The Initial Operation during MFP start Up

No. Boot up PWB Operation Panel Status of LEDs Operation Panel Malfunction/ Probable Corrective Action
Process Boards Cause
Boot Diagnosis (Turn Main SW on while pushing power key)

1
1. Check the power supply
Turn ON Main Black Screen No LED’s are turned ON. Black Screen Remains Black screen 2. When the Option DIMM is
Power SW installed, disconnect it and check if
[Probable Cause] the machine boots up.
 Power is NOT supplied 3. Check the connector between
 Contact failure of Option MFPB- Operation Panel
DIMM
MFPB Failure
Op Panel contact failure

4. Replace the MFPB

5. Replace the Op Panel cable
6. Replace the Op panel unit

2 Start up Boot MFPB

program on (SPI-Flash)
SPI Flash

3 <START> MFPB
Initialize DIMM, (CPU->
RTC, TPM DIMM, RTC,
TPM)
No. Boot up PWB Operation Panel Status of LEDs Operation Panel Malfunction/ Probable Corrective Action
Process Boards Cause

4 <END> MFPB LED of Start Key turns LED of Power Key: ON 1. When option DIMM is installed,
Initialize (CPU --> Orange and LED of Power Data Indicator lamp: OFF disconnect it and check if the
DIMM, RTC, DIMM, Key turns as follows. machine boots up.
TPM RTC, TPM) [Probable Cause] If the machine boots up, reinstall
Two Bars Two Bars Option DIMM or replace one.

 Contact failure of Option 2. Reinstall eMMC board

5 Check option MFPB< -- > DIMM
DIMM Option  SPI-Flash or DIMM on 3. Download the FW
DIMM MFPB
 Contact failure of eMMC 4. Replace the MFPB
Installed: Purple
6 <START> MFPB Not Installed: Orange 5. Replace the eMMC board.
Download (SPI-Flash-
Boot program > DIMM on
into DIMM board)

7 <END> MFPB
download (SPI-Flash-
Boot program > DIMM on
into DIMM board)

8 <START> eMMC -->

Download FW MFPB
from eMMC (eMMC -->
into DIMM DIMM on
board)

9 <END> eMMC --> Data indicator lamp turns 1. Download the FW.
download FW MFPB Data indicator lamp turns ON, but the screen does
from eMMC (eMMC --> ON. not switch to “4 bars” 2. Replace the MFPB.
into DIMM DIMM on screen.
board)
MFPB [Probable Cause]
10 Start up FW (DIMM on  DIMM on MFPB failure
on DIMM board)
4 Bars 4 Bars
<START> Screen does not switch to When option DIMM is installed,
11 FW MFPB Boot up screen. disconnect it and check if the MFP
Initialization boots up.
[Probable Cause] If the MFP boots up, reinstall the
 MFPB failure option DIMM again or replace it.
No. Boot up PWB Operation Panel Status of LEDs Operation Panel Malfunction/ Probable Corrective Action
Process Boards Cause

12 <END> MFPB
FW
Initialization KM’s Logo and 5 Bars LED of Power Key & Data KM’s Logo and 5 Bars Remain Boot up screen 1. Check the connector between
CCD board - MFPB for proper
connection.
(Boot up screen) Indicator lamp turn OFF (Boot up screen) [Probable Cause]
13 <START> MFPB<- ->
Initial HDD  Connection with CCD
communication board failure
to HDD  MFPB failure
 HDD failure

14 <START> MFPB <-->

Initial MFPB
communication
to ENG 2. Check the connector on MFPB
(Printer) from CCD board.

3. Check the HDD SATA cable,

then disconnect & connect it.

15 <START> MFPB < -- > 4. Download the FW

Initial CCD Board
communication 5. Replace the MFPB
to CCD Board

16 <END> MFPB < -- >

Initial MFPB
communication
to ENG
(Printer)

17 <END> MFPB < -- >

Initial CCD Board
communication
to CCD Board
No. Boot up PWB Boards Operation Panel Status of LEDs Operation Panel Malfunction/ Probable Corrective Action
Process Cause

18 <END> MFPB < -- > LED of Start Key turns The Self diagnostic screen is Trouble Code is displayed. Refer to the Service manual for
Initial HDD Blue. displayed after Boot corrective actions to each Trouble
communication diagnosis. [Probable Cause] Code.
to HDD
C-FA14 or C-D**
 Connection failure of HDD
 HDD failure

C-B003
 Connection failure of
FAX board
 FAX board failure

<START> MFPB < -- > C-6753

19 Initial FAX board  Connection failure of
communication DSIPB
to FAX board  DSIPB failure

C-D271
<END> MFPB < -- >  Connection failure of
20 Initial FAX board Option DIMM
communication  Option DIMM failure
to FAX board

C-6901
<START> MFPB  Connection failure of
21 Initial Network DSC board
settings  DSC board failure

<END> MFPB
22 Initial Network
settings