INSTALLATION MANUAL

CODE: 00ZBPB550WI1E

DIGITAL
MULTIFUNCTIONAL SYSTEM

BP-B537WR / B540WR
MODEL BP-B547WD / B550WD
CONTENTS

Transit, Installation (using) environment, Note

[1] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

[2] BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) . . . . . . . . . . . . . . . . . 2-1

[3] BP-CS12 (600-SHEET PAPER FEED UNIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

[4] BP-DS14 / DS15 (HIGH STAND/LOW STAND) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

[5] IC card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

[6] BP-FN17 (FINISHER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

[7] MX-PF10 (BARCODE FONT KIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

[8] MX-FWX1 / FWX1L (INTERNET FAX EXPANSION KIT). . . . . . . . . . . . . . . . . . . . 8-1

[9] BP-FR12U / FR12UL (DATA SECURITY KIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

[10] MX-AMX1 / AMX1L (APPLICATION INTEGRATION MODULE) . . . . . . . . . . . . . 10-1

[11] BP-VD10 / VD10L (VIRUS DETECTION KIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

[12] BP-SD10 (HIGH CAPACITY SSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

[13] Remote operation panel function Enable setting . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

[14] Necessary works before moving the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION for after sales service only.
The contents are subject to change without notice.
Transit, Installation (using) environment, Note
1. Installing (use) conditions ............................................ i
2. Transit and delivery ..................................................... iii

[1] CONFIGURATION
1. System diagram........................................................... 1 - 1
2. Product List.................................................................. 1 - 2
3. Option List.................................................................... 1 - 2

[2] BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT)

1. Unpacking.................................................................... 2 - 1
2. Installation.................................................................... 2 - 5

[3] BP-CS12 (600-SHEET PAPER FEED UNIT)

1. Unpacking.................................................................... 3 - 1
2. Installation.................................................................... 3 - 2

[4] BP-DS14 / DS15 (HIGH STAND/LOW STAND)

1. Unpacking.................................................................... 4 - 1
2. Configuration ............................................................... 4 - 3
3. Installation.................................................................... 4 - 4

[5] IC card reader

1. Preparation .................................................................. 5 - 1
2. Installation.................................................................... 5 - 1
3. Setting file for HID card reading................................... 5 - 3

[6] BP-FN17 (FINISHER)

1. Unpacking.................................................................... 6 - 1
2. Installation.................................................................... 6 - 2

[7] MX-PF10 (BARCODE FONT KIT)

1. Unpacking.................................................................... 7 - 1
2. Installation.................................................................... 7 - 1

[8] MX-FWX1 / FWX1L (INTERNET FAX EXPANSION KIT)

1. Unpacking.................................................................... 8 - 1
2. Installation.................................................................... 8 - 1

[9] BP-FR12U / FR12UL (DATA SECURITY KIT)

1. Unpacking.................................................................... 9 - 1
2. Installation.................................................................... 9 - 1

[10] MX-AMX1 / AMX1L (APPLICATION INTEGRATION MODULE)

1. Unpacking.................................................................... 10 - 1
2. Installation.................................................................... 10 - 1

[11] BP-VD10 / VD10L (VIRUS DETECTION KIT)

1. Unpacking.................................................................... 11 - 1
2. Installation.................................................................... 11 - 1

[12] BP-SD10 (HIGH CAPACITY SSD)

1. Unpacking.................................................................... 12 - 1
2. Installation.................................................................... 12 - 1

[13] Remote operation panel function Enable setting

1. General ........................................................................ 13 - 1
2. Remote operation panel function password setting
procedures................................................................... 13 - 1

[14] Necessary works before moving the machine

Transit, Installation (using) environment, NoteService Manual
BP-B550WD

1. Installing (use) conditions Power frequency, waveform

Before installing the machine, check that the following installing (use)
conditions are satisfied.
If the installing (use) conditions are not satisfied, the machine may not
display full performances, resulting in troubles. It may also cause
safety problems. Therefore, be sure to arrange the installing (use) con-
ditions before setting up the machine.
No. Content
1 Transportation space
2 Installing space
3 Power source (Capacity, fluctuation, safety)
4 Floor strength
5 Direct rays of the sun, dust, temperature, humidity, gases, chemicals
A. Transportation space
For installation of a large size machine, be sure to check that the door
size is wide enough before bringing in.
B. Installing space
The following space must be provided around the machine in order to
assure machine performances and proper operations.
If any option is installed, provide the additional space for installing it.
Adequate space must be provide behind the machine for proper venti-
lation heat and dust. If not, the machine cannot exhibit functions
against heat and dust, causing some troubles.
The frequency must be within the range of the specified frequency
2%. If power waveform is deformed, a trouble may occur.
Safety
Be sure to properly ground the machine.
Grounding (earth connection) must be performed before inserting the
power plug into the power outlet.
When disconnecting the earth connection, be sure to disconnect the
power plug from the power outlet in advance.
Power plug
Check the shape of the power plug of the machine, and insert it into a
power outlet of the acceptable shape.
Power plug stated in power capacity.
D. Floor strength and level
This machine is considerably heavy and becomes heavier with an
option installed.
The floor must be strong enough to safely support the weight of the
machine as well as any installed options.
If the unit is not horizontally installed, the toner density control is not
performed normally, degrading the copy quality.
If not, color shift or image distortion may occur.
To assure proper Image quality, make sure the machine is setting
level.

11-13/16"
(30cm)

E. Direct rays of the sun, dust, temperature,

11-13/16" 17-23/32" humidity, gasses, chemicals, vibration
(30cm) (45cm) Temperature and humidity (Environmental conditions)
This machine is designed to perform properly under the specified tem-
C. Power source (Capacity, voltage, frequency, perature and humidity. If the temperature and humidity exceeds the
safety, plug) specified range, the machine may not operate properly and or cause
If the power specifications are not satisfied, the machine cannot exhibit equipment failure.
full performances and may cause safety trouble. Especially when the humidity is too high, paper absorbs humidity to
Strictly observe the following specifications. cause a paper jam or dirty copy.
Do not install the machine near a heater, a cooler, or a humidifier.
Power capacity
Check that the following power capacity is satisfied. If not, additionally
provide a power source.
Current capacity
Japan: 20A or more
EX AC100V: 20A or more
EX AC200V: 10A or more
Condensation may form inside the machine causing multiple troubles.
Use enough care for ventilation.
Check the shape of the power plug of the machine, and insert it into a
power outlet of the acceptable shape. Humidity㸦RH㸧

Power voltage 85%

Measure the voltage during copying to check that the voltage is in the 60%
range of the specified voltage 10%.
If the voltage is outside the specified range, please have a certified
electrician upgrade the outlet.
(An electrical work is required.) 20%
Use of a step-up transformer is also available. In this case, the capac-
ity must be great enough for the max. power consumption of the
machine.

BP-B550WD Transit, Installation (using) environment, Note – i

Operational environment F. Note for handling PWB and electronic parts
Temperature: 10 to 35C When handling the PWB and the electronic parts, be sure to observe
Humidity: 20 to 85% RH the following precautions in order to prevent against damage by static
Atmospheric pressure: 590 to 1013hPa (altitude: 0 to 2000 m) electricity.
• When in transit or storing, put the parts in an anti-static bag or an
Contaminates
anti-static case and do not touch them with bare hands.
If dust enters the machine, it may cause dirty copy and a paper jam,
resulting in a shortened lifetime.

Direct sunlight
If the machine is installed under the rays of the sun, the exterior of the
machine may be discolored and abnormal copies may be produced.
• When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
• Put an earth band to your arm, and connect it to the machine.

Gases and chemicals

Do not install the machine at a place where there are gases and chem-
icals. Especially be careful to avoid installation near a diazo-type
copier, which produces ammonium gas.
Copy quality may be adversely affected and a trouble may be caused.

Vibration • When repairing or replacing an electronic part, perform the proce-

Avoid installation near a machine which produces vibrations. dure on an anti-static mat.
If vibrations are applied to the copier machine, copy images may be
deflected and a trouble may be caused.

BP-B550WD Transit, Installation (using) environment, Note – ii

G. Note for handling the drum unit, the transfer unit,
the developing unit and the fusing unit
When handling the OPC drum unit, the transfer unit, the developing
unit and fusing unit strictly observe the following items.
If these items are neglected, trouble may be generated in the copy and
print image quality.
Drum unit
• To prevent damage to the OPC drum, avoid working on the OPC
drum unit in high intensity light areas.
• Do not expose the OPC drum to lights including interior lights for a
long time.
• When the OPC drum is removed from the machine, cover it with
light blocking material. (When using paper, use about 10 sheets of
paper to cover it.)
• Be careful not to attach fingerprints, oil, grease, or other foreign
material on the OPC drum surface.
Transfer unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the transfer roller.
Developing unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the developing unit.
Fusing unit
• Be careful not to leave fingerprints, oil, grease, or other foreign
material on the fusing roller.
• Do not leave the fusing roller in contact state for a long time.
If these items are neglected, a trouble may be generated in the copy
and print image quality.

2. Transit and delivery

No. Content Method

1 Implements, facility, Use a forklift. (If no forklift is available,
and man power manpower of two persons is required.)
2 Delivery Transit must be made in packed condition.

A. Implements, facility, and manpower

It is recommendable to use a forklift for bringing in the machine for
safety.
If no forklift is available, man-power of two persons is required. The
machine is considerably heavy, and requires safety precautions for
delivery and installation.
Transit of the machine must be made in packed condition to the install-
ing place.
Since the hard disk drive is built in the machine, use care not to exert
vibrations or shocks to the machine when in transit.

B. Delivery
Remove the packing materials prior to installation in the office environ-
ment.

BP-B550WD Transit, Installation (using) environment, Note – iii

[1] CONFIGURATION
BP-B550WD
Service Manual

1. System diagram

BP-B537WR / B540WR BP-B547WD / B550WD

DIGITAL MULTIFUNCTIONAL DIGITAL MULTIFUNCTIONAL
SYSTEM SYSTEM

RSPF (STD) DSPF (STD)

BP-FN17
FINISHER

BP-CS12
600 SHEET PAPER FEED UNIT

BP-CS12
600 SHEET PAPER FEED UNIT

BP-CS12
600 SHEET PAPER FEED UNIT
BP-DS14
HIGH STAND

Or Or

BP-DS15
LOW STAND

Or Or
*When installing two or more optional 600-SHEET PAPER FEED UNITs,
NONE NONE it is necessary to install the LOW STAND.

MX-PF10 MX-FWX1 / FWX1L BP-FR12U / FR12UL MX-AMX1 / AMX1L BP-VD10 / VD10L

BARCODE FONT KIT INTERNET FAX DATA SECURITY KIT APPLICATION VIRUS DETECTION KIT
EXPANSION KIT INTEGRATION MODULE

BP-SD10
HIGH CAPACITY SSD

BP-B550WD CONFIGURATION 1 – 1
2. Product List
<Main Unit>
100V REGION

Printer

cpm (A4)

Engine Resolution

DF

Storage*1

Panel (inch)

/Bluetooth
Wireless LAN

Copy

SCAN

Fax

i-Fax

Compression PDF
Enhanced

OCR

NFC tag

Sharp OSA *2

Office Direct Print

Standard Security
PCL

PS
Model Name

STD
BP-B540WR 40 600 128GB 7 STD STD STD STD STD STD OPT STD STD STD STD STD STD
RSPF
STD
BP-B550WD 50 600 128GB 7 STD STD STD STD STD STD OPT STD STD STD STD STD STD
DSPF

*1: Option for High Capacity SSD (512GB)

*2: Both APPLICATION COMMUNICATION MODULE & EXTERNAL ACCOUNT MODULE are equipped as standard

200V REGION

Printer
cpm(A4)

Engine Resolution

DF

Storage*1

Panel (inch)

/Bluetooth
Wireless LAN

Copy

SCAN

Fax

i-Fax

Compression PDF
Enhanced

OCR

NFC tag

Sharp OSA *2

Office Direct Print

Standard Security
PCL

PS
Model Name

STD
BP-B537WR 37 600 128GB 7 STD STD STD STD STD STD OPT STD STD STD STD STD STD
RSPF
STD
BP-B547WD 47 600 128GB 7 STD STD STD STD STD STD OPT STD STD STD STD STD STD
DSPF

*1: Option for High Capacity SSD (512GB)

*2: Both APPLICATION COMMUNICATION MODULE & EXTERNAL ACCOUNT MODULE are equipped as standard

3. Option List
RSPF model DSPF model
Item Model name Name
BP-B540WR BP-B537WR BP-B550WD BP-B547WD
Paper Feeder BP-CS12 600-SHEET PAPER FEED UNIT OPT OPT OPT OPT
BP-DS14 HIGH STAND OPT OPT OPT OPT
BP-DS15 LOW STAND OPT OPT OPT OPT
Paper Exit Device BP-FN17 FINISHER OPT OPT OPT OPT
Printer MX-PF10 BARCODE FONT KIT OPT OPT OPT OPT
Image Send MX-FWX1 INTERNET FAX EXPANSION KIT OPT OPT OPT OPT
MX-FWX1L*1 OPT — OPT —
Authentication BP-FR12U DATA SECURITY KIT OPT OPT OPT OPT
BP-FR12UL*1 OPT — OPT —
Application/Solution MX-AMX1 APPLICATION INTEGRATION MODULE OPT OPT OPT OPT
MX-AMX1L*1 OPT — OPT —
Other BP-VD10 VIRUS DETECTION KIT OPT OPT OPT OPT
BP-VD10L*1 OPT — OPT —
BP-SD10 HIGH CAPACITY SSD OPT OPT OPT OPT

—: Connection not allowed

OPT: Installable option
*1: America, Canada only

BP-B550WD CONFIGURATION 1 – 2
[2] BP-B537WR / B540WR / B547WD / B550WD
BP-B550WD
Service(MAIN
Manual UNIT)

1. Unpacking 5) Open the Plastic bag

A. Unpacking
1) Cut the PP band

2) Cut the PP Tape

B. Fixing tape and protection material removal
(1) DSPF Model
1) Remove the accessory's packet and the AC cable.

3) Open the PACKING CASE

Remove the TNCA UN

2) Remove the fixing tape and protection material.

TNCA UN

4) Remove the packaging material

Remove the Machine

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 1

 5) Remove the Protection sheet.

6) Open the front cover. Remove the two SILICA GELs.

3) Open the SPF.

(2) RSPF Model

1) Remove the accessory's packet and the AC cable.

4) Remove the packing material.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 2

2) Remove the fixing tape and protection material. 4) Remove the packing material.

5) Remove the Protection sheet.

6) Open the front cover. Remove the two SILICA GELs.

3) Open the SPF.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 3

C. Lock release 2) Remove the TC protection sheet.

(1) Tray rotation plate lock release

1) Gently pull out the tray.

TC protection sheet

NOTE:
1) Make sure no tape is left in the machine.
2) Do not peel off the sheet attached to the transfer front paper
2) Remove the Cassette packing material. guide.

Cassette
packing
material

(2) Drum Protection sheet release Do not peel off the sheet attached
1) Open the right door unit. to the transfer front paper guide.

(3) Fusing unit lock release

1) Remove the packaging material. Push down the Pressure release
lever and apply pressure.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 4

(4) Attach the Pasting LABEL (DSPF model only) 2. Installation
1) Attach the document scan section label to the SPF.(Included in NOTE: When an optional paper feed desk Unit will be installed, first
item No.1) unpack, install and secure the paper feed desk unit.
Next, unpack, install the machine on the desk unit and secure
the machine. perform the installation procedure for the
machine.
sticking reference
(The front side of NOTE: The Developer Is already installed, so the Automatic devel-
the dent of "8 1/2" oper adjustment (Sim 25-2) is not necessary at installation.
line) Only execute Sim 25-2 if the developer is replaced.

2mm A. Toner cartridge installation

(1) Toner cartridge installation
2mm 1) Remove the new toner cartridge from the box. Grasp the cartridge
on both sides and shake it horizontally four or five times.

4 or 5 times
10mm

2mm 2mm
sticking reference
(10mm from R finish of the TOP-COVER-UPPER)

D. Packed items check

(1) DSPF Model

2) Insert the toner cartridge along the guides until it locks in place.
If there is any dirt or dust on the toner cartridge, remove it before
installing the cartridge.

1 2

No. Name Quantity

1 Accessory kit 1
2 Toner cartridge 1

(2) RSPF Model

1 2
B. Tray setup
No. Name Quantity (1) System setting
1 Accessory kit 1
1) Insert the power plug into a power outlet.
2 Toner cartridge 1
2) When the main power indicator lights in blue, press the [Power]
button.
3) Tap the [SETTINGS] key.
4) Tap the [Init. Install Settings] key.
5) Tap the [Password] key at the Administrator Login.
Enter the password with 10-key. "admin"
6) Tap the [Paper Tray Settings] key to configure the settings.
These settings specify the paper type, paper size, and functions
allowed for each paper tray.
When the [Tray Settings] key is touched, a list appears showing
the trays and the current settings.
7) Tap the [Each tray] key in the above screen to change the set-
tings.
The following settings can be configured.

Item Description
Type Select the type of paper that is loaded in the tray.
The paper types that can be selected vary by paper tray.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 5

 Item Description NOTE: When loading A4 size paper in tray 1, or 8-1/2" x 14" paper in
Size Select the paper size from the list. trays 2 to 4, remove divider plate A.
The paper sizes that can be selected vary by tray. Move divider plate A all the way to the paper feed opening
The sizes that can be selected may also be restricted by the (right side), and pull up.
paper type selected above.
If the desired size does not appear in the list, select [Custom
Size] and directly enter the size (only for the bypass tray).
Feeding Select the modes that can be used.
Approved If there is a function that you do not wish to be used with the
Job selected tray, disable the function.
When the "Type" is other than plain paper, recycled paper,
colored paper, or a user type, [Fax] and [Internet Fax] cannot be
selected.

(2) Tray size setup

1) Pull out the paper tray.
Gently pull the tray out until it stops. If the machine does not recognize the paper size even though
If paper remains in the tray, remove it. A4 size is correctly loaded in tray 1, or 8-1/2" x 14" size is cor-
rectly loaded in trays 2 to 4, check if the holder in the cassette
is positioned at A4 (8-1/2" x 14” in trays 2 to 4).

A4

A6

Holder

When setting 8-1/2" x 11" size paper in tray 2 to 4, remove the

2 regulation plates with green color on the front and back side
of the tray before setting the paper.
The plates are contained in the inside storage space of the
back side of the tray.

2) Adjust the guide plates A and B by squeezing their lock levers and
sliding them to match the vertical and horizontal dimensions of the
paper to be loaded.
The paper guide plates A and B can slide, slide each guide plate
while squeezing lock lever.
Regulation plate Storage space

NOTE: If you loaded a different type or size of paper than was loaded
previously, be sure to change the "Paper Tray Settings" in the
system settings. If these settings are not configured correctly,
automatic paper selection will not operate correctly and print-
ing may take place on the wrong size or type of paper, or a
misfeed may occur.

C. Check the destination

A
Use simulation 26-6 to set the machines destination.

SIM No Content
26 6 Used to set the destination.

D. Clear the FAX related software switches

1) Execute SIM 66-2.
B 2) Tap DEST CODE button.
3) Take a note of the corresponding destination code.
4) Tap BACK button to return to the code entry mode.
5) Enter the destination code taken in procedure 3), and tap SET
button.
6) Tap EXECUTE and YES buttons.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 6

E. Line cable connection (1) Copy gray balance and density check
1) Connect the line cable on the line to the modular jack indicated as Note for checking the density
"LINE." To check the density, use the gray test chart (UKOG-0162FCZZ) and
the servicing color test chart (UKOG-0326FCZZ/UKOG-0326FC11).
Set the copy density level to "Manual 3" in the Text/Printed Photo
mode (Manual).
In addition, all the gray balance adjustments in the user adjustment
mode must be set to the default (center).

TEL LINE
Method 1
Make a copy of the gray test chart (UKOG-0162FCZZ), and check that
they are proper.
Check with the gray test chart (UKOG-0162FCZZ)
In the copy density check with the gray test chart, check to insure the
NOTE: The fax line cable must be provided for installation. The tele- following conditions.
phone cable does not come with the machine.
NOTE: Not used the ferrite core. (Black-and-white copy)
Patch 2 is
The external telephone connects to the modular jack indicated as slightly copied.
SHARP gray chart

"TEL". SHARP GRAY CHART

1 2 3 4 5 6 7 8 9 10 W

F. Specification setup
Change the set values to customize the following settings.

SIM No Content
Patch 3 is copied.
26 3 Used to set the auditor specification mode.
Patch 1 is not copied.
18 Used to set YES/NO of the toner save mode (Only in UK
versions)
* For other destination versions, this setup is made by the
user program. Method 2
29 Used to set remote firmware update mode. Make a copy of the servicing color test chart (UKOG-0326FCZZ/
52 Used to set YES/NO of counting when non-print paper is UKOG-0326FC11) and check that they are proper.
passed through each counter.
Check with the servicing color test chart (UKOG-0326FCZZ/
G. Image quality check UKOG-0326FC11)
In the copy gray balance check with the servicing color test chart,
Execute the following items.
check to insure the following conditions
No. Item SIM
1 Copy gray balance and density check -
2 Printer gray balance/density check 64-5 Serviceman chart (Color patch section)

When there are defects in a image carry out the following contents and
confirm image.
NOTE: Due to the storage conditions of the machine itself (storage
period, storage environment), image quality problems may
very rarely occur. Phenomenon such as the following image
occurs.
In this case, replace the process unit with a new one and
check the image quality.

Patch 7 is slightly
copied or not copied.

Direction of
paper transport
About 32mm pitch halftone image

No Item SIM
1 Print image position adjustment 50-10
2 Copy/printer gray balance and density adjustment 46-74

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 7

Monochrome copy check items (Check to confirm the following:)
1) There are 12 void areas. 4) There are no white and black streaks.
2) The resolution of 4.0 (5 points) can be seen. 5) The background solid is not so light.
3) The density difference between the F and the R sides is not so 6) The black low-density gradation is copied slightly.
great.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 8

(2) Printer gray balance/density check
Method 1
Execute SIM 64-5 to print the print test pattern.

Set each set value to the default and press [EXECUTE] key. The print
test pattern is printed.
The print density must be changed gradually from the lighter level to
the darker level. The density changing direction must not be reversed.

BP-B550WD BP-B537WR / B540WR / B547WD / B550WD (MAIN UNIT) 2 – 9

[3] BP-CS12 (600-SHEET PAPER FEED UNIT)
BP-B550WD
Service Manual

1. Unpacking 2) Gently pull the handle of paper tray to pull tray out until the tray is
just blocked by stopper. Lift up the handle to rotate a certain angle
A. Removal of the 600 sheet paper feed unit (8~15 degree) to pull out the tray from Opt.Cassette completely.
1) Open the box and take the 600 sheet paper feed unit from the
box.

2 1
3) Remove the sponge.

2) Take off the protective foams and the PET bag.

3
C. Packed items check

B. Removal of the fixing tape and protection

material
1) Remove the 600 sheet paper feed unit from the polyethylene bag,
1 2 3 4
and remove the fixing tape and the protection material.

5 6 7

No. Name Quantity

1 Joints 2
2 Fixing screws (M4 x 8) 1
3 Fixing screws (M3 x 6) 1
4 Side indication label 1
5 Harness 1
6 Clamp 1
7 Core 1

BP-B550WD BP-CS12 (600-SHEET PAPER FEED UNIT) 3 – 1

2. Installation 3) Fix upper cassette with lower cassette by joints (Item No. 1).
Note: Joints are assembled on Opt.CasseƩe.
Item No. 1(Joints)
First remove it, rotate it and install it.

Check the firmware version.

If the firmware version is old, update the firmware.
<Precautions for installation> Item No. 2
(Fixing screws (M4 - 8))
Before execution of installation, check to confirm that the data lamp
under it are not lighted or blinking.

A. Turn off the power of the main unit Item No. 1(Joints)

1) Check to confirm that the operation panel is turned OFF.

2) Disconnect the power plug from the power outlet.
Item No. 3
B. Install the BP-CS12 to the BP-CS12 (Fixing screws (M3 - 6))

1) Pull out the tray.

4) Release the screw and take off the Cabinet –Rear from Cassette.

2) Gently place the upper Opt.Cassette onto the lower one, aligning
and inserting the 3 locating bosses of lower cassette into the
locating holes on the bottom of the upper unit.

5) Release the screw(2-3 turns), then rotate joint to hook the upper
cassette.
Fasten the screw to fix the joint.
Note: When rotating the joint rotate while pressing the
　　 bottom part of it.
Refer Figure A.

Figure A

Locating boss

cosmetic lines should be aligned

BP-B550WD BP-CS12 (600-SHEET PAPER FEED UNIT) 3 – 2

6) Connect the connectors. C. Install the BP-CS12 and main body.
1) Gently place main unit onto the optional Cassette, aligning and
Pass the harness through the hole. inserting the 3 locating bosses of optional cassette into the locat-
ing holes on the bottom of the main unit.

Attach the core to the harness.(Item No.7)

Pass the harness through the saddle.

Locating boss

7) Re-install Cabinet Rear and fix them by screw.

2) Pull out the tray.

8) Lift up the handle to rotate a certain angle (8~15 degree) to insert

the tray
Front panel of trays should be almost on the same plane.

3) Fix upper cassette with lower cassette by joints (Item No.1).

Item No.2 (M4-8)

Item No.3 (M3-6)

BP-B550WD BP-CS12 (600-SHEET PAPER FEED UNIT) 3 – 3

4) Release the screw and take off the Cabinet –Rear from Cassette. 6) Release the screw(2-3 turns), then rotate joint to hook the Main
unit.　Fasten the screw to fix the joint.
NOTE: When rotating the joint rotate while pressing the bottom
part of it.
Refer Figure A.

Figure A

7) Re-install Cabinet Rear and fix them by screw.

8) Set up the size of the paper tray, and attach the side indication
label.

5) Connect the connectors.

Fix the clamp and pass the harness.(Item No.6)
PCU PWB
Connect to the connector
on the "DSK" side.
9) Insert each tray back to its position.
D. Turn on the power of the main unit
Attach the core to 1) Insert the power plug into a power outlet.
the harness.(Item No.7) 2) When the main power indicator lights in blue, press the [Power]
button.
Pass the harness
through the hole. E. Print image position adjustment
Pass the harness 1) After installing the desk, make adjustments referring to Page **.
through the saddle. 2) Print image position adjustment.

BP-B550WD BP-CS12 (600-SHEET PAPER FEED UNIT) 3 – 4

[4] BP-DS14 / DS15 (HIGH STAND/LOW STAND)
BP-B550WD
Service Manual

1. Unpacking
A. Removal of the High Stand or Low Stand
Unpack the package, and check to confirm that all the parts are provided.

<BP-DS14> <BP-DS15>

Packed parts

<BP-DS14> <BP-DS15>

1 2 1 2

Bag A Bag A

3 4 5 6 3 4 5 6

Bag B Bag B

7 8 9 7 8 10

10 14 15 14

Bag C Bag C

11 12 11

13 3 16 13 3

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 1

High Stand
Quantity to use
Packing quantity
No. Name Main body Option DESK
Bag A Bag B Bag C Other Type A Type B
1 HIGH STAND 1 1 1
LOW STAND Not use Not use
2 Tip-resistant L Plate 2 2 2
3 Fix Plate A R1 1 1 1 2
4 Fix Plate A R2 2 Not use 2
5 Fix Plate A FL 1 Not use 1
6 Fix Plate A FR 1 Not use 1
7 Fix Plate B R1 2 2 Not use
8 Fix Plate B R2 2 2 Not use
9 Fix Plate B FL 1 1 Not use
10 Fix Plate B FR 1 1 Not use
11 S-Tite Screw 4-8 4 4 3
12 Machine Screw 4-6 (Black) 3 3 3
13 Machine Screw 4-14 4 4 4
14 Fix Plate C R 2 Not use Not use
15 Fix Plate D FL 1 Not use Not use
16 S-Tite Screw 4-6 1 Not use Not use

Low Stand
Quantity to use
Packing quantity
No. Name Main body Option DESK
Bag A Bag B Bag C Other Type C Type D
1 HIGH STAND Not use Not use
LOW STAND 1 1 1
2 Tip-resistant L Plate 2 2 2
3 Fix Plate A R1 1 1 Not use 2
4 Fix Plate A R2 2 Not use 2
5 Fix Plate A FL 1 Not use 1
6 Fix Plate A FR 1 Not use 1
7 Fix Plate B R1 2 2 Not use
8 Fix Plate B R2 2 2 Not use
9 Fix Plate B FL 0 Not use Not use
10 Fix Plate B FR 1 1 Not use
11 S-Tite Screw 4-8 6 6 6
12 Machine Screw 4-6 (Black) 0 Not use Not use
13 Machine Screw 4-14 4 4 4
14 Fix Plate C R 2 Not use Not use
15 Fix Plate D FL 0 Not use Not use
16 S-Tite Screw 4-6 0 Not use Not use

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 2

2. Configuration

Type A Type B Type C Type D

Bag A Bag A Bag A Bag A

Not use 3 4 Not use 3 4

5 6 5 6

Bag B Bag B Bag B Bag B

7 8 Not use 7 8 Not use

9 10 10

Bag C Bag C Bag C Bag C

11 12 11 12 11 11

13 3 13 3 13 13 3

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 3

3. Installation B. Type A & Type C Installation Manual of High/
CAUTION: When installing two or more 1-stage paper feed units, it is
Low stand for Main body.
necessary to install a special stand (Low stand). 1) High stand
Attach Fix Plate B R1(Item No.7) by Machine Screw 4-6 (Black)
A. Tip-resistant L Plate subassembly. (Item No.12). and Fix Plate B FR (Item No.10) by S-Tite Screw 4-
1) Upside down the stand. 8 (Item No.11).
Place the Tip-resistant L Plate temporarily. Low stand
Attach Fix Plate B R1(Item No.7) by S-Tite Screw 4-8 (Item
No.11). and Fix Plate B FR (Item No.10) by S-Tite Screw 4-8 (Item
No.11).

High stand Machine Screw 4-6 (Black) (Item No.12)

Low stand S-Tite Screw 4-8 (Item No.11)

Fix Plate B R1(Item No.7)

Fix Plate B R1(Item No.7)

ƩĂĐŚŵĞŶƚƚŚĞƉůĂƚĞƐƉƌŝŶŐ͘

High stand /Low stand

2) Screw 4-14 (Item No.13) 4pcs S-Tite Screw 4-8

(Item No.11) Fix Plate B FR(Item No.10)
Raise Tip-resistant L Plate.
2) After place Main body and remove paper feed tray.

Item No.13
(Machine Screw 4-14)

Positioning pin

The screw to fix the joint for this Guide.

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 4

 5) Attach Fix Plate A R1 (Item No.3) and Fix Plate B FL (Item No.9).
Fix Plate B FL (Item No.9) High stand only.

Fix Plate B FL
(Item No.9)

3) Attach Fix Plate B R2 (Item No.8) by the S-Tite Screw 4-8 (Item
No.11).
Fix Plate A R1
(Item No.3)

Machine Screw 4-6 (Black)

(Item No.12)
S-Tite Screw 4-8 S-Tite Screw 4-8 (Black)
(Item No.11) (Item No.11)

6) Place Tip-resistant L Plate (Item No.2) by the Machine Screw 4-8

(Black) (Item No.13).

Machine Screw 4-8

(Black) (Item No.13)

Place Tip-resistant L Plate

(Item No.2)

7) After place Main body, Lower 2pcs of Adjuster.

4) Open the door.

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 5

C. Type B & Type D Installation Manual of High/Low 3) Gently place the upper Opt.Cassette onto the low stand, aligning
stand for Paper feed tray unit. and inserting the 3 locating bosses of the low stand into the locat-
ing holes on the bottom of the upper unit.
1) High stand
Attach Fix Plate A R1 (Item No.3) by Machine Screw 4-6 (Black)
(Item No.12).
Low stand
Attach Fix Plate A R1 (Item No.3) by S-Tite Screw 4-8 (Item
No.11).

High stand Machine Screw 4-6 (Black) (Item No.12)

Low stand S-Tite Screw 4-8 (Item No.11)

Fix Plate A R1
(Item No.3)

Locating boss
Fix Plate A R1
(Item No.3)

4) Place Paper Feed Cassette, and attach Fix Plate A R2 (Item

No.4) by S-Tite Screw 4-8 (Item No.11). Fix the Cabinet –Rear to
Cassette.

2) Release the screw and take off the Cabinet –Rear from Cassette.

S-Tite Screw 4-8 (Black)

(Item No.11)

Ĭ
Fix Plate A R2 (Item No.4)

ĭ Į

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 6

5) After remove cassette, attach Fix Plate FR (Item No.6) and Fix 8) After place Main body, Lower 2pcs of Adjuster.
Plate A FL (Item No.5).

Fix Plate A FL (Item No.5)

Fix Plate FR (Item No.6)

6) Fix the each screws.

High stand Machine Screw 4-6 (Black) (Item No.12)

Low stand S-Tite Screw 4-8 (Item No.11)

S-Tite Screw 4-8 (Item No.11)

7) Place Tip-resistant L Plate (Item No.2) by the Machine Screw 4-8

(Black) (Item No.13).

Machine Screw 4-8

(Black) (Item No.13)

Place Tip-resistant L Plate

(Item No.2)

BP-B550WD BP-DS14 / DS15 (HIGH STAND/LOW STAND) 4 – 7

[5] IC card reader
BP-B550WD
Service Manual

1. Preparation <When FIN is attached>

A. Supported IC card readers

1 2 3 4

No. Type of card readers Manufacturer Model Name

1 Non-contact IC card RFIDeas RDR-6081AKU
2 reader Equitrac Y591-EHID-201 v01
3 Elatec TWN3
4 RFIDeas RDR-7582AKU

B. Necessary parts
Prepare the following service parts in advance. B. Guide the USB cable along the clamps
<When FIN is not attached>

No. Parts code Parts name Q'ty

1 LHLDWA175WJUZ Clump 3

2. Installation

Before installation, be sure to turn both the operation switch off and
disconnect the power plug from the power outlet. Make double sure
that the data lamp on the operation panel does not light up or blink
when performing installation.

A. Attach the IC card reader with fixing tape

<When FIN is not attached>

<When FIN is attached>

BP-B550WD IC card reader 5 – 1

C. Connect the USB cable to the main unit H. Making and importing of the setting file for HID
card reading

The following procedures are executed only when a request is made

by a user for customizing the data format of IC card reading.
1) Make the setting file for HID card reading.
For the making procedures, refer to the Manual of Setting File for
HID Card Reading.
2) Copy the setting file to a USB memory.
3) Import the setting file for HID card reading to the machine.
a) Enter the system settings menu as shown below:
Home → Settings → Authentication Settings → Administrator
Login → Card Reader Settings → Condition Settings
b) Connect the USB memory to the USB connector in the opera-
tion section.
c) Select the file made in procedure 1) above.
d) Tap [Execute] button.
(The setting file for HID card reading is loaded.)
4) Perform the operation check.
D. IC card recognition check
a) While holding the IC card over the IC card reader, tap [Exe-
E. Turn ON the power of the main unit cute] button of "Card Scan Test".
1) Connect the power plug of the machine to the power outlet, and b) The IC card data are loaded. The test result is displayed as
turn ON the operation panel power switch. shown below:
Display when loading is successfully completed:
F. System setting modification
IC card reader device registration
1) Device registration Read Success.
a) Enter the card reader setting menu as shown below. Card ID : XXXXX
System Settings → Authentication Settings → Card Reader Facility Code : XXXXX
Device Registration
b) Tap [Read] button.
c) Disconnect the connector which links the machine and the IC Display when loading is failed:
card reader, and then insert it back.
Detail of error
d) Tap [OK] button. Error display Error content and remedy
e) Check to confirm that values are displayed on "Product ID" Card is not Content The card is not detected.
and "Vender ID". found Remedy Check to confirm that the card is securely
f) Tap [SUBMIT] button, and check to confirm that the success inserted into the IC card reader.
dialog message is displayed. Read Error Content A read error occurs.
Remedy Check to confirm that the card and the card
2) Setting
reader operate normally with a personal
a) Tap the card reader setting menu as shown below. computer, etc.
System Settings → Authentication Settings → Default Set-
tings When an error occurs, troubleshoot the cause and remove the trouble.
b) Enable "User Authentication". Then perform the above procedures again.
c) Check-mark "Use IC Card for Authentication". Possible causes for an error may be error of the IC card or improper
contents of the setting file for HID card reading.
d) Tap [Submit] button.

G. IC card recognition check

There are two check methods of IC card recognition. Use either one to
check that the IC card reader is recognized.
Check method 1
1) Enter the card reader setting menu as shown below.
Home → Settings → System Settings → USB-Device Check
2) Check to confirm that "Card Reader/Writer" is displayed.
Check method 2
Check to confirm that the icon of the card reader is displayed on the
system area of the home screen.
(If there is no check-mark on "Use IC Card for Authentication," the icon
is not displayed.)

BP-B550WD IC card reader 5 – 2

3. Setting file for HID card reading (2) Setting of the HID setting file
A. Overview Section name Description
This manual describes the following setting procedures for reading Decoding\Facility Decode setting of the facility code.
data from an IC card by using the HID card reading function: Code (* If the facility code is not used, there is no need to
describe this item.)
• Setting of the reading area of card data
Decoding\CardId Decode setting of the card ID.
• Setting for assignment of read data to the card ID and the facility (* If the card ID is not decoded and all the read data are
code used for the card ID, there is no need to describe this
* If the above setting procedures are not completed, the default set- item.)
ting is valid, reading all the data in the card and assigning to the card
ID. [Decoding\FacilityCode]
The brief steps of the setting are: Key name Description
• Make the setting file according to the format specified in this man- Location Location specifying method
ByPosition: Specifying by position
ual.
ByDelimiter: Specifying by delimiter
• Import the setting file through web page or by using the system set- * If the facility code has no setting of this item, it is NULL.
ting of the machine, "HID user area setting" * If the card ID has no setting of this item, all the data
Incase of System setting mode: read from the card is made the card ID.
Position Start position (1 - 128) is specified with a decimal number.
Authentication Settings > Card Reader Settings > Condition Settings
(* Specified only when the location key value is
>Importing from the setup file "ByPosition".)
B. Format of the setting file * The head is specified with 1 and later.
Length The length of reading from the position specified with the
The format of the setting file should be as shown below: key is specified with a decimal number (1 - 128).
Section name (* Specified only when the location key value is
Key name = Key value "ByPosition".)
* The total of this set value and the value specified with
* Use the template setting file, change the key value, make an arbi- Position key must be 128+1 or less.
trary file name with an arbitrary extension (such as .ini), and save Start.Delimiter Delimiter (Front)
the file. (* Specified only when the location key value is
• A line started with "#" or ";" is treated as a comment. "ByDelimiter".)
* Only ASCII code printable characters can be used for
• A blank line may be inserted.
specification.
• Use one-byte alphanumeric characters only (except for comment End.Delimiter Delimiter (Back)
lines). (* Specified only when the location key value is
• A one-byte space may be inserted in front of and at the back of "=" "ByDelimiter".)
which connects the key name and the key value. * Only ASCII code printable characters can be used for
specification.
• Characters for the key value are case-insensitive. ("ABCD" is con-
sidered as the same as "abcd".) For [Decoding\CardId] section, the same as above.
The section name (which is not changed in principle) and the key
name must be distinguished each other. When Data = #!abcde$12345%vxxyz ;
• The size of the setting file must be 4KByte or less. Example 1: Specification by position
• For the keys which are not set, the column of the value must be Position = 3
blank or the whole line may be deleted (commented out).
Length = 5
C. Descriptions on the setting file Decoded Data = abcde
(1) Setting of the general information
Example 2: Specification by delimiter
Section name Description Start.Delimiter = $
General Setting of the general information
End.Delimiter = %
Decoded Data = 12345
[General]
Key name Description
Version Setting file version (* Fixed to 1.0)
Section name Description
Card Set as shown below depending on the kind of the card to be
Padding\CardId Card ID padding setting
set. *1
Key value Description
Felica FeliCa Card [Padding CardId]
Hid HID Card Key name Description
Pre Front padding (Max. 3 characters)
* Only ASCII code printable characters can be used for
*1: This manual describes only the setting of the HID card. specification.
Post Back padding (Max. 3 characters)
* Only ASCII code printable characters can be used for
specification.

When Decoded Data = 12345 ;

Example
Pre = #%
Post = abc
→ Padded Data = #%12345abc

BP-B550WD IC card reader 5 – 3

D. Card reading test
After importing the user area setting to the machine, a test can be exe-
cuted to confirm that the card is properly read. (* System Settings >
Authentication Settings > Card Reader Settings >Condition Settings >
Card Scan Test (* Only the system settings of the machine))
Execute "Authentication Settings > Card Reader Settings >Condition
Settings > Card Scan Test"

The result displays after completion of a test are described below.

(When reading is successfully completed, the content of data read
from the card is displayed. When reading is failed, an error display is
made.)
(1) Error displays in case of a reading failure

Detail of error
Error display Error content and remedy
Card is not Content Card is not found.
found Remedy Check to confirm that the card is securely set in
the card reader.
Read Error Content A read error occurs.
Remedy Check to confirm that the card and card
reader operate normally with a personal
computer, etc.

(2) Display when card reading is successfully completed

Read Success.
Card ID: XXXXXX
Facility Code: XXXXXX
* When card reading is successfully completed, the result is indicated
as shown above with the user information. Check to confirm that the
displayed items are proper. If not, check the improper item.

HID setting file template

The extension of “ini” should be added.

hid_template E
;; HID setting file
# General information setting
[General]
Version=1.0
Card=HID

# Decode setting of the facility code

[Decoding\FacilityCode]
Location=ByPosition
Position=1
Length=8

# Decode setting of the card ID

[Decoding\CardId]
Location=ByDelimiter
Start.Delimiter=!
End.Delimiter=?

# Card ID padding setting

[Padding\CardId]
Pre=@@@
Post=\\\

BP-B550WD IC card reader 5 – 4

[6] BP-FN17 (FINISHER)
BP-B550WD
Service Manual

1. Unpacking Check to confirm that all the packed parts are provided.

2 3 4

NOTE: When removing the finisher, put your hand beneath the unit
and lift it up as shown below.

5 6

7 8 9 10 11

No. Name Q’ty Remarks

1 Finisher 1
2 FIN Extension Tray 1
3 FIN Front Cover 1
4 FIN Front Cabinet Lower Cover 1
5 Disjunction rail 1
6 Paste PET 1
7 Resin grip 1
8 S-Tite Screw 4-8 2
9 S-Tite Screw 3-6 1
10 P-Tite Screw 4-10 1
11 S-Tite Screw 3-14 1

BP-B550WD BP-FN17 (FINISHER) 6 – 1

2. Installation 4) Remove the screws, and after sliding it forward, slide it down to
remove the left cabinet.
NOTE: Check the firmware version.
If the firmware version is old, update the firmware.
Turn OFF the power switch on the operation panel and
remove the power plug from the main unit to turn off the
power.
1) Remove the cassette and Open the front cover.

5) Remove Internal Paper Exit Tray.

Remove the levers on the main unit paper exit and remove 3 pcs
of screws.

Remove the levers

on the main unit
paper exit.
2) Remove the band the right side.

3) Twist the right end, remove the fulcrum boss.Next remove the
front cover. 6) Paste PET (Item No.6) to the rear frame of the main unit.
Paste PET by aligning with the punch mark on the frame as the
reference for pasting.

Paste PET
Paste by aligning with the punch mark as
the reference for pasting.

BP-B550WD BP-FN17 (FINISHER) 6 – 2

7) Attach FIN Front Cabinet Lower Cover (Item No. 4). 9) Attach Left Cabinet of the main unit.
Slide it from left to right to be caught by the pawl and fasten 1pc of Slide it from front to rear to catch the pawls and fasten 4pcs of
screw. (Item No.10) screws.

8) Attach the Disjunction rail (Item No. 5). 10) Attach FIN Front Cover (Item No. 3).
Slide if from left to right and make the right side of it to be caught, Slide it from left to right and insert into the fulcrum boss, then fix it
then fasten 2pcs of screws. (Item No.8) with the regin grip. (Item No.7)

Insert it so that it does not get caught

on the harness of the main unit.

11) Insert the main body of the Finisher from the left side along the
rail.(Item No.1)

BP-B550WD BP-FN17 (FINISHER) 6 – 3

12) Insert FIN Extension Tray (ItemNo.2) from above to attach. 15) Remove Rear Cover of the main unit.
Remove 2 pcs of screws to detach the cover.

16) Cut the removed cover by a diagonal pliers.

Cut by diagonal pliers.

13) Twist the right end, Insert the fulcrum boss.Next fix the front cover.

17) Attach FIN Harness Fixing Plate.

14) Fix the band the right side. Connect to the connector
on the "FIN" side.

Fasten a screw
(S-Tite3-6)
(Item No.9)

Insert the conneters (2 positions)

of FIN harness.

BP-B550WD BP-FN17 (FINISHER) 6 – 4

18) Attach Rear Cover of the main unit.

19) Remove 1 pc of screw for Rear Cabinet of the main unit and fix
with the step screw attached to the FIN harness.

Remove the fixing screw for Rear Cabinet of the main unit,
and fasten the screw. (Item No.11)

Clamp downward

BP-B550WD BP-FN17 (FINISHER) 6 – 5

[7] MX-PF10 (BARCODE FONT KIT)
BP-B550WD
Service Manual

1. Unpacking
A. Packed items check

1 2

No. Name Quantity

1 Product key sheet 1
2 CD-ROM 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) Enter the product key input mode.
c) Enter the product key.
d) Tap the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel and remove the power plug from
the main unit to turn off the power.
3) Insert the power plug from the main unit and turn on the power
switch on the operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to confirm
that the set functions are enable.

Font No. Font name

1 Code128TT-Regular
2 Code128-NarrowTT-Regular
3 Code128-WideTT-Regular
4 Code39HalfInch-Regular
5 Code39OneInch-Regular
6 Code39QuarterInch-Regular
7 Code39SmallHigh-Regular
8 Code39Slim-Regular
9 Code39SmallLow-Regular
10 Code39SmallMedium-Regular
11 Code39Wide-Regular
12 Codabar-Regular
13 Interleaved2of5-Regular
14 Interleaved2of5-Thin-Regular
15 OCR-A
16 OCR-B
17 OCR-B-C39-Regular
18 UPC-Half
19 UPC-Half-Bars
20 UPC-HalfMusic
21 UPC-HalfNarrow
22 UPC-HalfThin
23 UPC-Tall-Regular
24 UPC-TallBarsThin-regular
25 UPC-TallMusicThin-Regular
26 UPC-TallNarrow-Regular
27 UPC-TallThin-regular
28 ZipCodeBarcode-Regular

BP-B550WD MX-PF10 (BARCODE FONT KIT) 7 – 1

[8] MX-FWX1 / FWX1L (INTERNET FAX EXPANSION
BP-B550WD
KIT)
Service Manual

1. Unpacking
A. Packed items check

1 2

No. Name Quantity

1 Product key sheet 1
2 CD-ROM 1

2. Installation

In order to specify the address of the Internet Fax with the PC-FAX
driver, the PC-FAX driver must be updated by the Internet Fax expan-
sion kit.

A. Enable setting of functions

1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) Enter the product key input mode.
c) Enter the product key.
d) Tap the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel and remove the power plug from
the main unit to turn off the power.
3) Insert the power plug from the main unit and turn on the power
switch on the operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to confirm
that the set functions are enable.

BP-B550WD MX-FWX1 / FWX1L (INTERNET FAX EXPANSION KIT) 8 – 1

[9] BP-FR12U / FR12UL (DATA SECURITYService
BP-B550WD
KIT) Manual
1. Unpacking
A. Sub Section Title

1 2

No. Name Quantity

1 Product key sheet 1
2 CD-ROM 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) Enter the product key input mode.
c) Enter the product key.
d) Tap the registration key.
2) Rebooting will start automatically and will be updated.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to confirm
that the set functions are enable.

BP-B550WD BP-FR12U / FR12UL (DATA SECURITY KIT) 9 – 1

[10] MX-AMX1 / AMX1L (APPLICATION INTEGRATION
BP-B550WD
Service ManualMODULE)

1. Unpacking
A. Packed items check

1 2 3

No. Name Quantity

1 CD-ROM 2
2 MX-AMX1 GETTING STARTED GUIDE 1
3 Sharpdesk license kit Operation Manual 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) The machine enters the product key input mode.
c) Enter the product key.
d) Press the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel and remove the power plug from
the main unit to turn off the power.
3) Insert the power plug from the main unit and turn on the power
switch on the operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to confirm
that the set functions are enable.

BP-B550WD MX-AMX1 / AMX1L (APPLICATION INTEGRATION MODULE) 10 – 1

[11] BP-VD10 / VD10L (VIRUS DETECTIONService
BP-B550WD
KIT) Manual
1. Unpacking
A. Packed items check

1 2

No. Name Quantity

1 Product key sheet 1
2 CD-ROM 1

2. Installation
A. Enable setting of functions
1) Enter the product key to enable the functions.
a) Enter the system setting mode.
b) Enter the product key input mode.
c) Enter the product key.
d) Tap the registration key.
2) After completion of the product key input, turn OFF the power
switch on the operation panel and remove the power plug from
the main unit to turn off the power.
3) Insert the power plug from the main unit and turn on the power
switch on the operation panel.

B. Confirmation of function enable

Execute SIM22-10 (Machine configuration display) to check to confirm
that the set functions are enable.

BP-B550WD BP-VD10 / VD10L (VIRUS DETECTION KIT) 11 – 1

[12] BP-SD10 (HIGH CAPACITY SSD)
BP-B550WD
Service Manual

1. Unpacking 2) Remove the screws and the shield plate.

A. Packed items check

No. Name Quantity

1 SSD 1

2. Installation
A. Data backup

3) Remove screw and SSD.

When installing SSD to a machine which has been used by user,
backup procedure of the data must be performed.
Data restore must be performed after installing SSD.
When installing SSD to a machine which has not been used, this step
is not required.
1) SIM56-2 to backup data into USB memory.
Insert USB memory to machine.
Select [EEPROM&ICU DRIVE EXPORT] and tap [EXECUTE] key
and [YES] key.
2) Select [STORAGE EXPORT] and tap [EXECUTE] key and [YES]
key.
3) SIM66-62 to backup image data.
4) Enter SIM62-1 and select [ALL AREA] to erase data on SSD. 4) Install SSD and secure it with screw.

B. SSD installation

Before installation, be sure to turn both the operation switch off and
disconnect the power plug from the power outlet. Make double sure
that the data lamp on the operation panel does not light up or blink
when performing installation.

Wear an earth band.

1) Remove the screws and the cover.

M3x8S

C. Data restore
1) SIM56-2 to restore data from USB memory.
Insert USB memory to machine.
Select [EEPROM&ICU DRIVE IMPORT] and tap [EXECUTE] key
and [YES] key.
2) Select [STORAGE IMPORT] and tap [EXECUTE] key and [YES]
key.

Remove this screw when the

rear handle cabinet is attached.

BP-B550WD BP-SD10 (HIGH CAPACITY SSD) 12 – 1

D. Operation check
1) Reinstall shield plate.

2) Reinstall cover.

M3x8S

Attach this screw when the rear

handle cabinet is attached.

3) Enter SIM22-10 and check storage capacity.

BP-B550WD BP-SD10 (HIGH CAPACITY SSD) 12 – 2

[13] Remote operation panel function Enable
BP-B550WD
setting
Service Manual

1. General
To use the remote operation panel function, the password for the
remote operation panel function must be entered on the password
input menu displayed on the VNC boot screen. Note that, therefore,
the password must be set in advance to use the remote operation
panel function.
Let the user make the password, and use SIM26-78 to set it.

After installation of an option, upgrade all the firmware's to the latest

versions.

2. Remote operation panel function

password setting procedures
1) Enter the SIM26-78 mode.

2) Enter the password with 10-key. (Within 5 - 8 digits)

The entered password is displayed on the column of "NEW." To
modify the entered password, use clear key to delete the pass-
word digit by digit.
3) Tap [SET] key, and the password is set.

BP-B550WD Remote operation panel function Enable setting 13 – 1

[14] Necessary works before moving the machine
BP-B550WD
Service Manual
1) Remove the following consumable parts from the machine.
• Paper
• Toner cartridges
• Development cartridge
2) Lock the following sections.
• Paper cassette lift plate

Since the hard disk drive is built in the machine, use care not to exert
vibrations or shocks to the machine when in transit.

BP-B550WD Necessary works before moving the machine 14 – 1

LEAD-FREE SOLDER
The PWB’s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder.

Example:
Lead-Free

5mm indicates tin-silver-copper or tin-copper-nickel lead-free solder

(1) NOTE FOR THE USE OF LEAD-FREE SOLDER THREAD

When repairing a lead-free solder PWB, use lead-free solder thread.
Never use conventional lead solder thread, which may cause a breakdown or an accident.
Since the melting-point of lead-free solder thread is about 40°C higher than that of conventional lead solder thread, the use of the
exclusive-use soldering iron is recommended.

(2) NOTE FOR SOLDERING WORK

Since the melting-point of lead-free solder is about 220°C, which is about 40°C higher than that of conventional lead solder, and its soldering
capacity is inferior to conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land
separation or may exceed the heat-resistive temperature of components. Use enough care to separate the soldering iron from the PWB when
completion of soldering is confirmed.
Since lead-free solder includes a greater quantity of tin, the iron tip may corrode easily. Turn ON/OFF the soldering iron power frequently.
If different-kind solder remains on the soldering iron tip, it is melted together with lead-free solder. To avoid this, clean the soldering iron
tip after completion of soldering work.
If the soldering iron tip is discoloredCOPYRIGHT ©
black during soldering XXXX BYand
work, clean SHARP CORPORATION
file the tip with steel wool or a fine filer.

ALL RIGHTS RESERVED.

No part of this publication may be reproduced,

stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without
prior written permission of the publisher.
 CAUTION FOR BATTERY REPLACEMENT
(Danish) ADVARSEL !
Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri
af samme fabrikat og type.
Levér det brugte batteri tilbage til leverandoren.
(English) Caution !
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose of used batteries according to manufacturer’s instructions.
(Finnish) VAROITUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan
tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden
mukaisesti.
(French) ATTENTION
Il y a danger d’explosion s’ il y a remplacement incorrect
de la batterie. Remplacer uniquement avec une batterie du
même type ou d’un type équivalent recommandé par
le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
(Swedish) VARNING
Explosionsfara vid felaktigt batteribyte.
Använd samma batterityp eller en ekvivalent
typ som rekommenderas av apparattillverkaren.
Kassera använt batteri enligt fabrikantens
instruktion.
(German) Achtung
Explosionsgefahr bei Verwendung inkorrekter Batterien.
Als Ersatzbatterien dürfen nur Batterien vom gleichen Typ oder
vom Hersteller empfohlene Batterien verwendet werden.
Entsorgung der gebrauchten Batterien nur nach den vom
Hersteller angegebenen Anweisungen.

CAUTION FOR BATTERY DISPOSAL

(For USA, CANADA)
“BATTERY DISPOSAL”
THIS PRODUCT CONTAINS A LITHIUM PRIMARY
(MANGANESS DIOXIDE) MEMORY BACK-UP BATTERY
THAT MUST BE DISPOSED OF PROPERLY. REMOVE THE
BATTERY FROM THE PRODUCT AND CONTACT YOUR
LOCAL ENVIRONMENTAL AGENCIES FOR INFORMATION
ON RECYCLING AND DISPOSAL OPTIONS.

“TRAITEMENT DES PILES USAGÉES”

CE PRODUIT CONTIENT UNE PILE DE SAUVEGARDE DE
MÉMOIRE LITHIUM PRIMAIRE (DIOXYDE DE MANGANÈSE)
QUI DOIT ÊTRE TRAITÉE CORRECTEMENT. ENLEVEZ LA
PILE DU PRODUIT ET PRENEZ CONTACT AVEC VOTRE
AGENCE ENVIRONNEMENTALE LOCALE POUR DES
INFORMATIONS SUR LES MÉTHODES DE RECYCLAGE ET
DE TRAITEMENT.
 COPYRIGHT © 2023 BY SHARP CORPORATION
All rights reserved.
Produced in Japan for electronic Distribution
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form or by any means,
electronic; mechanical; photocopying; recording or otherwise
without prior written permission of the publisher.

Trademark acknowledgements
x Microsoft®, Windows®, Windows® 8.1, Windows® 10, Windows® Server 2016,
Windows® Server 2019, Internet Explorer® Active Directory, Excel, Office 365,
SharePoint and One Drive are registered trademarks or trademarks of Microsoft
Corporation in the U.S.A. and other countries.
x PostScript is registered trademarks of Adobe in the US and/or other countries.
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in the U.S.A. and other countries.
x Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered
trademarks or trademarks of Adobe in the U.S.A. and/or other countries.
x PCL is a registered trademark of the Hewlett-Packard Company.
x Sharpdesk is a trademark of Sharp Corporation.
x Sharp OSA is a trademark of Sharp Corporation.
x All other trademarks and copyrights are the property of their respective owners.

SHARP CORPORATION
Smart Business Solutions BU

First edition: May 2023