FOR LONG TEST

Module 5
Job Interviews - are commonly conducted by face-to-face meetings, but with the help of the
latest technology, job interviews can be done through online.
- The interview lasts only from 45 to 60 minutes.
Before the Interview:
● Conduct your research about the organization, and the qualification needed for that
job you are applying for.
● Review your resume and application form.
● Contact your referees.
● Think about the interview from their perspective.
● Practice and have someone give you a mock interview.

- To create an impressive impact on your physical appearance, we must dress

appropriately.

During the Interview

1. Relax and keep calm.
2. Give a confident smile and make eye contact.
3. Introduce yourself with a handshake if there is only one or two-panel members.
4. Sit upright, listen to the questions carefully, and answer them clearly and concisely.
5. Prepare also some challenging and aggressive lines of questions that may affect your
state of mind and behavior.
6. Never say any negative comments about your previous employers.
7. Avoid talking about personal problems.
8. Avoid using slang or buzzwords
9. Ask questions at the end.

Common Job Interview Questions and Answers

1. Tell me about yourself? - the interviewer wants to know if you can speak well, and if
you are qualified.
How do I tell others about myself?
● Name
● Objective
● Qualifications and past experiences
● Traits and personality

2. Where do you see yourself in 5 years? - the interviewer wants to know if you have
goals and are able to help the organization grow.
Where will I be in the next 5 years?
● Value & Gratitude
● Visualize Research
● Smile Template

3. Why should we hire you? - the interviewer wants to know if you stand out as a clear
choice.
Why should we hire you?
● Identify value, strength, and skills
● Give specific accomplishments
● Show result
● Match the value to the needs of the employer

4. What are your greatest weaknesses? - the interviewer wants to know if you are
honest, and you have improved. Turn negative into positive.

5. Why do you want to work here? - the interviewer wants to know if you have done
some research and if you have goals.
Why do I want to work for this company?
● Know yourself
● Know the company
● Know the position
● Know the interviewer

6. Why do you want to leave your current job? - the interviewer wants to be certain if
your incoming position and new role are for the right reasons and will not bring
tension to their organization.
Acceptable Reasons for Leaving the Job
1. Career growth
2. Career Change
3. New Learning
4. Take more/less responsibility
5. New work environment
6. Improve work and life balance
7. Lessen the travel time
8. Gain new skills

7. How much salary do you expect? - the interviewer will have the grasp if your
expectation is reasonable.

Module 6
“May we ever choose the harder right instead of the easier wrong. As we contemplate the
decisions we make in our lives each day whether to make this choice or that choice" -
Thomas S. Monson.
“Try not to become a man of success, but rather a man to become a man of value"- Albert
Einstein.
- Freedom to choose is the greatest advantage of our existence.
Professional - is defined as any person who performs an occupation that requires a certain
level of education, training, or skills.
Ethics in the Workplace - is defined as the moral code or in other words a "righteous choice
and behavior for making his/her own decision.
Code of Ethics - this indicates the type of behaviors and decisions are morally acceptable
and encouraged at an organization.
Code of Conduct - is more specific. It describes how employees should act in specific
situations.
Rules - are guidelines or instructions of the correct behavior of a person in an organization.
Regulations - refer to the instructions or a decree enforced by law.
Policies - are sets of guidelines and rules to determine the course of action.
Procedures - are written documents to support a policy ruling.

Personal Injury - establish safety regulations, policies, and procedures in terms of physical,
psychological, ergonomic, and other work-related hazards.
Overtime - implement a system that accurately tracks the amount of time an employee has
worked.
Discrimination and Harassment - create a policy for equal employment, gender equality
and protection, sexual orientation, age discrimination.
Unjust Termination - Establish a work contract between the company and the employee.

FOR FINAL EXAM

Module 7
Manner - is a demonstration of appropriate behavior towards other people.
Etiquette - is a set of rules of accepted behavior in a particular social group or social
situations.

Basic Etiquette at the Workplace

● Posture - reflects your confidence level and attitude. Slouching or dragging often
reflect a negative attitude.
● Verbal manner - a polite language, proper usage of words including correct grammar
are direct indicators on the level of professionalism.
● Telephone Etiquette
● Social Media Etiquette
● Manners and Etiquette during the Meeting

Module 8
- According to Merle, 2017. "Ethics is a set of moral standards for judging whether
something is right or wrong", recognizing ethical issues and the reasons behind this
issue may affect someone's cognition and behavior.

Business Ethics - is recognizing the right or wrong in the workplace, and being able to stand
to do the right thing.
- Walle and Pekel explain that "attention to business ethics is critical during times of
fundamental change."
- Business Leaders are going through this complex dilemma of choosing right from
wrong.

Ethical Principles and Issues in the Business

● The Principles of Justice and Fairness - Justice arises when the person is given
what he or she deserves. Justice has always been applied and used concerning a
standard of rightness. Fairness has often been applied and used concerning judging
without reference to someone’s feelings or interests (Markulla Center for Applied
Ethics).
 - "equal pay for equal work", which means an individual receives his pay based on
the amount of work and time he renders.
● Principles of Utilitarianism (Considering the best for the Majority) -
Utilitarianism is a guiding principle of which a decision should be in favor of the
majority. According to Hyatt, 2018 "when an action affects the majority unfavorably,
then it is morally wrong.
● Principles of Deontology (Actions are good or bad according to the set of rules) -
this is associated with the principle of "obligations and duties". According to Hyatt,
2018. "A person will follow his or her obligations to another individual or Society
because upholding one's duty is what is considered ethically correct."
● Principles of Individual Rights - as humans we are given the right to govern our
lives, pursue our happiness, and exercise our freedom regardless of gender, race, age,
creed, and color. Denying human rights is considered unethical and illegal.

Examples of Code of Conduct for Small and Medium Enterprises:

1. Creating a culture of honesty, integrity, and fairness.
2. Cultivating equality in terms of recruitment, hiring work assignment, promotion,
wage, salary, termination.
3. Committed to a safe and healthy work environment wherein all employees are
protected from any work-related hazards.
4. Prohibiting any act of unfair competition.
5. Zero tolerance for corruption.
6. Financial reporting transparency.
7. Restricted agreements with third parties.
8. Compliance with all applicable laws and regulations set by the government.
9. Prohibits from soliciting or accepting any advantage from any person having business
dealings with the company.
10. Conflict of Interest - any individual who uses his position for his benefits or favoring
his relatives or friends.
11. Penalizing officials who use their position of power for his interests or favoring
relatives.
12. Handling Proprietary Information - employees make sure that the company's
sensitive and confidential documents and information should have sufficient
protection.
13. Prohibiting the employees to use the company's physical properties for personal use
or selling for his gain.
14. Outside Employment - employees should seek permission and guidance from the
company for any other work transactions outside the company, and considering that
there is no conflict of interest.
15. Compliance with the code of conduct.
16. All individuals who violate the code of conduct will be subject to disciplinary action,
or sanctions under the labor law.

Corporate Social Responsibility (CSR) - is an integral part of business ethics in which a

company has obligations and responsibilities to improve its nearby community in the manner
of a monetary donation, scholarship, environmental improvements.
Benefits the CSR
● Employees – working for a company that has a good public image boost their morale.
● Society – a company with strong CSR helps the community to improve and lightens
up the burden of the society.
● Business – Taking part in the community and providing a positive social value creates
market loyalty.
● Non-Profit Organizations – CSR initiates help non-profit organizations through the
scholarship programs, donations, and services.

Types of CSR:
● Philanthropic - efforts companies donate to charitable institutions, relief aids, and
building houses.
● Volunteerism - companies encourage their employees to render hours of volunteer
work to the community.
● Environmental Leadership - companies take the initiative to take the lead in
environmental sustainability and protection.
● Ethical Labor Practices - companies have a strong foundation on the principles of
work ethics.
● Economic Responsibility - committed to paying their taxes, paying the employees
competitive wages.