December 8, 2023

The Meridian
309 Broome Rd NW Knoxville, TN 37923

Attn: Property Manager

Subject: Termination of Contract

Reference: Lease with XXXXXX, Dated 10.11.23

Ms. XXXX moved into Apt 4E on October 11, 2023.

Immediatetly upon arriving and on the first evening, she noticed a large number of roaches and stink bugs in the
apartment.
The next day (October 12th), she reported the problem to the Office and requested the apartment be sprayed by
pest control. She was told that the apartment should not have bugs as it had been sprayed during it’s occupancy.
The bugs were found in the kitchen, living room and bedroom. She spoke with the female front desk receptionsit
as well as the manager at the time.

Over the next couple of days, it became obvious the apartment had an infestation. Ms.XXXX notified the Office that
the apartment was infested and required immediate treatment. During the time of Ms. XXXX residency the
apartment was sprayed two times. She complied with the instructions on the pest control card and did not keep
any food in the apartment. All trash was immediately discarded outside and she ceased all individual pest control
methods as not to interfere with the professional materials.

At minimum once a week, Ms. XXXX visited the front office with verbal requests that more be done about the
infestation. The methods were ineffective as the bugs were physcially inside the appliances and embedded within
the carpet.

In the meanwhile, Ms XXXX suffered emotionally and physically as bugs were everwhere, crawling around her food
and in her bath, and on her person. She was bitten repeatedly as evidenced by the attached photos.
After several weeks of inaction, I advised Ms. XXXX to move out of the apartment.

Appendix D – Pest Addendum states under Section B that the tenant has a duty to notify the landlord. Ms. XXXX
did this repeatedly, however, the Landlord failed to rid the apartment of pests nor did they arrange for a licensed
pest control professional to deem the apartment as infested.

The inaction by the Landlord represents a breach of contract and created undue emotionaly stress, physcial harm
in the form of bugs bites and now has caused financial hardship as Ms. XXXX has now been forced to remove
herself from further harm by arranging alternate living arrangements at great expense.

Under Appendix D – Pest Addendum, Section E. Termination of Tenancy is applicable if the property is infested and
cannot be successfully or properly treated. The Landlords failure to treat the infestation qualifies as failiure to
successfully or property treat, and voids the condition that it is the Landlords sole discretion. If there is no
treatment, then the Landlord has no basis to develop an opinion.
As remedy, Ms.XXXX requests a full refund of her deposit to offset the financial hardship created in securing
alternative housing.

Finally, I would like to point out the obvious.

This is an infestation that did not develop overnight. I am certain a subpoena of the offices email, property records
and pest control records would reveal this has been a long-standing problem at the property that the property has
been failed to properly address, but however, continues to lease apartments with known defects to unsuspecting
tenants.

It is my hope that in addition to a full refund that this serves notice to the owners to take appropriate action before
someone takes civil action on the matter.

With due respect,

XXXX