C

BE 101: Operation Management

Preliminary Examination

Name: _______________________ Prof: ________________________

Time: 3:00-4:00 Date: ________________________

Test I. Identification. (2 points each)

____________1. It refers to a job that provides a chance for no one to use his or her training, develop extra skills, and
have a realistic potential for future advancement.

____________2. It is a systematic approach to ensure that effective and efficient business process are in place.

____________3. Any association or other organization engaged in the same profession, occupation, or a specialty
within profession or occupation.

____________4. It provides utility and fullfils the needs of the consumer.

____________5. Perishable in nature as they need to be provided at a moment when requested by the consumer.

Test II. Essay. Answer the following question correctly. Explain your answer based on your utmost understanding.

1. What is Operation Management? (5 pts)

2. Discuss the Scope of Management Operations and Decision Making? (5 pts)
3. Differentiate the Production of Goods and Providing Services (10 pts)
4. Discuss the Historical Evolution of Operations Mangement? (15 pts)
5. What is the Influence of Japanese Manufacturers? (10 pts)

Test III. Enumeration

(1-5) Key Issues for Today’s Business Operations

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