Professional Documents
Culture Documents
Mtumbi Kumwenda,
House no 174 New Chainama off Great East Road,
mtumbikumwenda@gmail.com,
0974025050,
PERSONAL DETAILS
CV
Date of birth: 12, January, 1992
Nationality: Zambian
NRC no: 380255/16/1
Sex: Male
Languages: English, Tumbuka, Nyanja and Bemba
PROFILE
• Confident
• Fast learning
• High desire to achieve objectives
• Team player
• Attention to detail
• Able to work under pressure
OBJECTIVE
To become a major player in the field of business administration in a renowned organization. I am
ready to apply my attention to detail, time management, organizational and relationship-building
skills to establish trusted business relationships with customers and prospects to surpass the
organization’s productivity expectations
EDUCATIONAL BACKGROUND
• Evelyn Hone College of Applied Arts and Commerce,. July 2012 to August 2015. Diploma in
Business Administration.
• Matero Boys Secondary School. January 2008 November 2010 Grade 12 and Computer
Certificates
• Rephidim Institute 2006 to 2007 Grade 9 certificate
WORK EXPERIENCE
1. Independent consultant at World Vision (7th September to 8th October, 2014) Zambia
Kabwe
- Data collection in Kapiri Mposhi district on children's health, education and food security. This
data was collected through interviewing households using questionnaires.
- Collecting data from children under five cards to know which vaccines have been administered.
- Sensitizing communities about the programs being administered in their locality.
2. Customer support associate at Tech Mahindra Zambia (12th January to 18th August, 2016 )
Lusaka Zambia
- Data validation for customers with registered MTN numbers.
- Call center services for MTN customers
- Deregistration of numbers with unclear uploaded documents of registration and calling to advise
them to re-register their numbers.
- Attaching uploaded documents to the customers’ number in the database.
3, Clerical officer at Debwes General Construction (December 2020 – January 2021) Nsama
Zambia
- Creating records
- Typing correspondence
- Keeping an inventory of supplies
- Filing documents
- Making copies
4. Member registration assistant at National Health Insurance Management Authority (8th
March 2021 – 8th March 2022) Kasama Zambia
- Member registration
- Capturing biometric and imagery features for registered members
- Distribution of cards for registered members
- Ensure registered employers, pension managers and members adhere to beneficiary registration
process
- Provide guidance and education on National Health Insurance Scheme (NHIS) to members and
timely respond to queries
- Handling complaints
- Records maintenance
5. Planner at Minaf DRC (12th March – Present) Sakania Democratic Republic of Congo
- Creating, maintaining and reviewing a programme of work
- Ensuring that projects are completed on time and within budget
- Liaising with surveyors, engineers and architects
- Producing progress reports and forecasts for team members, clients and stakeholders
- Breaking large jobs down into phases of development
- Using project management tools to plan timeframes
- Working with estimators to calculate the resources needed for a project
- Planning contingency programmes in case timeframes change
- Meeting with contractors and suppliers
- Working between offices and construction sites.
LEADERSHIP EXPERIENCE
AWARDS
RESEARCH PUBLICATION
Carried out a research on the impact of Employee Retention on the Productivity of a firm in
Human Resource from October 2014 to august 2015. A case study of Benken Geoprobe.
INTERESTS
Research and Development
• Agriculture
• Traveling to new places
• Music
• Business Administration
• Humanitarian and Community work
REFERENCES