Professional Documents
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BASIC MODEL
WM1245A
SERVICE Manual
2. Premium Design
7. Slanted Drum
1. PRECAUTIONS
1-1. SAFETY PRECAUTIONS 1
3. PRODUCT SPECIFICATIONS
3-1. OVERVIEW OF THE CONTROL PANEL 13
6. TROUBLE DIAGNOSIS
6-1. RELATED PARTS TO ERRORS FOR CHECKING 38
8. BLOCK DIAGRAM 51
10. SCHEMATIC-DIAGRAM 54
12-2. TERMINOLOGY 60
12-3. FABRIC CARE CHART 62
12-4. ELECTRICAL WARNINGS 62
12-5. Q&A 63
1. Precautions
1-1. Safety Precautions
3. Ensure that users do not use several plugs for one outlet at the same time.
▶ This may cause fire from overheating.
4. Check for any marks of physical damage, fusion, cuts or fire damage at the power plug and the outlet.
▶ Repair or exchange it at once if there is some damage. (It could cause electric shock or fire)
7. The line connection for the Harness may not be permeabled by water and must be secure while performing
the A/S.
▶ It should not be split or cut when a limited amount of force is applied.
8. Completely remove dust or foreign substances from any parts such as Housing, the line connection, the
contact point, etc. while performing the A/S.
▶ This will prevent in advance the danger of fire by Tracking, Short Circuits, etc.
9. Check for traces of water permeation of electrical parts and the Harness.
▶ If water has permeated any parts already, exchange the parts or completely remove the moisture.
10. Check the assembly condition of the parts after finishing the A/S.
▶ Maintain the same conditions as before the A/S.
11. When you pull out the power cord, be sure to hold the plug part when pulling the cord out.
▶ If the cord is damaged, it may cause electric shocks or fire.
12. Ensure that the power plug is removed from the outlet when the washing machine is not in use.
▶ Else it may cause electric shock or fire through lightning.
13. Do not use or preserve any kind of flammable spray or ignitable materials such as gasoline, thinner, alcohol,
etc. around the washing machine.
▶ Volatile materials may explode or ignite through electrical sparks.
14. Do not place a bowl filled with water or wet clothes on the washing machine.
▶ If the water spills, it may cause electric shock or fire, and shorten the lifetime of the product.
15. Do not install the washing machine in places exposed to snow or rain.
▶ This may cause electric shock or fire and shorten the lifetime of the product.
16. Do not press any operating buttons using sharp items such as pins, needles etc.
▶ This may cause electric shock or mechanical trouble.
17. Check if the product has been evenly and firmly installed on the ground.
▶ Too much vibration will shorten the lifetime of product.
18. Ensure that a connector is being used to connect a wire to another wire for a complete connection.
▶ If it is treated only with tape, it may cause fire by tracking.
19. If you have to turn the washing machine on its side when performing the A/S, ensure that it is placed down
gently on the ground with support
▶ If the washing machine is turned upside down, some of the parts may be damaged by the tub.
-1-
1-2.Precautions upon Installation
■ How to disassemble
the safety apparatus
1. Remove the screw of the safety 2. Remove the safety apparatus from
apparatus using a spanner. the back of the main body.
Install the washig machine Do not install the product at the Avoid locations close to heat
where the power cord or place where gas is emitted, sources such as a stove.
plug can be easily pulled out. which will freeze the product in
winter season.
-2-
■ Grounding
■ Water Drainage
-3-
■ Installation Manner
※Caution※
After adjusting the horizontal
balance, fix the nut tightly so
that it doesn't come loose
through vibration or noise.
▶ Tighten the nut after making
the adjustments.
-4-
2. THE FEATURE OF PRODUCT
2-1. Part Names
Cold Water
supply hose
Detergent
Drawer
Control panel
Drain Hose
Door
Debris filter
Door release
Base cover
Emergency drain
tube
Adjustable feet
-5-
2-2. Specifications
-6-
2-3. THE COMPARATIVE SPECIFICATIONS OF PRODUCT
Capacity
Drying 6.0kg 6.0kg
-7-
2-4. THE COMPARATIVE SPECIFICATIONS OF PRODUCT
10.0kg
Function
AG+ WASH O O
MEMORY O O
-8-
2-5. WM1255A Features
This washing machine performs the washing and dehydration functions by rotating its drum around a 10°
inclined axis of rotation to the horizontal axis.
1. Washing
The washing technique employed is to let the clothing fall from the top of the drum cycle.
2. Dehydration
The dehydration technique employed squeezes the water out using centrifugal force which pushes
the clothing out towards the wall of the drum through the high speed rotation of the drum.
(Max 1200 RPM)
For Washing For Dehydration
3. Drying
Heater
Fan Motor
Condensed
Water Nozzle
Drum Tub
Condensing System: This heats the internal and evaporates the moisture contained in the laundry
into steam and further uses the condenser to condense the steam before draining, resulting in a
temperature decrease inside the drum.
This is easy to install as this does not require a separate duct.
-9-
4. Silver-Nano System
1) Purpose
- Provides sterilization for the wash cycle using the combination of the silver ionized water and
the chemical detergent.
- Provides anti-bacteria feature to protect external bacteria from infiltrating into the laundry
by means of silver-nano coating.
- Prevents any harmful substances from growing in the tub (mold, various bacteria, bad smell,
etc)
2) Driving System
- Ag+ ionized water, generated by electrolysis, provides anti-bacteria coating and sterilization
for the laundry.
Silver plate
Ag+
Ag+ Ag+ Ag+ Electrolysis+
Water supply
Ag+
-
Ag+
Ag+
Ag+ Ag+
Colloid
Ag+
Ag+
Ag+
Ag+
Ag+
Ag+
Ag+
Ag+
Ag+
- 10 -
5. Advantages of the WM1255A
- 11 -
Reference 1. Un-Balance Sensing
The maximum rpm (600, 800, 1000, 1200rpm) for the main dehydration cycle is determined bythe
result of the Unbalance Sensing. And if the result of the Unbalance Sensing goes beyond the set
value, it performs a re-operation.
The restart of the operation begins from the clothes-untwisting cycle after pausing the Unbalance
Sensing.
For wash and rinse cycles (Unbalance Sensing)
If an Unbalance is sensed at a low speed, it performs the Unbalance Sensing a max. of 10 times.
And if sensed at a high speed, it does a max. of 5 times. If Unbalance is over the set value
thereafter, it performs the next cycle without performing dehydration.
For the final dehydration cycle (Unbalance Sensing)
If Unbalance is sensed at a low speed, it performs Unbalance Sensing a max. of 10 times. And if
sensed at a high speed, it does a max. of 5 times. If Unbalance is over the set value thereafter,
the water is supplied during the dehydration cycle to perform the cloth-untwisting cycle a max. of 3
times. However, in a case where 'Unbalances' exceed 3 times, an UE Error is displayed. If there
are no 'Unbalances' during the dehydration cycle, it directly performs dehydration regardless of the
intermediate stages such as dehydration during washing/rinse and final dehydration.
Cloth-untwisting Cloth-untwisting
Cycle Cycle
NO NO NO NO
Retry Retry Retry Retry
Simple
Simple
/Main /Main
Dedydration NO Dehydration
YES YES
YES YES
NO
Re-supply Re-supply
Next Cycle
of Water Cloth- of Water
YES YES
untwisting
Error Error
End of
Dehydration
Samsung Electronics - 12 -
Reference 2. Liquid Balance
- Principle of Liquid Balance
The previous drum-type washing machines used to control 'Unbalances' on the principle of
weight so that the weight of the product was quite heavy, whereas this product decreases the
weight by employing a liquid balance..
Unbalance Unbalance
The centers of gravity for both The centers of gravity for both 'Unbalance'
'Unbalance' and 'liquid balance' face and 'liquid balance' at a speed faster than
downward. the resonance point face in the opposite
direction, so that it functions in a way to
remove the unbalance.
언
발
란
Volume
스
of
의
Unbalance
크
기
1st 제 1 공진점
resonance 제 resonance
2nd 2 공진점 최종 탈수
period 속도 spinning
of final 구간 speed 속 도
Speed
(언발란스 <<500g)
(Unbalance 500g)
Reference 3. Application of the oil damper
- 13 -
3. PRODUCT SPECIFICATIONS
3-1. OVERVIEW OF THE CONTROL PANEL
The temperature can be selected in the successive order of ℃(Cold Water) → 30℃→ 40℃
●
→ 60℃ → 75℃ → 95℃.
● The selection of the temperature is only available for the Wash Cycle.
● It is impossible to set the wash temperature during a wash.
● If the wash temperature button is pressed during washing, the selected temperature is
displayed for 3 seconds.
● If a temperature is selected, it switches the ℃ LED on.
2) Silver Wash Button
● Silver Nano particles are supplied during the wash and rinse cycles.
● The time consumed for the rinse cycle will be longer than for other courses.
● You could not select the key after the start of any operation.
● When you select the silver nano key in a single cycle mode, the cycle is set to the default
of the normal course and you can only select the silver nano key in wash or rinse cycles.
● When the silver nano key is selected, the silver nano kit starts operating its anti-bacteria
function.
- Silver Sterilization: the silver nano kit starts operation in water supply for the washing
cycle or additional supply.
- 14 -
- Silver Anti-bacteria: the silver nano kit starts operation in water supply for the last
rinse cycle.
● When the silver nano key is selected, the last rinse time becomes longer than the others for
effective anti-bacteria feature.
● When the silver nano key is selected, the silver nano LED turns on and when the wash or rinse
cycles are done, the LED turns off. And the LED blinks when the silver nano kit starts
operation or during the silver sterilization or anti-bacteria rinse cycles.
3) Wash Button
● The user can select one in this order: Wash → Prewash → Wash Only
→ Prewash + Wash Only.
4) Rinse Button
● The number of rinse times for each course can be selected in successive order
Number of Rinse Times → +3 times → +4 times → +5 times → 6 times → 1 time ㆍㆍㆍ.
The WASH and SPIN procedures will be deleted at this time. However, they are not
deleted if the Rinse Button is handled after the selection of Wash-Only or Spin-Only.
● When the Rinse Button was selected, the number of rinse times can be selected from betwen
1 and 6 times for each course.
5) Spin Button
● A rotation speed for the dehydration cycle can be selected in the following order:
800 → 1000 → 1200 → 600.
● The WASH and RINSE procedures will be deleted at this time. However, they are not
deleted if the SPIN Button is selected after the selection of Wash-Only or SPIN-Only.
6) Drying Selector Button
● The drying process is performed according to the steps below when the Drying button
is pressed.
- Standard → Sterilization → Easy Iron → Low temperature → Time setting (30min → 60min
→ 90min → 120min → 150min) → Cancel
● The button does not perform a standalone cycle, but an additional course added to the
other cycles
● When selecting Drying, the Drying icon is turned on and pressing it again turns it off.
● This function cannot be selected after entering the drying cycle and is only changeable
when Paused. However, it cannot be selected in Pause mode when Drying for normal
courses has been selected.
● It can only be selected in the Cotton, 95℃, 65℃, Coloureds, Quick or Dedicated Drying
courses
7) Delay Start Button
● This button functions to reserve the end time of the function currently set. Set the
Delay Start time and press the START button to operate this function.
● The Delay Start time can be selected in hourly units and in a 24 hour range.
● It is impossible to change the Delay Start time and the course after the operation starts.
● After selecting this function, the Delay Start LED stays ON for the whole duration time.
● The Delay Start time decreases in hourly units.
8) Add Laundry Button
● You can add laundry when a cycle or operation is in process or the door is closed under
conditions other than the door being unlocked and the temp. sensor of the fan housing
- 15 -
below 55℃.
- You cannot select the add laundry function during the Clean-tub course
● When selecting the add laundry key, if the machine is already operating, the machine stops
temporarily.
● When the add laundry key is pressed, the machine stops the drum rotating and drains the
water to below the door lock level.
● When the water level falls below the door-open level and the door is open, the add
laundry process is cancelled.
● The add laundry LED turns on or off as below;
a. When the door is closed and the temp. sensor of the fan housing is below 70℃ and the water
is below 55℃, the add laundry LED turns on to inform you that the add laundry key can be
selected.
b. When the add laundry key is selected and the machine stops the drum rotating or drains
water, the add laundry LED blinks to inform you that it is in process.
c. When the door lock is off or the temperature is high, the add laundry LED turns off.
The door can be opened when all conditions above are satisfied.
9) Start/Pause Button
This button enables the selection of one of two functions in the order of Pause → Start →
Pause → Startㆍㆍ.
- 16 -
6. Program Chart
①. Jog-dial Switch
This switch enables the selection of a course in the following order: Towel ↔ Cotton ↔
Cotton 95℃ ↔ Cotton 75℃ ↔ Coloureds ↔ Quick ↔ Wool ↔ Delicate ↔ Bedding ↔
Clean Tub.
The initial default value at the time of switching the Power on is Cotton Course.
②. The initial default values for each course:
Main
Default Preliminary Temperature
Course Capacity Rinse Dehydration
Temp. Washing selectable
(rpm)
cold water,
Towel 5 kg 40℃ 3 times 600 Selectable
40℃, 95℃
cold water,
Cotton 10 kg 40℃ 3 times 800 Selectable
30℃,40℃, 60℃
cold water,30℃,
Quick 5 kg 40℃ 2 times 800 -
40℃
(Cold cold water,30℃,
Wool 4 Kg 3 times 600 -
Water) 40℃
(Cold cold water,30℃,
Delicate 4 Kg 3 times 600 -
Water) 40℃
(Cold cold water,30℃,
Bedding 5 kg 3 times 800 Selectable
Water) 40℃
☞ Main Dehydration (rpm) means the maximum rotation speed that can be operated in case of a
small Unbalance. If there is a large Unbalance, a lower speed will be automatically set.
③. Every course is set up with Encorder S/W, and cycles can be changed manually before
pressing the Start Button.
④. It is possible to change some of the cycles even after hitting the Start Button. (Example:
the Rinse and Spin information can be changed during a wash)
⑤. If one of the courses is selected, that LED will stay ON. But if the course is operating, its
LED repeatedly displays On/Off every 0.7 second.
⑥. The Wool and Delicate courses cannot be changed once the Start Button is pressed.
⑦. The 95℃ and 65℃ courses cannot be changed once the heater starts.
- 17 -
7. Function Buttons
1) The Function Buttons have 75±16.7ms of the effective time of pressing.
2) If the press of a Function Button is sensed, a function button sound is heard.
3) If two or more buttons are pressed, the button pressed first will be selected.
(Except for special buttons (Power Button))
4) Cases where Function Buttons are not selectable:
①. No buttons can be selected after pressing the Start command, except the Power Button,
the Start/Pause Button, and the Child Lock Button.
②. The selection of the Wash Temperature is not accepted if a cold course was already
selected.
③. In the case where an Error is generated, all buttons except the Power and Start buttons
cannot be selected.
④. If the Child Lock function is set, only the Power and Child Lock Release buttons can be
selected.
⑤. Completed cycles cannot be selected again.
- 18 -
3) Water Supply Function
① When selecting Wash
-. Water is supplied through cold water + hot water(option) valves to the frequency level of the
wash set up for each course.
(The hot-water valve does not operate when the temperature is set to below 60℃.)
If the wash temperature is set to over 40℃ for each course, it supplies water to
the set-up level and performs a Wetting Cycle and then starts the Heating cycle.
-. When the water level decreases during the Wetting Cycle after the end of the water
supply, it supplies water using a supplementary water-supply function.
(Except for the Wool and Lingerie courses)
-. Conditions of the Hot-Water Supply (Option)
● For a temperature setup of over 60℃ the cold/hot water valves operate at the same time.
● Both cold and hot water are used for steering the water level and as supplementary water.
4) Drying Function
① When the drying function starts, the heater, fan/M, drying water supply and drainage motor
perform their operations, running the washing motor using a stream of water.
② The drying cycle is processed in the order below:
- Detection of Drying Amount
- Primary Drying: Operates the 2000W heater (2 1000W heaters)
- Secondary Drying: Operates the 1000W heater
- Ventilation: When the drying cycle is done with dryness sensing, the washer turns off
the heater and only runs the fan motor, lowering the temperature inside the drum.
All cycles are completed when the temperature of the internal sensor (air sensing) is
below 70℃ (60℃ inside of the drum).
③ Dedicated Drying Course Algorithm
a. When selecting Dedicated Drying, the drying cycle starts to operate and completes
its operation once cooling has ended.
b. During the initial drying operation, if the water level goes over a certain level,
pre-heating is added before dehydrating. When selecting a drying time, the washer
enters the drying cycle directly without sensing the dry amount. When select a
drying option, drying is performed after twice sensing the dry amount.
c. If pre-heating is added to dehydrating, the display time increases by 17 minutes.
d. Selecting the Drying Time does not require detecting the drying amount while the
Drying Option does require detecting the amount twice when the remaining time is
displayed.
④ Algorithm when adding Drying to normal courses
a. The drying feature can be added to courses other than wool, lingerie, quilt and
drum washing.
b. When drying is added, the last dehydrating cycle is converted from normal to pre-heat.
When all normal cycles are done before the drying process starts, the washer senses
the drying amount to reset the drying time and displays the remaining time.
(For Drying added by the Drying Option)
- 19 -
5) SOFT KEEP
① When all cycles are done along with Drying, the END feature starts to operate. Once this is
completed, if you do not remove the laundry, the washer rotates the drum in reverse to avoid
wrinkles.
② The reverse-rotation continues up to 30 minutes after the completion of all cycles.
③ The SOFT KEEP time does not belong to the total washing time.
④ When all cycles are done, the END MELODY is performed and the door lock is switched off.
(However, the door stays locked while the tube is running)
⑤ When opening the door while rotating, all motor and display functions stop operating and
turn off.
⑥ While the Soft Keep feature runs after the washer performs all cycles and the first End
Melody function, the End Melody feature operates every ten minutes and the End message is
continually displayed.
⑦ The rotating direction of the motor is displayed in the same way as that of the drum while
the washer performs Soft Keep.
⑧ No operating keys are activated and even if pressed, they are automatically switched off
while in Soft Keep.
- 20 -
4. ALIGNMENT AND ADJUSTMENTS
4-1 Error Mode
Error Display Cause/Appearance of Error Way of Release
Water If higher than 32kHz or lower than 10kHz of water level
level sensor frequency is continuously kept for 4sec in every
IE Power Off
sensor 0.5sec measurement, this error will occur.
abnormal (caused by wire-breaking of water level sensor)
If AD converter data in water temp sensor become larger
than 63,000 (in case of the temp. sensor being open) or less
tE1
than 2,000 (in case of the sensor being short-circuited), this
error will occur.
If AD converter data in fan-housing temp sensor become
Temperatu
larger than 63,000 (in case of the temp. sensor being open)
re sensor tE2 Power Off
or less than 2,000 (in case of the sensor being short-
abnormal
circuited), this error will occur.
If AD converter data in drying-duct temp sensor become
larger than 63,000 (in case of the temp. sensor being open)
tE3
or less than 2,000 (in case of the sensor being short-
circuited), this error will occur.
In case that position detection signal was not detected longer
than a unit set time during the motor starting and driving, it
3E1 will be retried 5 times. If it is not detected more than 6 times,
this error will occur. (caused by wire-breaking of haul-sensor
and motor, or by restriction of motor driving.)
If an excessive current is detected at IPM, it will be retried 6
times. But if it is detected more than 7 times, this error will
3E2
occur.
Motor
(caused by short-circuit of motor wire)
driving Start button
abnormal If motor rotates in reverse direction during the motor starting
and driving or abnormal signal is detected at haul sensor, it
3E3
will be retried 8 times. But if it is detected more than 9 times,
this error will occur. (caused by motor overload or noise)
If 8 times retrial of motor positioning is failed during the early
time of motor driving, it will be retried continuously. But if it is
3E4
failed more than 32 times, this error will occur. (caused by
wrong connection of haul sensor or motor wire)
If more than 450V of instant voltage is detected at DC Link, If both AC
this error will occur. power signal
PHI (caused by an electric failure during the high-speed and DC link
dehydration) voltage are
Appearance: IPM Low Arm Short Break normal, this
Power In case that there is no AC power signal for longer than
abnormal 60mSec, or that less than 125V of DC Link average error will be
voltage is detected, or that less than 175V is detected released and
Plo during the PHI error, this error will occur. (caused by proceed the
instant electric failure or wire break of power cord) previous
Appearance: Motor-generating current will be charged operation.
through IPM All Open Break.
- 21 -
Unplug the
If AC power signal is detected for longer than 4sec even after
Main relay power plug, and
18E connection of power plug or after opening of the relay by power
abnormal PCB needs to
off, this error will occur.
repair.
If power switch is continuously being pressed for 12sec after
12E Power Off
power-on, this error will occur.
No pressing of a
Switch If a button on the control panel is continuously being pressed button longer
14E
(button) for 30sec. than 1sec will
abnormal release this error.
If there is no press of any button for 10min after power-on or Power will be
8888 changing course before entering an operation, this error will automatically off
occur. after 5sec.
Close the door
If door is open for longer than 1sec at the time of entering or and press
dE
during an operation, this error will occur. START button
again.
Door
If the lock or unlock function of door doesn't work after 3time of
abnormal dE1 Power Off
trial, this error will occur.
Automatically
This error occurs to protect a coil in the locking apparatus
dE2 released after
against frequent usage of lock and unlock function of door.
25sec.
If there is no
abnormal
If a communication to MCU on the control panel is abnormal for
Communic communication
longer than 2sec, it functions to reset MCU to 20mSec and to
ation 13E for longer than
retry the communication. Abnormal communication for longer
abnormal 1sec, it is
than 6sec will make this error.
automatically
released.
If less than 20.48kHz of frequency of water level sensor is
continuously kept longer than 10sec, this error will occur.
(caused by abnormal increase of water level due to breakdown
Excessive 0F of feed valve)
Power Off
water Appearance: It functions to operate drain pump to the frequency
level/water level of 23.30kHz in 20sec-On/4sec-Off.
leakage
If higher than 24.70kHz of frequency of water level sensor
11E during washing and rinse, this error will occur. Power Off
(caused by water leakage at pump, hose, drum tub, etc.)
Fan motor If excessive current signal due to restriction of fan motor is
F Power Off
abnormal detected for longer than 40sec, this error will occur.
If the feed water for washing or rinse doesn't reach the terminal
4E Start button
level of water supply after 20min, this error will occur.
If higher than 70°C is continuously detected for longer than
Water 4Ed 8sec at temperature sensor of drying duct during drying, this Start button
Feed error will occur.
abnormal If higher than 50°C of water temperature is detected at the time
of water feed after selection of WOOL and LINGERIE
EC Power Off
COURSES, this error functions to prevent damage from such a
high water temperature.
If the water level frequency doesn't reach 24.70kHz after 15min
Water during the water drain, or if the water level frequency of less
Drain 5E than 23.84kHz is detected for longer than 20sec during Start button
abnormal dehydration or drying, this error will occur. (caused by foreign
matters in the drain pump or the breakdown)
- 22 -
200If the washing water temperature is increasing more than
4°C every 5sec during the operation of washing heater, this Open the main
error will occur. If higher than 100°C of the washing water is relay at once,
HE detected for longer than 6sec at the temperature sensor, this and Power will
error will occur also. be automatically
(due to a fire caused by an operation of washing heater off after 5sec.
without water)
If the water temperature remains less than 50°C for longer
Heater than 10min after the operation of washing heater, or if it
abnormal HE1 doesn't increase to 2°C higher than the initial temperature of Power Off
the heater for longer than 8sec, this error will occur. (caused
by breakdown of washing heater or opening of thermostat)
If the fan housing temperature remains less than 35°C for
preheat dehydration/low temp drying or less than 50°C for
drying of the others, and if it doesn't rise to 5°C higher than
HE2 the initial temperature of the heater for longer than 8sec, this Power Off
error will occur.
(caused by breakdown of drying heater or opening of
thermostat)
If the water temperature doesn't fall to lower than 55°C for
longer than 30min after the start of washing water cooling,
Cooling
CE this error will occur. If the fan housing temp sensor doesn't Start button
abnormal
fall to lower than 70°C for longer than 30min after the start of
cooling of the last internal temperature for drying.
If time sum of retrial for sensing vibration during dehydration
Unbalance becomes longer than about 10min, this error will occur at
UE Start button
error third times after 2-times operation of cloth-untwisting during
water feeding and whirling.
- 23 -
4-2. Troubleshooting (Test Mode)
- 24 -
-. Drain Pump ON/OFF
-. The rinse LED turns on 5 times when
SW4 A) Keep it on regardless of the operating the drain pump operates.
rate.
-. Fan Motor ON/OFF
A) The error checking time is shortened to 6 -. 150 mins. during the fan motor
SW5 seconds in test mode. operation(Time Dry)/Set Time(Custom
B) Use the SW2 door lock before the fan Dry) LED turns on
motor can drive properly.
-. Heater Sequential Operation
(Dry1 → Wash → Dry2 → OFF) Dry1 Wash Dry2
A) The heater turns off every 5 seconds from Drying Time Drying Time
SW6 Water
the start. 30,60 mins. 90,120 Mins.
Level LED
B) Use the SW2 door lock before each heater LED LED
can drive properly.
- 25 -
4-3. Detailed Examination of Problems
N Check
Operation When Normal Check Points When Abnormal
o Points
Check for a wire shortage of the Motor (in the
Press the START button for the order of Blue/White/Red)
1 Motor
Delicate/Bedding courses Coil resistances of Blue-Red,Red-White and White
-Blue (10~20Ω)
3P connector at Motor side
Press the START button for the
Rotation Voltage of Orange-Pink (5V)
2 Delicate/Bedding courses
Sensor Voltage of Orange-White (5V↔0V)
Voltage of Orange-Black (5V↔0V)
Press the Silver Wash button to
Water
close the Door S/W and then Check the voltage of the Water Supply Valve
3 Supply
press the Temperature button. connector (220V)
Valve
Water will be supplied.
Press the Silver Wash button to
Drain close the Door S/W and then Check the voltage of the Drain Pump connector
4
Pump press the Rinse button. Water will (220V)
be drained.
The voltage between the two terminals of the
Door-
Silver Wash button (Closed)/ Door S/W steering part (Solenoid) (220V)
5 Open
Wash button (Open) function. Resistance between the two terminals of the Door
S/W
S/W(143Ω±10%)
Press the Silver Wash button to
close the Door S/W and then
The Voltage between the two terminals of the
press the Spin button. The
Heater being operated(220V)
6 Heater Heater will function.
Resistance between two terminals of the
(*Caution!
Heater(27±10%Ω)
Long operation of the heater may
cause a fire)
If the jog-dial is moved to Baby The voltage between the pink and orange-colored
Water
Cotton Course during Test Mode, terminals of the water lever sensor (5V)
7 Level
the water level HEX value will be The frequency between the purple and orange-
Sensor
shown in the Display window. colored terminals (22.7 ~ 25 kHz)
- 26 -
5. ASSEMBLY AND DISASSEMBLY
5-1. TOOLS FOR DISASSEMBLY AND ASSEMBLY
NO Tool
1 2 3
17
12
8
19
13
10
mm
mm
mm
10
13
19
4 5
10 mm
- 27 -
5-2. ASSEMBLY AND DISASSEMBLY
Part Name Figure Method of Repair
④
Check Toruble Points
1. Check whether there are any foreign substances
※ Caution between the Rotor and the Stator.
Ensure that the power plug is unplugged during 2. Check the wire conncetions of the Motor (Blue,
repairs. There may be some danger of electric White, Red).
shock. 3. Check the wire connections of the Hall Sensor
※Please Note:
- Wire connections are in the order of Blue, White,
Red.
- 28 -
Part Name Figure Method of Repair
Exchangin
g the Sub 1. Remove the four screws on the back.
PCB
and the
Power S/W
- 29 -
Part Name Figure Method of Repair
Drain
① 1. Put an I-type screwdriver into the gap between
the Cover Front (L) and the Cover Front Panel
PUMP
and press downdwards to separate the hook.
②
3. Separate the connection wire.
(Caution : Be sure to check that the power plug
is unplugged at the time of repair. There may
be a danger of electric shock.)
③
4. Separate the Hose Filter Tub/Drain Hose.
- 30 -
Part Name Figure Method of Repair
Door S/W
1.Open the Door.
①
2. Remove the Spring Diaphragm.
(It is easy to remove if you first pull out the spring
placed at the lower part of the Diaphragm using a
I-type screwdriver.)
※ Caution: During Assembly
In order to assemble this part, first insert the spring
into the groove of the Diaphragm and pull gently in
a clockwise direction.)
②
3. Separate the Diaphragm from the Frame Front.
(When you draw out the Diaphragm, do it slowly in
one direction to avoid damaging it.
※Caution: During Assembly
Hang the groove part of the Diaphragm onto the
Frame Front for temporary fixation, and then bring
the Diaphragm into the groove by pulling gently in a
clockwise direction.
③
4. Remove the screws used to fix the Door S/W.
Draw out the Door S/W.
Remove the connection wire.
(In order to separate the Connector, press the Hook
to release it from the crooked groove and then
remove it.)
※Caution: During Assembly
- 31 -
Part Name Figure Method of Repair
1. Remove the two screws used to fix the Back Cover
Heater/ - Remove the Back Cover
Thermostat - Remove the Cap at (가) region
(가)
①
2. Remove the connection wire
- Separate the Thermostat fixed on the lower part of
the Tub by inclining the set 30° backwards.
(Beware of any remaining water while handling)
Ensure that the Thermostat is separated first and then
the Heater. If they are disassembled/assembled in
reverse order, this may result in electrical shocks from
the Thermostat.
③
4.Draw the Heater out of the Tub
※Caution: During Assembly
In order to assemble it, place the Heater accurately on
the Tub Bracket. A wrong insertion may cause fire.
Insert the packing part completely into the inside of the
tub, just enough to adhere close to the tub. Tighten the
fixing nut with the force of 5kgfcm. A loose fixation will
cause water leakage.
④
Check Trouble Points
1. Check whether the resistance values of the Heater
reach 27.1Ω(1900Wset) and 26.2Ω(2000W set).
2. Check whether the resistance value of the Thermister
reaches 12kΩ (at room temperature).
- 32 -
Part Name Figure Method of Repair
Exchangin
g the 1. Remove the four screws on the back.
Main PCB
- 33 -
Part Name Figure Method of Repair
Water 1. Separate the Deco top, Top cover.
Supply
① - Separate the screws used to fix the Water
Supply Valve.
Valve
- Separate the Valve Wire.
- Separate the Valve Hose.
OPTION
Sensor
①
2. Separate the screws used to fix the Water Level
Sensor.
Separate the connecton wire from the Water
Level Sensor.
Separate the Hose Pressure.
Exchange the Water Level Sensor.
②
Check Trouble Points
1. Set up Test Mode
2. Place the jog-dial to the Boiling Course.
3. The Water Level value is shown in the Display
window.
4. Supply water by force in Test Mode and check
the variations on the Display (ex :A00->987).
- 34 -
Part Name Figure Method of Repair
Silver kit You can locate the silver kit inside the housing
drawer by removing the cover.
- Remove the water hose connected between the
housing drawer and the silver kit.
*.CHECK-POINT
Guide-water
PCB
- 35 -
Part Name Figure Method of Repair
Condenser 1. Remove the Deco top & Top cover
Replacement
- Loosen the screws
- Remove the connector
Check Point
1. Check for damage to the outer look and the
terminals
Check Point
1. Turn the motor by hand to check if it
rotates properly.
2. Measure the internal resistance (between WHT
and BLU)
- number Ω: short, ∞ : disconnected
- 36 -
Part Name Figure Method of Repair
Thermostat 1. Remove the connector
Replacement - Loosen the screws
※ Note: the two thermostats are different
from each other with regard to their properties.
Difference : Auto type - no press system in
the center
(90' marked point on the dry duct surface)
Manual Type - a press system in the center
(140' marked point on the dry duct surface)
Needs to divide the white/black connectors
Check Point
1. Measure the resistance between the two
thermostats.
Auto Type : Always 0Ω
Manual Type: When pressing the press
system, you will hear a "tapping" sound
if the press system is up due to
overheating (0Ω)
Thermistor Disassembly
Replacement 1. Remove the frame plate U
Loosen the screws
Check Point
1. Set to Test Mode
2. Set the position of the jog dial to Fast
3. Temp is displayed on the LED.(HEX)-"00"-
Error
4. Use the tester to measure the resistance (60k
Ω based on 20')
- 37 -
Part Name Figure Method of Repair
Heater 1. Remove the frame plate U
Check Point
1. Measure the heater resistance
(The resistance between the common terminals:47
Ω )
2. Check the connecter for any problem.
※ Note
A Remove the detergent case side
of HOSE-AIR (A), not the tub
side when replacing the dry
heater, the fan or the detergent
case. When removing the tub side
of HOSE-AIR, the screws can fall
inside the tub.
- 38 -
6. Trouble Diagnosis
6-1. Related Parts to Errors for Checking
H M H W E L F D P T T D D F D D D M P M Di D Dr D C F N D B S T W
e a a at M e e e o er h o ra e ra o o a o a af ry yi ry o e o ry el u U I
a i l er I g e m w m er o in e in or or i w n ra in n in n e n- in t b- B R
t n l d p er is m r d n er u m g g g d d F g P E
e m s L Fi er te o S P H O L al e e b ee C H
r o e e lt V C r st / u h o p e P S/ H M T n a d F B A
t n v er al or at W m o s e v C W L e ot h si c b a R
o s el v d p s e n er B ev at or er n k ac n N
r o S e e er er m g k E
Error r e st T S
n er T h T S
s h er h
or er m er
m o m
is st o
te at st
r at
- 39 -
H M H W E L F D P T T D D F D D D M P M Di D D D C F N D B S T W
e a a at M e e e o er h o ra e ra o o a o a af ry ry ry o e o ry el u U I
a i l er I g e m w m er o in e in or or i w n ra in in in n e n- in t b- B R
t n l d p er is m r d n er u m g g g d d F g P E
e m s L Fi er te o S P H O L al e e b e C H
r o e e lt V C r st / u h o p e P S/ H M T n a e F B A
t n v er al or at W m o s e v C W L e ot h si c d a R
o s el v d p s e n er B e at or er n k b n N
r o S e e v er m g a E
r e er st T c S
Error n er T h k S
s h er
or er m T
m o h
is st er
te at m
r o
st
at
17 13E(Communication abnormal) O O O O
tE(Thermister abnormal:HEATING
18 O O O
HEATER)
tE2(Thermister abnormal: Condensing
19 O O O O
Thermister)
tE3(Thermister abnormal: Drying
20 O O O O O
Thermister)
8E(Hot/Cold Water Hoses wrong
21 O O
connected each other)
22 14E(Button being pressed) O O
23 CE(Cooling abnormal) O O
- 40 -
7. Exploded Views and Parts List
7-1. Exploded View of Whole Parts
- 41 -
7-2. Exploded View of Detergent Tray/SUB PCB
Y0162
C0103
C0081
C0043 C0056
C0044
Y0066
C0029
R0014 C0105
C0082 Y0066
C0029
A0128
C0055
A0329
C0002
- 42 -
7-3. Parts List of Detergent Tray/SUB PCB
- 43 -
7-4. Exploded Views of TUB/Damper/Main/Motor PCB
U0095
U0221
W0035
U0198
F0005
U0071
U0064
U0163
H0075
U0201
R0001 U0202
U0358
S0058
R0158
U0013 U0137
I0043 W0004
U0038
U0029
U0061
U0061
F0224 U0061
J0013 I0043
I0071
Y0161
U0359
R0125
- 44 -
7-5. Parts List of TUB/Damper/Main/Motor PCB
- 45 -
7-6. Exploded View of Frame front/Assy Door
R0065
R0030
D0045
D0004 F0064
C0058
D0010 A0355
D0107
D0061
- 46 -
7-7. Parts List of Frame front/Assy Door
- 47 -
7-8. Exploded View of Frame
R0073
R0160
P0053
R0070
F0125
A0351 R0159
Y0162
A0351
R0021
I0003
I0068 W0032
R0158 R0105
R0020
R0104
Q0006
A0352 R0104
R0105
R0103 I0068
R0019
A0282
A0086
W0036 I0022
A0086
F0062
A0358 I0040
B0070
- 48 -
7-9. Parts List of Frame
- 49 -
7-10. Parts List (SA)
- 50 -
NO. CODE NO. DESCRIPTION SPECIFICATION QTY SA/SNA
- 51 -
NO. CODE NO. DESCRIPTION SPECIFICATION QTY SA/SNA
Z0037 6002-001307 SCREW-TAPPING TH,+,1,M5,L16,PASS 4 SA
Z0019 6006-001170 SCREW-TAPPING TH,+,WT,TC,M4,L10,ZPC(YEL) 4 SA
R0029 DC96-00772A ASSY-TRANS REACTORV TS85-PJT,220V/60Hz 1 SA
R0012 DC97-04962D ASSY-COVER FRONT K1,NO-SPRAY/NO-LABEL 1 SA
N0006 DC61-40081A HOLDER-WIRE DAWH-2NC,NYLON66,NTR 5 SA
R0036 DC61-00824A BODY-DRAWER TS85-PJT,PP(TB-53),W 1 SA
R0025 DC97-04971T ASSY-PANEL DRAWER TS-85,GB 1 SA
R0122 DC61-00902A SPRING-DRAWER TS85-PJT,STS304,CD0.6, 1 SA
P0001 DC97-05452E ASSY-COVER TOP SEW-HR125,SNOW-WHT(NO-SPR 1 SA
R0045 DC61-00027A CAP-DRAWER COVER_HOT-HOLE/P12,NBR,L1 1 SA
R0096 DC61-00827A HOUSING-DRAWER(L) TS85-PJT,PP(TB53), 1 SA
N0011 DC61-60067C CLIP-HOSE SK5,ID15.5,WHT/ID15.5, 6 SA
R0039 DC61-01126A BRACKET-GUIDE SEW-4HR126A,GI,T1.6, 1 SA
Z0062 6002-000630 SCREW-TAPPING PH,+,2S,M3,L8,ZPC(YEL),S 1 SA
C0010 DC13-00169A PLD-MICOM 88CS42N/V7IPM_M/0F20,SDIP,64PI 1 SA
F0028 DC97-04964E ASSY-FRAME K1-PJT,PCM/T1.0/IM-SIL 1 SA
D0001 DC97-06979A ASSY-DOOR TS85-PJT,SPRAY/AQUA 1 SC
D0106 DC61-00823B GUIDE-BAR TS85-PJT,POM,L19,NTR 4 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 1 SC
D0081 DC61-00821A HOLDER-GLASS TS85-PJT,FRPP-GLASS(20%), 1 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 5 SC
Y0160 DC63-00372A COVER-PCB(S) TS-PJT,ABS(V0),NT 1 SC
Z0015 6002-001306 SCREW-TAPPING TH,+,1,M4,L14,ZPC(YEL) 1 SC
Z0007 6002-000239 SCREW-TAPPING TH,+,2S,M4,L8,ZPC(YEL),S 4 SC
Z0015 6002-001306 SCREW-TAPPING TH,+,1,M4,L14,ZPC(YEL) 10 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 4 SC
N0002 DC61-60063B CLAMPER HOSE SK5,OD14.5,YEL, 2 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 5 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 3 SC
Z0007 6002-000239 SCREW-TAPPING TH,+,2S,M4,L8,ZPC(YEL),S 2 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 28 SC
Z0015 6002-001306 SCREW-TAPPING TH,+,1,M4,L14,ZPC(YEL) 1 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 6 SC
R0157 DC67-00157A CAP-RINSE MAH2400,ABS,L27.5,WHT(MAYT 1 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 4 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 2 SC
Z0018 6003-000226 SCREW-TAPTITE TH,+,S,M4,L8,ZPC(YEL),SWRC 2 SC
Z0006 6002-000213 SCREW-TAPPING TH,+,1,M4,L12,ZPC(YEL),S 2 SC
Z0018 6003-000226 SCREW-TAPTITE TH,+,S,M4,L8,ZPC(YEL),SWRC 2 SC
- 52 -
8. BLOCK DIAGRAM
9. The Actual PCB
9-1. The Actual MAIN PCB 2 3 4 10 5 6 7 8
1. PCB Power: The voltage between two ends (220V) 7. Hall Sensor Port: Hall Sensor Power, Data
2. Noise Filter: Noise Filtering System 8. Sensor System: Thermistor, Water Level Sensor,
3. Reactor: Noise Filtering System Door Lock Sensor
4. High-capacity Condenser: Soothes the inverted current. 9. Heater Relay: Heater Driving On/Off Switch
5. IPM: Motor Driving IC (switches the current before supplying it to the motor) 10. Motor Power Port: Supplies power to the motor
6. Display Port: Sub PCB Power, Communication (Sub & Main MICOM) (U/V/W)
- 54 -
9-2. The Actual SUB PCB Course Selection Dial
Cotton
Washing Silver Wash Number Spin Speed Drying Cotton 95℃ COTTON
Selector 75℃
Temp. Setup Wash Course Selection of Rinse Setup
COLOUREDS TOWEL
Setup
QUICK
WOOL
DELICATES
BEDDING
CLEAN TUB
1.Power
NO
COM
NC
Power
S/W
Press of Power S/W switches NC to NO and makes Micom start to drive. At this moment, sequential sigals generated from Micom function
to operate Power Relay continuously. One more press of Power S/W switches NC to NO and permits Micom to accept the signal. It will
cut off Power by switching the Relay ON/OFF.
- 58 -
11-3. MOTOR-Driving Part
Power Line
Hall sensor
- 59 -
11-4. Display Part
TMP88CS42N
Water
Temp
Sensing
TMP88CS42N
- 60 -
12. REFERENCE INFORMATION
12-1. MODEL NAME
WM 12 5 5 A XEN
Option
A : AG+ Wash
Buyer
Drum INTRO
machine YR 2005
classification RPM Notation
according to 1000rpm : 10
type : Alphanumeric notaton
1200rpm : 12
WM (Washer & based on the color,
1600rpm : 16
Dryer) grade or any other
- 61 -
12-2. TERMINOLOGY
2) DOOR-LOCK S/W
→ Prevents the door from being opened while a cycle is in progress. For safety purposes, it keeps
the door locked even in pause mode or after the washing cycle unless the water level frequency is
greater than 24.8Khz (anti-overflow level) or the inside-tube temperature is less than 65℃ in the
hydrating cycle, and 55℃ in the washing cycle.
4) THERMISTOR
→ Keeps sensoring and controlling the temperature inside the tube to keep it below your settings.
8) CHILD LOCK
→ Prevents children from playing with the washing machine.
- 62 -
9) PRE-WASH
→ The machine does a preliminary wash of about 10 minutes prior to the main wash. This is
particularly effective for cleaning badly stained laundry.
→ The tube automatically rotates when no water is supplied to detect the laundry weight so that the
proper wash time can be determined. (Standard, Boiling, Economy Boil and Dirt courses and
Toweling and Drying cycles)
- 63 -
12-3. FABRIC CARE CHART
Do not iron
Delicate fabric
To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in mind:
. Operate the appliance only from the type of power source indicated on the marking label.
If you are not sure of the type of power supplied to your home, consult your appliance dealer or local power
company.
. Use only a grounded or polarized outlet. For your safety, this appliance is equipped with a polarized alternating
current line plug having one blade wider than the other.
This plug will fit into the power outlet only one way. If you are unable to insert the plug fully into the outlet, try
reversing the plug. If the plug still doesn't fit, contact your electrician to replace your outlet.
. Protect the power cord. Power supply cords should be routed so that they are unlikely to be walked on or
pinched by items placed on or against them. Pay particular attention to cords at plugs, convenience receptacles,
and the point where they exit from the unit.
. Do not overload the wall outlet or extension cords. Overloading can result in fire or electric shock.
- 64 -
12-5. Q & A
Q1. The machine does not respond to my keystrokes even while operating.
Check if Child Lock is on. To switch it off, see the User Guide.
Q3. The temperature is not displayed during the rinse cycle of the Boiling course.
The boiling feature only works for washing and therefore the temperature is not displayed in the
rinse cycle.
Q4. The Rinse Button LED blinks even when the machine is in the hydration process. Does this
indicate an error?
The hydrating process after the wash is classified as part of the rinse cycle. This is a normal
operation, not an error.
Q5. During the dry cycle, I hear the sound of water continuously falling.
This is a laundry condensing system that supplies cold water to drain out the vapor and the cold water
at the same time. It is a normal operation for effective drying.
Q6. The transparent glass door is very hot during the boiling or drying processes. Is this all right?
The heat inside the tube while boiling or drying can cause physical damage. To avoid this, we use
reinforced glass for the internal door and reinforced plastic for the outside door. Internal heat can be
transferred to the user but there is no risk of harm. You do not need to worry about this. The
company's 10kg drum machine uses a double door system of reinforced glass and plastic, which is
even safer than other third-party products.
Q7. Can I use a normal dry cleaning detergent available on the market for effective cleaning?
The drum machine dries the laundry at a high temp. over a long time. Other chemicals can cause
damage to the laundry in the drying process. Do not use other detergents.
Q9. I cannot select the drying time and the drying option at the same time.
The drying option is a kind of course that continues until the laundry is completely dried. The drying
time is a simple function that you can add if the laundry is insufficiently dry even after the drying cycle.
- 65 -
Q10. While operating, the time disappears temporarily in the last hydration cycle and returns with
another time. Is this an error?
The machine detects the laundry weight before the hydration cycle and determines the final drying
time. The drying time will then disappear for a moment. The initial drying time is changed to a
more accurate drying time before being displayed. This is not an error.
Q11. In the drying cycle, the machine is very hot only on its right side. Is this an error?
The drying heater is located on the right side of the machine and the heat can be transferred to
the user. But this cannot cause any physical damage to the user. You do not need to worry about
this.
Q12. In the lower drying course, the machine does not perform the drying cycle even when it reaches
the set time.
The lower drying course is only for laundry that may possibly transform or contract. More than 3kg
of laundry can deactivate the drying function even when the time is up. Do not insert too much
laundry.
Q14. The machine shakes badly when it detects the weight of the laundry for drying. Is this a kind
of bad leveling?
The machine can shake temporarily when a lot of laundry is placed inside, as it drives the motor
very fast for detecting the weight. This is not an error, and the machine does not need to be
reinstalled.
Q16. I only want to dry the laundry but the machine also performs hydrating.
If moisture remains inside the tube or the laundry has too much moisture even after hand-washing,
the machine performs drying after the hydrating process for faster drying.
Q17. I just want to dry the laundry. Do I need to connect the cold water hose?
The machine can process the initial cycle without cold water. However, it displays 'err' when it
realizes that the cold water hose is not connected. So make sure to connect the cold water hose
before it needs to be used.
- 66 -
Q18. What is the difference between anti-bacteria and sterilization?
Sterilization is a process that initially gets rid of up to 35000 different bacteria into asepsis. In the
meantime, anti-bacteria is a process that injects a small number of bacteria in the asepsis conditions
and checks how many bacteria survived after 18 hours.
In short, sterilization kills bacteria and anti-bacteria prevents bacteria from surviving.
Q23. The water in the tube looks the same as ordinary water. Are you sure the machine uses
silver ionized water?
You cannot visually distinguish between them under ordinary conditions. However, silver water is a little
darker if placed in a transparent container.
- 67 -
Solut ion
NO. Type Part Situati on Before consu lti ng cause
method
DRUM appearance part Being opened & closed AS In case of a cover not being opened or closed ☞ Door is
WASHER bad/Being attached & rerecomm drying the d
1 detached bad ended safe level.
DRUM appearance part Label(sticker) being detached consulting …for the specification or label of product ▶ Is it the
WASHER lead the customer to attach diretly or it is for adv
2 send the engineer to do so. For other is not attac
advertisement or PR label it may not be
attached.
DRUM appearance part Accessories being not AS ..Check whether the componets are ☞ Sir we re
3 WASHER included rerecomm same as those in the manual. If not product wh
ended contact to SVC. best to clea
DRUM appearance part Color coming off/rust AS It may be occurred when the machine is installed ☞ Being ru
WASHER rerecomm in the humid place which causes the rust or to the time
4 ended discoloring. replaceme
the location
DRUM display part Display part being not lit up/ AS It is a symptom occurred when it is installed in ☞ Dry the
5 WASHER not being cleared rerecomm the humid place or the water is entered its inside. engineer's
ended
DRUM display part Character being broken on AS ☞ In this c
6 WASHER display rerecomm
ended
DRUM display part Display not being cleared AS ☞ In this c
7 WASHER rerecomm
ended
DRUM display part Display malfunction AS ☞ In this c
8 WASHER rerecomm
ended
DRUM door related Door sensor not being Others ☞ In this c
9 WASHER detected
DRUM a noise A noise being occurred General Please check whether a washer is installed and ☞ You are
10 WASHER intermittently during washing consulting used with removing the safety device positioned removed a
at its rear.
DRUM a noise A noise being occurred General ..Make a comment for the customer to Did you remove the washer safety device? It ☞ Please c
WASHER intermittently during consulting prepare the memorandum since he can may be occurred when the laundry is leaned to direction an
11 dehydrating not be famaliar with the contents one direction or the machine is not aligned inside such
DRUM a noise Water leakage being occurred 상담 Lead to reassembe when water supply hose is Disconnect
15 WASHER at water supply connection departed.
DRUM water leakage Water being overflowed from General It may be used with so much detergent or left ☞ If the det
16 WASHER related detergent box(front loading consulting alone for a long time without use. detergent b
washing machine)
DRUM water leakage Water bein leaked to floor General It is a symtom occurred when the hose of bottom ▶ Check th
17 WASHER related consulting not outside is departed or torn off. water drains
DRUM water leakage water being leaked at water General It may be occurred when it is pushed out due to ▶ Disconne
WASHER related supply connection part consulting the water pressure or it has bad connection. because the
18 difficut insta
can buy i
DRUM water leakage Water leakage being occurred General The leakage during water supply can occur ☞ First re-a
19 WASHER related during water supply consulting possibly due to the bad connection of tap and
coupler and water supply hose.
DRUM water leakage Natural General It can be appeared at the drum washing machine ▶ For the m
20 WASHER related drain(continually)/water not consulting of which the drain hose is located at the bottom. up and fix it
filling tub all water su
DRUM smell/smoke Burning smell General For the initial use of product It may appear during ▶ Is that a
WASHER consulting the operaiton with coupling each other but it after 4~5 da
21 carefully watched by the customers who are frequency o
using more than for 3 years. engineer
DRUM smell/smoke Burning/smoke General Pull out the plug in case of smoke or fire. It can be shown in case that the interior ☞ In this ca
22 WASHER consulting components of the products do not work
normally.
DRUM power soruce Power not supplied AS It can be shown in case that the power cord is not ☞ Take out
WASHER related rerecomm inserted or electricity is blacked out or the interior the other pr
23 ended components of the products do not work engineer's i
properly.
DRUM power soruce Current leakage breaker being General It may be occurred when the humidity is full ☞ In this ca
24 WASHER related dropped consulting inside the machine.
DRUM power soruce Autmatic stop during operation AS It may be occurred when there are too much ▶Reduce t
25 WASHER related rerecomm laundry. engineer's i
ended
DRUM power soruce Being power off frequently AS It may be occurred in case of the bad contact of ☞ In this ca
26 WASHER related rerecomm button.
DRUM 4E :front loading Water level sensor inferiority AS This may be happened when there is any ☞ Disconne
WASHER washing machine rerecomm foreign material inside the water supply and drain material inse
29 error ended valve or the interior components of the prodcuts
do not operate normally. Water level sensor or
mother rotation.
DRUM 5E :front loading Water being not drained AS It may be occurred when the drain hose is go Check the in
WASHER washing machine rerecomm over the threshold or water is not drained. engineer's in
30 error ended It may eb occurred when the The filter of pump- Clean the fil
drain moder is fulled with dregs,
DRUM OE :front loading 3E OVER-FLOW General It may be a case that the supply water level is not ☞ After Dra
31 WASHER washing machine consulting detected. after so doin
error
DRUM UE :front loading 4E UNBALANCE ERR General It may be happened when the floor of the Level the ma
32 WASHER washing machine consulting installed palce is not flat or the clothes are after so doin
error entangled.
DRUM HE1 : front E5 WATER HEATER ERR General It may happen when the boiling temperatuer rised Use the prop
33 WASHER loading washing consulting rapidly. (It is also because too much detergent is cooled do
machine error are used.) And if it doe
DRUM HE : front loading E6 WATER HEATER ERR AS It may appear when it dose not reach to the set ☞ In this ca
34 WASHER washing machine rerecomm temperature within a certain time.
error ended
DRUM 1E :front loading E7 Water level sensor ERR AS It may happen when there is a trouble in air hose ☞ In this ca
35 WASHER washing machine rerecomm or water level sensor.
error ended
DRUM cE : front loading E8 Abnormal water AS Check whether the hose for hot and cold water is ☞ Check wh
36 WASHER washing machine temperature ERR rerecomm connected to the water supply hole. and if it does
error ended
DRUM 8E : front loading E9 Water leakage ERR AS Check whether there is foreign material inserted ☞ In this ca
37 WASHER washing machine rerecomm in the drain filter.
error ended
DRUM tE :front loading E9 Water leakage ERR AS Check whether there is foreign material inserted ☞ In this ca
38 WASHER washing machine rerecomm in the drain filter.
error ended
DRUM 11E : front E9 Water leakage ERR AS Check whether there is foreign material inserted ☞ In this ca
39 WASHER loading washing rerecomm in the drain filter.
machine error ended
DRUM door : front Ed:Door being not opened AS It may appear when the the door is opened a ▶There is a
WASHER loading washing rerecomm certain minutes after the completion of washing handle to op
machine error ended or the electricity is interrupted in running.
DRUM water supply Water being supplied little General It may appear when the tap is not opened ▶ Is it chec
WASHER related consulting properly or there is a foreign material inside. inserted? ☞
43
the hose of
entrance. C
DRUM water supply Detergent being remained General It may appear when the long-term used ☞ Sove the
44 WASHER related consulting detergent is not well soluted or when the water If it is not s
temperature is low during winter.
DRUM water supply Water being stopped during General It may appear when the water is cut or the water ▶ Is it chec
WASHER related the coming in consulting supply hole is clogged. the water su
45
blackout pu
take out t
DRUM water supply Clothes being damaged General ☞ In this ca
46 WASHER related consulting
DRUM water supply Water being not supplied in It may appear when the tap and the water supply ☞ Make the
49 WASHER related winter hose are frozen if it is used at the veranda in the
winter.
DRUM rinsing related Rinse being not put in tub General It may appear when the rinse agent remains to ▶Did the rin
WASHER consulting clog . putting the r
50
to the ream
the cap and
DRUM rinsing related Bubble being remained General It may appear when there is too much or too little ☞ If there is
51 WASHER consulting laundry. the laundry
DRUM dehydrating Dehydrating time being General ..Make a comment for the customer to The vibration and noise occur when the horizon ☞ If there is
WASHER related increased again consulting prepare the memorandum since he can is broken or the laundry are leaned to one severely en
53 not be famaliar with the contents direction. So It may appear when the safety
completely. device is operating to prevent it.
DRUM dehydrating Washer being worked for four Specific If the washing machine consumes hours more ☞ Check w
DRUM dehydrating Not being squeezed well General It may appear when there are clothes like vinyl. ▶Check wh
57 WASHER related consulting prevent the
request an e
DRUM dehydrating Water being in at purchasing AS ☞ There ma
58 WASHER related rerecomm products tes
ended
DRUM dehydrating Dehydration being not worked General It may appear when the interior components do ☞ In this ca
59 WASHER related at all consulting not work properly.
DRUM others Action for water being freezen AS It may appear when the machine is used at the ☞ pour the w
60 WASHER in winter rerecomm outside or the veranda. hose in to th
ended washing box
DRUM others being clogged/foreign General ….the drainage hose clogged or foreign ☞ After loos
61 WASHER materials consulting material inside whether the
DRUM washing related Clothes being damaged General Check whether there is foreign material inside ☞ Check wh
WASHER consulting (coin nail and other sharp material) and so it may dehydrating
66 appear due to the zipper or button of jeans. dehydrating
except the d
ELECTRONICS
This Service Manual is a property of Samsung Electronics Co.,Ltd. © Samsung Electronics Co., Ltd. September 2005
Any unauthorized use of Manual can be punished under applicable Printed in Korea
International and/or domestic law. Code No. : DC68-02081A