Professional Documents
Culture Documents
Stratos
Bone Densitometer
0120
Service Manual
Ref. D015-40-001 Rev.A - April 2015
Service Manual – STRATOS
HISTORY OF REVISIONS
IMPORTANT!
PROTECTION AGAINST X-RAYS
THIS X-RAYS UNIT MAY BE DANGEROUS TO PATIENT AND OPERATOR
UNLESS PROTECTION MEASURES ARE STRICTLY OBSERVED.
Although the unit is designed to provide an optimal security level, meets the
standards of the international system, and is equipped with sophisticated protection
devices for protection against X-rays, no equipment can not really guarantee zero
risk. For this, we advise that users must take necessary precautions to prevent
anyone careless, untrained or unaware of the danger from using this device.
It is important that everyone working with X-radiation be properly trained and take
adequate steps to insure protection against injury.
The manufacturer assumes that all user and service personnel authorized to use,
install, calibrate and maintain this equipment are aware of the danger of excessive
exposure to X-radiation, are sufficiently trained and have the required knowledge for
it. The equipment herein described is sold with the understanding that the
manufacturer, its agents, and representatives are not liable for injury or damage,
which may result from exposure to X-radiation.
Various protective material and devices are available. It is recommended to use such
materials and devices.
The equipment contains materials and components that are potentially dangerous
to the environment (such as PCB, electronic components, used dielectric oil, lead,
batteries, X-ray tube, detector CdTe (cadmium telluride) rare samarium earth filter
etc.) which in the product end of life, must be regarded as such, and treated
according to national and international regulations.
TABLE OF CONTENTS
STRATOS is a Bone Densitometer that uses the DXA technology (DUAL energy X-ray
Absorptiometry). The system is monitored by a computer equipped with a - minimum
– 2.8 GHz Pentium processor on Windows XP, Windows 7 or higher. It performs
measurements of the bone density on various parts of the body such as the spine,
the femoral bone, the forearm and the whole body using X-ray. It provides
information for these parts on the projected area about the bone mineral content
(BMC), the bone mineral density (BMD). It measures the whole body composition,
and gives the level of fat and lean tissue.
1.2. Indications
1.3. Contra-Indications
All female patients liable to be pregnant should not, under any circumstances,
undergo an examination without consulting their attending physician beforehand.
1.4. Warnings
1.5. Precautions
PRECAUTION: Do not lie or sit on the scanner for purposes other than
scanning.
PRECAUTION: Make sure that the correct voltages are set for the
equipment to be connected to power supply.
WARNING: Log out from the device when you have finished to use it.
The number of examinations carried out per patient should be kept to a minimum,
and should not exceed European/International standards currently in force. To this
day, there is no side effect that we know if the limits are abided by.
The physician/user has to clean STRATOS at least once a week using a non
abrasive cleaning solution to make sure the device remains clean and efficient.
Before cleaning the unit, make sure that the power supply is disconnected.
Avoid allowing water or liquid of any kind enter into the unit as it may cause short
circuits or corrosion.
To clean the surfaces of the table, dampen a lint free soft cloth with a 70 % isopropyl
alcohol or ethanol solution. Gently wipe the device.
In case body fluids are observed, use a disinfectant product and follow the procedure
recommended by the manufacturer.
It is recommended to clean the surfaces in contact with the patient after each
contact.
If disinfectants that form explosive gas mixtures are used in the room, dispel theses
gas before switching on the unit.
When carrying out disinfection in premises with an atomizer, it is advisable to switch
off the equipment, let it cool and cover it with a plastic cover. When the mist of the
disinfectant is dissipated, you can remove the plastic cover and disinfect the
equipment by wiping it.
Electrical Specifications:
This device is in compliance with IEC/EN 60601-1-2 standard that defines the allowed
emission levels from electronic devices and the required immunity from interference
caused by externally generated electromagnetic fields.
It is not, however, possible to exclude radio signals coming from transmitters such as
mobile phones or similar mobile radio devices. These and other transmitting devices,
including those in compliance with the EMC standards, may influence the proper
functioning of medical apparatus when used in proximity and with a relatively high
transmitting power.
RF Emissions Class B
CISPR 11
Harmonic Class A
Emissions
IEC 61000-3-2
Voltage Complies
fluctuations/
Flicker
emissions
IEC 61000-3-3
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption
and reflection from structures, objects and people.
a
Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically
with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site
survey should be considered. If the measured field strength in the location in which the STRATOS is used
exceeds the applicable RF compliance level above, the STRATOS should be observed to verify normal operation.
If abnormal performance is observed, additional measures may be necessary, such as re-orienting or relocating
the STRATOS.
b
Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
This system emits ionizing radiations in the form of X-ray. If handled incorrectly, it
may be dangerous to both patient and user. To avoid any incident, do not attempt to
install the equipment yourself. Always refer to an authorized representative of DMS.
STRATOS complies with the following standards : IEC/EN 60601-1-3, IEC/EN 60601-
1-6, IEC/EN 60601-1-2 and IEC/EN 60601-2-54.
It is the responsibility of the user to check the local standards concerning X-ray
emission. This may include notifying the competent authority about the installation
and the use of the device and if necessary, have it certified.
This scanner is equipped with a laser light to help the user locate the correct position
of the arm in relation to the patient.
The tag attached to the machine is detailed in chapter 4.3.5 “Tag signalling laser
beam emission”.
STRATOS has an emergency stop button. If you press this button, the scanner will
stop immediately and no X-ray will be emitted.
The emergency stop button should always be on “ON”. It should never be used to
switch on/off the device.
If this button is used, then the following procedure must take place:
i) Switch off the master switch on the side of the machine to turn power off.
ii) Put the emergency stop button back into normal position.
iii) Switch on the master switch to turn on the machine.
iv) Carry out a Quality Control with the external phantom before resuming the
patient's examination.
NOTE: If the user suspects any problem, contact immediately the authorized
representative of DMS.
European standards require that the owner of a machine get rid of it properly once
the service life has expired.
DMS advises the user to get rid of the machine in accordance with the provisions set
by the European standards in force at that time.
Should you have any questions about the nature of the materials/components used,
please contact DMS before the expiry date.
1.11.9. Certification
Government’s departments of health often require that the medical services have
their X-ray diagnostic devices certified. Many health units, on the municipal level or
on the national level require from health services that they hire qualified personnel in
radiology to operate X-ray diagnostic devices. Contact the security, health and
radiations department office of your town, your state or your country, to ensure the
procedures required for certification and compliance have been abided by.
The certification of the laser varies from a country to the other. Contact the security,
health and radiations department office of your town, your state or your country for
any information concerning the laser certification.
1.11.10. Signalling
Place a signal lamp “Caution X-rays” in the environment or in the room where the
equipment has been installed. The level of radiation leakages from the X-ray
monoblock is low, the system doesn't need additional shielding in the walls, on the
ground or on the ceiling of the room where the system has been installed. However,
refer to the security, health and radiations department office of your state or your
locality concerning the conditions of protection for your country.
In principle, no other warning precaution is required for the laser, but you can contact
the security, health and radiations department office of your town, your state or your
country for potential regulations.
2. Contacting DMS
If there is any question or problem with the device, it is possible to contact DMS:
By phone:
Tel.: (+33) 466 293 043
In order to treat your request as soon as possible, please prepare the following
information before calling: (See chapter 5 “Version”)
- Device serial number
- Software and Hardware versions
- Failure report
By Fax:
Fax: (+33) 466 278 747
In order to treat your request as soon as possible, please write the following
information into your fax: (See chapter 5 “Version”)
- Device serial number
- Software and Hardware versions
By email:
Email: support@dms.com
In order to treat your request as soon as possible, please attach the following
information to your email: (See chapter 5 “Version”)
- Device serial number
- Software and Hardware versions
- “system.cfg” file, available in the folder C:\DMS\Stratos\
- “Errorfile.log” file, available in the folder C:\DMS\ Stratos \
- “Informationfile.log” file, available in the folder C:\DMS\ Stratos \
- “log” folder, available in the folder C:\DMS\ Stratos
- Examination.scan, export the wrong examination in SCAN extension
then it will be store in the folder c:\DMS\Stratos\Export scan
-
All information will be very useful for DMS in order to satisfy your request as soon as
possible.
3. Foreword
This manual was made up to support technicians at installing and repairing the bone
densitometer STRATOS. Its content is divided into several parts:
Protective ground.
Important read
Warning
4.3. Tags
5. Version
In the
main
page:
click on
the DMS
logo
Sometimes, procedures and instructions are specific for the firmware version of the
scanner. In this case the corresponding firmware version will be indicated. To figure
out which version you are running, click on the company logo in the main menu, look
for the line: Version.
However, do not hesitate to call the after sales service management to ask for
technical support whenever you are in need of it.
6. System Description
6.1. Equipment Supplied with STRATOS and Required
Equipment Information
Standard equipment:
- STRATOS device
- 1 power cable
- 1 RS 232 cable (communication cable)
- 1 USB adapter
Standard accessories:
- 1 fuses kit
- 1 Quality Control Spine phantom (3 ROI)
- 1 spine positioning cushion
- 1 foot support to block the internal rotation of the femoral bone. It is also used for
the 2 femoral bones in the "Dual femur” mode.
Optional accessories:
- Digital Vertebral Assesment (DVA) positioning cushion
Documentation:
- User manual (CD ROM)
- Installation instructions
- Software (CD ROM)
- Packaging list (giving the detail of the equipment supplied)
- Data sheet
- Customer request card
- Installation form
- Training Report
- Service manual
System configuration:
User computer:
- Specifications for a minimum configuration:
- CPU Intel Pentium dual core (2.6 Ghz minimum)
- 2Go RAM
- Hard disk: 250Go minimum
- CD-DVD burner
- Microsoft windows seven (32bits or 64 bits) or windows 8
Screen
- Screen specifications:
- 15”or 17” SVGA (or larger)
- EC approved
- 1024 x 768 minimum resolution
Communication:
-1 Serial Cable to connect with the device (5 meters)
-1 Ethernet cable, in case of other network connection (DICOM, Server,Internet)
(Not delivered)
-1 Ethernet cable in case of 3D Box
Operating conditions:
- Temperature 20° - 25° C
- Relative humidity 20 - 80%.(no condensation)
Room compliance:
Test
Function Range
Point
TP1 I Prim
TP2 GND
TP3 Logic command 1 for driver board
TP4 Logic command 2 for driver board
TP5 Inverter frequency mAs
TP6 PWM
TP7 mA FLUORO (=0.00V without X-ray) 1V=1mA
TP8 mA RAD 1V=10mA
TP9 KV TOTAL 1V=20KV
TP10 KV + 1V=10KV
TP11 KV - 1V=10KV
LED description
LED1 X-Ray command ON ON with Xray
LED2 Delta kV max error
LED3 kV>110% error
LED4 kV min. error
LED5 I prim. Max error
PWM com1 (Led=ON when command
LED6 is OFF) ON
PWM com2 (Led=ON when command
LED7 is OFF) ON
LED8 Preparation RX ON ON with Xray
LED9 +15Vdc ON
LED10 -15Vdc ON
LED 11 Not used
Transformer
Inverter Filament
Block board USB/Serial
PC Supply insulation
Supply
filters adapter
Mixed
Supply RS232 cable
Board
Keyboard Digital
board counting
board
Stepping Stepping Rotation Positionning
motor motor disk Sensors
driver driver
driver Keyboard,
Positioning
Buttons, Detector
Cooling Laser
Autocalibration fans Indicating
interface board
Emergency
Y X Disk rotating motor + stop button
Electromagnet + disk
Motor Motor position sensor
DETAILS:
Mains:
Supply switch:
ON/OFF switch with built-in protection fuse and mains input (5A temporized Fuse in
240Vac configuration, Schorter 10A temporized Fuse in 110Vac configuration).
Supply selector:
Transformer:
General Transformer:
Primary: 110Vac/220-240 V / 50/60Hz
Secondary: 220Vac 5A
26Vac 5A
Supply Filters:
PC power Supply:
Provides 12V, 5V, 3.3V, -5V and -12V according to ATX standards
CPU Board:
Monoblock:
Provider: IMD generators, Italy, Monoblock provided with Inverter Block and
Filament Board
Reference X-RAY HF1 F/12 Monoblock
Focal spot size: 0.5 mm x 0.5mm
Maximum Power of shoot 2mA/ 100 kV continuous
Beam filtering: 200µm Samarium filter and 2mm aluminium filter
Inverter Block:
Inverter block commands the high voltage of the monoblock and the logic
commands.
Filament Board:
X Motor/Y Motor:
Stepping motors:
Y Direction (Breadth): SANYO Motor 103H7821 – 0440 Reduction gear PLE 60 1/8
X Direction (Length): SANYO Motor 103H7821 – 0440 Reduction gear PLE 60 1/15
Cooling fans:
This board allows to transmit the command signals of the auto calibration disk and
of the electromagnets and also to receive the information from the disk position. It
is a passive board, just used to make the connection easier of the disk signals. No
active component is used on this board.
Electromagnets:
Sensors:
Position sensors:
Switches Cherry positioned at the extreme position of the mechanical parts. (X and
Y), indicating the end of movements of the trolley, 5V supply, normally closed.
Keyboard Board:
Board commanding LEDs lightening the keyboard and transmitting the state of the
interface buttons: Signals transmitted to the CPU board through a 3.3V SPI bus
Buttons light supplied by 5V or 24V supplies
Board codification: CC.015.506.A00
The emergency button is directly connected to the acquisition board. This button is
normally closed and supplied by a 5V command.
The other buttons and the LEDs are connected to the Keyboard Board which
transmits the information between the keyboard and the Acquisition board.
The different buttons used are the following ones:
4 Moving Buttons (Up, Down, Left, Right): MSM 19 PI Blue
Validating Button: MSM 19 RI Blue
Switching On/Off Laser Button: MSM 19 PI Red
Laser:
Module LD-701 1mW / Wave length: 670 nm / Output Power: 1mW (class II)
/ Voltage: 3V, consumption <60 mA / Cover material: metallic / Length: 22 mm /
Diameter: 10.5 mm
Board generating a negative High Voltage to supply the detector (Absolute Maximal
output voltage:-1500 V) - Maximal Output current: 0.5 mA
Board codification: CC.015.501.A00
This board counts the photons at the exit of the detector. Those counts are then
digitalized and transmitted thanks to an ALTERA MAXII CPLD.
2 transmitting cables on this board:
- From the High Voltage Board (High Voltage Coax.)
- Data cable exchanging data with the acquisition board, 9-points subD connection.
Detector:
PC Connection cable:
Adapter used to electrically insulate the device from the user PC. It converts the
serial signal into USB signal.
User PC:
Minimal configuration: Processor type Pentium 2.8 GHz, 1 GB, with Windows XP
(not provided with the device).
X-Ray-On Board:
It allows the connection to an external warning light (not provided with the device).
Just based on a command of an electrical relay, it gives an interface through an
IEC-BIP-O-P/CI–M connector to a light. It is protected with a 2A fuse.
Relay: JW1FSN – DC5V / Connector: IEC-BIP-O-P/CI–M (2 points IEC Cable)
Test points:
TP1: mA Set (Typical values: stand by: 0V, Mode1: 0.1V, Mode2&3: 2V)
TP2: Filament Board frequency
TP3: Set I Filament (Typical values: Stand by: 1.4V; Other: defined by
calibration (Filset On))
TP4: Anodic mA
TP5: +15V DC
TP6: Anodic mA
TP7: Reserved
TP8: Filament current
TP9 – TP10: GND
Details of every cables and electronic boards are given in chapters 12 Cabling
and 13 Electronic.
7. Pre-Installation Information
7.1. Physical Characteristics
8. Installation
8.1. Installation Recommendations
Information:
The installation procedure requests 2 persons during 1 day.
If the frame doesn’t need to be taken off to come into the examination room,
skip the step 8.4.
Delivering information:
Packaging dimensions:
Dimensions : 137 cm x 259 cm x 160 cm
Gross weight : 550 kg packed
Volume : 5.67 m3
2. Remove the panel “SIDE TO OPEN”. Check that the "shock sticker" is
not red.
3. Unscrew the top and small side panels. Unscrew the 4 cross-headed
screws positioned on the opposite side of the panel marked “SIDE TO OPEN”.
Be careful, rafters elements inside the crate may fall or damage covers.
4. The following instructions are inside the crate, on the machine. They are
detailed below.
5. Open the plastic protection, remove all the accessories on the machine.
6. Remove the mattress and unscrew the 4 screws CHC M6x30 of the
table.
8. Pick up the accessories box, the monobloc and cushions positioned inside
the machine.
11. Remove the arm plate. This one will slide on the 2 guidance.
13. And remove the 6 shims between the machine and the crate (2 in the
center and 1 on each corner).
The following procedure explains how to take off the frame covers.
There are 4 covers to take off, 1 on each side of the device.
1) Take off the frame metallic rear cover (not during the installation
process):
The 2 lateral covers can be easily taken off by unscrewing 4 screws on each
side. The parts to unscrew are showed on the picture below (M5 screws):
3
2
4 1
Unscrew the 4 M5 nuts which are maintaining the rear plastic cover:
Inside the
frame, the 7
fixation points
of the front
cover are the
following ones:
(M5 screws
and nuts).
Once the arm is taken down, you have the possibility to move the whole
frame, putting it on two trolley/dolly (Put the back side of the device to
prevent any damage on the front (visible part)).
Loose the two M8 screws on each corner and separate the frame.
Use the Mark drawn in 6.4.1 to mount the two half frame correctly.
Reassembled
frame
Tight the two (2) M8 screws on each corner with its grower and flat washers.
Now you can slip the arm into the frame. First, slip it in horizontally then
rotate it at +90°.
2) Since the
switch plate pass
the frame.
Rotate it at
+90
NOTE: 3 persons
may be required
1) WARNING: for this
Take care about operation.
switches, motor
and cam don’t
crash the rear
steel cable.
To mount the arm, slide the arm to engage it into the Rollon guide at the front
side of the device, and, at the same time, engage the screws into the holes at
the rear side.
In the same
time, engage the
Slip the rail maintaining
foot into the screws into the
Rollon guide big fixation holes
(U guide). at the rear side
of the arm.
CA015143 CA015125
CA015116
CA015132
CA015137 CA015133
CA015123 CA015120
CA015145 CA015121
Tinned
copper
braid
fixation
screw
During transportation, the inverter has been taking off to avoid forklifts
damages.
Screw M4-10
B. supply connection
Monobloc supply
Ground
connection
CA015121
CA015144
Respect the position of the belt according the position’s marks done
beforehand.
4 screws to
tight at each
side
Position of the
M5-20
Fix the 4 screws on each side when you have a correct position.
4 M5 CHC
screws to fix
(on 2 flat 2 M6 CHC
angle screws to fix
brackets)
The position of
the stirrup was
take before
removed the arm.
1) Once the arm is in place, move it along the device to let him take a
natural position.
2) Cut the transportation collar on the front and backside position of the
frame.
3) Position the cables around the device, and check that they respect the
following rules:
Caution:
When cables are fixed, check that cables are correctly configured
around the device, and that no cables are crossed!!
1 Cable 2 2
Cable 1
3
Stirrup
Cable 1 4
Cable 2
6
5
Check that cables are correctly leaded at the level of the different
pulleys:
To facilitate the mounting, just slightly tighten the 4 screws and use them as
a support.
3. Then, put the equipped monoblock on the support (be careful with the
cooling fans command cable).
4. Maintain the cable holder with the M5 screws provided with the device.
2 M5 screws
allow
maintaining
the cable
holder.
Plug the
cooling fan
connector, and
maintain it
thanks to a
plastic circlip.
Plug the
HE10
connector Check if all other
on the J1 connectors are
autocalibrat well plugged.
ion board.
J6 is not used
The following procedure explains how to mount the different covers. The
procedure is in 2 parts: the first one describes the mounting of the frame cover,
the second one, the mounting of the arm covers.
Before the mounting of any cover, check the general configuration of the
device.
The frame is covered by 4 different covers: the front cover (long and flat
panel), the rear cover (long and thin cover), and 2 side covers
(symmetrical).
A grey metal plate is used to cover the rear side of the device.
You can install the arm grey cover before this one to
avoid any risk of damage for the arm cover.
3. Position four LL5 Flat washers on each corner of the frame, as indicated on
the following picture:
In each Detail of
corner of where to
the frame, place the
place a LL5 washers at
Flat washer each
corner
4. Position and screw (without blocking) the side covers, left and right
(M5W0093 and M5W0094).
Required material:
(8x) LL5 Flat washer
(8x) W5 Grower washer
(8x) M5-12 CHC screws
During this step, the washers which have been put in each corner aim at
protecting the cover fastenings.
Position each side cover in order to fit as well as possible with the front and the
rear cover. Then, screw and block each screw in the order described on the
following picture:
2 3
4 1
3 2
4
1
Difference of level
between the front
cover and the side
6. Position and fix the rear grey metal plate (M5W0098) on the rear side of the
device.
Required material:
(6x) M5 Flat washers
(6x) W5 Grower washers
(6x) M5-12 CHC screws
The arm is covered by 4 different covers: the front cover (M5W0092), the rear
cover (M5W0091), the top cover (M5W0089) and the bottom cover
(M5W0088).
2 fixing tracks (M5W0092) allow to fix the covers along the arm, and the
keyboard may be provided separately of the top cover. A last cover is used in
this instruction, that is to say a square metal plate (M5W00106)
1. If they are not present along the arm, place and fix 2 fixing tracks
(M5W0077) on each side off the arm.
Check that the distance between the top of the arm and the top of the tracks is
11 cm.
Required materials:
(4x) M5-12 CHC screw
(4x) M5 Tooth lock washers
M5W0077
3. Mount and screw the rear cover (M5W0091) behind the arm, proceeding
from top to bottom.
Required materials:
(8x) M5-12 CHC screw
4. Check the continuity between both covers, especially on the thin parts at the
top of the cover (See on pictures).
M5W0091
3
Put the polycarbonate sheet (without the 2 film protection), you can fix it using
some glue or double-sided tape on the bottom head cover.
And slip the cover along the arm to engage it between the 2 first covers, as
indicated on the picture:
M5W0088
Engager le capot
The bottom cover comes
entre les deux capots
between the
déjà2mis
first covers.
en place
6. Mount this cover, without tightening, on the arm thanks to the nuts to be
placed into the covers with flat washers.
Required materials:
(6x) M5-16 CHC screw
(6x) W5 Grower washer
(6x) M5 H nut
7. Slightly move the cover to center it at the level of the covers placed along
the arm. The position must fit with the global line of the device. Once the cover
well placed, tighten all the fixation screws.
8. Just position the top cover over the arm without fixing it.
9. Position the square plastic plate (M5W00106) behind the arm, as indicated
on the following picture.
10. Insert the metal plate into the bottom cover, and fix it from “outside”
thanks to 4 dark M5-12 TCHC screws.
Required materials:
(2x) M5-10 TBHC screws (preferably dark, ex: burnished steel)
11. Fix the keyboard board on the arm front with four screws (CHC 3*10).
« GRIMPFLEX » need to be
visible.
CA15133
12. Put the top cover, and link the emergency button and the keyboard thanks
to the 2 flat cables.
Careful: don’t crash flat cables when you mount the upper
cover.
Required materials:
(8x) M5-12 CHC screws
The only thing to do is to loosen the 4 Apaax feet of the table until the wheel
become free to move.
Then remove the wheel with an Allen key n° 10 and a pawl n°19.
Once the
Apaax foot allows
foot to Wheel to taking off
loosen take OFF the wheel,
loosen the
maintaining
screw of
the wheel
inside the
device.
Once the wheels are taken off, screw the 4 feet to bring down the device as
lower as possible in order to have an easier patient installation.
Finally, adapt those feet to the floor of the examination room in order to have
the table horizontal and bloc the security bolt.
- To position the table, there are 2 holes into the frame, and 2 positioning
screws under the table.
- Put the table onto the frame: the screws must be inside the positioning holes
of the frame, and the reference count target must be placed at the rear right
corner of the frame.
- Once the table is mounted and screwed, then put the mattress over the table.
The dedicated zone must correspond to the target position.
Table presentation
Upside the table
4 holes to
put the
maintaining
screws
(CHC 6*30)
Target positioning
Position of
the
reference
count target
once
mounted
(Backside
device)
110Vac / 220-240Vac
selector Fuse Housing
The X-Ray
on light
(optional)
ON/OFF
button
Serial
Power
supply
Select the
voltage 220V or
110V
Put the 2
fuses:
10A for 110V
5A for 220V
Check led status inside the table (on the electronic plate) to see if there isn’t
any problem.
OPTION: the red or white light for the X-ray external lamp.
The X-ray lamp could be plugged to the unit through the Connector:
IEC-BIP-O-P/CI–M (2 points IEC Cable).
It is protect with a 2A fuse.
The relay is closed during the X-ray, but don't provide any voltage.
1. Insert the installation CD. After few seconds, when the following window
appears on the screen, Select your language and click on "OK" to continue
the installation:
2. A selection of the device is request, select the one you want use and click on
"Next":
3. A “Choose install location” window then displays (For the installation, DMS
advises the user the choose the folder C:\DMS\STRATOS) (proposed by
default). Click on the “Install” button at the bottom of the window to start.
4. A progressing bar of the installation appears and indicates the state of the
installed files:
6. The installation is over, you can enter the application software of STRATOS
An icon has been created on the computer desktop, allowing the user to
access directly the software.
For the very first use of the software, let the installation CD into the
computer CD reader.
2. Enter the device serial number. (The installation CD-ROM must stay
into the reader)(Serial number is written in the documentation and on
a sticker on the device side next to the supply cable).
Click on cancel.
Go in maintenance menu => configuration and select the good com port.
In order to complete the installation the device must be checked following the
instruction described in the chapter 9 "LED in working condition" and "checking
the device".
Depending on the option you bought with the device or in a second time, you
can configure them thanks to the end of chapter 8.
Electrical part:
Connector J18:
Molex KK-2.54mm; 2 points or HE14 2; points
Voltage 5Volt; 0.5mA delivered by the CPU board
Normally closed: no error message
First case: It’s possible to add a switch or a relay in serial with the
inverter transport switch.
Second case: it’s possible to plug directly your external switch on the J18
connector:
- Analyze an examination.
- Print reports.
- Configure options.
The second part is the server program. This server is installed on the unit
computer and manages all the communications and connections between the
unit computer (database) and the different client computers. (STRATOS ®
computer)
The third part is the client software. This software provides the users the
ability to work from a distant computer en the data of the server computer.
(CLIENT computer)
Once you have the right “serial number.aut” file, paste it in c:\dms\Stratos.
On the desktop image of the Stratos, do a right click => proprieties => tick
“execute as administrator”.
Enter the recovery password: this one is provided with the “serial number.aut”
file.
The software request you a new password for administrator. (8 letters at least)
Go in configuration => multi-user menu, click on “add a user” and fill all
information requested (account and User Rights tabs).
To confirm that the server computer is ready click on the “server information”
A window with information of the different modules appears. Else an error
message is displayed.
b. Click on “install”.
d. Run the distant software and enter the remote user name and
password.
You can now access to the examinations and done the operation authorized for
this user count.
Before using 3D-DXA module, you need to install some additional software, in
the following order:
1. Main scanner software in version > 4.0.0.x
2. Install serialnum.aut special file with 3D option in place of old file.
3. Setup3D-DXA-1.0.0.x.exe => please choose Main software directory as
installation directory. (C:/dms/Stratos)
ftp://dms.com/SOFTWARES
Launch the exe file and select the option "personal / professional use".
- Take off the mattress and put it in a protected place not to damage it.
- Unscrew the 4 CHC 6*30 maintaining screws of the table:
4 screws
to
remove
Position’s mark
of the sheet
Position’s mark
of the
longitudinal belt
4 M5 CHC
screws to
remove (on 2 2 M6 CHC
flat angle screws to
brackets) remove
NB: To avoid switches damage or steel cable loosing, you can fix the two cables
with a collar to a frame hole (rear side).
The arm is just fixed thanks to 4 screws placed under the X motor block.
To take off the arm, the procedure consists in slightly unscrewing the
maintaining screws (not entirely!) and then, taking down the arm.
For this, unscrew the 4 screws located behind the arm, just under the X motor
block:
Slightly unscrew
those 4 M5 screws.
DO NOT REMOVE
THEM ENTIRELY!
To take the arm off, 3 persons are required for this operation.
1: frontside
1: backside
1: check cables, cam…
1) Pull up the
arm (1cm).
2) Take it away:
NOTE: only 2
cm.
When the arm is totally removed, if you need to put the arm during the
transportation, put it with the rear side on the floor, in order not to damage the
motors or the electronic cables.
9. Maintenance Guide
9.1. Introduction
Service bulletin are different to our distributor. If you are interested to receive
information about servicing or new option and new software release, please
contact the support@dms.com to be added inside the emailing list.
A. Purpose
This instruction is intended to show the normal LED ON when the device is ON
or when it is shooting.
B. Procedure
Mixed Supply
Board
Inverter
Acquisition Filament
Board Board
Red square: init led => must be lit on the power on.
4 green LED
Model Model
GBS XRS
LED ON
LED during
X-Ray
One emission
LED
4. The Inverter
Red squares are the leds 6, 7, 9, 10 which light when the device is ON
Green arrow are leds ON during X-ray exposure (Led1 and 8)
One green
LED
7. The Keyboard:
A. Purpose
This procedure is for checking the different parts of the unit after the
installation and during the maintenance along the unit life. It may also be
used to help to diagnosis a problem.
You can fill the compliance sheet at the end of this working instruction by
ticking or filling values in the dedicate boxes.
B. Procedure
1. Monoblock peripherals
This test is a visual test, take off the table then open the software.
Go in the Configuration\Maintenance\Scanner\Scanner counts
menu.
Select “Null” intensity then click on “count”. Then check the following
items:
A. Aluminium disk rotation (315-320 B/s°)
B. Monoblock fan,
C. Shutter opening (a “clock” should be heard).
2. keyboard control:
Screw the table on the device with the target on the origin
position before continuing.
3. Warm-up
Only in case the device was unused during 3 months.
Refer to the part 9.5 Warm-up
4. Maximum
Go in Configuration\Maintenance\Scanner\Movement menu
and click on “find maximum”. This test permits to be sure the Y and
X switches work well and have a good scan area (X>1950 and
Y>630 or X>1600 and Y>630 for short version).
5. Filsets
The result is acceptable if the feedback is between 0.9 and 1.1.
6. Target detection
Go on maintenance=> calibration and click on target detection.
The result of the target detection will be writing on a window with the picture of
the target.
8. Counts
Measuring counts values in
the count menu and check
the result: it must be close
to the factory values
reported in the summary sheet.
10. Phantom
Measure the Stability phantom in the Quality Control menu.
Compare the result to the value reported in the summary sheet,
make sure there is no deviation. The result is acceptable if the
“follow up” value stays between the red lines (2% of deviation).
16. Backup
For safety reason, save on a USB stick, CD ROM or an external hard
drive the important parameters of the unit:
A. System.cfg
B. Calibration folder
C. Log folder
D. Errorfile.log
E. Check that the patient examination backup has been performed
or save the data folder.
Address:
1. Peripherals
Fans / Ventilateurs OK
X-Ray Shutter / Obturateur OK
Disc / Disque OK
2. Keyboard
Button: Led
Left / Gauche OK OK
Right / Droit OK OK
Up / Haut OK OK
Down / Bas OK OK
Laser OK OK
OK OK OK
X-Ray Lamp OK
3. Warmup
Warmup performed? : Yes No
4. Filament settings
Spectrum Mode 1 Mode 2 Mode 3
Value: (>1.40) Value: (>1.40) Value: (>1.40) Value: (>1.40)
5. Mechanical dimensions:
X max. Value: Y max Value:
6. Target detection
Target Detected? Yes No
7. Spectrum
Voltage: Disc speed
(Blade/second):
8. Reference counts:
Mode 1 (Low): Mode 2 (Med): Mode 3 (High):
Ref. HE (High
Energy)
Measured (HE) :
Ref. BE (Low
Energy)
Measured (BE)
9. Alignment OK
10. Phantom (BMD)
Reference Value
(written on
phantom)
Measured Value: 1: 2: 3:
(g/cm²)
Functional checks
11. Emergency Button: OK
12. Functional noise OK
13. Cable usury OK
14. Dust check & cleaning: OK
15. Software Revision
Technician Name:
Distributor
Company:
“Counts on attenuator
” references: gives the
number of photons
measured on the
detector during the
calibration for each
examination mode.
Phantom data
This procedure describes how to check the laser beam after replacement or
during a yearly maintenance, or also in case the phantom image isn’t centred.
First open the software and check the laser offset setting.
Then you have to open the top cover and the patient table.
Move the monoblock with the software:
Scanner count => movement in position around (X: 100, Y: 100) and click the
laser box.
Take a rule and measure the distance between the centred collimation hole and
the laser point.
You can adjust the laser if the point isn’t in at the good distance, open the top
cover and refer to the version listed below:
Version 1:
Unscrew the two screws in red circle to move the laser then fix them after
adjust the good distance
Version 2:
Screw or unscrew the four nuts in order to adjust the laser beam.
Put the table and do a Quality Control, switch the laser on the top of arrow
drawn on the phantom, and launch the exam.
At the end if the 3 vertebral are well centred, the laser beam is well centred.
When the phantom is well centred, restart an examination. Once the arm is in
starting position and the laser lightening, adjust the laser to fit on the arrow
top.
9.6. Warm Up
¾ Perform initialization.
¾ Go in Configuration menu.
¾ A window showing two curves (one red for the kV and one blue for the
mA) is displayed; these two curves should be taken between 0.9 and
1.1. This window shows you the feedback value versus the command
value.
¾ After 30 seconds, if red and blue lines are not inside 0.9 and 1.1, click on
Cancel button and Modify slightly the Filset value indicated by red
rectangle below:
¾ Do this procedure until having the red and blue curves between 0.9 and
1.1
For the Stratos: The spectrum is done before every phantom and examination.
During the device service, the Engineer could have to perform this analysis
manually. This operating mode is described inside the following instruction.
APPLICABILITY:
You must be sure to have a good alignment and good target position values.
Even check the calibration parameters following the Service manual
instructions.
DESCRIPTION:
In order to perform the peak adjustment, you have to go in the right target
(here in the software / configuration/ maintenance/ scanner/ "Spectrum
analysis" menu).
Click on the button "position" and select the target position. Click on
"movement"
Target position for Stratos: Aluminium
Click on the "peak set" button in order to do the peak. The device will ask you to
confirm the position and if you want process to a long or short peak set.
The device will adjust is maximum depending on the voltage and thresholds.
9.8.3. Spectrum
Arm in
origin
Two
screws
Patient
head
TARGET POSITION
Origin
Aluminium
Copper
Full Flux
According the different energy shooting chooses the Target then click on
“movement”.
Refer to the Summary sheet provided with the user manual, paragraph
“counts on attenuator” for comparing the average result after 30 seconds for 1,
2 and 3 modes with the factory one.
Reference HE
Measure HE
Reference LE
Measure LE
“Low”: corresponds to the weak energy scan modes: forearm, whole body.
The curves show the evolution of the counts with the time. The values
correspond to the very first value divided by each following one: That is why,
this curve is always displayed around 1.0. The closest the curve stays around
1.0, the best it is.
The blue curve represents Low Energy counts (LE) and the red one represents
High Energy counts (HE).
When the arm has moved, click on “Quit” to come back to the “Scanner count”
menu.
Each time a shoot is asked, this shutter may open to let the beam pass. A little
sound can be heard at this moment.
If not, check the alignment of the monoblock again: there may not be enough
flow into the detector collimation.
If there is no special problem, write the “Average value” of High Energy counts
before to undertake next step.
If the counts average numbers are less than twice as high as the “Medium”
counts, so there may be a problem with the collimator electromagnet.
Configure the monoblock with 0kV, 0mA. By ticking or not the “Big collimator”
box, it is possible to visually check if the collimator electromagnet is switching
or not. A small sound over the monoblock indicates that electromagnets work
correctly.
1. You can adjust the spring intensity (blue box) when you move the screw to
the internal hole.
2. There is a possibility to have rust or glue leakage inside the brass axis. (Red
box)
- Remove the disk (3 screws)
- Unscrew the electromagnet, spring and axis for each arm (collimator
and shutter)
- Check if there is glue, dust or rust on the axis and clean it if necessary.
- Add oil on the brass axis and in the electromagnet axis for prevention.
3. Check the bolt on each screw (black arrow), it must be in the upper position
in order to prevent a too big spring pressure.
4. If these two steps aren’t enough it’s maybe because the electromagnet axis
isn’t perpendicular with the arm.
Loose the two screws which fixing the electromagnet and adjust the
electromagnet axis.
If the value is upper than the speed expected (315-320) you have to
decrease the adjustment voltage parameter
If the value is lower than the speed expected (315-320) you have to
increase the adjustment voltage parameter.
Once the good value found go in maintenance => calibration and fill the
value "disk voltage"
The device must be calibrated in order to give good count values and results.
The delay calibration is used to know if the device is shooting in or outside the
disk.
If there are some problems of counts, detector error or any kind of problem
concerning an important variation of the detector count, this problem may
result from the cable of the command board.
If the counts are stuck to zero, it may come from a High Voltage supply
failure. This can come from:
1) A problem with the coaxial cable
2) A problem with the High voltage board
3) A problem with the cable between the CPU board and
the High voltage board.
So, the following procedure help to determine which part of the supply is
defective.
- Take off the table (Unscrew the 4 screws) (See “taking down the
table”).
- Measure the cable potential at the level of the High Voltage board, as
indicated on the picture below:
If the voltage is not around the target voltage when the device is just switched
on, then the problems comes from the High Voltage supply. If the voltage is
good, but was not at the level of the detector, then the problem comes from
the coaxial cable (CA015125). Change this cable to rule the problem.
If the supply seems to be OK, but the High voltage is not present on J2
connector, then change the High Voltage command board.
U2 component values:
High Voltage board: U2 component, Pin1: Clock Signal. Must change each time
a change of High Voltage is asked.
High Voltage board: U2 component, Pin 2, Data cable. Must change each time a
change of High Voltage is asked
J9 connector values:
Acquisition board: J9 connector, Pin6: Clock Signal. Must change each time a
change of High Voltage is asked.
Acquisition Board: J9 connector, Pin 8: Data cable. Must change each time a
change of High Voltage is asked
If the input and output values are different on U12, then change the acquisition
board or change the U12 buffer (74HCT244).
CP2 connector:
Big filament
Small filament
Thermal switch in
common
The first keyboard control consists in looking to the keyboard, and verifying
if every control buttons are switched on.
Then, in the “Option=>Maintenance=> Scanner” section, click on Keyboard
control.
At this moment, the keyboard is active.
Push on each button to check the good movements of the arm: left, right, up
down, laser on/off.
Also, when the device is emitting X-rays, the yellow led (X-Ray on) must be
light.
2. Remove all the objects from the mattress and click on “Control” and
“Validate the site”.
3. The arm is moving to the front of the device, at the middle of the
mattress.
4. Place the phantom along the white stripe, the laser beam must point on
the edge of the arrow over the phantom:
Click on “Close” to delete and exit. The following window appears on the
screen:
Click on “Validate” to access the Quality Control Trend Window. The following
window appears on the screen:
ABSTRACT:
APPLICABILITY:
DESCRIPTION:
7. Click on validate
This formula will be use to calculate the spine, Femur and forearm
coefficients:
var iation _ percentage
New _ coef = old _ coef × (1 + )
100
The change of a motor command board is simple to do. The only thing to do
is unplugging the different data and supply cables, unscrewing the board,
and replacing it by a new one. The only check point to perform is the
configuration switches on the different boards. The following pictures show
how to configure those switches:
Unscrew the screws of the chock (Hold the motor during this stage).
Motor support
Chock
Screws
holding the
chock Column
Take off the chock, then, take out the motor block from the column.
Axis
Belt Motor’s pulley
Insert the chock (tilt it in order to enter it) in the trolley’s column, and position
it between the motorization block and the trolley.
Required material:
(2x) CHc M6-16 screws
(2x) CHc M6-20 screws
(4x) M6 flat washers
(4x) M6 fan washers
9.20.1. Purpose
9.20.2. Tools
a. Allen key
b. Marker
Loose this
screws
c. Motor side
Unplug the data cable and the ground.
Unscrew the 4 bolt which maintain the
motor.
Remove the belt from the pulley.
2 x CHc M6x12
− Unscrew the 2 fixing screws CHC
M6x12 of the stirrup with taking care
at looking what’s going on at the front.
Two cases can occur:
CASE 1: the stirrup and the arm doesn’t move in report to each other
TREATMENT OF CASE 1
In this case the cables could be change one after the other or simultaneously
according to the following procedure:
Cables preparation
− Cut the necessary cables length: 2 cables of 5.70m.
− Let go trough one extremity of the 5.70m cable in the angle-iron
(M5W00108) previously dismounted and fix a cable stop (M5W0031).
Before locking the cable stop, realize a loop according to the following
picture.
Fixing elements: (1x) screw CHc M4-6
− Repeat the same operation on the second 5.70m.
Fixing elements: (1x) screw CHc M4-6
− Hang the spring (52200020) between the cables loops.
Angle-iron
(M5W0010
40 mm 40 mm
M009031 M0090108
− Screw at maximum range with the hand the bolt (Hm M8) on 2 screws
(M5W0032) and the whole on the stirrup (M5W0023), the screw’s heads
should be inside the stirrup (they need to be screwed at the maximum
with hand also).
− Slip the cable extremity in the screw (M5W0032) by the outside of the
stirrup, and fix a cable stop (M5W0031), do not block the cable stop.
Fixing elements: (2x) screws CHc M4-6
Screws (M5W0032)
Bolt hm M8
Mounting
Angle-
iron
− Let go through the whole cables by the six dedicated pulleys according to
the following scheme:
Cable 1: pulley 3, pulley 5, pulley 6
Cable 2: pulley 1, pulley 2, pulley 4
1 Cable 2 2
Cable 1
3
Cable 4
M5W0023
Cable 2
6
5
Cable 2
Cable 1
Toward Toward
pulley 6 pulley 4
Cables tightness
− Block the stirrup screws on the arm in order to move the arm to its origin
position like the following picture, then unblock them for the cable
tightening operation.
Upper cable, at the
The spacing between the upper and middle back face
lower cables has a nominal value of
30 mm.
30 16 at 20 mm 150 gr load
TREATMENT OF CASE 2
In this case, the procedure is slightly different, the cables should be changed
one after the other, in agreement with the following procedure:
Cable 2
Cable 1
Toward Toward
pulley 6 pulley 4
1. If the arm M5W0001 has moved to the right, the cable 1 should be
changed first.
2. If the arm M5W0001 has moved to the left, the cable 2 should be
changed first.
40 mm 40 mm
M009031 M0090108
− Let go through the whole cables by the dedicated pulleys according to the
following scheme:
1 Câble 2 2
Câble 1
3
Câble Câble 2 4
4
M5W0023
6
5
− Screw at the bottom of race with hand the bolt (Hm M8) on the screw
(M5W0032) zdn the whole stuff on the stirrup.
− Slip the extremity of the cable din the screw (M5W0032) from outside the
stirrup, and then put a cable stop (M5W0031) in tightening the le cable
manually.
Fixing Elements: (2x) screws CHc M4-6
− At this stage,
force the arm Marking of the
and the stirrup in position stirrup/arm
order to realign
according to the
marks done on
the first chapter,
then fix the
stirrup to the
arm in this
position.
30 16 à 20 mm 150 gr load
− If the tightness is not satisfactory, unscrew the stirrup from the arm.
− Set the tightness of the cable which has just been changed (raise the
tightness if the value is lower than 16 mm, lower the tightness if the
values are higher than 20 mm) by screwing or unscrewing the M5W0032
screw.
− Again, force the arm and the stirrup in order to realign them according to
the marks done at the first chapter. Then fix the stirrup to the arm in this
position, and check again if the tightness is satisfactory.
− After changing the second cable and check the tightness. Hang the spring
(52200020) between the 2 loops of the cables.
With the laser point at 5.5 or 7cm from the collimator hole
Do a movement between back and front side the go back to back side in order
to see if the laser point stay in the red circle (diameter 1 centimeter).
Ö Come back to Y : 0
Unscrew the 2
screws.
1.5 to 2
cm
150 gr
With a load of 150 grams put in the center of the lower cable, the
deviation of the steel cable should be between 1.5cm and 2cm from the guide
TLV18.
At the end of this point, go back to the laser checking point (step1) to be sure
about your mechanical position.
Ö Come back to Y : 0
You have to see the X-ray point every time in the center of your X-ray film.
WARNING: the steel cable need always be in tension for stay in right
position on other pulley.
3. Unscrew the two front screws in order to have the possibility to take of a
pulley of the arm.
Two front
screws
4. Change the failed pulley, with one washer on each side of the pulley.
5. Put the cable on the new pulley according the schematic.
6. Screw the 2 front screws in order to tight again the steel cable.
188/316 STRATOS_English Ref : D015-40-001 Rev.A
Service Manual – STRATOS
1. Loose and move the two screws in the window to have the cable and the
detector plate parallel
2. Fix the two screws and check if the cable is in good position on the six
other pulleys.
3. Perform some movement test in order to check noise or vibration
absence.
In case of problem during the scan, (for example, cutting legs during whole
body):
1 2 3 4 5 6
1
1,7 Ohm
2 1,7 Ohm
3,2 Ohm
3
1,7 Ohm 5
1,7 Ohm
3,2 Ohm 6
To reload a backup file after a crash (Windows or software) shut down the
software.
Go in c:\dms\Stratos
Rename the System.cfg to system.cfg.old
Go in c:\dms\Stratos\backup
Check if the dated_System.cfg from last good working condition has a good size
(around 41Ko)
After the error apparition, quit the software and save logs.
In the C:/ dms/Stratos /Log folder, 2 new files will be created in case of
unexpected interruption (Emergency button pressed, Thermal switch,
Generator fault, bad feedback…): FeedbackGenerator.log and
FeedbackGeneratorError_DateTime.log
These two files could be helpful for the error diagnosis.
c:\dms\stratos folder
=> Log folder in c:\dms\Stratos
-Monoblock, detector and motor feedback
- %date%_X30Protocol.log and %date%_X30Raw.log when the Stratos
log software is activate.
=> Bugreports folder
-Dated Zip folder with last action, print screen and log.
=> DICOM folder
=> ErrorFile.log
=> Information file.log
DESCRIPTION:
To export you have to go in the examination review window.
Go in the software => view scan => select a patient => select a scan
After clicking on the Export button, the software will create an examination with
the extension .SCAN:
"ID_PatientNAME_Region.scan"
The default folder where the scan and QC are store is:
c:\Dms\Stratos\scanexport
Once this file is created you can send it by email to the support or put it on
your demo software.
In the case you want review the examination in your side, go in the software
main window and do a right click on the "scan" button. Then select "Import a
scan…"
And choose the examination or QC you want load. Then click on start scan.
The importation is done, and you can review the examination on your
computer.
The new Autocalibration board release D has the advantage of including the
motor and shutter control.
Optocopler
on J4
CA015123 on J1
J6 obturator
Motor on J3
! Check the wide
wire section is on the
Shutter on left side!
J5
Metallic lid
Safety protection
CA015116
cable
Black
wire N°1
Black
wire N°4
Black
wire N°3 Yellow- Black
Green wire N°2
cable
During the transport or during an installation, the monoblock is taken off the
device. This instruction explains how to remove it step 1 and 3.
For a replacement perform steps 1, 2 and 3.
d. Make stripe mark between the monoblock and the monoblock support.
e. Unlock the screws that set the source, fourth screws have to be flush (NOT
REMOVE).
- Find maxima
- Delay of the signal from the opto disc
- Target position
- Detector stability
- Comb effect
Contact the customer service to have the downloading link of the last software
release or refer to the service bulletin.
d. Other parameters
- Normality curve
- Special information
- Troubleshooting
- Software Error
10. Troubleshooting
10.1. Software Error
When using the equipment, the software may encounter operating problems
and send the user an error code so that he can decide what corrective action to
undertake.
The following model shows the screen displaying the encountered error:
The list of equivalences of encountered errors with the problems that may
come up is on the following page.
The table below details the errors and the procedure to follow in case of problem:
Error
Message Explanation Operator solution
code
Reboot the software. If this message is displayed again, contact the
0x00 Unexpected error Application crash
computer mechanic.
0x01 Filesystem error File not found, invalid file, etc.. Procedure system.cfg reloading
Reinstall the system.cfg, then if necessary reinstall the software
0x02 Calibration error Incorrect, not found, etc.
with the installation CD supplied with the equipment.
Database engine Reboot the software. If this message is displayed again, contact the
0x03 Invalid request, scan not found, etc.
error computer mechanic.
Base scanner error: cannot find the Reboot the software. If this message is displayed again, contact the
0x04 Scanner error
acquired board, etc. computer mechanic.
Authentification Procedure system.cfg reloading and check if the file
0x05 License or serial number error
error “XXX016XXX.aut is present in c:\dms\Stratos
An error occurred when archiving or during
0x06 Archivage error Check the archiving peripherals and restart the procedure.
the import of data from an archive
An error occurred during a DICOM transfer:
0x07 DICOM error Check the configuration parameters of the DICOM network.
setting, server not found, etc.
An error occurred during the calculation: Make a new examination, if the problem persist export the
0x08 Calculation error
bone images, ROI, outline, BMD… examination in order to send it to the factory.
Communication Communication error between the software Check that the settings for IP protocol are done (software and
0x09
error and the device hardware) Check the Acquisition board led and supply.
An error occurred when installing the
0x0A Initialisation error scanner: full flow problems, warm up Restart the initialization of the device.
error…
To help correct the above-mentioned errors, a complementary code called error description code is displayed in case of
dysfunction.
The following table details these errors.
Error
Message Explanation Operator solution
Description
0x00 Unexpected error Unexpected error Application crash
0x01 File not found File not found Copy the file from the device calibration CD
0x02 Directory not found Directory not found Copy the folder from the device calibration CD
0x03 Unable to launch file Unable to launch file Unable to launch a program
Calibration.xml : Unable
Calibration.xml : Unable To Upgrade Or Bad Xml Unable to upgrade calibration.xml or wrong
0x04 To Upgrade Or Bad Xml
Version version
Version
0x05 Unable to parse file : Unable to parse file : Unable to interpret the xml file
Database engine failed to
Database engine failed to perform some The database engine failed to perform some of
0x06 perform some requested
requested operations the requested operations
operations
Unable to load quality
0x07 Unable to load quality control Unable to load a quality control
control
Unable to save quality
0x08 Unable to save quality control Check if the QC is in position
control
Unable to load operator
0x09 Unable to load operator data Unable to load operator data
data
0x0A Unable to load patient data Unable to load patient data Unable to load patient data
0x0B Unable to load exam Unable to load examination Unable to load an examination
0x0C Unable to save exam Unable to save examination Check the count parameters
Invalid serial number, Procedure system.cfg reloading and check if
0x22 application cannot Invalid serial number, application cannot continue the file “XXX016XXX.aut is present in
continue c:\Dms\Stratos
Invalid license file, Procedure system.cfg reloading and check if
0x23 application cannot Invalid license file, application cannot continue the file “XXX016XXX.aut is present in c:\
continue Dms\Stratos
Invalid version of Nero
0x24 Invalid version of Nero Burning Rom Check if Nero isn't corrupt
Burning Rom
0x25 Burn process failed Burn process failed CD/DVD burning process failed
0x26 Nero init failed Nero init failed Unable to communicate with Nero
0x27 DICOM Echo test failed DICOM Echo test failed DICOM connexion failed
DICOM FindSCU command
0x28 DICOM FindSCU command failed WORKLIST search failed
failed
DICOM StoreSCU command
0x29 DICOM StoreSCU command failed PUSH DICOM failed
failed
DICOM PrintClient
0x2A DICOM PrintClient command failed PRINT DICOM failed
command failed
0x2B DICOM Prepare query failed DICOM Prepare query failed WORKLIST request preparation failed
DICOM Translate query
0x2C DICOM Translate query failed WORKLIST translation request failed
failed
Unable to load calibration
0x2D Unable to load calibration data : Unable to load calibration data
data :
DICOM Get Printer Status
0x2E DICOM Get Printer Status command failed Communication with DICOM PRINT failed
command failed
Check the X-ray settings and the patient
0X2F Unable to read file : Unable to read file
detection
Check the X-ray settings and the patient
0x30 Unable to init calculation : Unable to init calculation
detection
Unable to init Whole body Check the X-ray settings and the patient
0x31 Unable to init Whole body Acquisition
Acquisition detection
Check the X-ray settings and the patient
0x32 Unable to calculate exam Unable to calculate examination
detection
0x60 Unable to Send Email Unable to Send Email Unable to Send Email
0x64 Invalid File Version Error: bad communication header Error: wrong communication header
0x65 HVS board not present HVS board not present Refer to the HVS board not present procedure
Alimentation board not
0x66 Alimentation board not present No power from supply board
present
0x67 Emergency button activated Emergency button activated des-activate the emergency stop button
0x68 Table open Table open Table open
check the security switch & message
0x69 Emergency state Emergency state
procedure
0x6A Generator fault Generator fault Follow Generator error procedure
0x6B Disc not present Disk not present No disk
0x7D Unable To Fil Set Off Unable to set FilSet Off Unable to set FilSet Off
Unable To Get Dectector
0x7E Unable to get dectector version Unable to get dectector version
Info
0x7F Bad Network Configuration Unable to connect to scanner Unable to connect to scanner
0x80 Unable To Reset Detector Unable to reset detector Unable to reset detector
0x82 Unable To Set Threshold Unable to set detector's Threshold Unable to set detector's Threshold
Unable To Set Fine
0x83 Unable to set detector's Fine Threshold Unable to set detector's Fine Threshold
Threshold
Unable To Configure
0x84 Unable to configure detector data type Unable to configure detector data type
Detector Data Type
Unable To Set Detector
0x85 Unable to set detector mode Unable to set detector mode
Mode
0x86 No Trig Detector Error no trig : bad detector configuration Error no trig : bad detector configuration
A mechanical or electronic problem prevents the A mechanical or electronic problem prevents
0x87 Mechanical Problem Origin
machine from finding the origin. the machine from finding the origin.
Mechanical Problem A mechanical or electronic problem prevents the A mechanical or electronic problem prevents
0x88
Position machine from going to a position. the machine from going to a position.
Mechanical Problem A mechanical or electronic problem prevents the A mechanical or electronic problem prevents
0x89
Maximum machine from finding the maximum. the machine from finding the maximum.
0x8A Unable To Stabilize XRay Unable to stabilize XRay, bad feedback Unable to stabilize XRay, bad feedback
0x8B Error Not Ready To XRay Not ready to X-Ray Not ready to X-Ray
Unable To Perform Speed
0x8C Unable to perform Speedtest Unable to perform Speedtest
test
0x8D Unable To Get Detector ID Unable to get detector identity Unable to get detector identity
CAUTION : detector serial number mismatch
CAUTION : detector serial number mismatch between
0x8E Bad Detector Serial Number between current connected detector and
current connected detector and calibration.
calibration.
CAUTION: Improper analysis due to scanner CAUTION: Improper analysis due to scanner
0x8F Bad Scan communication problem, the results may not be communication problem, the results may not
accurate be accurate
0x90 Filament Not Ready bad filament feedback restart the device
3D-DXA
Error
Message Explanation Operator solution
Description
0x93 3D-DXA Unable To Find Plugin 3D-DXA Unable To Find Plugin
Symptoms:
Solution:
Try to perform examination with different CPU core number, to found the better
configuration.
Go in maintenance troubleshoot:
If the problem is still present you can try to reload the patient or scan data
helped to the database archive.
Go in the Archive page in the configuration menu and click on "launch archive",
then, load the good media and reload the examination.
0x6B‐0x6C‐Disk error
Message Phase
Disc speed
Does the
Disk error disk turn ?
Then stop value
calibration
Optocopler
315<speed<320 Too slow
problem
Too fast
Start when Replace the
you launch it Motor
Something Repair or
block the replace the
movement defective part
Autocalibration
board with 1 led
?
The heat
sink is
at 24V DC
Supply on
Led on the
the Maxon
Maxon board
input ?
CPU supplied
Dip switch on on 12 V ?
cms fuse
Maxon board ok ?
Important variation of
counts message COUNT ERROR
Something on
Remove the patient
the target area
or the object
?
Room and
detector
Wait for the
temperature at
stabilisation
working
condition ?
Error shutter
message
Filset adjustment
Filsets are ok ? procedure
Alignment is ok
Alignment procedure
?
Samarium checking
procedure
Error message is
« device too
hot »
+15V on
Filament board
No led CA015122
replacement
pin 19
Cable or CPU
board
Red led
TECHNICIAN ‐error on the filament board
The big
filament remove the
Inverter work ? Thermal switch
Next page
Monobloc Replace the replace the
replacement CA015145 filament board
ON at Check the
LED 2 monobloc
startup ? 20KΩ on CP1
CA015144 Cable
ok ? replacement
X‐ray at
40Kv work
LED 3
Generator
feedback Mononloc
error‐ replacement
date.log
ON on
LED 4
startup ?
TECHNICIAN‐ inverter error
Warmup
Warmup
done
230V AC on
Monobloc
inverter 20KΩ on CP1
replacement
supply
fuse and
Mixed supply or
relay on the
fuse
mixed supply
replacement
board ok ?
Generator
feedback
Inverter
error‐
date.log
This chapter describes the technical part which could be used by the technician
to configure the communication.
11.1. Database
11.3. E-mail
Then, select the report attachment format, click on "send test email" to check
parameters validity and validate.
Several people could receive emails if you fill different address separated with
","
By the way, every contact filled in the marker (2) are registered in
c:/dms/Stratos/data/contact.txt
11.4. DICOM
General:
Configuration of the
printer
Worklist:
11.5. Troubleshoot
When the export all QC option is selected, the Qc are automatically saved in
c:\DMS\Stratos\QC export folder.
The button "Use alternate calculation method" must be only tick on request.
CPU, Print and motor options will be used to diagnose and solve a problem,
refer to the troubleshooting chapter.
11.6. Maintenance
11.10. Archiving
If you want duplicate the archive on one other storage, tick “Enable on the
Secondary storage.
Specify the number of days without examination archive before next archive.
Specify the number of days without quality controls archive before next
archive.
This option is specific to archive on CD/DVD. If you tick this option, the
software saves two identical copies on two different CD/DVD.
If you tick this option, the software asks you to validate before archiving
examinations.
If you tick this option, the software archive automatically when you quit.
3. Archive
b. Select the patient to archive (ctrl + A = select all patient) and click on
archive.
All examination performed must have a green point and the name of the
archive folder. (serialnumber_X)
4. Restore an examination.
11.11. Importation
Select the folder which contains the requested files in order to import.
Then after performing a Quality Control one of this message will appear, and
the software will purpose to redo a QC:
12. Appendix
12.1. Failure Report
This sheet must be sent for every spare part request under warranty. It
permits to begin the process of expedition and return under warranty.
ITEM DESCRIPTION
ITEM DESCRIPTION
CA015127 X MOTOR COMMAND CABLE
CA015128 Y MOTOR COMMAND CABLE
CA015130 Y END OF TRAVEL CABLE
CA015131 LASER COMMAND CABLE
CA015132 EMERGENCY BUTTON CABLE
CA015133 KEYBOARD BOARD COMMAND CABLE
CA015144 MONOBLOCK INVERTER COMMAND CABLE
CA015145 MONOBLOCK COMMAND FILAMENT CABLE
CA015153 COMMUNICATION CABLE (serial)
72.015.006 OST5100-7000 SET OF BELTS
72.015.008 OST5100-7000 SET OF FUSES
M5W0088 BOTTOM ARM COVER (painted)
M5W0089 TOP ARM COVER (painted)
M5W0091 REAR COLUMN COVER
M5W0092 FRONT COLUMN COVER
M5W00116 POLYCARBONAT SCREEN
M5W0093 FRONT COVER (for standard models)
M5W0094 LEFT COVER (for standard models)
M5W0095 RIGHT COVER (for standard models)
M5W0096 BACK COVER (for standard models)
M0086042 REAR COVER (for C models)
M0086043 FRONT COVER (for C models)
M0086003 LEFT COVER (for C models)
M0086004 RIGHT COVER (for C models)
13. Cabling
14. Electronic