RESUME FOR GRACIOU YVONNE MUZVIDZIWA

30 Victoria Range, Masvingo, Zimbabwe

Cell: +263 0786 746 764, +263 783 370 475
Email: hgarikai2@gmail.com

SUMMARY

Experienced care worker with a passion for helping vulnerable individuals. Comfortable in
a fast paced and everchanging environment, making independent decisions and working
collaboratively with customer coaches. Well organized, detail-oriented, able to maintain
accurate client information and handle safeguarding concerns. Excellent communication
skills and ability to articulate services to clients, colleagues and partner agencies.

KEY SKILLS

Confidentiality, Patient, Time management, Good Communication skills both written and
verbal, Detail Oriented, Compassion, Team player and empathetic in nature, Social
housing, Support related services.

QUALIFICATIONS
Diploma in Caregiving Allison UK 2023
KEY MODULES
 The Fundamental of Caregiving
 Fundamental Skills in Caregiving
 Infections, Nutrition and Food Safety
 Emergencies Falls and Fine Safety
 Understanding Dementia
 Working with Clients with Dementia, How aging effects the body
 Traumatic Injuries and preparing for death
 Person centered care, Understanding behaviors, Problem solving, Meaningful engagement
 Quality of life and Dementia
 The importance of safe dementia environment, Strategies for excellent care
 Health living with Dementia, Positive engagement with family members
 Communication strategies with Dementia

EMPLOYMENT HISTORY

Employer: Eden Medical Centre [ Masvingo]

Period: 2022/12 -TO DATE
Position: Care Worker
RESPONSIBILITIES:
 Provide housing related support to vulnerable individuals and families on 9hour
shift basis resulting in improved quality of life and increased sense of security.
 Developed positive relationships with patients and working collaboratively with
nurses to ensure service delivery was inline with the clinic’s policies and
maintained accurate customer information and handled safeguarding concerns
 Delivered excellent customer service, addressing customer needs and meeting the
wider community’s expectations.
 Assisting patients with personal care needs, including bathing and toileting.
Employer: Generation Medical Centre
Period: 2021-2022/12
Position: Front Desk Receptionist
RESPONSIBILITIES
 Greet patients in the facility and over the phone, assist doctors, nurses and patients,
schedules doctors’ appointments for patients,
 Performs clerical and administrative tasks’ preparing medical files, maintaining
calendar for appointments.
 Maintaining accurate patient information including daily care records, patients’
concern and performing clerical and administrative tasks.
STRENGTHS
Problem solver, Good customer Service

RELEVANT WORK EXPERIENCE

Looked after my grandmother who suffered from breast and blood cancer, (2018-2021).
Also looking after my father who is suffering from stroke and is diabetic from 2009-date
 End of life care
 Provide non-medical home care services
 Run errands on their behalf
 Help with personal hygiene and care
 Helps cooking and doing laundry
 Provide companionship
 Dealt with extreme cases of a cancer patient
 Monitor medication

REFFRENCE
Available upon request