C P Yashwanth

cpyashwanth1ga17cs035@gmail.com ● +919663755566 ● h t t p s : / / g i t h u b . c o m / y a s h w a n t h A I - DL

Profile
Data enthusiast, who is passionate about orchestrating data science-based solutions and developing simple and
scalable products to support business use cases. In my 2 years’+ experience of working with data and analytics
practice, I provided a range of advanced analytics, natural language processing and machine learning solutions
for clients across industries.

Professional Experience

Senior Machine Learning Engineer (NLP), Sprinklr Sep 2022 – Present

❑ Developed intent-recognition models (RoBERTa, DistilBERT) for chatbots that reduced the number of
inquiries helped by the customer care division by 30%, resulting in significant cost savings of over $5M for
the organization.

❑ Owned the execution of Natural Language Processing tasks such as topic modelling, named entity
recognition through transformers-based architectures, Spacy, reducing the cost of manual annotation
by 40%, improving customer engagement to drive 30% increase in revenue through accurate intent and
entity extraction.

❑ Developed state-of-the-art Automatic Speech Recognition models (Wav2Vec2, Whisper) for voicebots,
which replaced an external API and resulted in significant cost savings for the organization, with
infrastructure costs only 2 INR per hour of data compared to the previous cost of 40 INR per hour of data.

❑ Collaborated with product and program managers to deliver robust chatbot models with high accuracy,
implementing deflection strategies that achieved over 80% accuracy for clients.

❑ Proactively communicated with clients to ensure effective intent scoping, accurate data collection and user-
acceptance testing (UAT), which are now a part of platforms like MSFT Customer Support (on Twitter) and
Lenovo Customer Support (on Facebook).

Associate Machine Learning (NLP), Sprinklr Aug 2021 – Sep 2022

❑ Identify and segment text/keywords based on relevant categories.
❑ Ability to categorize messages according to client specifications to accurately
❑ Evaluate topic modelling output and provide input for refinement

Projects

Credit Card Defaulters

❑ Developed and implemented a machine learning model to accurately predict credit card payment default,
resulting in improved risk management for financial institutions.
❑ Implemented clustering, dimensionality reduction with hyperparameter tuning and utilizing ensembling techniques
such as Random Forest and XGBOOST, successfully predicted defaulters with 86% accuracy .

Key Skills

Technology Frameworks Python, TensorFlow, Pandas, Scikit-learn, Keras, PyTorch, Hugging Face
BERT, Docker
Platform & Product Expertise SQL, Power BI, Tableau, Microsoft Excel, AWS,

Industry & Sector Experience Retail, Banking, Financial Services

Educational Qualifications

Visveswaraya Technological BE (CSE) (GPA 8.5) 2017-2021

University , India