Types of Hotels

Different types of hotels can most commonly be classified in the following ways:

-Size
- Location
- Target market
-Star Rating

Hotel Types by Size

Hotels are categorized by the number of rooms to which service is provided. For example −
• hotels with up to 200 rooms are SMALL
• hotels with 200-399 rooms are MEDIUM
• hotels with 400-700 rooms are LARGE
• hotels with more than 700 rooms are MEGA

Hotels Based on Location

1.Motel
- The term motel has been derived from the word ‘motor’. These are small hotels which are usually
located on the national highways.

2. Airport Hotels
These hotels are situated near the airport and are frequented by businessmen, airline passengers,
layover passengers, crew members and etc.
3. Floating Hotels
-The hotels which float on water are called floatels. It is located on river, sea or large lakes.
4. Rotels
- These are the hotels that run on wheels, it is a combination of a tourist bus and a hotel.
5. Resorts
- These are the hotels which are located in hilly areas of beaches or Islands.
6. Suburban Hotels
- These are the hotels that are located outside the city or in remote areas.
7. Commercial/Downtown Hotel
- Located in the heart of the city near commercial area.

HOTELS BASED ON TARGET MARKET

Airport Hotels
− They target the business clientele, airline passengers, or any guests with cancelled or delayed flights.
Business Hotels
− These hotels are often located near business districts and offer amenities such as meeting rooms. They
may target business travelers attending conferences or meetings.
Budget hotels
-These hotels offer basic accommodations at a lower price point. They may target budget-conscious
travelers or those who only need a place to sleep while they are out exploring the destination.
Casino Hotels
− They target the guests interested in gambling.
Resorts
− Resort hotels typically target travelers who are looking for a vacation experience that includes a range
of amenities and activities.
Service Apartments
− They are located in residential colonies. They provide long-term accommodation for guests. They need
to execute an agreement with the guests for the stay of at least one month.

HOTEL TYPES BY STAR RATING

• One Star
− A 1 star hotel is a hotel that only provides the bare necessities for a night’s stay, such as a bed
and a bathroom.
• Two-Star
− A 2 star hotel offers the basic necessities of a bed and bathroom in each room and may offer
some limited amenities, like a television, phone, and closet. There may also be 24-hour front
desk services, along with daily housekeeping and a self-serve dining option at the hotel, such as
a continental breakfast.
• Three-Star
−A 3 star hotel offers a balance between affordability and amenities. The rooms are clean and
spacious rooms, and decorative lobbies. An on-site restaurant offers all meals such as breakfast,
lunch, and dinner.
• Four-Star
− This hotel would be large, often standing as a part of a cluster of similar hotels with a formal
appearance and very good services. A 4 star hotel is an upscale hotel that provides amenities,
activities, and extras to create a full experience for multi-night stays.
• Five-Star
− This hotel would be large and luxurious, which offers the highest degree of room and
personal service. Five star hotel usually architecturally beautiful and located in state-of-the-art
facilities. The hotel building and rooms typically have a theme and lean heavily into a particular
architectural style, with extravagant lobbies and rooms crafted by interior designers.
• Housekeeping may be defined as ‘provision of a clean, comfortable, safe and aesthetically
appealing environment’.

HOUSEKEEPING
- Another definition it defines as ‘housekeeping is an operational department in a hotel, which
is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public areas, back areas
and the surroundings.
Different Sections in Housekeeping Department
- Executive Housekeeper's office
- Desk control room
- Linen room
- Housekeeping store
- Tailor's room
- Lost and found section
- Flower room
- Laundry
Executive Housekeeper's office
- An Executive housekeeper has to plan, counsel, brief and meets her subordinates. It should
preferably be a glass paneled office so as to give her / him a view of what is happening outside
the office. The office should be leaded by a cabin for the secretary who would control movement
into the house keeper's office.

Desk control room

- This room acts as a housekeeping nerve system center for coordination and communication
with the front office and other departments.
- The desk control room should have a large notice board to pin up staff schedules and day to
day instructions. The desk control room is the point where all staff report for duty and check out
at the duty end.

Linen room
-A linen room refers to a dedicated space or storage area in hotels, where linens and textiles are
stored, managed, and prepared for use. Linens typically include bed sheets, pillowcases, towels,
tablecloths, napkins, and other fabric items used in these settings.
- The linen room should have a counter, across which the exchange of linen takes place. The
room should preferably be adjoining the laundry so as to supply linen to and from the laundry.

Stores for Housekeeping

– This is a room for storing things like cleaning supplies and supplies for guests.

Tailor's room
- This room is saved for in house tailors who take care of the sewing and repairing of the cloth
and uniform. The tailor room could be avoided if the house policy is to outsource all tailoring
and mending work. It should be adequately huge to oblige sewing machines, a pressing table,
work table and spot for things to be fixed or sewed.

Lost and found

- This section should be small and airy with cupboards to store guest articles lost and may be
claimed later.
- An item left behind by guest either in the room or in public area identified by any staff and
brought under the notice of the hotel staff is termed as “Lost and Found” item.

Flower room
- This should be air-conditioned room to keep flowers fresh. The room should have work table, a
sink with water supply and all necessary tools required for flower arrangement.
Laundry
- This is an important section under housekeeping which is responsible for cleaning/washing of
all fabrics used in hotel. The section should be adjacent to linen room so as to avoid excessive
steps.
AREAS UNDER THE PURVIEW OF HOUSEKEEPING
◦ Front of the house areas
- it refers to the area of a hospitality establishment that is visible and accessible to the guest.
◦ Back of the house areas.
- it refers to an area that is not visible to the guest.
Front of the house areas

- Guestrooms
- Corridors
- Lobbies & public restrooms
- Pool and patio areas
- Dining rooms/restaurants
- Banquets Halls
- Convention Halls
- Hotel-operated shops
- Recreation rooms (Games rooms)
- Gymnasium rooms
- Building exterior
- Landscaping & gardens

Back of the house areas.

Management offices
- Storage areas
- Linen & sewing rooms
- Laundry room
- Employee locker rooms
- Administrative offices
- Cloakrooms
- Maid’s service room