Q4 Entrepreneurship Las 3 4

10
Technology and Livelihood Education
ENTREPRENEURSHIP
Quarter 4 - LAS 3 and 4
Assessing Business Operations
SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Eco Athletic Field, F. Pimentel Ave., Daet, Camarines Norte 4600
camarines.norte@deped.gov.ph
DepEd Camarines Norte
Technology and Livelihood Education – Entrepreneurship Quarter 4 – LAS 3 and 4
LO 2. Perform Actual Selling of Products or Services
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been exerted to locate and seek permission to use these materials from their respective
copyright owners. The publisher and authors do not represent nor claim ownership over
them.
Development Team of the Module
Writer : MA. LUISA C. ARMILLO, T-III
Editors : MA. LUISA C. ARMILLO, T-III
CHARLIE JOE C. ARMILLO, T-I
Reviewers : NIXON S. OLFINDO, EPS-EPP/TLE/TVL
Illustrator :
Layout Artist:

LEARNING ACTIVITY SHEET 3 and 4
Name of Student ____________________________________________________

Learning Area ______________________ Grade Level _____________________
Date _______________________________________________________________
I. INTRODUCTORY CONCEPT
Welcome! This module contains instructional materials and activities for

you to complete. This unit contains the knowledge, skills and attitudes
required for the course Entrepreneurship.
Read the Information Sheet below then answer the different

tasks/activities that follow. You may check your work and progress
afterwards by using the Key to Corrections and/or rubrics for scoring.
Have a great time doing your tasks!
II. LEARNING SKILLS FROM THE MELCS
Objective
LO 1. Assess business operations
III. ACTIVITIES
Information Sheet
Assessing Business Operations

I. Qualitative Monitoring and Evaluation of Business Operations
A. Supervising/Monitoring
To ensure the successful operation of the business you

need to monitor. This can be done through supervision.
Why? Proper supervision will enable you to assess and
support the production performance, follow schedule,
and utilize material and work force wisely.
To monitor the business operations effectively and

efficiently, the student-enterprise owner needs to be
familiar with specific skills and techniques. You may
What?
seek advice from your entrepreneurship teacher if you
think you lack the skills in doing the task of monitoring
and evaluating the business, you implemented.
Supervision is a very important technique you need to

use in assuring the proper implementation of your
business plan. Here are some common techniques:
How? a. direct observation

b. dialogue with personnel
c. dialogue with customers
d. reviewing the market plan
e. reviewing the production plan
f. controlling supply and logistics hands-on

Implementing
Supervision:
Prepare a simple supervision plan and supervision guide. As an

entrepreneurship student implementing a business, you are supposed
to include
Devise in your business
a Monitoring plan Control
Curve and a simple yet adequate
graph. This will supervisory
ensure that
plan. This will help in assessing the quality of activities performed
you closely monitor the different quality indicators set for your product by
Create
each a checklist
member
or services of the different
of your enterprise.
offered. qualitative information you want to
assess after a quarter or a year of your business operation.

Steps you can take to develop a monitoring system include:
1. Define the most important indicators with the help of an indicator matrix which may
include the following:
 process indicators selected for supervision
 indicator for achieving goals defined in your Mission, Vision and
Values Statement
 Indicators for the evaluation of results and quality of the process
2. Define the components of the monitoring system based on the list of indicators
selected previously and using a prioritization matrix with criteria such as: type of data
collection, frequency of analysis, type of data processing, and responsibilities.
3. Define the standards for the indicators that you will use to interpret results of
monitoring.
Some Common Tools for Monitoring and Evaluating Business Operations
Used to:
Tools
Identify Describe Analyze
1. Bar Graph
2. Benchmarking
3. Checklist
4. Program Matrix
5.Indicator Matrix
The table above presents some of the most common qualitative tools in
business monitoring and evaluation. These tools are used to identify, describe, or
analyze business situations. Depending on the needs of your business you can
anyone or combination of some these tools for you to evaluate your business. The
main reason why you need to familiarize with these tools is to avoid problems, make
you operate effectively, and efficiently.
A. Bar Graph
One way of presenting data you gathered in the business operation is through a
bar graph. It will help you to visualize the relationships among different categories of
factors affecting your business such as financial data, sales, projections, and trends.
It is used when the information corresponds to a nominal scale, and when you want
to compare two or more groups.

Using a Bar Graph
If you are not familiar with using Microsoft Excel, you can follow these simple
steps to create a bar graph.
1. Draw vertical and

horizontal axes.
2. Create a scale on the

vertical axis to measure the
frequencies of the variable.
3. Note the nominal scale

(different qualities variable).
4. Draw a rectangle for each

quality of the variable.
Expected Production Per Month
Figure 1
90
80
70
60
50
40 Students
30 Faculty
Community
20
10
0
November
October
February
January
December
September
August
July
June
March
April
May
B. Benchmarking
Benchmarking is both a supervisory and evaluation tool for with business
operation. It is a technique which compare the processes of one enterprise with
those or similar enterprises to study ways to improve those processes. The owner
and key members of the team can use it. It is important to include in the team
someone who has the expertise in the process you are comparing.
Benchmarking is use for analyzing strategies to improve the production
process, selling strategies, promotional and other operational strategies.
Steps in Using Benchmarking

Select another organization to use as a “benchmark”.
You identify an enterprise that provides similar product
or services but ideally not your competitor, or the
leader in the industry who is willing to share
information with you.
Contact the identified “benchmarked” organization.

Explain the purpose of your proposed visit, gain their
support and set a date.
Make a site visit to collect data:

 Determine in advance the kind of
information you want.
 Send a list of questions to your benchmark
contact for them to prepare for your visit.
 Agree on the agenda for the visit.
 Set appointment for the meeting and make
an ocular inspection of the benchmarked
organization.
 Request for the future plans of the process
or information you are investigating.
 Be ready to share the comparable
information of your own organization.
Determine any important differences between the

process used by your organization and the process
used by the benchmarked organization.
Make a report of your findings, set a new goal, and

use the results to propose improvements for your
business.
C. Checklist/Check Sheet
This is the most common and simple business monitoring and evaluation tool.
Process, indicator, or lists of closed-ended questions are prepared based on the
standards set for the purpose. It is used to ensure that different types of service or
product providers in your organization are coping or complying with the identified
standard of treatment stated in the checklist form.
When you are trying to analyze a problem, or when you are trying to find out if
a solution to a business operation problem was implemented successfully. It can
also be used as consistency check of a process based on flow chart, customer flow,
production, and workflow in the business.
Steps in using Checklist
1. Review the steps of the process you want to observe.
2. Select the critical steps of the process.
3. Make a list of questions to check if the steps are performed. These
questions should be “closed” or answerable by “yes” or “no”
4. Perform the observation and collect data.
Here is a sample of a checklist.
CHECKLIST: CHOOSING A GEOGRAPHICAL LOCATION

The following checklist includes several questions you should answer before making your
ultimate decision on where to open your business. Be careful to factor in your own special
circumstances, which do not necessarily appear on this list.
Yes No
Is the area zoned for this type of business? __ __

Are qualified employees available in the area? __ __
Is the site close to the markets served by the business? __ __
Are any competitors in the area? __ __
Are the inventory and supplies the business needs available in the area? __ __
Can suppliers conveniently make deliveries to this area? __ __
Is public transportation accessible? __ __
Are the utilities needed to run the business available? __ __
Are there facilities nearby for transporting goods? __ __
Are the rates for transporting goods like or lower than in other areas? __ __
Does the cost of this facility in this location compare favorably with other areas? __ __
Do the taxes on this facility compare favorably with other areas? __ __
D. Program Matrix
Program Matrix presents the flow of specific business activity of the business
immediately. It spells out the plan on how you will achieve established objective as
stated in your business plan.
Step in Using Program Matrix
1. Establish your objective or target you want to accomplish. What the different
activities need to take place to meet that objective.
2. Make a chart with the following headings:
3. Activities should specify the WHAT, HOW, and WERE.
Indicators should be the specific criteria for evaluation purposes.
Goal should be an expression of quantity “how much” will be and should be.
Resources spell out provisions needed to support the activities
The time frame should be realistic based on the activities and
availability of resources
4. Fill out the chart, plan out the indicators, goals, resources, personnel
and the time frame that makes up your overall objective.
BREADWINNER Bake Shop

Program of Activities
First Quarter of 2009
Activities Indicators Goal Resources Timeframe
98% of raw
Purchasing
materials
officer
needed for one June 5 to
Purchasing
production Increase 7% of June 15, 2009
cycle were quarterly sales
Merchandiser
made available based on 2008
Reports
Increase cash June 16 to
Selling collections Sales August 15,
personnel 2009
Sales reports
Reporting
are submitted Accounting August 16 to
Sales
and evaluated Clerk 18, 2009
E. Indicator Matrix

An enterprise owner to describe the business operations in terms of defined
standards can use an indicator. It is developed by collecting data and then
expressing it through quantitative formulas or by means of graphs and tables.
You can use an indicator diagnose a current situation, to compare
characteristics of target markets or a process with other factors or to evaluate the
variations of a business activity.
To construct an indicator, you need a matrix as a guide:
1. Identify the business variables you want to measure.

2. Describe the indicator in terms of proportions, time or frequency, percentage,
or rate.
3. Create a formula for the indicator. An indicator is composed of numerator
(observable characteristics) and a denominator (the reference point)
4. Find out the sources in obtaining data such as financial records, daily reports,
surveys, observations, interviews, etc. depending on the information you want
to translate into an indicator.
5. Identify the basis or standard of comparison.
Activities
Activity 1. Based on the given information, answer the table below on how
the tools are used to identify, describe, and analyze.
Used to:
Tools
Identify Describe Analyze
1. Bar Graph
2. Benchmarking
3. Checklist
4. Program Matrix
5.Indicator Matrix
Activity 2. Choose one from the common tools for and create one to monitor
and evaluate your chosen business.
IV. RUBRIC

Criteria Percentage
Organization and Coherence of 50%
Thoughts
Sources, Mechanics, and 50%
Information
TOTAL 100%
V. ANSWER KEY
(Not Needed)
VI. REFERENCE
Entrepreneurship Learning Module 8

Pages 7-20
PARALLEL ASSESSMENT
Entrepreneurship 10
Quarter 4 – LAS 3 AND 4
Name: ______________________________ Section: _____________ Score: _____
Fill in the Blanks. Complete the statements below by providing the missing term/s.
1. __________________ presents the flow of specific business activity of the

business immediately. It spells out the plan on how you will achieve
established objective as stated in your business plan.
2. An enterprise owner to describe the business operations in terms of defined
standards can use an ____________________.
3. Process, indicator, or lists of closed-ended questions are prepared based on
the ______________ set for the purpose.
4. Benchmarking is both a _________________ and evaluation tool for with
business operation.
5. One way of presenting data you gathered in the business operation is through
a bar graph. It is used when the information corresponds to a ____________,
and when you want to compare two or more groups.
6. The _______________ should be realistic based on the activities and
availability of resources

7. Find out the sources in obtaining data such as _____________________,
daily reports, surveys, observations, interviews, etc. depending on the
information you want to translate into an indicator.
8. Depending on the needs of your business you can anyone or combination of
some these tools for you to ______________ your business.
9. Define the components of the monitoring system based on the list of
indicators selected previously and using a _______________ with criteria.
10. To ensure the successful operation of the business you need to monitor. This
can be done through __________________.
PARALLEL ASSESSMENT – KEY TO CORRECTION

Entrepreneurship 10
Quarter 4 – LAS 3 AND 4
FOR TEACHERS USE ONLY
1. Program Matrix
2. Indicator
3. standards
4. Supervisory
5. Nominal Scale
6. Time Frame
7. Financial Records
8. Evaluate
9. Prioritization matrix
10. Supervision


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10

Technology and Livelihood Education

Assessing Business Operations

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

LO 2. Perform Actual Selling of Products or Services

Development Team of the Module

Writer : MA. LUISA C. ARMILLO, T-III

Editors : MA. LUISA C. ARMILLO, T-III

CHARLIE JOE C. ARMILLO, T-I

Reviewers : NIXON S. OLFINDO, EPS-EPP/TLE/TVL

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Name of Student ____________________________________________________

Welcome! This module contains instructional materials and activities for

Read the Information Sheet below then answer the different

Have a great time doing your tasks!

II. LEARNING SKILLS FROM THE MELCS

LO 1. Assess business operations

Assessing Business Operations

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

To ensure the successful operation of the business you

To monitor the business operations effectively and

Supervision is a very important technique you need to

How? a. direct observation

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Prepare a simple supervision plan and supervision guide. As an

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Some Common Tools for Monitoring and Evaluating Business Operations

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

1. Draw vertical and

2. Create a scale on the

3. Note the nominal scale

4. Draw a rectangle for each

Steps in Using Benchmarking

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Contact the identified “benchmarked” organization.

Make a site visit to collect data:

Determine any important differences between the

Make a report of your findings, set a new goal, and

Here is a sample of a checklist.

CHECKLIST: CHOOSING A GEOGRAPHICAL LOCATION

Is the area zoned for this type of business? __ __

BREADWINNER Bake Shop

Activities Indicators Goal Resources Timeframe

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

1. Identify the business variables you want to measure.

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Entrepreneurship Learning Module 8

Name: ______________________________ Section: _____________ Score: _____

1. __________________ presents the flow of specific business activity of the

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

PARALLEL ASSESSMENT – KEY TO CORRECTION

FOR TEACHERS USE ONLY

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

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Is the area zoned for this type of business?

Name: ______________________ Section: _ Score: _