nstructions: Please answer the following 5 questions to your best ability.

Respond to each
question in about 4-6 sentences.

PLEASE NOTE: This written portion of the application will make up 70% of your total grade.
Please take the next 30 minutes to create your responses below and take your time to review
and proofread your responses before submission.

Please respond to the following questions in your own words. We have a method to
detect whether you are copying answers from the internet or from AI tools. The use of AI
tools to answer the questions below will result in application disqualification.

CS Quiz #1 - What did you do on the day of your last birthday? Tell us about your day
from start to finish and how you celebrated.

Please Note: This question requires a minimum of 500 characters and max of 3,000 characters.
Responses submitted below this requirement will not be considered.

CS Quiz #2 - Imagine you woke up on your perfect day today! Tell us what you are doing
this day, as if you are living it in real time.

Please Note: This question requires a minimum of 500 characters and max of 3,000 characters.
Responses submitted below this requirement will not be considered.

CS Quiz #3 - Tell us about what success looks like for you in the next 5 years. (What are
your goals, dreams, aspirations, etc.)

*
Please Note: This question requires a minimum of 500 characters and max of 3,000 characters.
Responses submitted below this requirement will not be considered.

The following two inquiries may be situations you will encounter in your day-to-day role
at TalentPop. Please answer these questions in email format using customer service
best practices.

CS Quiz #4 - Hi, my name is Susan. There is a problem with my order and I want a
refund. Please advise. Thank you. (Please create an email response to this customer
inquiry on how you would address their concern and solve this problem. Imagine the
order number is 1234567, and physical address is known)

Please Note: This question requires a minimum of 700 characters and max of 3,000 characters.
Responses submitted below this requirement will not be considered.

CS Quiz #5 - Situation: You are noticing that the company is continuously receiving
negative feedback regarding sizing issues for the same product. How do you inform the
team about this issue? (Please share the message you will send to the team to inform
them about this ongoing issue.)

Please Note: This question requires a minimum of 700 characters and max of 3,000 characters.
Responses submitted below this requirement will not be considered.

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