I.

Introduction
1.1 Overview

After a few weeks of searching , I was really lucky to find an position as a product executive intern at
Ivivu company , directly communicating with suppliers about the company’s product. I discovered this
job on Topcv website . During three months internship at this company , I learned a lot of valuable
lessons ( from September , 2023 to November 30, 2023).

This is an oppoturnity for me to have a chance manipulate my knowledge that I have learned at school
in the real working environment. Moreover, I can use my knowledge at school which I haven’t got many
chances to use it . Besides, I have learned more skills thorough this internship from the supervisor.
Especially, the skill that I think it very important for me that I would use is negotiation.

1.2 Objective for this internship

When I decided to apply for this position, I set my goal to learn as much knowlegde as possible .

1.2.1. Use skills and major’s knowledge have learned in university into the working environment :

During college, teamwork skills are also a minimum requirement that any student should have. The
internship is a great opportunity for me to access a real working environment and apply the theories I
have learned into practice. However, the university environment and the office environment are
completely different. Working in a group in the office environment, I need to listen and absorb opinions
from colleagues, while still giving my personal opinion. mine. Especially need to be responsible for the
assigned work, after discussion, finally agree with colleagues to give the best results.

1.2.2 Outstanding criteria of result:

Working in a professional environment during the internship, at the same time, I will apply the
knowledge I have learned to successfully apply it to my first job. After 2 months of work, I will try to
improve my negotiation skills, office information technology, analysis and diagnosis skills, and
presentation ability to become more confident and the trust of my superiors and colleagues.

II. Organization
II.1 Company information :

Following to the information on the website company of Ivivu : https://www.ivivu.com

The company name : IVIVU

Currrently Head office/ Location :

HCM: 2nd Floor, Anh Dang Building, 215 Nam Ky Khoi Nghia, Ward 7, District 3, City.
Ho Chi Minh

Hanoi: Room 308, 3rd Floor, The One Building, No. 2 Chuong Duong Do, Chuong
Duong Ward, Hoan Kiem District, Hanoi

Can Tho: 7th Floor - STS Building - 11B Hoa Binh Avenue, Tan An Ward, Ninh Kieu
District, City. Can Tho
Hotline 1900 1870 – Email: TC@iVIVU.com

2.2. Company Introduction :

Established in 2010, iVIVU.com is a member of TMG Vietnam Group with more than
20 years of experience in the field of Tourism - Hospitality. iVIVU.com is a pioneer in
creating convenient travel products for domestic customers. Continuously growing
strongly over the years, iVIVU.com is currently the leading OTA in Vietnam in the
high-end segment with a system of about 2,500 hotels in Vietnam and more than
30,000 international hotels.

With the goal of bringing customers "A great vacation experience", iVIVU.com
expects to become the No. 1 resort travel platform for Southeast Asian customers in
the next 5 years.

iVIVU's main product line is Travel Combo - a product that provides a complete
vacation including hotel rooms, air tickets, transportation, dining, exploration,... in
just 1 booking. With travel combos, customers do not need to worry about choosing
or wasting time booking individual services

2.3. Business Activity :

iVIVU.com – an online hotel booking system, providing optimal solutions to help

users search and book rooms with an instant confirmation and reservation system,
diverse payment methods, and customer care services.

iVIVU.com is a member of TMG Vietnam Group with more than 20 years of

experience in the field of Tourism - Hospitality.iVIVU.com serves global customers,
especially Southeast Asia, including organizations, companies, units, and individuals
who need to go on business trips, conferences, visit people, travel, medical
treatment, etc.

In addition, iVIVU.com provides free hotel management system (Property

Management System - PMS) for small and medium hotels; Extranet network for large
hotels and high-end resorts inside and outside Vietnam.

2.4. Organization Structure of iVIVU :

CEO
2.5. Mission of iVIVU website :

iVIVU found that the number of hotels with 3 stars or less in Vietnam is about 7,000, but only 400-500 of
them have online room distribution services, so the potential for this business model is still very large.
International visitors from Wotif's 19 markets and the number of more than 80,000 visitors to Vietnam
through Thien Minh every year will be iVIVU.com's customers.

Besides, iVIVU.com's goal is to make a difference in service quality including faster booking,
confirmation, and payment speeds than competitors and 24-hour/day customer service, answering any
questions. Any questions from customers? iVIVU.com's long-term strategy is to aim for the number 1
position in online tourism in Indochina after 5 years.