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Firmware Rewriting Bizhub 223 283 363 423
Firmware Rewriting Bizhub 223 283 363 423
2010.04
Ver. 1.0
Field Service Ver. 1.0 Apr. 2010 7. FIRMWARE REWRITING
bizhub 423/363/283/223
7. FIRMWARE REWRITING
7.1 Outline
• There are two ways to update the firmware: One is by directly connecting with the main
body using the USB memory device, and the other is by downloading over a network
using the Internet ISW.
MAINTENANCE
7.2.2 Procedure
1. Connect the USB to the PC, and copy the firmware data to the USB memory.
NOTE
• The firmware data to be updated must be copied to the root directory with the file
name “A1UDFW. tar.”
• More than one firmware data with a single model or multiple models can be stored
in the USB memory. (Maximum of fifteen files)
When storing more than one firmware data, make a folder with a name “(model
code) FW” (“A1UDFW” for this machine) right under the root directory.
(File names can be set arbitrarily)
• When making a folder and storing more than one firmware data, it is also neces-
sary to copy the firmware data “A0EDFW. tar” to the root directly.
2. Turn OFF the main power switch and the sub power switch.
3. Remove the screw [1].
4. Lift up the cover [2] of the service port.
5. Insert the USB memory device to the service port [3] for service.
[1]
[2] [3]
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NOTE
• USB memory must be connected with the main power switch/sub power switch
off.
• When updating the firmware, use the service port for the service.
It cannot be updated when connected to another service port.
6. Turn ON the main power switch and the sub power switch.
7. Control panel shows F/W items to be updated, and select the particular type of F/W to
be updated. (Select [YES].)
MAINTENANCE
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NOTE
• Unless one of the keys on the control panel is pressed, firmware is automatically
updated after 30 seconds when the main power switch/sub power switch is turned
on.
• When the BootRom file is in the firmware data, [RootRom] key is displayed. Press-
ing the key updates data.
• When more than one firmware are stored in step 1, pressing [FW Data Select]
enables selection. (Data of other models cannot be selected.)
(Data with * at the left top of data selection screen will be the default data copied to
the root directly in the USB memory.)
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8. Press the [START]. (At this time, the Start key starts blinking red.)
9. Check that the control panel shows the message indicating that the data has been
rewritten correctly ([Downloading Completed]). Check also the check sum value
([Check Sum ####]) shown on the control panel. (The Start key lights blue.)
10. Turn OFF the main power switch and the sub power switch.
11. Remove the USB memory device, and fix the cover of the USB port using a screw.
12. Turn ON the main power switch and the sub power switch.
NOTE
• When turning the main power switch ON for the first time after the firmware is
updated, data may sometimes be internally updated.
In that case, the following message will be displayed. Never turn the main power
switch OFF until either the serial number input screen or the trouble code screen
is displayed.
MAINTENANCE
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7.3 Updating the firmware with the Internet ISW
7.3.1 Outline
• [Internet ISW] is the system which gives the instruction for updating the firmware with the
control panel of the main body, so the main body will automatically receive the firmware
from the program server over a network for updating. With the Internet ISW, the firmware
can be updated when the CE is at the user’s without firmware data.
The “Internet ISW” will not operate under the following conditions.
• Main power switch is set to OFF.
• Sub power switch is set to OFF.
• When the following setting is set to “ON”:
[Administrator Setting] → [Security Setting] → [Enhanced Security Mode]
• Machine is operating, or there are jobs present (including appointed jobs).
MAINTENANCE
• Machine is in idle with suspended job
• Paper jam has occurred
• Image file is in the memory
• Model or the circuit board of the program does not match
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B. Protocol setting
• It performs the setting concerning the protocol (ftp or http) for connecting to the
Internet ISW.
• When connecting to the program server using a proxy server, perform the setting
for a proxy server.
1. Select the [Server Address], and set the proxy server address by IP addressing scheme or
FQDN scheme.
2. Select [Port Number], and set the port number for the proxy server from 1 through 65535.
4 Proxy Authentication Connection Setting
• Set the login name and the password which • Perform the setting for accessing FTP
may be necessary for authentication when server.
accessing to the proxy server.
1. Select [Port Number], and set the port num-
1. When Authentication is necessary for ber for FTP server from 1 through 65535.
accessing to the proxy server, select 2. Select [Connection Time Out], and set the
[Authentication], and select [ON]. time for the connection time out from 1
2. Select [Log-in Name], and enter the login through 60.
name on the on-screen keyboard. 3. When connecting in PASV mode, select
3. Select [Password], and enter the password [PASV Mode], and select [ON].
on the on-screen keyboard.
*PASV Mode:
This mode is for transferring the file with
FTP under the condition where communica-
tion is restricted such as inside the firewall.
Since with PASV mode, the client with
restriction sets the port number, data trans-
mission port can be secured to enable the
file transmission.
5 Connection Time-Out
• Select [Connection Time-Out], and set the
⎯
time for the connection time out between 30
and 300 seconds.
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C. Forwarding access setting
• To make the access setting for the program server which stores the firmware data.
MAINTENANCE
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3. Select [User ID], and enter the user ID which is necessary for connecting to the pro-
gram server on the on-screen keyboard, and touch [END].
4. Select [Password], and enter the password which is necessary for connecting to the
program server on the on-screen keyboard, and touch [END].
5. Select [URL], and enter the directory which stores the program server address and the
firmware on the on-screen keyboard by URL method, and touch [END].
NOTE
• Enter the URL which matches to the protocol to be used.
When connecting to http http://(host name or IP address)/directory name
or https://(host name or IP address)/directory name
When connecting to ftp ftp://(host name or IP address)/directory name
6. Select [File Name], and enter the file name of the firmware data to be downloaded on
the on-screen keyboard, and touch [END].
7. Touch [END] to finish setting.
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3. The main body will automatically start running, and it starts accessing the server.
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4. Control panel shows F/W items to be updated, and select the particular type of F/W to
be updated. (Select [YES].)
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MAINTENANCE
F/W to be updated Appropriate board Remark
MFP CONTROLLER MFP board (MFPB)
SCANNER MFP board (MFPB)
PRINTER Printer control board (PRCB)
FAX BOARD CONTROLLER1 Fax board (Main) Only when the FK-508 is mounted
FAX BOARD CONTROLLER2 Fax board (Sub) Only when the FK-508 is mounted
ADF (DF-M) DF control board (DFCB)
FINISHER FNS control board (FSCB) Only when the FS-527/529 is
RU Transfer control board (TRCB) mounted
SD SD drive board (SDDB) Only when the SD-509 is mounted
DSC1 DSC board Only when the SC-507 is mounted
DSC2 Not used
NOTE
• Unless one of the keys on the control panel is pressed, firmware is updated after
30 seconds when the unit has restarted.
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C. Completed or failed
(1) Firmware updated normally
1. When the Firmware is normally updated, restart the main body in auto or manual mode
to display the outcome, and touch [OK] to return to the main screen.
NOTE
• For error codes, refer to “Error code list for the Internet ISW”.
See P.151
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7.3.6 Error code list for the Internet ISW
• When a trouble occurred while conducting the Internet ISW and it was not normally con-
nected, the message on the status and the error code will be displayed on the control
panel.
When updating with CS Remote Care, the error code will be sent to the CS Remote Care
center.
<Sample display>
MAINTENANCE
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Error code
Description Countermeasure
Control panel
0x00000001 Illegal error on the control • Check if the following setting is set to
“Valid”.
[Service Mode] → [Internet ISW] →
[Internet ISW setting]
• Check the status of the following set-
ting.
[Service Mode] → [Internet ISW] →
[Transfer access setting]
• If the above process does not solve the
problem, inform the corresponding
error code to the KONICA MINOLTA.
0x00000010 Parameter error • Check if the following setting is set to
“Valid”.
[Service Mode] → [Internet ISW] →
[Internet ISW setting]
• If the above process does not solve the
problem, inform the corresponding
error code to KONICA MINOLTA.
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Error code
Description Countermeasure
Control panel
0x00111000 Error concerning the network • Check the User’s network environment.
• Connection has been completed. (LAN cable’s connection)
• Check the status of the following set-
ting.
[Service Mode] → [Internet ISW] →
[Transfer access setting]
• Check to see if the FTP server oper-
ates normally.
0x00111001 Error concerning the network • Check the network environment of the
• It cannot be connected to the server. User.
0x00111100 Error concerning the network • Check to see if the FTP server oper-
• Communication timeout. ates normally.
0x00111101 Error concerning the network • Check the network environment of the
• Disconnection occurred. User.
0x00111110 Error concerning the network • Check to see if the FTP server oper-
• The network is not connected. ates normally.
MAINTENANCE
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Error code
Description Countermeasure
Control panel
0x10000103 • It failed to prohibit the job. • Check if the following setting is set to
(It failed to lock the operation.) “Valid.”
→ It failed to lock the job because the [Service Mode] → [Internet ISW] →
operation is already locked with [Internet ISW setting]
PSWC, etc. • If the above process does not solve the
0x10000104 • There is no space for F/W data to be problem, inform the corresponding
downloaded. error code to the KONICA MINOLTA.
MAINTENANCE
and another ISW is necessary. cuted on MFP side.
0x20000000 The temporary error when running the
subset
• When starting the Internet ISW in a
normal program, the rebooting will start
and the Internet ISW will be executed
with the subset program.
During the process by the subset pro-
gram, it has to be in the “Failed” status
unless the Internet ISW is successfully
conducted. This code is used tempo-
rarily to make it in error status.
NOTE
• When a code other than the ones listed above is displayed, contact KMBT and
inform the error code.
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© 2010 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Printed in Japan
Use of this manual should be strictly supervised to
DDA1UD-M-FE1
avoid disclosure of confidential information.