PART 1

COVID 19 BASICS

1. What are coronaviruses?

A family of viruses that cause a range of illnesses, from the common cold to severe respiratory
diseases

2. Choose the correct definition of COVID-19.

The disease caused by SARS-CoV-2

3. A respiratory disease impacts a person's ability to breathe.

True

4. Coronaviruses are often the cause of common infections, such as a cold or a sore
throat.
True

5. Which statement is true?

You can spread COVID-19 if you have no symptoms

6. What is the main way COVID-19 spreads?

From Person to Person

7. The small droplets and particles we produce when we exhale can land in the mouths or
noses of people nearby, or be inhaled into the lungs.
True

8. Which of the following spread droplets and particles?

All of the options listed

9. People with COVID-19 may experience nausea or diarrhea.

True

10.Because a virus is an infectious agent that replicates inside living cells, it means that
they change over time.
True

11.COVID-19 is a disease that affects the cardiovascular system.

False
REDUCING THE SPREAD OF COVID 19
1. How can you reduce the spread of the virus?
WEAR A FACE COVERING
2. What is the main way wearing a face covering limits the spread of COVID-19?

It prevents you from spreading infected respiratory droplets and particles to other people
3. Physical distancing means all human interaction needs to be stopped.
FALSE
4. These people are practicing physical distancing properly.
FALSE
5. The main reason for wearing a face covering is to protect yourself and others from
contracting the virus.
TRUE
6. Which statement is true?
We wear face coverings to reduce the amount of respiratory droplets and particles in the air
7. What is the minimum amount of distance needed between you and other people when
you're practicing physical distancing?
Six feet or two meters
8. Whose personal hygiene habits will reduce the spread of the virus?
Amy sneezes into a bent elbow
9. Once vaccinated, you do not have to wear a face covering anymore, especially in indoor
spaces.
FALSE
10. Getting tested for the virus is not necessary when you experience Covid-19 symptoms.
FALSE
PART 2
FACE COVERINGS/ USIN FACE COVERINGS CORRECTLY
1. When should you wear a face covering? Choose the best answer.
Whenever you are in public or in close proximity to others
2. What should you ask your supervisor about face coverings?
What the requirements are for your place of work
3. You should wear a face covering when you are at work and cannot practice physical
distancing.
TRUE
4. Who should wear a face covering?
Marta, who uses public transport to get to work
 5. Which face covering will be most effective?
One that can be tied behind your head or looped around your ears, includes a nose wire, and
fits snugly, with no gaps
6. Effective face coverings are made of multiple layers of material.
TRUE
7. When you are vaccinated, you do not have to wear a face mask indoors.
FALSE
8. Drag the steps to putting a face covering on into the correct order.
 WASH HANDS
 Using the ear loops or ties, put the mask over your nose and mouth, and secure it under
your chin
 Make sure the mask fits snugly across your face with no gaps, and that you can breathe
easily
9. This person is wearing their face covering correctly.
FALSE
10. Who has handled their face covering correctly?
Delia washes her hands before she puts her face covering on
USING GLOVES CORRECTLY

1. Who should wear gloves to prevent the spread of COVID-19?

People who care for the sick and those who normally wear gloves in their day to day jobs
2. Drag the steps to put gloves on into the correct order.

 Thoroughly wash and dry your hands

 Hold first glove with one hand and insert other, spreading fingers when base of thumb
reaches cuff
 When the base of the thumb reaches the cuff of the glove begin to spread fingers and
insert hand
 Pull the glove cuff towards the wrist to cover as much skin as possible and secure the
glove
 Check to make sure there are no holes or tears, and repeat steps on the other hand
3. Your job does not entail looking after someone who is sick, preparing food or cleaning.
Should you wear gloves?
Yes, if it is needed for my job

4. Wearing gloves protects you from contracting COVID-19.

FALSE

5. Who does NOT need to wear gloves?

Marie works as a concierge in a hotel
PART 3
CLEANING AND DISINFECTING SURFACES DURING COVID 19
1. Cleaning and disinfecting are the same task.

FALSE
2. High-touch surfaces or objects should be cleaned and disinfected more regularly, if the
risk of infection in your area is high.
TRUE
3. This is a high-touch object.

TRUE
4. The main way COVID-19 spreads is via contaminated surfaces.

FALSE
5. Which statement is false?

We only need to clean and disinfect surfaces and objects when someone with COVID-19 has
come into contact with them
HARD HIGH TOUCH SURFACES: NON-FOOD CONTACT/ HARD SURFACE: FOOD
CONTACT
1. This is a non-food contact object. (CHOPPING BOARD)

FALSE
2. Do you know how to clean and disinfect a hard non-food contact surface? Drag the
steps into the correct order.
 PRECLEAN
 DISINFECT
 WAIT
 DRY
3. There are 4 steps to follow to clean and disinfect hard non-food contact surfaces. Match
each step with the correct description of that step.
1. PRECLEAN - Remove any visible dirt and food off of a surface
2. DISINFECT - Wet surface with disinfectant approved for SARS-CoV-2
3. WAIT - Leave disinfectant on surface for time indicated on label
4. DRY - Wipe the surface dry or allow to air dry if appropriate
4. All the steps to clean and disinfect a hard non-food contact surface are important, but what
step is crucial to winning the fight against COVID-19?
WAIT
5. What does "contact time" mean?
The length of time disinfectant should be left on a surface for it to be effective
6. A disinfectant won't kill SARS-CoV-2 if it dries before it reaches the contact time
indicated on the label.
TRUE
7. This is an example of a hard food-contact surface. (TABLES AND CHAIR
TRUE
8. The wait time indicated on any disinfectant is only a suggestion. Leaving the disinfectant
on for just a few seconds will kill the virus.
FALSE
9. You've applied disinfectant to a food-contact surface, waited, and then wiped the surface
dry. What should you do next?
Rinse the surface with clean, drinkable water
10. Which statement is true?
We rinse and sanitize food-contact surfaces because disinfectant could be harmful if it comes
into direct contact with food
11. What is a non-food contact object or surface?
An object or surface that does not come into contact with food at all
12. How long must you let disinfectant sit on a non-food contact surface?
For the length of time indicated on the product label
13. What is a hard food-contact surface or object?
A hard surface or object that comes into contact with food
14. What is the difference between the steps to cleaning food-contact and non-food surfaces
and objects?
You need to rinse and sanitize food contact surfaces after you've disinfected them
PART 4
DELIVERING SERVICE DURING COVID19
1. What is your role in maintaining public health?

Following rules and standards to reduce the spread of COVID-19

2. Which is the most important way to reduce the spread of COVID-19?

They're equally important and need to be practiced together

3. What is the main concern of guests during COVID-19?

SAFETY
 4. Why is it important to reassure guests about safety at your establishment?

Guests are concerned about COVID-19

5. What should you do if a guest refuses to follow safety instructions?

Call your manager or supervisor