Payment and Security Policy Privacy and Security Policy 1, We are committed to protect your personal information. We gather personal information that we need to know, to initiate regulatory process. We do not sell or provide your personal information to any third parties. 2. Card information you provide is directly captured by Payment Gateway provider in a secure computing environment protected by secure firewalls to prevent unauthorized access. Your card information is not disclosed by Payment Gateway Provider to anyone (including our employees). 3. For the payment of the compounding fee, Echallan website will redirect you to secured payment gateway website. Upon completion of transaction (successful or failed), you will be redirected back to Echallan website Please contact the Helpdesk (844-844-8960), in case your transaction was successful, but you were not redirected to the eChallan website. In any case, please do NOT re-initiate the payment or refresh the page to avoid duplicate payment. In case your payment was declined by the payment gateway, we request you to contact your respective bank. Payment Terms and Conditions 1, International cards are blocked for paying eChallan compounding fees, 2. To avoid fraudulent transaction, it is recommended not to reveal details of your card to anybody; make payment yourself without going through any channels/agents. 3. There is no cancellation possible once the transaction is successful. 4. Any complaints regarding online payments need to be raised within 3 days from the transaction day to: Office of the Additional Director General of Police (Traffic) Moti Mahal, 6th Floor, 195 - Jamshedji Tata Road. Next to CCI club. Opposite to Samrat Hotel. Churchgate. Mumbai: 400020. email to: techsupport@mahatrafficechallan.gov. in I agree to the above conditions for Online Payment. Pay Now