Resource | CIO 10/8/21, 10(39 AM

UNITED STATES !

Powering today's hybrid work environments: Three

trends that drive agility with integrated
communications

SPONSOR: 8X8 INC

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Resource | CIO 10/8/21, 10(39 AM

Brought to you by 8x8

When it comes to business communications, the migration from on-premises to the cloud means
agility, flexibility, and value. But without a cohesive implementation strategy, disparate siloed
applications conspire to deliver operational complexity and compromised customer experience.

Luckily, there’s a better way, and forward-thinking IT leaders are on top of 3 trends pointing to an
integrated platform for Unified Communications (UC) and Contact Center (CC). Get ahead of
these trends, and you can boost organizational efficiency, employee productivity and customer
satisfaction.

Join Denise Lund, IDC's Research Director, Telecom and Unified Communications Scott Sampson,
8x8’s Senior Vice President of International Markets, Rob Pilgrim, 8x8’s GVP of Product
Management for UC Platform and Business Apps, as they share their perspectives on the
unification of services and the impact upon customer experience, including:

• The challenge of the hybrid workforce

• The importance of employee experience and streamlined workflows
• The realization that single provider and best-of-breed are not mutually exclusive

Register

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Resource | CIO 10/8/21, 10(39 AM

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