DEALING WITH CUSTOMER OBJECTIONS

1. EXPENSIVE! I WANT 1 PACK!

Answer: You will see the result in any case, already from the 1st application. But in order to
CONSOLIDATE a STABLE, SUSTAINABLE result, experts recommend taking a course.
1 package will help to keep the result for about a few months.
But you can use the drug for 1 month and fix the result for a much longer period.
Moreover, now there is a profitable promotion, free shipping, almost half of the course you get for free.
Will you try a course for a longer time to solve the problem? Or will you start with 1 package?

2. EXPENSIVE!

_________ Client's name, I understand, I always want to save money. You pay for quality and guaranteed
results for many years. There are quality certificates, everything is safe.
Now there is a profitable promotion, free shipping, you get half of the course for free. Will you try a
course for a longer time to solve the problem? You can start with 1 package and get an excellent result.
What are we making out?

3. I'LL THINK ABOUT IT

___________ The name of the client, I understand, it is important to think, but tell me honestly what you
doubt, and I, as a specialist, will help you figure it out. Usually, if a client says "I'll think about it" there
are doubts about the quality, how are you? We are the official representative of the drug. We are
approached by clients who have faced the same difficulties as you and everyone was satisfied with the
result. We guarantee that you will like the result, and customer reviews confirm this! Your past state and
opportunities will return to you Will you try a course for a longer time to solve the problem? Or will you
start with 1 package?

____________ The name of the client, I understand, it is important to think. But the promotion ends and
it will be much more expensive in the future. Right now you have the opportunity to quickly and
effectively restore your health with a big discount, regain self-confidence and, most importantly,
consolidate the result for a long time! Let's try it and you will see that it was worth the money Will you
try a course for a longer time to solve the problem? Or will you start with 1 package?

4. I TRIED OTHER MEANS, IT DIDN'T HELP

DOUBTS THE QUALITY

I understand you, unfortunately, there are a lot of unscrupulous manufacturers now. We are the official
representative of the drug. We are approached by clients who have faced the same difficulties as you and
everyone was satisfied with the result. We guarantee you will like the result, customer reviews confirm
this! Money. Will you try a course for a longer time to solve the problem? Or will you start with 1
package?
5. I thought there would be an effect from one package.

Yes, ___________ the name of the client, you will see the result in any case, already from the 1st
application. But for a longer consolidation of the result, more packages are needed. 1 package will solve
your problem for several months. At the same time, now you have the opportunity to buy a remedy and
forget about the problem for a long time, especially since we give half of the course as a gift for your first
order
Will you try a course for a longer time to solve the problem?

6. IS IT SAFE?

_____________The name of the client, This is an absolutely natural and safe product, has no addictive
effect and does not increase pressure. We are an official company, so we conclude an oral contract with
you, where we undertake to provide a quality product. And I personally promise you - you will like the
result. Will you try a course for a longer time to solve the problem? Or will you start with 1 package?

7. I WILL CONSULT WITH A DOCTOR

____________The client's name, I understand. Unfortunately, many of our doctors do not even know how
far medicine has advanced. I offer you a completely new tool that the professors invented. We have a
patented technology. We are the official representative. Feedback from our customers confirms the
effectiveness of this tool. And doctors do everything as in the 19th century, they will offer you to take a
bunch of tests and prescribe ordinary pills that do not work.
I have been working with our product for many days and I assure you that you will be satisfied with the
result. So, do you want to clarify something about the use of the drug itself, or will we proceed to placing
an order?

8. He refuses because his wife is against it. I will consult with my wife

________________________The name of the client, you have contacted us to solve your problem.This is
the result you can get when buying a course of 10 days or more. This result is clinically proven and
confirmed by the feedback of our customers. You want to feel good, am I right? Yes, the opinion of loved
ones is very important, but not always close ones understand how much this situation will bring you
discomfort and inconvenience, not self-confidence and their abilities.
Agree that health and strength affect all areas of life, your mood and well-being.
I propose to arrange it for 10 days, I am sure you will be satisfied! Making out?
9. If the client has heart problems/ contraindications

____________The name of the client, you know, our drug is designed specifically for all categories of
people who have suffered a stroke or have heart problems.
And our tool is designed specifically for people who take their health seriously. In your case, it is
absolutely safe. I propose to arrange it for 10 days, I am sure you will be satisfied! Making out?

Dear colleagues, this memo will help you structure the dialogue with the
client. I will use all the stages, and you will be able to increase your
performance on the apruv and the average check.

1. THE STAGE OF ESTABLISHING CONTACT

At the beginning of the dialogue at the stage of establishing contact – specify how you can contact the
client and ask for his Name.
At the beginning of communication with the client, we do not voice the cost of the drug. If the client is
interested in the cost, then learn to evade the answer with the following phrases.
Example: The name of the client, yes, that's right, we now have a special offer for this drug. From which
city are you applying to check the availability of the promotion in your region? (a short answer and then a
counter question to the client is manipulation, interception of the initiative)
Example: The name of the client, everything is right, a favorable offer is valid. To place your order, I need
to ask you a few questions, then I will tell you in detail if you like the form, okay? Please tell me how old
are you?
Example: The name of the client, that's right, now is the most profitable promotion, you have time! In
order for me to be able to advise you correctly, I will ask you literally a couple of questions, then I will
tell you how the drug works, if you like it, form it well? You're ordering a drug for yourself, right?
If the client says at the very beginning of the dialogue that he has no money, then it is important to KEEP
the CLIENT.
I recommend using the following phrase
Example: The name of the client, I understand you, look, my task now is to advise you and tell you about
our offer, and you already make the decision yourself. Do I understand correctly that you wanted to use
the drug?
Next, the client must be smoothly transferred to the identification of needs.
2. STAGE IDENTIFICATION OF NEEDS

To identify the needs, it is important to ask at least 3 questions in order to understand the client's problem.
What result does the client want?
What problems does he have?
Why did you decide to purchase the drug?
If it is difficult for the client to answer the question, then you can help the client use leading questions
Example: As a rule, our clients want to increase the duration of the penis by 3 – 5 cm, do you have the
same expectations?
Do I understand correctly that it is important for you to prolong sexual intercourse and restore a stable
erection?
After identifying the needs, thank the client for the answers.

3. PRESENTATION STAGE

-At the presentation stage using the information received from the client. Tell the client how he will be
able to solve his problem with the help of our drug.
-Address the client by Name.
-After the presentation, ask the client. Example: The name of the client, do you understand everything
about the effect of the drug and its use?

4. THE STAGE OF PRICE OFFERS

-Voice the price offers gradually.

-Start the price offer with the maximum rates.
-Show the benefits of each price offer. How this course will help the client and how it is more profitable
for him.
-First, voice two price offers, then wait for a reaction and a response from the client.
-Voice lower price offers only after working out objections.

5.THE STAGE OF WORKING WITH OBJECTIONS

-At the stage of working with objections, remember that the client has addressed a specific problem that
he wants to solve.
-I use this problem as the main argument when working out objections.
-The objection "no money" and the objection "expensive" appears when the client does not understand
what he is paying for. Explain to him again the benefits of using the drug and tell him how he will be able
to solve his problem.
-When working out "expensive" objections, always use the argument - a favorable price, promotions, free
packages and splitting the price for 1 day of drug use.
-When working out the objection "quality", I use arguments – clinical studies have shown a positive result
in 98% of cases, supporting documents in the package (quality certificates), tell a positive story about the
use of the drug by our client and what results our clients achieve.
-Work out the objection at least three times.
-Remember that for the sake of solving your problem, the client can afford at least a minimum course in
one package.