trust.
 Participate and lead discussions related to Professional Service projects in Customer Monthly Review and
Performance meeting.
 Create and provide weekly Program Portfolio Status Reports to key stakeholders (internally and externally).
 Provide Program Manager Leadership and successful implementation in delivering Cloud enablement
environments while managing budgets, resource allocations and future forecast.
 Proven ability to adapt to changing business requirements and the ability to operate at both the strategic and
tactical level.
 Provide PM leadership to successfully deploy Terraform Refactoring tooling solution, which allow for reduce
provisioning duration through use of automation.
 Managed introduction of client Onboarding process, alignment of Professional services and Managed Cloud
support processes and align cadence meetings for commitment to provide continuous improvement.
 Demonstrate flexible in approach and been comfortable with a fluid organizational structure that requires both
teamwork and self-sufficiency as necessary, with the ability to work under minimal supervision.
 Participate in Professional Services solution development efforts, solution documentation, and knowledge
management.
 Lead bi-weekly customer and internal meetings to discuss current and ongoing issues and roadblocks.
 Manage handover process of projects from Professional Services to Managed Service; closure of projects
accounts and budgets with Accounting & Billing.
 Manage all projects SOW’s and Change Orders.
 As part of 2nd Watch's continuous improvement process, drove improvements in delivery methodologies and
processes based on after-action assessments.

NCR Corporation Duluth, GA

Sr. Project Manager Feb 2015- Feb 2016

 Managed Data Center migrations from client’s sites to on premise (NCR).

 Developed / enhanced and implemented various marketing and credit union banking software applications.
 Plan, manage and deliver multiple projects (utilizing Agile), which range in size and complexity simultaneously
for higher-risk financial institutions with end-to-end project schedules, status reports and dashboards.
 Provide work breakdown structure for project planning and scope definitions based on financial institutions
SOW.
 Plan, lead and deliver project decks, project meetings, agendas and meeting minutes.
 Define project task priorities within project structure and priorities between multiple projects using Agile
Methodology.
 Worked with Technical resources and financial institutions to create a Pre-Production environment for testing
purposes.
 Assist with testing, developments and Conversions from XP FOCUS Interface to APEX Interface.

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 Coordinate with technical resource, third-party vendors and the financial institutions to ensure timely
completion of projects.
 Participate in technology planning and strategy activities to ensure business objectives are being addressed.
 Communicate with technical resources on potential project issues/impacts to schedules, testing and go-lives.
 Maintain a positive working environment and effectively communicate and deliver high level of customer
service as measured by CustomerSAT.
 Use CMS tools, such as Pivotal (queue, prioritization, cycle time measures) to deliver work projects.
 Define and implement new processes for onboarding products, information security and services for financial
institutions.
 Utilize existing process and leverage experience from previous projects to drive projects to completion.
 Analyze and understand financial institutions hardware, software, business and technical requirements and
work with Implementation Engineers, Networking Team and Technical Resources to define and implement
appropriate technology solutions.
 Determine utilization of firewalls, routers, bandwidth and load balancers to Implement Interfaces
 Deliver reports on process improvement initiatives, lesson learned and new team processes for onboarding
new product implementations.
 Understand internal influences within the organization and what is important to the projects and priorities.
 Encourage successful communication among team members and drive team members to shared vision.
 Clarify projects information, create a communicate plan, close gaps, resolve issues and manage the details.
 Understanding of broader scope and constraints.
 Submit weekly status reports to customers and update Program Manager and Project Sponsor status,
escalating issues as needed.
 Document, manage and deliver projects lessons learned to financial institutions, internal project managers,
technical resources and stakeholders.

PCM Roswell, GA
Sr. IT Project Manager Oct 2011- Feb 2015

 Managed Data Center migrations from client’s sites to on premise (PCM) utilizing blue/green deployment.
 Manage the build and testing of the replication production environment based off the current environment
specs and additional upgrades.
 Managed application testing prior to migrating the apps to new environment, including rollback plan (if
necessary). 
 Manage application migrations (800+) utilizing blue/green deployment from a legacy Citrix environment to
new Citrix environment- adding NetScaler, CIFS and VMware's). 
 Developed / enhanced and implemented various marketing and financial tracking software applications.
 Managed project plans (utilizing Waterfall, Agile & Scrum) and activities to ensure successful delivery of
complex technical Infrastructure Implementation projects in a Data Center environment.
 Assist Account Managers in creating SOW based on client request.
 Create ADSync accounts for new or existing clients with single domains or multiple child domains.
 Assist with testing and development of SP1 to SP2 along with other various softwares.
 Manage the Business and Consumer process analysis through entire life cycle
 Manage consumer’s IT departments/call centers in-house and provided best practices.
 Utilize Scrum & Agile Management to design and build activities for engineering and technology teams, along
with introducing new products and services development in highly complex manner.
 Utilize Scrum & Agile to introduce and prepare for new software development implementations (in 2 weeks
Sprints) and assist clients in keeping up with latest technology and unpredictability.
 Coordinate with project team members, third-party solution providers and the customer to complete projects
on time and within budget while building positive relationships with the client and partner companies.
 Create and maintain project plans, communication plans, and other project related tools to use while
managing and directing technical implementation projects.
 Maintain a positive working environment, and effectively communicate project deliverables, assumptions, and
status not only to the customer, but internal PCM-NSPI teams and partners.
 Manage multiple projects, which range in size and complexity simultaneously.
 Work constructively with internal PCM-NSPI teams and sub-contract partners.
 Analyze and understand customers’ business and technical requirements; work with Implementation Engineers
to define and implement appropriate technology solutions.
 Manage project team activities in coordination with their respective managers
 Estimate or assist in the estimation of project management efforts
 Document and maintain written client communications, project documents, processes and strategic analyses.
 Submit weekly status reports to customers and keep Project Management Team informed on status, escalating
issues as needed.
 Work directly with staff and management from various PCM-NSPI technical services delivery teams.
 Participate in technology planning and strategy activities to ensure business objectives were being addressed.

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 Ensure project documents are complete, current, and stored appropriately
 Effectively coordinate project efforts so that all deliverables are met within the appropriate timeframe and
budget constraints or estimates.
 Communicate status of projects to Senior Management within the customer’s organization, and also provided
updates to PCM-NSPI management.
 Understand the costs related to the project in order to effectively coordinate efforts and make adjustments to
the plan as necessary.
 Gathered business requirements, while driving new and additional business requirements for customer.

PEPSICO Chicago, IL
Sr. Project Coordinator/Analyst Apr 2008- Oct 2011
 Managed Data Center migrations from client’s sites to on premise (PEPSICO).
 Developed / enhanced and implemented various marketing and financial tracking software applications.
 Collaborated within the Go-To-Market Enterprise Data Integration team to develop team work plans and
develop process to manage workplan throughout the year.
 Utilized Scrum & Agile and introduced and prepared for new software development implementations (in
monthly Sprints) and assist clients in keeping up with latest technology and unpredictability.
 Worked within a team structure to facilitate the development of an integrated workplan, with links to other
plans key milestones.
 Developed processes to link team plan to changes in other workplans and update the workplan overtime.
 Prepared presentation material that summarizes the work efforts and drives alignment across the teams.
 Submitted weekly status reports and kept Team Lead informed of status, escalating issues as needed.
 Completed other work assignments as needed within the team.
 Maintained issue management tracking system; risk identification, and change control tracking system
regarding to Milestones & Deliverables.
 Created PowerPoint presentations detailing scope & deliverables of project(s).
 Maintained plan vs. actual reporting for project server, solving any discrepancies.
 Assigned Product hierarchies and Planning Brands (with associated fields) to materials.
 Designed MS Excel workflow application to organize and analyze data collection for EDM Planning attributes.

AMERICAN INTERCONTINENTAL UNIVERSITY Chicago, IL

Project Coordinator Jul 2007 – Nov 2007
 Interfaced and conducted interviews while evaluating each prospective student with focus on associates,
bachelors, and masters level student and their interest, desire, and motivation to attend school.
 Met the school’s start and graduation objective in an accurate, professional, and ethical manner while
upholding the University’s policies.
 Presented information in a factual and ethical manner to prospective students and others regarding school’s
program and tuition.
 Completed and maintained all required paperwork and data entry in an accurate and timely manner
 Worked with other departments such as financial aid, academics to ensure customer satisfaction.
 Verified criteria for admission to the University.
 Assisted prospective students with completing the admission process in the most efficient and supportive
manner.
 Assisted master level students with finalization of enrollment process and start date for school.
 Developed an ongoing relationship with prospective associates, bachelors, and master’s students from
enrollment through graduation.

CNA Chicago, IL
Project Coordinator Feb 2007- May 2007
 Managed Data Center migrations from client’s sites to on premise (CNA).
 Developed / enhanced and implemented various marketing and financial tracking software applications.
 Assisted Project Managers and in-house Project Support with updating, maintaining, and coding plans using
Primavera.
 Ran weekly and monthly reports for PMO to identify resources and scheduling discrepancies using Primavera.
 Entered new resources estimates, analyze, and compare to previous estimates and identify where the
resources usage has increased or decreased using Primavera.
 Created PowerPoint presentations for monthly Sprint Review meetings.
 Scheduled meetings and conferences.
 Served as back-up for department staff functions and manage large copy projects.
 Maintained issue management tracking system; risk identification, and change control tracking system.

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 Assisted in the overall project capacity assessment and project resource allocation using Primavera. 
 Maintained an overall project plan, maintaining monthly financial tracking and forecasting, development of
weekly status presentations to Senior Management, development and tracking of project metrics related to
project execution, milestones, cost & quality using Primavera.

AVANADE Chicago, IL
Sr. Project Coordinator/ Central Region Scheduler Nov 2006-Feb 2007
 Developed / enhanced and implemented various marketing and resource tracking software applications.
 Responded to daily staffing request and review and update EASE entries throughout the week.
 Conducted Skills Search for In-Region Demand and run In-Region and Out of Region Searches.
 Responded to and worked with appropriate Project Developers on Out of Region Demands.
 Updated Staffing Demand Portal and add new hires to report and remove terminated employee.
 Searched for new staffing demands, updates, and modify existing staffing demands.
 Archived appropriate demands and make updates to staffing report as changes occur.
 Followed up to confirm immediate end dates and updated extended end dates.
 Completed weekly Americas staffing Roll-up report for Central Region, US Development Center, and South and
send off to other regions.
 Facilitated bi-weekly Application & Integration staffing calls, captured action items, and published to A&I team.
 Facilitated weekly US Development Center Staffing meeting and reviewed supply side and US Development
team review demands.
 Facilitated bi-Weekly Technology & Infrastructure staffing calls and weekly Business Developer staffing calls.
 Conducted new hire orientation sessions and facilitated Weekly Delivery Management staffing calls.
 Sent copies of Central Region staffing report out weekly and completed and distribute weekly staffing report to
Central Region Leadership Team.
 Sent weekly financial reports to Finance and Contract Coordinators regarding projects that start without charge
codes.
 Participated in monthly Forecast Scrub meeting with Finance.
 Schedule and conduct mid-term staffing calls with General Manager, Business Developers, Project Developers,
and Recruiting.
 Submitted monthly International Tax Report and Monthly compensatory reminders to project leads.
 Participated in monthly Scheduling Coordinator Checkpoint status calls and participate in Regional Phone-Ins’s.

LILLY BRIDGE MANAGEMENT COMPANY Chicago, IL

Sr. Project Manager Jun 2006–Nov 2006
 Worked with the Business and Technical leads manage Project Risks through an on-going process of
identifying, assessing, tracking, developing and executing risk mitigation strategies.
 Performed tasks outlined in the Clarity project schedule as well as daily use of Lotus notes.
 Participated in weekly team status meetings as well as provide documentation of meeting minutes, decision
points, and action items.
 Provided follow up information and update the action item log, coordinates meetings and logistics among
project IT and business areas.
 Assisted in the management of the Project Scope Management Process and coordinates activities surrounding
the documentation, assessment and presentation of requested changes to the scope of the project.
 Coordinated issue resolution by ensuring project issues are documented, prioritized, delegated for resolution
and escalated.
 Assisted in the development and maintenance of the project plan, while working with the Business Owner,
Business Lead and IT Lead through the process of documentation of the project schedule, the communication
plan, issue and risk management, as well as, a collection/filing structure for project information.
 Worked with the Business and IT leads providing internal project communication including team status and
issue resolution meetings.
 Assisted in external project communication by supporting the Business Owner in the development of material
to be used in various external communication activities such as Steering Committee and Executive Sponsor
status meetings.
 Worked with the Senior PM to coordinate input from Business and IT leads of the overall tracking and reporting
of project costs.
 Worked with Business and IT leads to identify and staff project resources.
 Assisted in the collection and reporting of project metrics, including collaboration with quality review
processes.

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LAW OFFICE OF MARCIA G. SHEIN, P.C. Decatur, GA
Project Coordinator Jan 2006–Jun 2006
 Handled case management of 40-50 clients and responded to all new clients inquires.
 Scheduled and arrange depositions, meetings, hearing, obtaining documents from third parties and travel
plans.
 Prepared invoices and requests for payments.
 Assembled and update files; distribute documents to respective parties.
 Filed and retrieved legal documents from courts and public agencies.
 Carried out miscellaneous courtesy services for Firm personnel and clients.
 General clerical duties: manage large copy projects; answer phones, duplication and facsimiles, open and sort
incoming mail.
 Served as back-up for department staff functions and as specifically directed.
 Communicated with clients, attorneys and officials of the Court on a daily basis .

STAFFING RESOURCES Atlanta, GA

Project Coordinator / Kaiser Permanente Oct 2005-Jan 2006

 Responsible for entry and maintenance of groups and benefits information in MHC and EPIC system.
 Created new benefits plan for MHC and the tracking of benefit and groups in database.
 Ensured the accuracy of data entry, integrity, and timeliness of benefit information.
 Demonstrated strong analysis and critical thinking while performing quality checks on benefits created.
 Created grids with timelines illustrating project(s) completion of benefits.

Project Coordinator / American Cancer Society July 2005–Oct. 2005

 Assisted in the development and publishing of project deliverables, documents, and various reports.
 Responded to requests for project status, and assist Senior Management with special reporting requirements
for project and other mandates.
 Documented project scopes and contents, as well as update project schedules, to prepare presentations.
 Maintained a professional decorum into an upper management business organization.
 Support in managing all aspect of project life cycle as well as project meeting facilitation.

SPHERION PERSONNEL Stockbridge, GA

Project Coordinator / SunTrust Operation Center Apr 2004–May 2005
 Assisted with all aspects of the Telescope Program Management office. 
 Specific responsibilities included: maintaining an overall project plan, maintaining monthly financial tracking
and forecasting, development of weekly status presentations to Senior Management, development and
tracking of project metrics related to project execution, milestones, cost & quality. 
 Coordinated activities of project team, identified appropriate resources needed, developed schedules and
resolved issues to ensure project goals and requirements. 
 Maintained familiarity with system scope and project objectives, as well as the role and  function of each team
member, to effectively coordinate the activities of the project team.
 Communicated with Program Manager to provide timely and accurate information and status updates. 

CHICAGO CRIME COMMISSION Chicago, IL

Project Coordinator Jan 2003–Mar 2004
 Organized meetings to review/prioritize as well as make decisions around new project initiatives
 Managed the project estimating activity and change control process.
 Provided lifecycle management evaluation and analysis.
 Assisted in the overall project capacity assessment and project resource allocation. 
 Gathered and analyzed demand history, understanding long-term and short-term project roadmaps, and
forecasted future capacity requirements.
 Worked with project team members to implement resource strategy to support planned resource needs.
 Established structure and processes to collect and monitor project performance evaluation and tracking of
active projects including time, resources, cost, and benefits.

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 Established and monitor post implementation benefit tracking of the strategic project and initiative.
 Provided reports and analysis for business and project team.
 Developed and maintained issue management tracking system, risk identification and change control tracking
system.

CS INCORPORATED Chicago, IL
Business Analyst Apr 1999- Dec 2002

 Formulated/defined system scope and objectives based on user defined needs for CS Incorporated-Applications
migration Deployment Project.
 Devised or modifies procedures to solve complex problems considering computer equipment capacity and
limitations, operating time, and form of desired results.
 Prepared detailed specifications from which programs are written.
 Developed resources to be compliant with IT standards with a focus on maintainability and reuse.
 Worked closely with the Architecture team, while ensuring that standards for coding, directory structure,
naming conventions and documentation were being adhered to.
 Analyzed and revise existing system logic difficulties and documentation as necessary.
 Managed all project documents and files.
 Technical knowledge of all phases of applications systems analysis.
 Responsibilities included quality assurance reviews well as acts as project leader for projects with small
budgets or limited duration.