Professional Documents
Culture Documents
Preface xxi
2 Introduction to Ethics 49
2.1 Introduction 49
2.1.1 Defining Terms 50
2.1.2 Four Scenarios 52
2.1.3 Overview of Ethical Theories 55
2.2 Subjective Relativism 56
2.2.1 The Case for Subjective Relativism 56
2.2.2 The Case against Subjective Relativism 57
2.3 Cultural Relativism 58
2.3.1 The Case for Cultural Relativism 58
2.3.2 The Case against Cultural Relativism 59
2.4 Divine Command Theory 61
2.4.1 The Case for the Divine Command Theory 62
2.4.2 The Case against the Divine Command Theory 63
2.5 Ethical Egoism 64
2.5.1 The Case for Ethical Egoism 65
2.5.2 The Case against Ethical Egoism 65
2.6 Kantianism 67
2.6.1 Good Will and the Categorical Imperative 67
2.6.2 Evaluating a Scenario Using Kantianism 70
Contents ix
Index 507
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Preface
.
The digital representation of intellectual property enables perfect copies to be made.
Free copies are widely available, thanks to high-speed Internet connections. To-
gether, these two technological developments have made possible an unprecedented
amount of illegal copying, forcing companies selling these products to make “doing
the right thing”—obtaining a legal copy—as easy as “doing the wrong thing”—
obtaining a pirated copy [Christopher Kauffman, private communication].
.
The concepts of copyright and patent have been extended to computer software,
but issuing software patents has been problematic. The arguments for granting
intellectual property protection to software are not strong.
.
Some believe that the current system of intellectual property protection actually
inhibits creativity. The open-source movement advocates the distribution of source
code to programs. Creative Commons has developed licenses that make it easier
for artists, musicians, and writers to use the Internet as a vehicle for stimulating
creativity and enhancing collaboration.
The seventh edition also adds new coverage of many important recent develop-
ments. Among them are
.
employers accessing social media to learn more about job candidates
.
the growth of the “gig economy”
.
the “right to be forgotten” and the European Union court order requiring Google
to suppress certain search results
.
revenge porn
.
fake online reviews and efforts to filter them out
.
the debate over whether mashups are a violation of copyright law
.
breaches of privacy caused by corporations releasing large data sets that were not
correctly anonymized
.
the “smartphone patent wars”
.
the Open Internet Order released by the Federal Communications Commission to
preserve net neutrality
.
responses by China and South Korea to the Internet addiction of many of its youth
.
the use of darknets by criminals, political dissidents, and others
.
recent US Supreme Court rulings that seem to indicate that software, as a class, is
worthy of patent protection
.
passage of the USA Freedom Act to reform the Patriot Act in light of Edward
Snowden’s revelations
.
the emerging power of data brokers
.
the trend away from using direct-recording electronic voting machines in the
United States
The seventh edition contains many other improvements. It introduces two new
ethical case studies: one in Chapter 4 and the other in Chapter 10. Dozens of new review
questions require the reader to apply and analyze material appearing in the chapters,
Preface xxiii
replacing more simplistic review questions. Finally, I have updated a significant number
of facts and figures throughout the book.
used for cyber crime, cyber espionage, and cyber attacks. We conclude with a discussion
of the risks associated with online voting.
Computerized system failures have led to lost business, the destruction of property,
human suffering, and even death. Chapter 8 describes some notable software system
failures, including the story of the Therac-25 radiation therapy system. It also discusses
the reliability of computer simulations, the emergence of software engineering as a
distinct discipline, and the validity of software warranties.
Chapter 9 is particularly relevant for those readers who plan to take jobs in the
computer industry. The chapter presents a professional code related to computing, the
Software Engineering Code of Ethics and Professional Practice, followed by an analysis
of the code. Several case studies illustrate how to use the code to evaluate moral problems
related to the use of computers. The chapter concludes with an ethical evaluation of
whistle-blowing, an extreme example of organizational dissent.
Chapter 10 raises a wide variety of issues related to how information technology
has impacted work and wealth. Topics include workplace monitoring, telecommuting,
and globalization. Does automation increase unemployment? Is there a “digital divide”
separating society into “haves” and “have nots”? Is information technology widening the
gap between rich and poor? These are just a few of the important questions the chapter
addresses.
NOTE TO INSTRUCTORS
In December 2013, a joint task force of the Association for Computing Machinery
and the IEEE Computer Society released the final draft of Computer Science Curricula
2013 (www.acm.org/education/CS2013-final-report.pdf). The report recommends that
every undergraduate computer science degree program incorporate instruction related
to Social Issues and Professional Practice through “a combination of one required course
along with short modules in other courses” (Computer Science Curricula 2013, p. 193).
Ethics for the Information Age covers nearly all of the core and elective material described
in the report, with the notable exception of Professional Communications. Table 1 shows
Name Chapter(s)
SP/Social Context 3, 10
SP/Analytical Tools 2
SP/Professional Ethics 9
SP/Intellectual Property 4
SP/Privacy and Civil Liberties 5, 6
SP/Sustainability 8, 10
SP/History 1
SP/Economies of Computing 10
SP/Security Policies, Laws, and Computer Crimes 7
Table 1 Mapping between the conceptual areas of Social and Professional Issues in
Computer Science Curricula 2013 and the chapters of this book.
Preface xxv
the mapping between the other conceptual areas within Social Issues and Professional
Practice and the chapters of this book.
The organization of the book makes it easy to adapt to your particular needs. If
your syllabus does not include the history of information technology, you can skip the
middle three sections of Chapter 1 and still expose your students to examples motivating
the formal study of ethics in Chapter 2. After Chapter 2, you may cover the remaining
chapters in any order you choose, because Chapters 3–10 do not depend on one other.
Many departments choose to incorporate discussions of social and ethical issues
throughout the undergraduate curriculum. The independence of Chapters 3–10 makes
it convenient to use Ethics for the Information Age as a supplementary textbook. You can
simply assign readings from the chapters most closely related to the course topic.
SUPPLEMENTS
The following supplements are available to qualified instructors on Pearson’s Instructor
Resource Center. Please contact your local Pearson sales representative or visit www
.pearsonhighered.com/educator to access this material.
.
An instructor’s manual provides tips for teaching a course in computer ethics. It
also contains answers to all of the review questions.
.
A test bank contains more than 300 multiple-choice, fill-in-the-blank, and essay
questions that you can use for quizzes, midterms, and final examinations.
.
A set of PowerPoint lecture slides outlines the material covered in every chapter.
FEEDBACK
Ethics for the Information Age cites hundreds of sources and includes dozens of ethical
analyses. Despite my best efforts and those of many reviewers, the book is bound to
contain errors. I appreciate getting comments (both positive and negative), corrections,
and suggestions from readers. Please send them to quinnm@seattleu.edu or Michael J.
Quinn, Seattle University, College of Science and Engineering, 901 12th Avenue, Seattle,
WA 98122.
ACKNOWLEDGMENTS
I appreciate the continuing support of a great publications team, beginning with editor
Matt Goldstein, and including Carole Snyder, Scott Disanno, Kristy Alaura, Joyce Wells,
Paul Anagnostopoulos, Jacqui Scarlott, Jennifer McClain, Richard Camp, Laurel Muller,
and Ted Laux. I thank them and everyone else who helped produce this edition.
A superb group of reviewers provided me with many helpful suggestions regard-
ing new material to incorporate into the seventh edition. My thanks to Richard Egan,
New Jersey Institute of Technology; Fred Geldon, George Mason University; D.C. Grant,
Columbia Basin College; Musconda Kapatamoyo, Southern Illinois University, Ed-
wardsville; Christopher Kauggman, George Mason University; James Markulic, New
Jersey Institute of Technology; Linda O’Hara, Oregon State University; Dorothy Sunio,
Leeward Community College; and Todd Will, New Jersey Institute of Technology.
xxvi Preface
Michael J. Quinn
Seattle, Washington
We never know how high we are
Till we are called to rise;
And then, if we are true to plan,
Our statures touch the skies.
The heroism we recite
Would be a daily thing,
Did not ourselves the cubits warp
For fear to be a king.
—–Emily Dickinson, Aspiration
Know that my love goes with you, wherever your aspirations may lead you.
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C H A P T E R
1 Catalysts for
Change
Figure 1.1 Low-cost computers and high-speed communication networks make possible
the products of the Information Age, such as the Apple iPhone 6. It functions as a phone,
email client, Web browser, camera, video recorder, digital compass, and more. (Richard
Sharrocks/Alamy)
1.1 Introduction
Most of us take technological change for granted. In the past two decades
alone, we have witnessed the emergence of exciting new technologies, including smart-
phones, digital photography, automobile navigation systems, and Internet-based music
and video streaming. There is good reason to say we are living in the Information Age.
Never before have so many people had such easy access to information. The two prin-
cipal catalysts for the Information Age have been low-cost computers and high-speed
communication networks (Figure 1.1). Even in a society accustomed to change, the rate
at which computers and communication networks have transformed our lives is breath-
taking.
In 1950 there were no more than a handful of electronic digital computers in the
world. Today we are surrounded by devices containing embedded computers. We rely
upon microprocessors to control our heating and cooling systems, microwaves, smart-
phones, elevators, and a multitude of other devices we use every day. Thanks to micro-
1.1 Introduction 3
processors, our automobiles get better gas mileage and produce less pollution. On the
other hand, the days of the do-it-yourself tune-up are gone. It takes a mechanic with
computerized diagnostic equipment to work on a modern engine.
In 1990 few people other than college professors used email. Today more than a
billion people around the world have email accounts. Email messages are routed in-
stantaneously for very low cost, which can be both a blessing and a curse. Business
communications have never been so efficient, but it’s not unusual to hear businesspeople
complain that they can never get caught up with their email.
The World Wide Web was still being designed in 1990; today it contains more than a
trillion pages and makes possible extraordinarily valuable information retrieval systems.
Even grade school children are expected to gather information from the Web when
writing their reports. However, many parents worry that their Web-surfing children may
be exposed to pornographic images or other inappropriate material.
May Swenson has vividly described our ambivalent feelings toward technology.
In her poem “Southbound on the Freeway,” an alien hovers above an expressway and
watches the cars move along [1]. The alien notes “soft shapes” inside the automobiles
and wonders, “are they their guts or their brains?” It’s fair to ask: Do we drive technology,
or does technology drive us?
Our relationship with technology is complicated. We create technology and choose
to adopt it. However, once we have adopted a technological device, it can transform us
and how we relate to other people and our environment.
Some of the transformations are physical. The neural pathways and synapses in our
brains demonstrate neuroplasticity: literally changing with our experiences. One well-
known brain study focused on London taxi drivers. In order to get a license, aspiring
London taxi drivers must spend two to four years memorizing the complicated road
network of 25,000 streets within 10 kilometers of the Charing Cross train station, as
well as the locations of thousands of tourist destinations. The hippocampus is the region
of the brain responsible for long-term memory and spatial navigation. Neuroscientists
at University College London found that the brains of London taxi drivers have larger-
than-average hippocampi and that the hippocampi of aspiring taxi drivers grow as they
learn the road network [2].
Stronger longer-term memory and spatial navigation skills are great outcomes of
mental exercise, but sometimes the physical effects of our mental exertions are more
insidious. For example, studies with macaque monkeys suggest that when we satisfy
our hunger for quick access to information through our use of Web browsers, Twitter,
and texting, neurons inside our brains release dopamine, producing a desire to seek out
additional information, causing further releases of dopamine, and so on, which may
explain why we find it difficult to break away from these activities [3, 4].
Adopting a technology can change our perceptions, too. More than 90 percent of
cell phone users report that having a cell phone makes them feel safer, but once people
get used to carrying a cell phone, losing the phone may make them feel more vulnerable
than they ever did before they began carrying one. A Rutgers University professor asked
his students to go without their cell phones for 48 hours. Some students couldn’t do it.
A female student reported to the student newspaper, “I felt like I was going to get raped
if I didn’t have my cell phone in my hand.” Some parents purchase cell phones for their
4 Chapter 1 Catalysts for Change
Figure 1.2 The Amish carefully evaluate new technologies, choosing those that enhance
family and community solidarity. (AP photo/The Indianapolis Star and News, Mike Fender)
children so that a child may call a family member in an emergency. However, parents
who provide a cell phone “lifeline” may be implicitly communicating to their children
the idea that people in trouble cannot expect help from strangers [5].
The Amish understand that the adoption of a new technology can affect the way
people relate to each other (Figure 1.2). Amish bishops meet twice a year to discuss mat-
ters of importance to the church, including whether any new technologies should be
allowed. Their discussion about a new technology is driven by the question, “Does it
bring us together, or draw us apart?” You can visit an “Old Order” Amish home and
find a gas barbecue on the front porch but no telephone inside, because they believe gas
barbecues bring people together while telephones interfere with face-to-face conversa-
tions [6].
New technologies are adopted to solve problems, but they often create problems,
too. The automobile has given people the ability to travel where they want, when they
want. On the other hand, millions of people spend an hour or more each day stuck in
traffic commuting between home and work. Refrigerators make it possible for us to keep
food fresh for long periods of time. We save time because we don’t have to go grocery
shopping every day. Unfortunately, Freon leaking from refrigerators has contributed to
the depletion of the ozone layer that protects us from harmful ultraviolet rays. New
communication technologies have made it possible for us to get access to news and
entertainment from around the world. However, the same technologies have enabled
major software companies to move thousands of jobs to India, China, and Vietnam,
putting downward pressure on the salaries of computer programmers in the United
States [7].
1.2 Milestones in Computing 5
We may not be able to prevent a new technology from being invented, but we
do have control over whether to adopt it. Nuclear power is a case in point. Nuclear
power plants create electricity without producing carbon dioxide emissions, but they
also produce radioactive waste products that must be safely stored for 100,000 years.
Although nuclear power technology is available, no new nuclear power plants were built
in the United States for more than 25 years after the accident at Three Mile Island in
1979 [8].
Finally, we can influence the rate at which new technologies are developed. Some
societies, such as the United States, have a history of nurturing and exploiting new
inventions. Congress has passed intellectual property laws that allow people to make
money from their creative work, and the federal income tax structure allows individuals
to accumulate great wealth.
Most of us appreciate the many beneficial changes that technology has brought into
our lives. In health care alone, computed tomography (CT) and magnetic resonance
imaging (MRI) scanners have greatly improved our ability to diagnose major illnesses;
new vaccines and pharmaceuticals have eradicated some deadly diseases and brought
others under control; and pacemakers, hearing aids, and artificial joints have improved
the physical well-being of millions.
To sum up, societies develop new technologies to solve problems or make life better,
but the use of new technologies changes social conditions and may create new problems.
That doesn’t mean we should never adopt a new technology, but it does give us a
good reason why we should be making informed decisions, weighing the benefits and
potential harms associated with the use of new devices.To that end, this book will help
you gain a better understanding of contemporary ethical issues related to the use of
information technology.
This chapter sets the stage for the remainder of the book. Electronic digital com-
puters and high-performance communication networks are central to contemporary
information technology. While the impact of these inventions has been dramatic in the
past few decades, their roots go back hundreds of years. Section 1.2 tells the story of the
development of computers, showing how they evolved from simple manual calculation
aids to complex microprocessors. In Section 1.3 we describe two centuries of progress
in networking technology, starting with the semaphore telegraph and culminating in
the creation of an email system connecting over a billion users. Section 1.4 shows how
information storage and retrieval evolved from the creation of the Greek alphabet to
Google. Finally, Section 1.5 discusses some of the moral issues that have arisen from the
deployment of information technology.
I see increasing reason to believe that the view formed some time
back as to the origin of the Makonde bush is the correct one. I have
no doubt that it is not a natural product, but the result of human
occupation. Those parts of the high country where man—as a very
slight amount of practice enables the eye to perceive at once—has not
yet penetrated with axe and hoe, are still occupied by a splendid
timber forest quite able to sustain a comparison with our mixed
forests in Germany. But wherever man has once built his hut or tilled
his field, this horrible bush springs up. Every phase of this process
may be seen in the course of a couple of hours’ walk along the main
road. From the bush to right or left, one hears the sound of the axe—
not from one spot only, but from several directions at once. A few
steps further on, we can see what is taking place. The brush has been
cut down and piled up in heaps to the height of a yard or more,
between which the trunks of the large trees stand up like the last
pillars of a magnificent ruined building. These, too, present a
melancholy spectacle: the destructive Makonde have ringed them—
cut a broad strip of bark all round to ensure their dying off—and also
piled up pyramids of brush round them. Father and son, mother and
son-in-law, are chopping away perseveringly in the background—too
busy, almost, to look round at the white stranger, who usually excites
so much interest. If you pass by the same place a week later, the piles
of brushwood have disappeared and a thick layer of ashes has taken
the place of the green forest. The large trees stretch their
smouldering trunks and branches in dumb accusation to heaven—if
they have not already fallen and been more or less reduced to ashes,
perhaps only showing as a white stripe on the dark ground.
This work of destruction is carried out by the Makonde alike on the
virgin forest and on the bush which has sprung up on sites already
cultivated and deserted. In the second case they are saved the trouble
of burning the large trees, these being entirely absent in the
secondary bush.
After burning this piece of forest ground and loosening it with the
hoe, the native sows his corn and plants his vegetables. All over the
country, he goes in for bed-culture, which requires, and, in fact,
receives, the most careful attention. Weeds are nowhere tolerated in
the south of German East Africa. The crops may fail on the plains,
where droughts are frequent, but never on the plateau with its
abundant rains and heavy dews. Its fortunate inhabitants even have
the satisfaction of seeing the proud Wayao and Wamakua working
for them as labourers, driven by hunger to serve where they were
accustomed to rule.
But the light, sandy soil is soon exhausted, and would yield no
harvest the second year if cultivated twice running. This fact has
been familiar to the native for ages; consequently he provides in
time, and, while his crop is growing, prepares the next plot with axe
and firebrand. Next year he plants this with his various crops and
lets the first piece lie fallow. For a short time it remains waste and
desolate; then nature steps in to repair the destruction wrought by
man; a thousand new growths spring out of the exhausted soil, and
even the old stumps put forth fresh shoots. Next year the new growth
is up to one’s knees, and in a few years more it is that terrible,
impenetrable bush, which maintains its position till the black
occupier of the land has made the round of all the available sites and
come back to his starting point.
The Makonde are, body and soul, so to speak, one with this bush.
According to my Yao informants, indeed, their name means nothing
else but “bush people.” Their own tradition says that they have been
settled up here for a very long time, but to my surprise they laid great
stress on an original immigration. Their old homes were in the
south-east, near Mikindani and the mouth of the Rovuma, whence
their peaceful forefathers were driven by the continual raids of the
Sakalavas from Madagascar and the warlike Shirazis[47] of the coast,
to take refuge on the almost inaccessible plateau. I have studied
African ethnology for twenty years, but the fact that changes of
population in this apparently quiet and peaceable corner of the earth
could have been occasioned by outside enterprises taking place on
the high seas, was completely new to me. It is, no doubt, however,
correct.
The charming tribal legend of the Makonde—besides informing us
of other interesting matters—explains why they have to live in the
thickest of the bush and a long way from the edge of the plateau,
instead of making their permanent homes beside the purling brooks
and springs of the low country.
“The place where the tribe originated is Mahuta, on the southern
side of the plateau towards the Rovuma, where of old time there was
nothing but thick bush. Out of this bush came a man who never
washed himself or shaved his head, and who ate and drank but little.
He went out and made a human figure from the wood of a tree
growing in the open country, which he took home to his abode in the
bush and there set it upright. In the night this image came to life and
was a woman. The man and woman went down together to the
Rovuma to wash themselves. Here the woman gave birth to a still-
born child. They left that place and passed over the high land into the
valley of the Mbemkuru, where the woman had another child, which
was also born dead. Then they returned to the high bush country of
Mahuta, where the third child was born, which lived and grew up. In
course of time, the couple had many more children, and called
themselves Wamatanda. These were the ancestral stock of the
Makonde, also called Wamakonde,[48] i.e., aborigines. Their
forefather, the man from the bush, gave his children the command to
bury their dead upright, in memory of the mother of their race who
was cut out of wood and awoke to life when standing upright. He also
warned them against settling in the valleys and near large streams,
for sickness and death dwelt there. They were to make it a rule to
have their huts at least an hour’s walk from the nearest watering-
place; then their children would thrive and escape illness.”
The explanation of the name Makonde given by my informants is
somewhat different from that contained in the above legend, which I
extract from a little book (small, but packed with information), by
Pater Adams, entitled Lindi und sein Hinterland. Otherwise, my
results agree exactly with the statements of the legend. Washing?
Hapana—there is no such thing. Why should they do so? As it is, the
supply of water scarcely suffices for cooking and drinking; other
people do not wash, so why should the Makonde distinguish himself
by such needless eccentricity? As for shaving the head, the short,
woolly crop scarcely needs it,[49] so the second ancestral precept is
likewise easy enough to follow. Beyond this, however, there is
nothing ridiculous in the ancestor’s advice. I have obtained from
various local artists a fairly large number of figures carved in wood,
ranging from fifteen to twenty-three inches in height, and
representing women belonging to the great group of the Mavia,
Makonde, and Matambwe tribes. The carving is remarkably well
done and renders the female type with great accuracy, especially the
keloid ornamentation, to be described later on. As to the object and
meaning of their works the sculptors either could or (more probably)
would tell me nothing, and I was forced to content myself with the
scanty information vouchsafed by one man, who said that the figures
were merely intended to represent the nembo—the artificial
deformations of pelele, ear-discs, and keloids. The legend recorded
by Pater Adams places these figures in a new light. They must surely
be more than mere dolls; and we may even venture to assume that
they are—though the majority of present-day Makonde are probably
unaware of the fact—representations of the tribal ancestress.
The references in the legend to the descent from Mahuta to the
Rovuma, and to a journey across the highlands into the Mbekuru
valley, undoubtedly indicate the previous history of the tribe, the
travels of the ancestral pair typifying the migrations of their
descendants. The descent to the neighbouring Rovuma valley, with
its extraordinary fertility and great abundance of game, is intelligible
at a glance—but the crossing of the Lukuledi depression, the ascent
to the Rondo Plateau and the descent to the Mbemkuru, also lie
within the bounds of probability, for all these districts have exactly
the same character as the extreme south. Now, however, comes a
point of especial interest for our bacteriological age. The primitive
Makonde did not enjoy their lives in the marshy river-valleys.
Disease raged among them, and many died. It was only after they
had returned to their original home near Mahuta, that the health
conditions of these people improved. We are very apt to think of the
African as a stupid person whose ignorance of nature is only equalled
by his fear of it, and who looks on all mishaps as caused by evil
spirits and malignant natural powers. It is much more correct to
assume in this case that the people very early learnt to distinguish
districts infested with malaria from those where it is absent.
This knowledge is crystallized in the
ancestral warning against settling in the
valleys and near the great waters, the
dwelling-places of disease and death. At the
same time, for security against the hostile
Mavia south of the Rovuma, it was enacted
that every settlement must be not less than a
certain distance from the southern edge of the
plateau. Such in fact is their mode of life at the
present day. It is not such a bad one, and
certainly they are both safer and more
comfortable than the Makua, the recent
intruders from the south, who have made USUAL METHOD OF
good their footing on the western edge of the CLOSING HUT-DOOR
plateau, extending over a fairly wide belt of
country. Neither Makua nor Makonde show in their dwellings
anything of the size and comeliness of the Yao houses in the plain,
especially at Masasi, Chingulungulu and Zuza’s. Jumbe Chauro, a
Makonde hamlet not far from Newala, on the road to Mahuta, is the
most important settlement of the tribe I have yet seen, and has fairly
spacious huts. But how slovenly is their construction compared with
the palatial residences of the elephant-hunters living in the plain.
The roofs are still more untidy than in the general run of huts during
the dry season, the walls show here and there the scanty beginnings
or the lamentable remains of the mud plastering, and the interior is a
veritable dog-kennel; dirt, dust and disorder everywhere. A few huts
only show any attempt at division into rooms, and this consists
merely of very roughly-made bamboo partitions. In one point alone
have I noticed any indication of progress—in the method of fastening
the door. Houses all over the south are secured in a simple but
ingenious manner. The door consists of a set of stout pieces of wood
or bamboo, tied with bark-string to two cross-pieces, and moving in
two grooves round one of the door-posts, so as to open inwards. If
the owner wishes to leave home, he takes two logs as thick as a man’s
upper arm and about a yard long. One of these is placed obliquely
against the middle of the door from the inside, so as to form an angle
of from 60° to 75° with the ground. He then places the second piece
horizontally across the first, pressing it downward with all his might.
It is kept in place by two strong posts planted in the ground a few
inches inside the door. This fastening is absolutely safe, but of course
cannot be applied to both doors at once, otherwise how could the
owner leave or enter his house? I have not yet succeeded in finding
out how the back door is fastened.