Professional Documents
Culture Documents
0 Level 7
1
Warm-up
What are the good hotels in your
town or city?
1
New words and expressions
Get to know the words and phrases, and complete the sentences.
4. central heating system – a system for heating air inside the entire building
The central heating system of a hotel must _________________________.
6. shuttle service – a car service that takes hotel guests from one place to another
I’d like to request a shuttle service because __________________________.
2
Speaking naturally (Part I)
Conversation
(Hailey and her best friend Clara talk about the hotel
they are staying at.)
Hailey: Clara, what do you think about this hotel? It seems we got
a good deal.
Clara: I know. The terrace facing the view outside the hotel is such a lovely sight.
Hailey: The hotel itself looks very nice. This is pretty much like a five-star hotel. I’m happy we got
adjoining rooms. We can talk to each other any time.
Clara: Right. Did you notice how polite and helpful the staff are? They always ask us if we need
help with anything. They really take care of us.
3
Speaking naturally (Part II)
Conversation
Hailey: That’s so true. One staff member readily gave me information about the swimming pool.
There is a pool at the beachfront which can be used until 12:00 A.M.
Clara: That’s great. Something is wrong with the central heating system of the hotel, though.
It feels a bit cold.
Hailey: Why don’t you ask for room service? The staff said they are available 24/7. I’m sure they
can fix that right away.
Clara: I’ll do that. I’ll also confirm the shuttle service to the museum tomorrow.
1. What did the hotel employees do to take care of Hailey and Clara?
? 2. Why did Clara feel a bit cold?
4
Application
Speak out
You work for a travel agency. Your client asks you about the hotel you are
recommending to her. Tell her about the hotel in the picture below.
5
Application
Speak out
6
Around the world
Reach out and discuss the topic with your teacher.
The MGM Grand Las Vegas