INSTALLATION MANUAL

CODE: 00ZMXC301/I2E

DIGITAL FULL COLOR

MULTIFUNCTIONAL SYSTEM

MODEL MX-C301/C301W

CONTENTS

Machine Environment, Installation and Transportation

[1] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2] MX-C301/C301W(MAIN UNIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3] MX-CS11 (500 SHEET PAPER FEED UNIT) . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4] MX-PUX1 (XPS EXPANSION KIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5] MX-PF10 (BARCODE FONT KIT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6] MX-FR46U (DATA SECURITY KIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7] MX-FWX1 (INTERNET FAX EXPANSION KIT) . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8] MX-AMX1 (APPLICATION INTEGRATION MODULE) . . . . . . . . . . . . . . . . . . 8-1
[9] MX-AMX2 (APPLICATION COMMUNICATION MODULE). . . . . . . . . . . . . . . 9-1
[10]MX-AMX3 (EXTERNAL ACCOUNT MODULE) . . . . . . . . . . . . . . . . . . . . . . 10-1
[11]Remote operation panel function enable setting . . . . . . . . . . . . . . . . . . . . . 11-1
[12]Setting, Adjustments, Operation check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13]Setup and adjustment data recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14]Necessary works before moving the machine . . . . . . . . . . . . . . . . . . . . . . . 14-1

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION for after sales service only.
The contents are subject to change without notice.
 CONTENTS

Machine Environment, Installation and Transportation

1. Machine Environment and Installation . . . . . . . . . . . . . . i
2. Transit and delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
[1] CONFIGURATION
1. System configuration. . . . . . . . . . . . . . . . . . . . . . . 1- 1
2. Product list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 1
3. Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 2
[2] MX-C301/C301W(MAIN UNIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 1
3. Image quality check . . . . . . . . . . . . . . . . . . . . . . . 2- 4
[3] MX-CS11 (500 SHEET PAPER FEED UNIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 1
3. Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 2
[4] MX-PUX1 (XPS EXPANSION KIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1
[5] MX-PF10 (BARCODE FONT KIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5- 1
[6] MX-FR46U (DATA SECURITY KIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6- 1
[7] MX-FWX1 (INTERNET FAX EXPANSION KIT)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 1
[8] MX-AMX1 (APPLICATION INTEGRATION MODULE)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8- 1
[9] MX-AMX2 (APPLICATION COMMUNICATION MODULE)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9- 1
[10] MX-AMX3 (EXTERNAL ACCOUNT MODULE)
1. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10- 1
2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10- 1
[11] Remote operation panel function enable setting
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11- 1
2. Remote operation panel function password setting
procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11- 1
[12] Setting, Adjustments, Operation check
1. Firmware version check and version up . . . . . . . . 12- 1
2. Function and operation check . . . . . . . . . . . . . . . . 12- 1
[13] Setup and adjustment data recording . . . . . . . . . . . 13- 1

[14] Necessary works before moving the machine . . . . 14- 1

 Service Manual
Machine Environment, Installation and Transportation

1.Machine Environment and Installation (2)Power voltage

Before installing the machine, check that the following conditions are Measure the voltage during copying to check that the voltage is in the
satisfied. range of the specified voltage +/- 10%.

If the installing (use) conditions are not satisfied, the machine may not If the voltage is outside the specified range, please have a certified
exhibit full performance, resulting in problems. It may also cause electrician upgrade the outlet.
safety problems. Using the following information, make sure all (Electrical work is required.)
aspects of installation, space, power, transportation, leveling, and
Use of a step-up transformer is also available. In this case, the capac-
safety are met.
ity must be great enough for the max. power consumption of the
No. Content machine.
1 Transportation space
(3)Power frequency, waveform
2 Installing space
3 Power source (Capacity, fluctuation, safety) The frequency must be within the range of the specified frequency +/-
4 Floor strength 2%. If the power waveform is improper, a problem may occur with the
5 Direct rays of the sun, dust, temperature, humidity, gases, machine.
chemicals
(4)Safety
A.Transportation space Be sure to properly ground the machine.
For installation of a large size machine, be sure to check that the door Grounding (earth connection) must be performed before inserting the
size is wide enough before bringing in. power plug into the power outlet.
When disconnecting the earth connection, be sure to disconnect the
B.Installing space power plug from the power outlet in advance.
The following space must be provided around the machine in order to
(5)Power plug
assure machine performance and proper operations.
Check the shape of the power plug of the machine, and insert it into a
If any option is installed, provide the additional space for with installa-
power outlet of the acceptable shape.
tion.
Power plug stated in power capacity.
Adequate space must be provide behind the machine for proper venti-
lation of heat and dust. The machine will not function properly if heat D.Floor strength and level
and dust cannot be properly expelled from the machine.
This machine is considerably heavy and becomes heavier with an
option installed.
30 cm
The floor must be strong enough to safely support the weight of the
machine as well as any installed options.
If the unit is not properly leveled, toner density may become affected
degrading the copy / print quality.
Also, color shift or image distortion may occur.
30 cm 45 cm To assure proper Image quality, make sure the machine is sitting level.

E.Direct rays of the sun, dust, temperature, humid-

ity, gasses, chemicals, vibration
C.Power source (Capacity, voltage, frequency,
safety, plug) (1)Temperature and humidity (Environmental conditions)
If the power specifications are not satisfied, the machine cannot exhibit This machine is designed to perform properly under the specified tem-
full with performance and may cause safety trouble. perature and humidity. If the temperature and humidity exceeds the
specified range, the machine may not operate properly and or cause
Strictly observe the following specifications.
equipment failure.
(1)Power capacity Especially when the humidity is too high, paper absorbs humidity to
cause a paper jam or dirty copy.
Check that the following power capacity is satisfied. If not, additionally
provide a proper power source. Do not install the machine near a heater, an air conditioning outlet, or a
humidifier.
Current capacity
Condensation may form inside the machine causing multiple prob-
Japan: 20A or more
lems. Make sure machine has proper ventilation.
EX 100V: 15A or more
Humidity㧔RH㧕
EX 200V: 10A or more
85%

60%

Check the shape of the power plug of the machine, and insert it into a
power outlet of the acceptable shape. 20%

Machine Environment, Installation and Transportation -i

Operational environment If these items are neglected, a trouble may be generated in the copy
Temperature: 10 to 35 degree C and print image quality.

Humidity: 20 to 85% RH
2.Transit and delivery
Atmospheric pressure: 590 to 1013hPa (altitude: 0 to 2000 m)

(2)Contaminates No. Content Method

1 Implements, facil- Use a forklift. (If no forklift is available,
If dust enters the machine, it may cause dirty copy and a paper jam, ity, and man power manpower of two persons is required.)
resulting in a shortened lifetime. 2 Delivery Transit must be made in packed condi-
tion.
(3)Direct sunlight
If the machine is installed in direct sunlight, the exterior of the machine A.Implements, facility, and manpower
may be discolored and abnormal copies may be produced.
It is recommended to use a forklift when moving the machine.
(4)Gases and chemicals If no forklift is available, man-power of two persons is required. The
Do not install the machine at a place where there are gases and chem- machine is considerably heavy, and requires safety precautions for
icals. Especially be careful to avoid installation near a diazo-type delivery and installation.
copier, which produces ammonium gas. Transit of the machine must be made in packed condition to the install-
Copy quality may be adversely affected and machine problems may ing place.
arise.
B.Delivery
(5)Vibration Remove the packing materials prior to installation in the office environ-
Avoid installation near a machine which produces vibrations. ment.
If vibrations are applied to the copier machine, copy images may be
deflected and a trouble may be caused.

F.Note for handling PWB and electronic parts

When handling the PWB and the electronic parts, be sure to observe
the following precautions in order to prevent against damage by static
electricity.
- When in transit or storing, put the parts in an anti-static bag or an
anti-static case and do not touch them with bare hands.
- When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
- Put an earth band to your arm, and connect it to the machine.
- When repairing or replacing an electronic part, perform the pro-
cedure on an anti-static mat.

G.Note for proper drum, developing, fusing and

transfer unit handling
When handling the OPC drum, developing, fusing units and transfer
units, observe the following items.
Drum unit
- To prevent damage to the OPC drum, avoid working on the drum
unit in high intensity light areas.
- When the OPC drum is removed from the machine, cover it with
light blocking material. (When using paper, use about 10 sheets of
paper to cover it.)
- Be careful not to attach fingerprints, oil, grease, or other foreign
material on the OPC drum surface.
Transfer unit
- Be careful not to "leave” fingerprints, oil, grease, or other foreign
material on the transfer roller, primary transfer belt and secondary
transfer roller.
Developing unit
- Be careful not to "leave” fingerprints, oil, grease, or other foreign
material on the developing unit.
Fusing unit
- Be careful not to "leave” fingerprints, oil, grease, or other foreign
material on the fusing roller.
- If the machine is not going to be used for an extended period,
release the pressure on the fusing rollers.

Machine Environment, Installation and Transportation -ii

MX-C301
CONFIGURATION Service Manual

1. System configuration

MX-C301/301W
Digital full color multifunctional system

500 sheet paper feed unit

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2. Product list
Product cpm* Panel HDD NIC Wireless Copy Print NW Fax iFAX DF OSA Standard
Security
Name LAN SAPL PCL PS Scan
MX-C301 7 inch No No No US:Std
Color STD
30cpm Touch
STD STD STD No STD STD STD Other:Opt STD
MX-C300W STD STD OPT RSPF
LCD

*The same speed in both Color/Monochrome. The same speed in both A4/LTR.

MX-C301 CONFIGURATION 1 - 1
3. Option list
New, Std/Opt
Model name Name Remarks
Fax: Yes Fax: N/A
Feeding equipment MX-CS11 500-SHEET PAPER FEED UNIT Opt Opt
MX-PUX1 XPS EXPANSION KIT Opt Opt *1
Printer expansion
MX-PF10 BARCODE FONT KIT Opt Opt
Image Send MX-FWX1 INTERNET FAX EXPANSION KIT Opt ---
MX-FR46U DATA SECURITY KIT Opt Opt *2
Authentication/Security
--- HID Card Reader Local Local
MX-USX1 SHARPDESK 1 LICENSE KIT Opt Opt
MX-USX5 SHARPDESK 5 LICENSE KIT Opt Opt
MX-US10 SHARPDESK 10 LICENSE KIT Opt Opt
MX-US50 SHARPDESK 50 LICENSE KIT Opt Opt
MX-USA0 SHARPDESK 100 LICENSE KIT Opt Opt
MX-AMX1 APPLICATION INTEGRATION MODULE Opt Opt
Application MX-AMX2 APPLICATION COMMUNICATION MODULE Opt Opt *4
MX-AMX3 EXTERNAL ACCOUNT MODULE Opt Opt *4
MX-UN01A Sharp OSA Network Scanner Tool 1 License Kit Opt Opt *3
MX-UN05A Sharp OSA Network Scanner Tool 5 License Kit Opt Opt *3
MX-UN10A Sharp OSA Network Scanner Tool 10 License Kit Opt Opt *3
MX-UN50A Sharp OSA Network Scanner Tool 50 License Kit Opt Opt *3
MX-UN1HA Sharp OSA Network Scanner Tool 100 License Kit Opt Opt *3
Other --- Expansion Memory Local Local

STD: Standard provision, OPT: Option, - : No setting, local: local procurement

*1 Expansion Memory is required.
*2 Not for China/Russia.
*3 Application Communication Module (MX-AMX2) is required.
*4 Application Communication Module (MX-AMX2) and External Account Module are standard for North America.

MX-C301 CONFIGURATION 1 - 2
MX-C301
[2] MX-C301/C301W(MAIN UNIT) Service Manual
1.Unpacking B.Removal of the fixing tape and protection mate-
rial
A.Unpacking procedure
1) Open the top of the carton box.
2) Remove the parts included in the package.
3) Remove the main unit from the package, and remove the poly-
ethylene bag. Place the machine on a solid, sturdy surface.

* With only for north America model, remove the warning sheet.

C.Check the packed items

1) Check that all the parts are in the package.




No. Packed part names Quantity

1 piece for each color
1 Toner cartridge
(Other than North America)
200V series only: 1 piece
2 AC cord
120V (USA)
3 Operation Manual 1 set
4 Ferrite core 1

2.Installation
A.Remove the cap from developing unit
1) Remove the tray.

* Be sure not to hold the scanner unit to lift up the main unit.

MX-C301 MX-C301/C301W(MAIN UNIT) 2 – 1

2) Open the front cover. B.Scanner lock release
1) Remove the optical unit fixing screw and the red label.

3) Remove the silica gel material.

C.Installation of toner cartridges

* The life of each toner cartridge is as follows:
Black toner cartridge: equivalent to approximately 1K (A4/LT
5%)
Color toner cartridge: equivalent to approximately 1K (A4/LT
5%)
1) Shake the toner cartridge (included in package) vertically sev-
eral times.

4) Remove fixing tapes and the caps on the developing units.

2) Insert the toner cartridge horizontally and straight until it locks.

NOTE: Be sure to install the color cartridges to their proper posi-

tions. Avoid installation to a different color position.
NOTE: Do not forcibly insert the toner cartridge. Keep holding the
cartridge and completely insert it.
NOTE: When the machine is transported with the developing unit
removed, be sure to remove the toner cartridge. (if not
toner may become clogged.)
NOTE: Do not remove or insert the toner cartridge with the devel-
oper cartridge removed.
NOTE: Press the center of the cartridge until it is locked when
installing the cartridge.

Cyan Black
Magenta
Yellow

NOTE: Be sure to keep the caps. Caps are used when the
machine is transferred to the different location.

MX-C301 MX-C301/C301W(MAIN UNIT) 2 – 2

D. Fusing unit lever 4) Touch the [Paper Select] key. Then, select the tray that the
customer wants to use by touching the key of the desired tray.
1) Open the right door unit..
2) Turn the levers of the Fusing unit to add the pressure.
#OLOR -ODE 3PECIAL -ODES
* Only the levers can add or release the pressure. There is no &ULL #OLOR
screw for adding or releasing the pressure.  3IDED #OPY

0LAIN /UTPUT
%XPOSURE  X

!UTO &ILE
 X
 X
1UICK &ILE

#OPY 2ATIO /RIGINAL 0APER 3ELECT

  X
!UTO
 X
0LAIN 0REVIEW

NOTE: When the machine is left for one month without using, the
Fusing heat roller could be deformed. If the machine is not
going to be used for an extended period, release the pres-
sure on the fusing rollers.

E.Tray size setup

1) Gently pull out the tray until it stops. If paper is in the tray,
F.Line cable connection (Only for the machine
remove it. with FAX)
1) Connect the telephone line to the modular jack indicated as
“LINE.”

2) Adjust the guide plates A and B to the vertical size and the hori-
zontal size of paper.
The guide plates A and B are movable. Hold the fixing knob to
slide the guide plates A and B to match the paper size.

(2) (1)

It is necessary to prepare the line cable by yourself. The telephone

cable does not come with the machine.
(2)
(2)

When connecting the line cable (to LINE or TEL), wind the line
cable two turns around the included ferrite core as shown in the fig-
0LATE " 0LATE ! ure, and connect to the modular jack which is marked with “LINE.”
3) Insert the tray slowly.

MX-C301 MX-C301/C301W(MAIN UNIT) 2 – 3

G. Specifications setting 2) When the adjustment is completed, [EXECUTE] key returns to
the normal display, and the value of the adjustment result is dis-
Use SIM26 to set to the specifications according to the customer's played.
request.
The current skew level for each color is displayed on the SKEW
SIM No Content display section.
26 6 Destination setting

To customize one of the following items after destination setting,

change the set value of the item.

SIM No Content
Toner save mode enable/disable setting
26 18 * For the other destinations, this setting is made by
the user program.
53 Auto color calibration enable/disable setting

3.Image quality check

A. Execution items
Execute the checking items about the printing quality. Regarding
3) Make test print in the simulation mode for checking whether
the specific procedures for the printing quality, refer to the Service
the void, off-center and printing quality are correct.
Manual [5] ADJUSTMENT.
If the test results are not correct, refer to [5] ADJUSTMENT
from the Service Manual and perform the adjustments.
B. Description - Void ; SIM50-01/50-10
- Printing position ; SIM50-10
(1) Print engine image distortion confirmation and - Off-center, Registration ; SIM50-20
adjustment When the result of the void and the printing position are not
This adjustment performs the print engine image distortion adjust- suitable, perform [ADJ4] by referring the [5] ADJUSTMENT of
ment, the OPC drum phase adjustment, and the color registration the Service Manual.
adjustment simultaneously. When the result of the off-center is not adequate, perform
[ADJ5] by referring the [5] ADJUSTMENT of the Service Man-
1) Enter SIM50-22 mode and perform the auto registration adjust- ual.
ment by pressing [EXECUTE] key. - Printing quality ; SIM64-5
When the result of the print quality is not good, perform
[ADJ10] by referring the [5] ADJUSTMENT of the Service
Manual.

(;(&87( Successfully Finished

Error occurs

MX-C301 MX-C301/C301W(MAIN UNIT) 2 – 4

 MX-CS11 (500 SHEET PAPER FEED Service
MX-C301
[3] UNIT) Manual
1. Unpacking 2.Installation
A. Removal of the 500 sheet paper feed unit
A.Turn off the power of the main unit
1) Turn off the power from display first before switch.
2) Disconnect the power plug from the power outlet.
A x2
B.Install the main unit to the MX-CS11.
B x2 NOTE: If the main unit is combined with the MX-CS11, it must
be used as a desktop machine.
C x1 1) Put the main unit on the MX-CS11 so that they fit together.
XEBS740P10000 NOTE: When holding the main unit, use two people.
NOTE: When lifting / holding the main engine, never lift / hold
D x3 the engine by the scanner unit. Lift the engine at the
XHBS740P08000 right and left cover bottoms using the hand grab inden-
tions provided.

B. Removal of the fixing tape and protection

material
1) Remove the 500 sheet paper feed unit from the polyethylene
bag, and remove the fixing tape and the protection material.

2) Pull out the trays of the main unit and MX-CS11.

C. Packed items check

3) Attach the main unit and MX-CS11 with the plates (Packed
item Plate A) and the screws (Packed items M4x10 P Tight
and M4x8 S Tight).

1 2 3 4 A
No. Name Quantity
C
1 Plate A 1
2 Plate B 1
3 Fixing screws (M4 x 10 P Tight) 1
4 Fixing screws (M4 x 8 S Tight) 3
A
D

MX-C301 MX-CS11 (500 SHEET PAPER FEED UNIT) 3 – 1

4) Remove the Rear cover. 3.Adjustments
A.Image off-center automatic adjustment (Docu-
ment table mode)
1) Enter the SIM50-10 mode.

5) Attach the main unit and MX-CS11 with the plates (Packed item
Plate B) and the screws (Packed items M4x10 P Tight).

B B
D D
2) Set A4 (11" x 8.5") paper in each paper feed tray.
3) Select an adjustment target item with scroll key on the touch
panel and press [EXECUTE] key.
The adjustment pattern is printed out. (Paper is fed from the
paper feed tray.)

C.Turn on the power of the main unit

1) Power to the main unit.
2) Turn ON the power switch.

D.When moving the main unit

NOTE: When moving the main unit combined with the MX-CS11, it
is recommended to hold the parts shown in the following
figure.
Perform the procedures of 2) - 3) for the printed adjustment pat-
tern of each paper feed tray.
4) Press [OK] key.
The adjustment result becomes valid.

MX-C301 MX-CS11 (500 SHEET Paper Feed Unit) 3 – 2

MX-C301
[4] MX-PUX1 (XPS EXPANSION KIT) Service Manual

1. Unpacking
A. Packed items check

1 2 3
No. Name Quantity
1 CD-ROM 1
2 Operation manual 1
3 Product key sheet 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-PUX1 (XPS EXPANSION KIT) 4 – 1

MX-C301
[5] MX-PF10 (BARCODE FONT KIT) Service Manual

1. Unpacking
A. Packed items check

1 2 3
No. Name Quantity
1 CD-ROM 1
2 Operation manual 1
3 Product key sheet 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

Font No. Font name

1 Code128TT-Regular
2 Code128-NarrowTT-Regular
3 Code128-WideTT-Regular
4 Code39HalfInch-Regular
5 Code39OneInch-Regular
6 Code39QuarterInch-Regular
7 Code39SmallHigh-Regular
8 Code39Slim-Regular
9 Code39SmallLow-Regular
10 Code39SmallMedium-Regular
11 Code39Wide-Regular
12 Codabar-Regular
13 Interleaved2of5-Regular
14 Interleaved2of5-Thin-Regular
15 OCR-A
16 OCR-B
17 OCR-B-C39-Regular
18 UPC-Half
19 UPC-Half-Bars
20 UPC-HalfMusic
21 UPC-HalfNarrow
22 UPC-HalfThin
23 UPC-Tall-Regular
24 UPC-TallBarsThin-regular
25 UPC-TallMusicThin-Regular
26 UPC-TallNarrow-Regular
27 UPC-TallThin-regular
28 ZipCodeBarcode-Regular

MX-C301 MX-PF10 (BARCODE FONT KIT) 5 – 1

MX-C301
[6] MX-FR46U (DATA SECURITY KIT) Service Manual

1. Unpacking 2) Remove the FAX PWB, DC-DC PWB and LIU PWB with the
plate.
A. Packed items check

   

No. Name Quantity

1 Program ROM 1
2 Product key sheet 1
3 User manual (CD-ROM) 1
4 Firmware program (USB flash drive) 1

2. Installation
3) Remove the Shield plate for MFPC PWB.

Before installing the data security kit, be sure to perform backup of

data stored in the memory (including HDD) of the main unit.
When the data security kit is installed, all the job data stored in the
memory (including HDD) of the main unit will be lost.

If the LINE indicator or the DATA indicator for the printer and image
transmission on the operation panel is lit or blinking, data that has
not been processed remains in the memory of the main unit (includ-
ing HDD). Output or transmit all the data to clear the data remaining
in the main unit and then start installation.

Before installation, be sure to turn both the operation and main

power switches off and disconnect the power plug from the power B. Program ROM replacement
outlet. Make double sure that the data lamp on the operation panel
1) Replace the current program ROM on the ROM slot of the
does not light up or blink when performing installation.
MFPC PWB with the new ROM bundled in the FR-46U.
A. Access to MFPC PWB
1) Remove the Rear cabinet NE, the Right cabinet NE and the
Upper cabinet right NE.

2) Confirm whether each SW on the DIP SW1 at the right bottom

side of the MFPC is set correctly by referring the followings.
- SW1-1 : The switch must be set to the side of description [1].
- SW1-2 : The switch must be set to the side of description [2].

MX-C301 MX-FR46U (DATA SECURITY KIT) 6 – 1

 1 : ‘18/Mar.

1 3) For the MFPC board, there are a board on which the SW 3 is C. Shield plate, PWB unit and cabinets
mounted and a board which is not mounted depending on the attachment
production time. Therefore, we will explain it in two cases as
1) Fix the Shield plate for MFPC PWB.
follows.
[I] In the case of a board on which SW 3 is mounted.
Confirm whether the DIP SW3 and DIP SW4 at the right bot-
tom side of the MFPC are set correctly by referring the follow-
ings.
- SW3 : The switch must be set to the side of description
[ON].
- SW4 : The switch must be set to the side of description
[OFF].

=í?

2) Fix the FAX PWB, DC-DC PWB and LIU PWB with the plate.

SW4 SW3

[II] In the case of a board on which SW 3 is not mounted

Confirm whether the DOP SW4 at the right bottom side of the 3) Fix the Rear cabinet NE, the Right cabinet NE and the Upper
MFPC are set correctly by referring the followings. cabinet right NE.
- SW4 : The switch must be set to the side of description
[OFF].

=î?

SW4 SW3

D. Turn ON the power of the main unit

1) Connect the power plug of the machine to the power outlet,
and turn ON the main power switch and the operation panel
power switch.

E. DSK Firmware update procedures

(1) Entering the boot mode
1) After power on, light the backlight and no message on the
screen.

-AIN 0ROGRAM %RROR

2) Few seconds later, the screen displays the following message.

5PDATE 0ROGRAM )NIT

0LEASE WAIT

MX-C301 MX-FR46U (DATA SECURITY KIT) 6 – 2

3) The machine enters the boot mode which indicates that there (3) Firmware install and version-up procedures in the
is an error in the main program. boot mode
1) Boot the machine in the boot mode. When the Version Check
6ERSION #HECK display is indicated, press [MENU] key, and the machine
enters the Firm Update mode.
)C-5.535!,
&IRM 5PDATE
(2) Operations in the boot mode
When the machine is booted in the boot mode, the firmware ver- &ROM 53" -EMORY
sion check, the firmware install, and the version-up operation can 2) Insert the USB flash drive which includes the update firmware
be performed. file (SFU file) into the USB port of the machine, and press [OK]
NOTE: In the boot mode, the following keys are used for operation. key.
Note that the functions of the keys in the boot mode differ SFU file display
from those in the normal mode.
a. Key functions and operations in the boot mode &IRM 5PDATE
[UP] [BACK]
 SFU
3) Select the firmware file (SFU file) of the target.
Use [UP] key and [DOWN] key to select the target file.
When [OK] key is pressed with the directory name displayed,
the control can enter the lower level directory. (However, one-
step lower level)
When [BACK] key is pressed in the lower level directory, the
control can return to the upper level directory.
4) Press [OK] key.
The selected firmware file (SFU) is read. (It takes about 1 min-
[DOWN] [MENU] [OK] ute.)
Display of reading file data

&IRM 5PDATE
2EADING $ATA
5) After completion of reading, the firmware is installed (updated).
(It takes about 5 - 6 minutes.)
Key name Functions in the CN update mode Display of firmware install (Update) process
[OK] key Executes the selected function or item.
[MENU] key Selects a menu.
&IRM 5PDATE
[BACK] key Selects a menu.
(Serves as a cancel key in the execution check )CU-
screen.)
[UP] key Selects an item. • The abbreviated name of the firmware which is currently
[DOWN] key Selects an item. installed (updated) is displayed sequentially.
b. Functions in the boot mode • The screen may flash instantaneously during the install
The following two functions are available in the boot mode. (update) process. This is a normal operation.
6) Check the result of install (update) of the firmware.
Function Content Use [UP] key and [DOWN] key to check the results of install
Firmware Displays the firmware version of the ICU PWB, the (update) of all the firmware programs.
version check SCU PWB, the PCU PWB, and the FAX PWB.
function
Display of firmware update results
Firmware install Installs (revises) the firmware by transmitting data
(update) function from the PC which is connected to the ICU PWB, the &IRM 5PDATE &IRM 5PDATE &IRM 5PDATE
SCU PWB, the PCU PWB, the FAX PWB, and other )CU- )CU- )CU-
options with the USB flash drive or the USB cable.
OK: Update success
c. Selection of functions in the boot mode
NG: Update failed
There are two functions available in the boot mode. These modes
can be selected by pressing [MENU] key and [BACK] key. Not Update: The update process is not executed.
Cause of Update process not executed:
The option unit for the target firmware is not connected.
Version Check
7) Turn OFF the power to terminate the boot mode.
IcM:UNUSUAL

[MENU] key
[MENU] key [BACK] key

[BACK] key

Firm Update
From USB Memory

MX-C301 MX-FR46U (DATA SECURITY KIT) 6 – 3

F. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

G. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-FR46U (DATA SECURITY KIT) 6 – 4

MX-C301
[7] Service
MX-FWX1 (INTERNET FAX EXPANSION KIT)Manual
1. Unpacking
A. Packed items check

1 2
No. Name Quantity
1 CD-ROM 1
2 Product key sheet 1

2. Installation

In order to specify the address of the Internet Fax with the PC-FAX
driver, the PC-FAX driver must be updated by the Internet Fax
expansion kit.

A. Enable setting of functions

1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-FWX1 (INTERNET FAX EXPANSION KIT) 7 – 1

MX-C301
[8] Service
MX-AMX1 (APPLICATION INTEGRATION Manual
MODULE)
1. Unpacking
A. Packed items check

1 2 3
No. Name Quantity
1 CD-ROM 2
2 MX-AMX1 GETTING STARTED GUIDE 1
3 Sharpdesk license kit Operation Manual 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-AMX1 (APPLICATION INTEGRATION MODULE) 8 – 1

MX-C301
[9] Service Manual
MX-AMX2 (APPLICATION COMMUNICATION MODULE)
1. Unpacking
A. Packed items check

1 2
No. Name Quantity
1 CD-ROM 1
2 Operation manual 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-AMX2 (APPLICATION COMMUNICATION MODULE) 9 – 1

MX-C301
Service Manual
[10] MX-AMX3 (EXTERNAL ACCOUNT MODULE)
1. Unpacking
A. Packed items check

1 2
No. Name Quantity
1 CD-ROM 1
2 Operation manual 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel of the machine, and turn OFF
the main power switch.
3) Turn ON the main power switch and the power switch on the
operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to con-
firm that the set functions are enable.

MX-C301 MX-AMX3 (EXTERNAL ACCOUNT MODULE) 10 – 1

MX-C301
[11] Service
Remote operation panel function enable Manual
setting
1. General
To use the remote operation panel function, the password for the
remote operation panel function must be entered on the password
input menu displayed on the VNC boot screen. Note that, therefore,
the password must be set in advance to use the remote operation
panel function.
Let the user make the password, and use SIM26-78 to set it.

After installation of an option, upgrade all the firmware's to the lat-

est versions.

2. Remote operation panel function

password setting procedures
1) Enter the SIM26-78 mode.



ǂǂǂ6,08/$7,21ǂǂ12
7(67 &/26(
523(3$66:25'6(77,1*
35(6(17˖
ǂǂ1(:˖ 6(7

2) Enter the password with 10-key. (Within 5 - 8 digits)

The entered password is displayed on the column of "NEW."
To modify the entered password, use clear key to delete the
password digit by digit.
3) Press [SET] key, and the password is set.

MX-C301 Remote operation panel function enable setting 11 – 1

MX-C301
Service Manual
[12] Setting, Adjustments, Operation check
1.Firmware version check and version up
After installation of all the options to the machine, use SIM49-1 to
check the version of each firmware. If it is not the latest version,
upgrade it to the latest one.

2.Function and operation check

Check that the following operations are normal.

Check item list Equipped condition

Key-in (operation panel)
Display (operation panel)
Paper feed Hand feed
operation Main unit paper
tray
Desk unit paper With the desk unit installed
feed tray
Paper size detection
Originals size Original table
detection mode
RSPF mode
RSPF operation / S-S mode
two sided copy D-S mode
S-D mode
D-D mode
Paper exit operation

MX-C301 Setting, Adjustments, Operation check 12 – 1

MX-C301
[13] Service Manual
Setup and adjustment data recording
Print the various setup data and the adjustment data (list) with
SIM22-6 and keep the data.
- In case of a memory trouble, if the data is not kept, all the adjust-
ments must be made again.
- If the data is kept, the setup values and the adjustment values
can be entered without adjustments, shortening the servicing
time.

MX-C301 Setup and adjustment data recording 13 – 1

 Necessary steps before moving the Service
MX-C301
[14] machine Manual
1) If the following options are installed, remove all of them from
the machine.
- Paper pass unit
2) Remove the following consumable parts from the machine.
- Paper
- Toner cartridges
- Development cartridge
3) Lock the following sections.
- Scanner (Optical section)
- Paper cassette lift plate

MX-C301 Necessary steps before moving the machine 14 – 1

LEAD-FREE SOLDER
The PWB’s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder.
The alphabet following the LF mark shows the kind of lead-free solder.

Example:

<Solder composition code of lead-free solder>

Solder composition Solder composition Solder composition code

code (Refer to the Sn-Ag-Cu a
Lead-Free table at the right.)
Sn-Ag-Bi
b
Sn-Ag-Bi-Cu
Sn-Zn-Bi z
5mm
a Sn-In-Ag-Bi
Sn-Cu-Ni
Sn-Ag-Sb
i
n
s
Bi-Sn-Ag-P p
Bi-Sn-Ag

(1) NOTE FOR THE USE OF LEAD-FREE SOLDER THREAD

When repairing a lead-free solder PWB, use lead-free solder thread.
Never use conventional lead solder thread, which may cause a breakdown or an accident.
Since the melting-point of lead-free solder thread is about 40°C higher than that of conventional lead solder thread, the use of the
exclusive-use soldering iron is recommended.

(2) NOTE FOR SOLDERING WORK

Since the melting-point of lead-freeCOPYRIGHT © XXXX
solder is about 220°C, which BYSHARP
is about CORPORATION
40°C higher than that of conventional lead solder, and its soldering
capacity is inferior to conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land
separation or may exceed the heat-resistive temperature ALLofRIGHTS
components. RESERVED.
Use enough care to separate the soldering iron from the PWB when
completion of soldering is confirmed.
Since lead-free solder includes a greater quantity of tin, the iron tip may corrode easily. Turn ON/OFF the soldering iron power frequently.
If different-kind solder remains on the soldering iron tip, it is melted together with lead-free solder. To avoid this, clean the soldering iron
tip after completion of soldering work. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in
If the soldering iron tip is discolored black during soldering work, clean and file the tip with steel wool or a fine filer.
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without
prior written permission of the publisher.
 CAUTION FOR BATTERY REPLACEMENT
(Danish) ADVARSEL !
Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri
af samme fabrikat og type.
Levér det brugte batteri tilbage til leverandoren.
(English) Caution !
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose of used batteries according to manufacturer’s instructions.
(Finnish) VAROITUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan
tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden
mukaisesti.
(French) ATTENTION
Il y a danger d’explosion s’ il y a remplacement incorrect
de la batterie. Remplacer uniquement avec une batterie du
même type ou d’un type équivalent recommandé par
le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
(Swedish) VARNING
Explosionsfara vid felaktigt batteribyte.
Använd samma batterityp eller en ekvivalent
typ som rekommenderas av apparattillverkaren.
Kassera använt batteri enligt fabrikantens
instruktion.
(German) Achtung
Explosionsgefahr bei Verwendung inkorrekter Batterien.
Als Ersatzbatterien dürfen nur Batterien vom gleichen Typ oder
vom Hersteller empfohlene Batterien verwendet werden.
Entsorgung der gebrauchten Batterien nur nach den vom
Hersteller angegebenen Anweisungen.

CAUTION FOR BATTERY DISPOSAL

(For USA, CANADA)
“BATTERY DISPOSAL”
THIS PRODUCT CONTAINS A LITHIUM PRIMARY
(MANGANESS DIOXIDE) MEMORY BACK-UP BATTERY
THAT MUST BE DISPOSED OF PROPERLY. REMOVE THE
BATTERY FROM THE PRODUCT AND CONTACT YOUR
LOCAL ENVIRONMENTAL AGENCIES FOR INFORMATION
ON RECYCLING AND DISPOSAL OPTIONS.

“TRAITEMENT DES PILES USAGÉES”

CE PRODUIT CONTIENT UNE PILE DE SAUVEGARDE DE
MÉMOIRE LITHIUM PRIMAIRE (DIOXYDE DE MANGANÈSE)
QUI DOIT ÊTRE TRAITÉE CORRECTEMENT. ENLEVEZ LA
PILE DU PRODUIT ET PRENEZ CONTACT AVEC VOTRE
AGENCE ENVIRONNEMENTALE LOCALE POUR DES
INFORMATIONS SUR LES MÉTHODES DE RECYCLAGE ET
DE TRAITEMENT.

CAUTION ATTENTION.
DOUBLE POLE/NEUTRAL FUSING Double pôle/fusible sur le neutre
 COPYRIGHT © 2018 BY SHARP CORPORATION
All rights reserved.
Produced in Japan for electronic Distribution
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form or by any means,
electronic; mechanical; photocopying; recording or otherwise
without prior written permission of the publisher.

Trademark acknowledgements
x Microsoft®, Windows®, Windows® 98, Windows® Me, Windows NT® 4.0,
Windows® 2000, Windows® XP, Windows® Vista, Windows® 7, Windows® 8,
Windows® 8.1, Windows® Server 2003, Windows® Server 2008,
Windows® Server 2012 and Internet Explorer®
are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.
and other countries.
x PostScript is a registered trademark of Adobe Systems Incorporated.
x Macintosh, Mac OS, AppleTalk, EtherTalk, Laser Writer, and Safari are registered
trademarks or trademarks of Apple Inc.
x IBM, PC/AT, and Power PC are trademarks of International Business Machines
Corporation.
x Acrobat® Reader Copyright® Adobe Systems Incorporated. All rights reserved.
Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe
Systems Incorporated.
x PCL is a registered trademark of the Hewlett-Packard Company.
x Sharpdesk is a trademark of Sharp Corporation.
x All other trademarks and copyrights are the property of their respective owners.

SHARP CORPORATION
Business Solutions BU

First edition: June 2014

Latest edition: March 2018