Organization

al Culture,
Socialization,
and
Mentoring

Chapter Two

McGraw­Hill/Irwin Copyright © 2012 by The McGraw­Hill Companies, Inc. All rights reserved.
© 2012 The McGraw-Hill Companies, Inc. All rights reserved.
 After reading the materials in this chapter,
you should be able to:
LO2.1 Discuss the layers and functions of organizational
culture.
LO2.2 Describe the general types of organizational culture
and their associated characteristics.
LO2.3 Summarize the process by which organizations
change their cultures.
LO2.4 Describe the three phases in Feldman’s model of
organizational socialization.
LO2.5 Discuss the various tactics used to socialize
employees.
LO2.6 Explain the four types of developmental networks
derived from a developmental network model of
mentoring.
2­2
 Organizational Culture
Organizational culture
 set of shared, taken-for-granted implicit
assumptions that a group holds and that
determines how it perceives, thinks about and
reacts to its various environments

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A Conceptual Framework for Understanding
Organizational Culture

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Layers of Organizational Culture
Values
 concepts or beliefs that pertain to desirable end
states, transcend situations, guide selection of
behavior and are ordered by relative
importance
Espoused values
 represent the explicitly stated values and norms
that are preferred by an organization

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Example: Williams-Sonoma’s
Espoused Values

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Four Functions of Organizational
Culture

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Competing Values Framework

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Correlates of Organizational
Culture

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A Model of Organizational
Socialization

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 Socialization Tactics
Table 2-1

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 Embedding Organizational
Culture through Mentoring
Mentoring
 the process of forming and maintaining
developmental relationships between a mentor
and a junior person

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Developmental Networks Associated
with Mentoring

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 Mentoring
Developmental relationship strength reflects
the quality of relationships among the
individual and those involved in his
developmental
network

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 Building an
Effective Mentoring Network

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