Sales

Functions

1. Preparing sales plans

2. Prospecting
3. Researching
4. Handling sales issues
5. Building customer relationships
6. Training and onboarding

Description

A sales team is the department responsible for meeting the sales

goals of an organization. Led by the sales manager, this department
consists of sales representatives, sales specialists, and customer service
representatives who work in tandem to meet daily, monthly, quarterly,
and annual sales goals.

Responsibilities

 Generating leads.
 Meeting or exceeding sales goals.
 Negotiating all contracts with prospective clients.
 Helping determine pricing schedules for quotes, promotions, and
negotiations.
 Preparing weekly and monthly reports.
 Giving sales presentations to a range of prospective clients.
 Coordinating sales efforts with marketing programs.
 Understanding and promoting company programs.
 Obtaining deposits and balance of payment from clients.
 Preparing and submitting sales contracts for orders.
 Visiting clients and potential clients to evaluate needs or promote
products and services.
 Maintaining client records.
 Answering client questions about credit terms, products, prices,
and availability.

Marketing

Functions

1. Defining and managing your brand

2. Conducting campaign management for marketing initiatives
3. Producing marketing and promotional materials
 4. Creating content providing search engine optimization for your
website
5. Monitoring and managing social media
6. Producing internal communications

Description

Marketing team develops and implements strategies to promote

brand awareness and drive sales of an organization's products or services.
Often, marketing teams include several individuals with varying skills and
responsibilities who work together to achieve mutual marketing goals.

Responsibilities

 Responding to Customers’ Needs

 Conduct and Manage Marketing Campaigns
 Overseeing outside Vendors and Agencies
 Monitoring and Managing Social Media
 Keeping an Eye on Trends and Monitoring Competition
 Communicating work and brand values with Marketing Team
 Developing a Growth Strategy
 Creating Content and Providing SEO for your Website
 Defining and Managing your Brand
 Conducting Customer and Market Research
 Producing Marketing and Promotional Materials

Production

Functions

1. Selection of Product and Design,

2. Selection of Production Process,
3. Selecting Right Production Capacity,
4. Production Planning,
5. Production Control,
6. Quality and Cost Control,
7. Inventory Control, and
8. Maintenance and Replacement of Machines

Description

The Production Worker will learn to operate a variety of mechanized

production equipment. The Production Wroker check and ensures product
specification standards are being met as required by company authorized
standards while performing the tasks in a safe and efficient manner.
Responsibilities

 Following health and safety standards.

 Maintaining a clean workstation and production floor.
 Assembling products and parts.
 Following production guidelines and specifications.
 Finalizing and packaging products for shipment.
 Operating and maintaining machinery and production line
equipment.
 Monitoring the assembly line and removing faulty products.
 Working on the production line and meeting production targets.
 Reporting any issues to the supervisor on duty.
 Performing other tasks as assigned.

Manufacturing

Functions

1. Monitor workers on site during production activities to ensure

adherence to ethics and safety procedures
2. Evaluate manufacturing equipment for safety and functionality
3. Ensure that products and goods manufactured meet quality
standards obtainable in the industry
4. Motivate workers to enhance production quantity and at the same
time maintain high production standards
5. Check finished products to ensure quality, and that industry
standards are met before they are declared ready for use
6. Keep records of workers performance
7. Keep records of equipment, budgets, deliveries, and supplies, and
make them available to management for evaluation

Description

Operate manufacturing equipment in a high-volume production

environment, such as CNC machines, manual presses and assembly
equipment. Also performs machine set-ups, tool changes, preventative
maintenance and routine checks on manufacturing equipment.
Responsible for performing visual quality checks.

Responsibilities

 Able to operate various manufacturing equipment (CNC

machining equipment, manual presses,
 assembly equipment, etc.) in a mass/high volume production
environment.
  Requires the ability to constantly manipulate small parts and
gauges.
 Perform machine set-ups and tool changes as necessary.
 Must perform preventative maintenance and routine machine
checks.
 Able to perform visual quality checks using a variety of gauges
(micrometers, calipers, metric rulers,etc.) and check fixtures and
be able to properly document information. Keen vision and mental
 alertness is required.
 Ability to use thinking and reasoning skills to solve a problem.
 Recognize and define problems, collect data, and develop
conclusions.
 Calculate figures and amounts using whole numbers and
decimals.
 Must possess knowledge of basic machining and have ability to
apply concepts.

Finance

Functions

1. Accounting
2. Examining financial statements and reporting
3. Preparing and forecasting budgets
4. Managing operations systems

Description

A finance team manages the money in an organisation. Larger

organisations will have more specialised finance teams with many levels
of management. In a smaller business, it may be the owner or a small
team who have broader roles and greater responsibility.

Responsibilities

 Bookkeeping
 Management of the company’s cash flow
 Budgets and Forecasting
 Advising and Sourcing Longer-Term Financing
 Management of Taxes
 Management of Company’s Investments
 Financial Reporting and Analysis
 Assist managers in making key strategic decisions

Accounting
Functions
1. Accounts Payable and Receivable
2. Payroll and Monitoring Employee Time Offs
3. Inventory Cost Management
4. Cash Collections and Systematic Record Keeping
5. Budgeting
6. Reporting and Financial Statements
7. Legal Compliance and Financial Control

Description

An accounting department provides accounting services and

manages the finances of a company. Its responsibilities include recording
accounts, paying bills, billing clients and customers, tracking assets and
expenditures, managing payroll and keeping track of critical tax
documents.

Responsibilities
 Forming the Financial Statements
 Payroll Management
 Managing the Payable Amounts
 Managing Receivable Amounts
 Payment of Taxes

Human Resources

Functions

1. Recruitment and Hiring

2. Training and Development
3. Employer-Employee Relations
4. Maintain Company Culture
5. Manage Employee Benefits
6. Create a Safe Work Environment
7. Handle Disciplinary Actions

Description

Human Resources department is a group who is responsible for

managing the employee life cycle (i.e., recruiting, hiring, onboarding,
training, and firing employees) and administering employee benefits.

Responsibilities

 Helping employees with the onboarding process

 Developing plans to meet company objectives
  Creating systems to motivate employees
 Addressing employee questions and concerns
 Maintaining employee policies and procedures
 Communicating and implementing business changes
 Conducting disciplinary actions
 Processing terminated and retiring employees

Adminstration

Functions

1. Ordering office supplies and office equipment.

2. Answering incoming phone calls.
3. Maintaining databases and office operations.
4. Creating financial reports.
5. Recording office expenses.
6. Common scheduling tasks.
7. Bookkeeping tasks.
8. Greeting office visitors.

Description

The Team Administrator sits at the heart of the team support and is
involved in all areas of the company’s work, supporting the team with
general project management and by ensuring the efficient running of the
office and maintaining effective administrative systems across the
organisation. The role also includes some engagement with the community
groups involved in Big Ideas programmes.

Responsibilities

 Coordinate office activities and operations to secure efficiency and

compliance to company policies
 Supervise administrative staff and divide responsibilities to ensure
performance
 Manage agendas/travel arrangements/appointments etc. for the
upper management
 Manage phone calls and correspondence (e-mail, letters, packages
etc.)
 Support budgeting and bookkeeping procedures
 Create and update records and databases with personnel, financial
and other data
 Track stocks of office supplies and place orders when necessary
 Submit timely reports and prepare presentations/proposals as
assigned
 Assist colleagues whenever necessary