Library Service System in Pocket Online

JURTEKSI (Jurnal Teknologi dan Sistem Informasi) ISSN 2407-1811 (Print)
Vol. IX No 3, June 2023, hlm. 437 - 444 ISSN 2550-0201 (Online)

DOI: https://doi.org/10.33330/jurteksi.v9i3.2410
Available online at http://jurnal.stmikroyal.ac.id/index.php/jurteksi
LIBRARY SERVICE SYSTEM IN POCKET (ONLINE BOOK RESERVATION)

NORTH SUMATRA PROVINCIAL LIBRARY AND ARCHIVES OFFICE
Ika Wardani1*, Abdul karim Batubara1*

1
Library Science, State Islamic University of North Sumatra
Email:1 ika0601192032@uinsu.ac.id and 2 Abdulkarimbatubara@uinsu.ac.id
Abstrak: Through the library, the advancement of science and information technology also
influences societal elements of life. The high level of community production makes it challenging
for people to obtain library material needs, limiting engagement and library use. The Library and
Archives Service of North Sumatra Province uses information and communication technology to
meet user needs by developing technology-based services that facilitate effective and efficient
library activities. Examples of these services include a library service system in a pocket
(silapustaku) or online book reservations. To make it simpler to explain how the system functions
and is utilized by the community, this study uses UML (Unified Modeling Language) modeling to
examine the pocket library service system or online book reservation. A descriptive qualitative
approach to the design of the UML system development is the research methodology adopted. The
study's findings demonstrate a type of UML modeling design that enables each user to be viewed
clearly and understood when utilizing the system. in order to build a library approach with the
community and improve library performance via the use of technology.
Keywords: Information System, Online Book Reservation, UML (Unified Modeling Language)
Abstrak : Ilmu pengetahuan yang berkembang serta teknologi informasi yang berkermbang
juga mempengaruhi aspek kehidupan di masyarakkat melalui perpustakaan. Perpustakaan
dituntut untuk ikut berperan dalam meningkatkan kualitas layanannya dalam memenuhi kenutuhan
informasi penggunanyal. dalam memenuhi kebutuhan pemustaka, Dinas Perpustakaan dan Arsip
Provinsi Sumatera Utara memberikan inovasi pelayanan dengan pemanfaatan teknologi informasi
dan komunikasi dengan menggunakan sistem layanan pustaka dalam saku (silapustaku) atau
reservasi buku online sebagai pengembangan layanan berbasisi teknologi dalam proses
memudahkan aktifitas perpustakaan yang efektif dan efesien. Penelitian ini bertujuan untuk
menganalisis system layanan pustaka dalam saku atau reservasi buku online dengan menggunakan
pemodelan UML (Unified Modeling Language) untuk memudahkan dalam memaparkan kerja
system dan di gunakan oleh masyarakat. Metode penelitian yang di gunakan merupakan metode
pendekatan kualitatif deskriptif dengan perancangan pengembangan system UML. Hasil kajian
menunjukkan bentuk rancangan pemodelan menggunakan UML yang memungkinkan setiap
pengguna dapat terlihat jelas dan mudah di mengerti dalam menggunakan system. Sehingga
penggunaan teknologi mampu meningkatkan kinerja perpustakaan dan menjalin pendekatan
perpustakaan dengan masyarakat.
Kata Kunci: Sistem Informasi, Reservasi Buku Online, UML (Unified Modeling Language)
437
INTRODUCTION social media, online multimedia, and

interesting portals and websites[4]. The
In general, the existence of web itself is an inseparable part of internet
information technology has become a big resources that are very popular in today's
role in the world of education with the era. The internet itself is widely used in
emergence of various digital creatives, obtaining information and even service
along with the acceleration of the flow of transactions. The web itself uses a
information as an assimilation of protocol called HTTP (hyperText Transfer
globalization, including the library aspect. Protocol) which runs on IP (Internet
Currently the mastery of science, Protocol)[6], this is also starting to be
technology and information is proof of the applied to library operations through
concept of the competitive part of website pages. The web portal itself will
globalization[1]. Library is one of the later meet interaction needs for users and
public services and parties directly libraries so that services can be realized
affected by the development of properly.
information and communication Due to the problem of limited time
technology are managers and providers of and distance with high productivity
information services[2]. There are many demands on an individual, it is difficult to
kinds of libraries that in their development use the library as a library material
always adjust in accommodating requirement for information and public
technological develop-ments. Libraries education, so that user accessibility and
and librarians must be able to provide interaction that occurs directly or
expertise in managing and providing user indirectly in the library become
services[3]. hampered[7]. And related to this, efforts
Electronic communication devices to meet the needs of its users at the North
such as computers greatly support library Sumatra Provincial Library and Archives
service activities in the process of Office are now implementing a
management, management, and informa- revitalization of public library
tion services because they have development with a library service system
effectiveness and efficiency that can in pocket (silapustaku) or online book
accelerate library performance[4]. Public reservation. This service is through a
libraries must gradually implement website system that has been used by the
aligned information technology that aims North Sumatra Provincial Library and
to provide excellent service to users, Archives Office to access collection
namely faster and more precise. It is lending services.
certain that the information needs in the In this study, proposing the theory
library are more easily obtained through of innovation diffusion is an activity to
access to the monitor screen provided by communicate innovation and an important
the library itself and cultivating the element in innovation diffusion, namely
literacy ability of the community[5]. innovation, communi-cation through
The latest development in society is certain channels, time, and social
the invasion of the internet and all its systems[8]. This concept uses the library
supporters, including search engines, approach as a community service system
438
that is fast, easy, practical, searches save observation, and documentation techni-
time and energy, the library itself is ques were used in collecting data. Data is
required to have a high value of benefits obtained by means of Triangulation.
for the information needs of the Researchers conduct interviews with study
community[9]. And services as a process participants or volunteers and use broad,
of some Intangible activities themselves frequently asked questions to better
usually occur in interactions carried out understand these key symptoms. After
between users and librarians or employees that, the data collected is in the form of
on duty. In addition, physical resources words or text for later analysis. Miles and
are also needed to be solutions to Huberman's data analysis method, which
problems faced by users or customers. divides data analysis into three stages of
The level of service a user receives data reduction, data presentation, and
determines the success of the service. conclusion drawing is the basis of the data
Quality refers to the attributes of a product analysis method used in this study. The
as a whole that support its capacity to findings of the analysis can be images or
satisfy the needs of its users. User descriptions or can be themes. In the
demands should come first and end to report later, the qualitative approach will
customer pleasure and a good view of be presented in the form of a
service quality[10]. description[11].
So this study aims to analyze the In the program design method, the
library service system in the pocket method used is the design development
(silapustaku) of the North Sumatra method through the UML (Unified
Provincial Library and Archives Office Modelling Languege) system modeling
based on webside and online book stage, this method is a method from the
reservation policies so as to produce a system to a smaller model and easily
form of UML (Unified Modeling analyzes the silapustaku system so that
Languag) modeling design. In system users can understand the process of using
design, researchers use Unified Modelling silapustaku or book reservations[12].
Languege (UML) which includes Use UML (Unifed Model-ling Language) is
Case Diagrams to illustrate user used as the main tool used in software
interactions with the system, activity analysis and design. UML is very helpful
diagrams to illustrate the stages of the in terms of designing software systems
system process designed. To facilitate that will allow users to create a
whether it has been effective in explaining methodology that describes a system of
the work of the system and is used / used objects, databases and relationships[13].
properly by the community. In collecting data that is the object
of research is an in-depth observation of
the system
METHOD https://disperpusip.sumutprov.go.id/
process in conducting user interaction
In this study, descriptive qualita-tive with the library. In addition, informant
methods were used with a qualitative interviews were also conducted in this
approach in which interviews, study using purposive sampling, where in
439
this technique the sample was determined reservation. The interaction of internet use
by considering certain things according to in this day and age is inseparable in
the wishes of the researcher or it can also everyday life in meeting the needs of the
be said that informants were selected first community, therefore information
before being selected [14]. based on the obtained from the internet can be easily
criteria, namely Lely Brayana Tambunan, accessed on the user's mobile phone
SH as a librarian in the field of library whenever and wherever the information is
service network developers and Yolanda needed[15]. Information and communi-
Purba as a librarian in the field of cation technology is any form of activity
multifunction and admin of online book that can be combined with each other in
reservations and Agustini, Rahma Julia the manipulation, management, and
Windi and RD as users who have made transmission of information from sender
online book reservations (silapustaku) as to user[16].
supporting informants in research. From the results of the interview
that has been conducted according to
informant Lely Brayana Tambunan, SH
RESULTS AND DISCUSSION "Silapustaku/Online reservation is
containned in web-based library services,
The library service system in pocket digital services that have now been
(Silapustaku) is an online book implemented by the North Sumatra
reservation / ordering system. From the Provincial Library and Archives Office.
results of interviews that have been The presentation of this web-based library
conducted, informant Yolanda Purba provides a variety of services that are
explained, "Online book reservation easily utilized by the user community and
innovation has existed since the Covid-19 have the virtue of being devoted to
period yesterday / 2019, so when users becoming a member of the library both
cannot come to the library, the library online and in person. This online book
provides another option, namely making reservation service is served online by
an online reservation where they can order users from opening the library's webside
books online, we find it then users just page through
pick up to the library". https://disperpusip.sumutprov.go.id/ this
This booking is one of the activities online service can be accessed 24 hours
carried out by members of the library. the webside."
Increasingly advanced technology makes The Library and Archives Office
it easier to order books that are not only of North Sumatra Province continues to
done by users and librarians face-to-face, develop the service system to provide
but can also be done remotely. For quality service quality. Development of
example, the same as the use of E- silapustaku system as e-commerce with
commerce is a form of trading various android and web-based services.
transactions of goods or services using Each user has a different character of
internet intermediary media[6], However, interaction with the system[15]. The
the library is a non-profit organization, so application of this information system is
name customization is like online book very important to facilitate the operational
440
process of the library and the use of this just that it has problems with books that
system is expected to be able to improve are not available in online catalogs"
the quality of existing services properly So this research succeeded in
and quality[17]. Faster service makes time developing a UML design model on the
more effective and efficient and will get online book reservation system. The
more optimal results[18]. results of this study are in the form of
According to Informant Agustini as stages of using the online book reservation
a user who has made online book system which is adjusted to the UML mel
reservations stated "That it is good enough Image 1:
to use this online book reservation service,
with this silapustaku service can greatly
help users in accessing to meet the
information and knowledge needs of the
community. In addition, more importantly
for me as a student, academics certainly
need good information with various types
of collections that can be accessed both
printed and non-print without any time
and distance constraints. With this online
book reservation service, the collection of
library materials really provides maximum Image 1: Website Menu Display of the
benefits and functionality to users. North Sumatra Library and Archives
However, not many people know the Office
existence and use of this online book The description in image 1 is that
reservation service, some of whom know there are several features or facilities
this online book reservation service is provided to meet the needs of users on the
only for ordering books online." website, including the first Disperpusip
As well as the results of interviews Profile, in this menu there is information
with other users, according to informant about history, vision and mission,
Rahma Julia Windi as a user who has organizational structure, and work
made 2 online book reservations that "this programs. Second E-book, this menu is
online book reservation service is very used to marry the latest collections and
good in meeting user satisfaction in terms regional deposit collections. Third
of librarian services and book collections". Gallery, this menu is used to view photo
And reaffirmed by RD as a user who has and video albums. Fourth Activity, this
also made online book reservations menu contains news activities, articles and
according to informants "the online book opinions, suggestion boxes and public
reservation service of the North Sumatra expectation surveys, community
Provincial Library and Archives Office is satisfaction surveys, and online book
very helpful and makes it easier for users reservations. Fifth Member Area, this
to still be able to borrow books with menu is used to login and register to read
friendly librarians and fast response. It's digital books on the web. Sixth
Regulation, this menu contains the
441
pergub, which is a collection of archive In image 3 is the use case diagram

fields that request. Seventh Online of the online book reservation system,
membership list, in this menu contains the namely the activities of users choosing
library member registration form. and ordering books and librarians
Kedepalan Online public access catalog, verifying book orders.
this menu is used to view the catalog. The
ten Ipusda sumut, in this menu for reading
online. Eleventh Gale database, this menu
is specifically for English collections.
Image 4: Activiy diagram of online book

lending system
In Image 4 is the online book

Image 2: use case diagram of an online lending activity diagram, which is the
book lending system process that begins with the user's activity
of filling out the online member
The description in image 2 is a use registration form, which consists of:
sace diagram of the online book lending identity number (KTP/NIK/KIA),
system, namely activities for users to password, email, full name, birth mother's
register members online and extend book name, place/date of birth, gender,
loans and return books. Then the Librarian residential address according to identity,
verifies, checks member data and books, current residential address, last education,
as well as applicable sanctions policies. job, home phone number, mobile number,
institution name, institution address,
institution phone number. Then the
system will receive a registration form and
users receive library member
identification numbers automatically.
After that, library members/users inform
the librarian via whatsApp will extend the
book or return the book. Then users
provide personal data and book
information Those who want to extend the
loan time, then the librarian will receive a
Image 3: Use case diagram of online book message and check the information data of
reservation system library members and books borrowed, if
442
the loan time has not expired or expired, CONCLUSION

the librarian provides information that the
loan time can be extended by one week, Based on the results of the
and if the loan time has expired / ended, discussion, it can be concluded that this
members of the library / users will get a research has produced a picture of the
card freezing sanction (saspen) cannot form of modeling on the library service
borrow books for 1 week. system in pocket (silapustaku) or online
book reservations to facilitate the
application of the system to users. So that
the existing system can be re-empowered
to help users access the information and
knowledge needs of the community
without the problem of distance and time
limitations. The development of library
service features in this study is declared
feasible and applicable as a digital library
Image 5: Online book reservation activity that has adapted to the progress of existing
diagram information and communication
In image 5 is the online book technology.
reservation activity diagram, which is a
process that begins with the library
activity to view the online catalog (Opac) BIBLIOGRAPHY
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JURTEKSI (Jurnal Teknologi dan Sistem Informasi) ISSN 2407-1811 (Print)

Vol. IX No 3, June 2023, hlm. 437 - 444 ISSN 2550-0201 (Online)

LIBRARY SERVICE SYSTEM IN POCKET (ONLINE BOOK RESERVATION)

Ika Wardani1, Abdul karim Batubara1

INTRODUCTION social media, online multimedia, and

pergub, which is a collection of archive In image 3 is the use case diagram

Image 4: Activiy diagram of online book

In Image 4 is the online book

the loan time has not expired or expired, CONCLUSION

22–29, 2019. “Perancangan Sistsem Informasi

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