Unit 1: Communication

- Are you a good communicator? Why?

- What factors are important communication?
- Which forms of written and spoken communication do you like using?
- What problems can people have in communication>
- How can you solve problem of communication breakdown?
- What are the advantages and disadvantages of using email?
- Do you agree that business is better done face to face rather than via email?
- What should be done to improve communication in business?
- Do you agree that business is better done face to face?
- Is communication better these days with all the new technology?
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Unit 2:
- What is your favorite clothing brand? How would a company build up their brand
identity? What are the most famous brands in your country?
- What are some of the problems companies may face when they try to internationalize a
brand?
- Why do some brands fail in other countries?
- What’s the difference between retailers and wholesalers?
- How important are marketing strategies to a company? What is the most efficient
marketing strategy?
- Is it important to understand the cultural background of the target market?
Explain your answer.
Unit 3
- Where can you meet people to build up good business relationship?
- What should a foreign country consider if they want to open a business branch in
Vietnam?
- What should a start-up businessman do to expand their networking?
 - What advice would you give to companies which want to develop business relationships
in Vietnam?
- What are some effective ways to improve a business relationship?
Unit 5
- What factors motivate you to work harder?
- What might be the reasons for you to change your job?
- Would you prefer a male or female boss? Why?
- What do you find satisfying and frustrating about your studies?
- What do you think makes employees of a company satisfy with their jobs? What can the
company do to improve job satisfaction?
Unit 6: risk
- Are you a risk taker? What risks have you taken?
- What sorts of risk do businesses face? Give an example
- What things do you think you will buy insurance for?
- What are the risks in business? How to deal with them? Should a business take risks?
Why? Why not?
Unit 9
- What would you like to raise money for, and how would you do that?
- What are the advantages and disadvantages of borrowing from the bank?
- Have you borrowed money from friends? What for?
- If you were setting up a business in your country, how would you raise the finance?
- How can start-up companies raise money?
- Describe a business you want to have in the future?
- What are the benefits and drawbacks of purchasing on credits?
Unit 10
- How important is customer service to a company? What should a company do to improve
their customer service?
- Do you think that customer service has changed?
- Describe a time when you use customer service.
- Have you every bought something because of the advertisement?
- Describe a time you complained about something.
- What is the best thing you have bought?
- What factors do you find satisfying when you buy an item?