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  • Compliant Procedure

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    mjradley79
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    This document outlines the complaint procedure for Radley Produce/Sizisa Ukhanyo. Any written complaints, whether internal or external, must be referred to M. Radley. M. Radley will then question relevant parties, complete documentation, and draft a corrective action report identifying the customer/supplier, responsible managers, root cause, corrective actions, follow up, and any warnings. M. Radley will also mediate internal issues and represent the company in legal matters as management.

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    Compliant procedure

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    This document outlines the complaint procedure for Radley Produce/Sizisa Ukhanyo. Any written complaints, whether internal or external, must be referred to M. Radley. M. Radley will then question relevant parties, complete documentation, and draft a corrective action report identifying the customer/supplier, responsible managers, root cause, corrective actions, follow up, and any warnings. M. Radley will also mediate internal issues and represent the company in legal matters as management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views3 pages

    Compliant Procedure

    Uploaded by

    mjradley79
    This document outlines the complaint procedure for Radley Produce/Sizisa Ukhanyo. Any written complaints, whether internal or external, must be referred to M. Radley. M. Radley will then question relevant parties, complete documentation, and draft a corrective action report identifying the customer/supplier, responsible managers, root cause, corrective actions, follow up, and any warnings. M. Radley will also mediate internal issues and represent the company in legal matters as management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Complaint procedure

    RADLEY PRODUCE /
    SIZISA UKHANYO

    29/11/2017
    Contents
    Complaint procedure..................................................................................................................1
    1. Compliant Procedure.......................................................................................................3
    1.1. Any written complaint, internal or external must be laid or to be referred to - M.
    Radley. (082 945 7874) mradley@webmail.co.za...................................................................................3
    1.2. M. Radley to question relevant parties and complete relevant documentation.......................3
    1.3. Corrective action report to be completed-...............................................................................3
    1.3.1. Customer, supplier or internal.........................................................................................3
    1.3.2. Managers or section managers responsible.....................................................................3
    1.3.3. Root cause and corrective actions to be taken.................................................................3
    1.3.4. Follow up and feedback...................................................................................................3
    1.3.5. Warnings or other actions................................................................................................3
    1.4. M. Radley to act as mediator for internal issues......................................................................3
    1.5. M. Radley as management to represent Sizisa Ukhanyo in legal issues.................................3

    2
    1. Compliant Procedure

    1.1. Any written complaint, internal or external must be laid or to be referred to -


    M. Radley. (082 945 7874) mradley@webmail.co.za.

    1.2. M. Radley to question relevant parties and complete relevant documentation.

    1.3. Corrective action report to be completed-

    1.3.1. Customer, supplier or internal.

    1.3.2. Managers or section managers responsible

    1.3.3. Root cause and corrective actions to be taken

    1.3.4. Follow up and feedback

    1.3.5. Warnings or other actions

    1.4. M. Radley to act as mediator for internal issues.

    1.5. M. Radley as management to represent Sizisa Ukhanyo in legal issues.

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