What position are you applying for and what company?

I apply for the position of bar waitress in a company called Oceania cruises.

What do you know about this company?

It’s an American company, based in Miami, Florida. They have 6 cruise ships and operate all
around the world. Oceania Cruises is owned by Norwegian Cruise Line Holdings Ltd. They
have a hiring partner which is The Apollo Group. The Apollo group is also a Hiring Partner
used by Regent Seven Seas Cruises, Marella Cruises, and Virgin Voyages.

Describe your last job position

My previous position was an F&B Attendant on a Costa cruise ship. However, I have 3 years
experience as a bartender. I was working in a restaurant called Under Wonder.
I was helping guests choose menu items or guiding them through drink options;
I was mixing, garnishing and serving alcoholic and non-alcoholic drinks according to
company specifications for guests at the bar and in the restaurant.
I was also keeping the bar stocked and clean while providing friendly and attentive service;

Why are you a great candidate for this role?

I have great memory skills and I feel this gives me the ability to remember complex drinks
orders while also managing multiple tasks to a high standard. I'm also great at remembering
customers' names, so I can offer a welcoming, personal service. I bring a fresh, positive and
passionate attitude to work and genuinely care about making the experience of the
customers as enjoyable as possible.

How would you deal with a difficult customer?

There are many different customers that come into the bar. A difficult customer might be
someone who is drunk or who is very eager to get their order. When there is a difficult
customer I try to not let it affect my mood or my interactions with other customers. I make
sure to help the difficult customer as best as I can and as quickly as possible. I make sure to
take their order down right away and regardless of their attitude, to remain calm and positive.

How would you deal with a drunk customer?

I would stay polite and would avoid value judgements. I would politely inform them that I will
not serve them any more alcohol. But if the customer becomes aggressive or continues to
demand more alcohol I would inform my supervisor about this situation.

What are the skills of a good bar waiter?

Being friendly, approachable, energetic, professional and welcoming to all guests.

Upselling
Upselling in terms of bartending basics is a sales technique used to get guests to spend
more on alcohol by buying upgraded or premium versions of drinks.

A jigger hourglass shape - a unit of liquid measurement equal to 1.5 fluid ounces
approximately 44 ml) is a bartender's tool designed to control the amount of ingredients
added to a cocktail. A jigger is also called a measuring cup.

What qualifications do you have?

I have a diploma in Tourism and Hospitality Management.

How would you describe yourself as a personality? / What are your

strengths/weaknesses?
I am friendly, approachable, energetic, responsible and always punctual. I think my
weakness is that I am not hard enough to give refuse to people because sometimes it is
necessary
Виды пива и страна происхождения Knob Creek - US
Carlsberg – Denmark; Guinness – Ireland; Buffalo Trace - US
Corona Extra – Mexico; Hoegaarden – Old Forester - US
Belgium; Heineken – Netherlands; Stella
Artois - Belgium; Tiger – Singapore; Budweiser Cognac is a variety of brandy named after the
– United States of America; Asahi – Japan; commune of Cognac, France. It is produced in
Kilkenny – Ireland; Paulaner – Germany. the surrounding wine-growing region in the
departments of Charente and
Vodka Charente-Maritime.
Grey Goose - France Hennessy - France
Belvedere - Poland Rémi Martin - France
Absolut - Sweden Hine - France
Finlandia - Finland Courvoisier - France
Ciroc - France Martell - France
Stolichnaya- Russia Pierre Ferrand - France
Beluga - Russia Smirnoff - Smirnoff is named Otard - France
after Vladimir Smirnoff who fled from Russia Kelt - France
during the country's revolution, but it's owned Camus - France
by British company Diageo (ticker: DEO) and Frapin- France
is made in the U.S., Canada, and many other
countries—but not Russia) Scotch - Scotland
Russian Standard - Russia Scotch whisky is malt whisky or grain whisky,
Nemiroff - Ukraine made in Scotland. All Scotch whisky was
Zubrowka - Poland originally made from malted barley.
Skyy vodka - US Ballantine’s, Chivas Regal, Hankey Bannister;
White Horse, The famous Grouse, Grant’s,
Whiskey vs Whisky In modern usage, whisky Dewar’s, The Macallan, Glen Moray, Johnny
is from Scotland and whiskey is from Ireland. Walker, Bunnahabhain, Glenfiddich,
WHISKEY Tobermory, Distillery, Laphroaig, The Balvenie,
Whisky or whiskey is a type of distilled Lagavulin, Talisker, Monkey Shoulder, Ardbeg
alcoholic beverage made from fermented grain
mash. Various grains are used for different Tequila - Mexico
varieties, including barley, corn, rye, and Don Julio Tequila, El Jimador Tequila, Juarez
wheat. Whisky is typically aged in wooden Tequila, Familia Camarena Tequila, 1800
casks, which are often old sherry casks or may Tequila, Sauza Tequila, Patron Tequila, Jose
also be made of charred white oak. Cuervo Tequila, Herradura, Casamigos
Jameson - Ireland
Jack Daniels - Tennessee whiskey Gin
Tullamore Dew - Ireland Gin is usually made from a base of grain, such
Teeling Whiskey - Ireland as wheat or barley, which is first fermented
Green Spot - Ireland and then distilled.
Bushmills - Ireland Nolet's Silver Dry Gin
Powers - Ireland Hendrick's Gin
Dead Rabbit - Ireland The Botanist Islay Dry Gin
Black Velvet - Canada Monkey 47
Crown Royal - Canada Tanqueray London Dry Gin
Barr Hill Gin
Bourbon is a type of American whiskey, a Sipsmith London Dry Gin
barrel-aged distilled liquor made primarily from Greenhook Ginsmiths American Dry Gin
corn. Highclere Castle Gin
Jim Beam - US Aviation American Gin
Evan Williams - US
Four Roses - US Types of glasses
Heaven Hill - US Martini glasses, Highball and Collins glasses,
Bulleit - US Shot glasses, Rock glass, Margarita glass,
Maker’s Mark - US Champagne glass, White wine glass, Red
Wild Turkey - US wine glass, Beer glass, Specialty cocktails
Woodford Reserve - US glass
 1.5oz Bar Bourbon,
Splash of Soda

Différence between Whiskey and Bourbon Pina Colada - Rose/Cuvee glass (favorite
Whiskey is a family of distilled liquor, and cocktail)
bourbon is a specific type of American The piña colada is a cocktail made with rum,
whiskey. Whiskey is a distilled spirit made from cream of coconut or coconut milk, and
grains like corn and rye and aged in wooden pineapple juice, usually served either blended
barrels. Bourbon is a type of whiskey, and or shaken with ice. It may be garnished with
there are strict rules in place to ensure its either a pineapple wedge, maraschino cherry,
quality. Bourbon must be made in the US, or both. There are two versions of the drink,
distilled from at least 51% corn, and aged in both originating in Puerto Rico
new oak-charred barrels. 1.5oz Bar Rum 151,
4oz Pina Colada Mix,
Différence between Whisky and Scotch 0.25oz Myer's Rum floating ontop
Scotch is a whisky (no e) that gets its Bloody Mary - Hi Ball glass
distinctive smoky flavor from the process in A Bloody Mary is a cocktail containing vodka,
which it is made: the grain, primarily barley, is tomato juice, and other spices and flavorings
malted and then heated over a peat fire. A including Worcestershire sauce, hot sauces,
whisky cannot be called Scotch unless it is garlic, herbs, horseradish, celery, olives,
entirely produced and bottled in Scotland. pickled vegetables, salt, black pepper, lemon
juice, lime juice and celery salt.
Difference between Champagne and 1.5oz Vodka,
Sparkling wine Tomato Juice,
Sparkling wine can only be called Champagne 3-4 dashes
if it comes from the region of Champagne, Worchestershire Sauce,
France. 1-2 dashes Tabasco Sauce,
Salt & Pepper
Whiskey vs Whisky In modern usage, whisky Daaiquiri - Rock Glass
is from Scotland and whiskey is from Ireland. Daiquiri is a family of cocktails whose main
ingredients are rum, citrus juice, and sugar or
Cocktails other sweetener.
B-52 The B-52 cocktail is a layered shot 1.5oz Castillo Rum,
composed of a coffee liqueur, an Irish cream, Lemon Juice
and a Grand Marnier. Blue Lagoon
0.5oz Kahlua, Blue Lagoon is a cocktail featuring blue
0.5oz Bailey's Irish Cream, Curaçao mixed with vodka and lemonade. It is
0.5oz Grand Marnier typically garnished with an orange slice or a
Bacardi Cocktail lemon slice.
1.5oz white Rum, 0.75oz Vodka,
Lemon Juice, 0.25oz Malibu,
Grenadine 0.5oz Blue Curacao,
Cosmopolitan - Martini Glass Dash of Lemon Juice,
A cosmopolitan is a cocktail made with vodka, Topped with Sprite
cointreau, cranberry juice, and freshly Champagne Cocktail
squeezed or sweetened lime juice. A champagne cocktail is an alcoholic cocktail
1,5oz vodka, (ounce) made with sugar, Angostura bitters,
0,25oz Cointreau, (liqueur) Champagne, brandy, and a maraschino cherry
0.25oz Roses Lime Juice, as a garnish.
Splash of Cranberry Juice 1 Small Cube of Sugar,
Old Fashioned - Rock glass 2 Drops of Angostura,
The old fashioned is a cocktail made by Fill up with Champagne
muddling sugar (сахарная пудра) with Rim Glass with Sugar
angostura and water, adding bourbon or rye CUBA LIBRE Rum and Coke, or the Cuba
whiskey, and garnishing with orange slice and libre, is a highball cocktail consisting of cola,
a cocktail cherry. It is traditionally served in an rum, and in many recipes lime juice on ice.
old fashioned glass, which predated the 1.5oz white Rum,
cocktail. Fill up with Coke
1 Small Cube of Sugar,
2 Drops of Angostura,
GIBSON The Gibson is a mixed drink made 0.25oz Crème de Cacao White,
with gin and dry martini, and often garnished Heavy Cream, 0.25oz
with a pickled onion. Dash of Grenadine
1.5oz Gin, 0.10oz Martini Dry

Long Island iced tea

A Long Island iced tea or Long Island ice tea is
a type of cocktail typically made with vodka,
tequila, light rum, triple sec, gin, and a splash
of cola, which gives the drink the same amber
hue as iced tea.
0.25oz Gin,
0.25oz Vodka,
0.25oz 151 Rum,
0.25oz Tequila White,
0.25oz Triple Sec,
Lemon Juice & Splash of coke on top
MAI TAI
The Mai Tai is a cocktail made of rum,
Curaçao liqueur, orgeat syrup, and lime juice.
0.5oz Rum,
0.5oz Myer's Dark Rum,
0.25oz Orange Curacao,
0.25oz Apricot Brandy,
Pineapple Juice and a dash of Mai Tai Mix
MANHATTAN
A Manhattan is a cocktail made with bourbon,
sweet vermouth, and martini.
1.5oz Bar Bourbon,
0.10oz Martini Sweet Vermouth
MARGARITA
A margarita is a cocktail consisting of tequila,
triple sec, and lime juice often served with salt
on the rim of the glass. The drink is served
shaken with ice, blended with ice, or without
ice.
1oz Bar Tequila,
0.5oz Triple Sec,
Lemon Juice
SEX ON THE BEACH
A Sex on the Beach is an alcoholic cocktail
containing vodka, peach schnapps, orange
juice and cranberry juice. It is an International
Bartenders Association Official Cocktail.
1oz Vodka,
0.5oz Peach Schnapps,
Orange & Cranberry Juice Z
ZOMBIE
The Zombie is a Tiki cocktail made of fruit
juices, liqueurs, and various rums.
1oz Light Rum,
0.5oz Myer's Rum,
0.5oz Apricot Brandy,
Fruit Punch,
0.25oz Dash of Grenadine
Mimosa
2oz Orange Juice,
4oz Sparkling Wine
Pink Lady
1.25oz Gin,