BOADU AUGUSTINA LORDINA

B239/25 Capo street, Darkuman

Mobile: 0561633172
Email:lordina996@gmail.com
Personal Profile Statement
I am an enthusiastic individual who is passionate about supporting and assisting people to bring out the best in them. Also, I am proficient
in MS Word and have an excellent spelling and grammar as well as strong interpersonal skills.
Achievements
Secretary for the Ghana Association of Tourism students ( GATS) T. T. U chapter.
Citation for the display of good letter writing skills.
Educational Background
Takoradi Technical University Takoradi, Western Region
Higher National Diploma in Tourism Management 2020-2022
Professional Diploma in Tourism Management 2018-2020
Presbyterian Senior High School Mampong, Eastern Region
General Arts 2014-2017
• Abeka ʼ2ʼ Junior High School Fadama, Greater Accra Region
2012-2014
• Abeka ‘2ʼ Primary School Fadama
2008-2011
• EP Bethel Preparatory School Darkuman Greater Accra Region
2001-2007
Work Experience
• Ghana Tourism Authority ( Call Center Representative)- November 2022- November 2023
Assist and answer individuals who call asking questions concerning certain attractions or places.
Gather customers reviews from restaurants, hotels, apartments and record it in an excel sheets etc
• Country Paints Manufacturing Company secretary /cashier, December 2021-2023
Issue receipts on the purchase of a product
Make daily reports of sales
• Euglink Parcel XPress Intern August, 2021 – September 2021
Answer calls and solve customer complaints
Shipping and receiving specialists
Issue receipts
• Airport West Hotel Intern June, 2019 -August, 2019
Worked as a front office personnel which included checking in and out of guests, receive and make calls, Greet and welcoming
of guests, making reservations.
Laying of beds and cleaning of rooms.
Service guests in the restaurants and also room service.
• C.O.P New Fadama Child Development Center Social Work/ Letter Writer July, 2017-Dec. 2017
Assist the kids in writing letters to their sponsors abroad
Assist in sharing of items to the kids
Write letters for those who are not available
Filing and making photocopies of documents
• Activities GH Admin Assistant Contract, Oct.-Dec.
Make sales calls and attract new or potential clients
Make reports using Excel
Send proposals and emails
Skills
Excellent communication skills and telephone manners, with the ability to speak in a clear,audible and courteous manner.
Computer literate and the ability to respond to emails and letters in a time-efficient manner.
Excellent organization skills and the ability to quickly assess customers needs.
Hobbies and Interests
In my free time, I like to write and read novels and also meet and interact with new people on a regular basis.
References
Mrs. Eudora Hagan ( PHD) Lecturer, Takoradi Technical University
Tel: 0244871831
Email: eudorahagan@ttu.edu.gh
Mr. Ernest Aboagye
Director, New Fadama Child Development Center
Tel: 0549911121
Email: copnfcdc@gmail.com
Mr Kwame Aboagye Dacosta
Manager, Country Paints Manufacturing Company
Tel: 0591111962
Email:aboagyed36@gmail.com