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 POWERPOINT
POWERPOINT BUSINESS UNIT 1: Understanding the Art of Presentation 763
CHAPTER 1: Presentation Fundamentals 764
CHAPTER 2: Text and Graphics 812
POWERPOINT BUSINESS UNIT 1 CAPSTONE 863
POWERPOINT BUSINESS UNIT 2: Collaborating and Invoking Emotion with the Audience 875
CHAPTER 3: Multimedia and Motion 876
CHAPTER 4: Customization and Collaboration 921
POWERPOINT BUSINESS UNIT 2 CAPSTONE 969

INTEGRATED PROJECTS
CHAPTER 1: Word and Excel Integration 983
CHAPTER 2: Word, Excel, and Access Integration 1008
CHAPTER 3: Word, Excel, Access, and PowerPoint Integration 1029

APPENDIX 1053
GLOSSARY 1065
INDEX 1075

Brief Contents vii

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 Contents
Welcome to the Team Letter 1 Using the Edge Address Bar for Search 46
MICROSOFT WINDOWS 10
CHAPTER 1: Explore Windows and File
Management 3
PREPARE CASE: Painted Paradise Golf Resort
& Spa—Employee Introduction to Microsoft
Windows 10 3
Exploring the Windows 10 Interface 4
Start and Shut Down Windows 5
Starting and Shutting Down Windows 6
Explore the Desktop and Start Menu 7 Creating and Naming a New Folder 58
Exploring the Desktop and Recycle Bin 9
Navigating the Start Menu 11
Opening a Program with the Start Menu 12
Customize the Start Menu and Taskbar 13
Pinning Start Menu Tiles and Turning Off Live Tiles 14
Resizing, Moving, and Grouping Start Menu Tiles 15
Uninstalling a Program Using the Start Menu 17
Pinning a Program to the Taskbar 17
Use Windows 10 Search and Cortana 18
Using Windows Search 20
Accessing and Managing the Cortana Notebook
and Settings 22
Getting Windows Help 24
Working with Windows and Desktops 25
Open and Manage a Window 25
Opening, Moving, and Sizing a Window 26
Minimizing, Maximizing, and Restoring a Window
Open and Manage Multiple Windows 28
Using Task View 29
Snapping and Shaking Windows 30
Using the Snipping Tool 33
Create and Use Multiple Desktops 35
Using Computer Settings and Protecting the
Computer 36
Use Windows 10 Notifications and Settings in the
Action Center 36
Seeing and Clearing Notifications, Exploring Settings, and
Personalizing the Desktop 36
Associating a Microsoft Account in Settings 39
Setting Up a Picture Password or PIN 40
Managing Windows Updates 42
Managing Windows Defender 42
Access Advanced Computer Settings 43
Accessing Advanced Settings and the Control Panel 43
Managing Windows Firewall 44
Working with Edge and File Explorer 45
Explore the Edge Browser 45
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Marking Up the Web 47
Viewing Browser History and Downloads in the
Edge Hub 49
Use OneDrive and Work with Folders, Files, and
Compression 49
Opening OneDrive in the Cloud 50
Using Office Online 51
Work with Folders and Files in File Explorer 53
Using the OneDrive and File Explorer 54
Downloading and Extracting Compressed Files for the
Your Office Series 55
Navigating and Changing Views in File Explorer 56
Managing Existing Folders 59
Managing Existing Files 61
Using the Search Box in File Explorer 64
Creating Compressed Files 65
Concept Check 67
Key Terms 67
Visual Summary 68
Practice 71
Practice Case 1 71
Problem Solve 1 72
Problem Solve Case 72
Perform 73
How Others Perform 73
28
COMMON FEATURES
CHAPTER 1: Understanding the Common Features
of Microsoft Office 75
PREPARE CASE: Painted Paradise Resort & Spa
Employee Training Preparation 75
Working with the Office Interface 76
Microsoft Office Suite and Different Versions 76
Start, Save, and Navigate Office Applications 77
Opening Microsoft Word and the Start Screen 77
Using the Ribbon and Ribbon Display Options 79
Using Office Backstage, Your Account, and Document
Properties 82
Saving a New Document to the Local OneDrive That
Syncs to the Cloud 84
Closing a File, Reopening from the Recent Documents
List, and Exiting an Application 88
Opening an Existing File in Microsoft Word and Then
Saving as Another Name 88
Zooming, Scrolling, and Navigating with Keyboard
Shortcuts 90
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 Using the Quick Access Toolbar to Save a Currently Explore the Word Interface 134
Open File 92 Changing the View 135
Manipulate, Correct, and Format Content in Showing Nonprinting Characters 135
Word 93 Insert and Delete Text 137
Checking Spelling 93 Moving Around a Document 138
Showing Formatting Symbols, Entering, Copying, and Viewing Backstage and Working with Word Options 139
Pasting Text 94 Format Characters 140
Using Undo and Redo 96 Selecting and Deleting Text 140
Using the Navigation Pane, Finding Text, and Replacing Changing Font Type, Size, and Color 142
Text 97
Format Paragraphs 146
Using the Font Group and the Font Dialog Box 98
Adjusting Paragraph Alignment 146
Using the Style Gallery and Bullets with Live Preview 100
Working with Paragraph Spacing 147
Inserting a Comment and Footer Using the Tell me what
Working with Line Spacing 148
you want to do Box 101
Proofread a Document 149
Formatting, Finding Help, and Printing in Checking Spelling and Grammar 150
Office 104 Using AutoCorrect 151
Format Using Various Office Methods 104 Finding and Replacing Text 153
Creating a New Excel Workbook 104 Insert a Header and Footer 156
Using Excel to Enter Content, Apply Italics, and Apply a Adding Fields to a Header or Footer 157
Fill Color 105 Save and Close a Document 159
Opening an Excel Dialog Box 106 Saving a Document to OneDrive 159
Inserting Images and Using Contextual Tools to Saving a Document to a PDF File 159
Resize 107 Editing a PDF File 161
Formatting Using the Mini Toolbar 109 Print a Document 162
Opening Shortcut Menus and Format Painter 110 Exploring Print Settings 162
Find Help, Print, and Share in Office 111
Concept Check 165
Using the Help Window and ScreenTips 112
Key Terms 165
Accessing the Share Pane 113
Changing Views 114
Visual Summary 166
Printing a File 115 Practice 167
Exporting a PDF 116 Practice Case 1 167
Insert Office Add-ins 117 Problem Solve 169
Problem Solve Case 1 169
Concept Check 118
Perform 169
Key Terms 118
Perform in Your Career 169
Visual Summary 119
Practice 120
Practice Case 1 120 CHAPTER 2: Create and Edit a Document 171
Problem Solve 121 PREPARE CASE: Red Bluff Golf Course & Pro Shop
Problem Solve Case 1 121 Caddy School Flyer 171
Perform 122
Creating and Styling a Document 172
Perform in Your Career 122
Create a New Document 172
Perform in Your Life 123
Opening a New Blank Document 172
Adding Text and Displaying the Ruler 173
WORD BUSINESS UNIT 1 125 Cutting, Copying, and Pasting Text 174
Dragging and Dropping Text 176
CHAPTER 1: Review and Modify a Document 126
Understand Word Styles 178
PREPARE CASE: Putts for Paws Golf Tournament Working with Styles 178
Memo 126 Using the Navigation Pane 179
Understanding Business Communication 127 Creating a New Style 181
Modifying a Style 182
Use Word-Processing Software 127
Opening a File 127
Copy and Clear Formats 184
Using Format Painter 185
Develop Effective Business Documents 130
Using Format Painter on Multiple Selections 186
Work with Business Correspondence 131
Working with Memos and Business Letters 131
Add Bullets, Numbers, and Symbols 187
Inserting and Modifying Bullets 187
Editing a Document 134 Inserting Symbols 188

Contents  ix

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 Set Line and Paragraph Indents
Paragraph Indentation 190
Work with Templates 192
Working with Templates 193
Formatting a Document 195
Change Page Setup 195
Changing Page Orientation and Margins 195
Centering a Page Vertically 197
Change Page Background
Inserting a Watermark 198
Adding a Page Border 200
Adding Borders and Shading 201
Use Themes 203
Working with a Theme 203
Concept Check 205
Key Terms 205
Visual Summary 206
Practice 207
Practice Case 1 207
Problem Solve 209
Problem Solve Case 1 209
Perform 210
Perform in Your Career 210
WORD BUSINESS UNIT 1 CAPSTONE
More Practice 211
More Practice Case 1 211
Problem Solve 213
Problem Solve Case 1 213
Problem Solve Case 2 215
Perform 216
Perform in Your Life 216
Perform in Your Career 217
Perform in Your Team 218
How Others Perform 219
WORD BUSINESS UNIT 2 221
CHAPTER 3: Include Tables and Objects
PREPARE CASE: Turquoise Oasis Spa Services
Publication 222
Including Objects in a Document 223
Use WordArt 223
Opening the Starting File 223
Creating and Selecting a WordArt Object 223
Formatting a WordArt Object 225
Resizing a WordArt Object 227
Repositioning a WordArt Object Using Alignment Guides
and Live Layout 228
Understanding Anchors 230
Create SmartArt 231
Identifying Types of SmartArt
Modifying SmartArt 233
Formatting SmartArt 234
Insert a Text Box 235
Creating a Text Box 235
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A01_KINS0809_01_SE_FM_i-xxvi.indd 10
189 Modifying a Text Box 236
Insert Graphics 237
Inserting a Picture 237
Formatting a Picture 238
Working with Tabs and Tables 239
Set Tabs 240
Using the Ruler to Set Tabs 240
Using the Tabs Dialog Box 241
198 Create a Table 243
Entering Data in a Table 244
Inserting and Deleting Columns and Rows 246
Merging and Splitting a Row 247
Formatting a Table 248
Resizing and Aligning a Table 249
Converting Text into a Table 250
Sorting Table Data 251
Managing Pages 253
Work with Page Breaks 253
Avoiding Orphan and Widow Lines 253
Working with the End of a Page 253
Work with Sections 254
Inserting a New Section 254
Insert Text from Another Document 255
Creating a Cover Page by Inserting Text from Another
211 Document 255
Concept Check 257
Key Terms 257
Visual Summary 258
Practice 259
Practice Case 1 259
Problem Solve 261
Problem Solve Case 1 261
Perform 262
Perform in Your Career 262
CHAPTER 4: Special Document Formatting
and Mail Merge 264
222 PREPARE CASE: Turquoise Oasis Spa
Newsletter 264
Creating a Research Report 265
Format a Research Report 266
Opening the Starting File 267
Working with Spacing and Indentation in a Research
Report 267
Working with Headers in a Research Report 268
Inserting Citations 269
Adding Footnotes and Endnotes 273
Develop a Bibliography or Works Cited Page 275
Using an Annotated Bibliography 275
Creating a Bibliography or Works Cited Page 275
Editing a Bibliography or Works Cited Page 276
231
Reviewing a Document 278
Work with Comments 278
Reviewing Comments 279
Deleting and Adding Comments 280
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 Track Changes 281
Viewing a Changed Document 281
Accepting and Rejecting Changes 283
Creating a Newsletter 284
Work with Columns 284
Formatting in Columns 284
Inserting a Drop Cap 286
Balancing Columns 286
Using Pictures in a Columnar Layout
Use a Style Guide to Format a Newsletter
Inserting a Company Logo in a Header 288
Formatting a Newsletter 289
Creating a Mail Merge Document 291
Use Mail Merge 292
Creating a Mail Merge Document 292
Beginning a Mail Merge 293
Selecting a Data Source 295
Completing the Letter 296
Inserting a Salutation Line 297
Previewing Letters 298
Completing a Mail Merge 299
Create Mailing Labels and Envelopes 300
Selecting Labels 300
Selecting Recipients and Arranging Labels 301
Concept Check 303
Key Terms 303
Visual Summary 303
Practice 305
Practice Case 1 305
Problem Solve 308
Problem Solve Case 1 308
Perform 310
Perform in Your Career 310
WORD BUSINESS UNIT 2 CAPSTONE
More Practice 311
More Practice Case 1 311
Problem Solve 313
Problem Solve Case 1 313
Problem Solve Case 2 315
Perform 316
Perform in Your Life 316
Perform in Your Career 317
Perform in Your Team 319
How Others Perform 320
EXCEL BUSINESS UNIT 1
CHAPTER 1: Create, Navigate, Work With, and
Print Worksheets 324
PREPARE CASE: Red Bluff Golf Course & Pro Shop
Golf Cart Purchase Analysis 324
Getting Started with Excel 325
Understand Spreadsheet Terminology and
Components 325
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What Is a Spreadsheet? 325
What Is a Workbook? 326
Navigate Worksheets and Workbooks 327
Navigating Between Worksheets 328
Navigating Within Worksheets 329
Touch Devices 331
Document Your Work 331
Using Comments to Document a Workbook 332
Using a Worksheet for Documentation 333
287
Enter and Edit Data 334
287
Using Text, Number, Date, and Time Data in Cells 334
Wrapping Text and Line Breaks 335
Work with Cells and Cell Ranges 337
Cutting, Copying, and Pasting 337
Selecting Cell Ranges 338
Dragging and Dropping 340
Modifying Cell Information 340
Inserting and Deleting Cells, Clearing Cells, and Cell
Ranges 341
Merging and Centering Versus Centering Across 343
Adjust Columns and Rows 345
Selecting Contiguous and Noncontiguous Columns and
Rows 345
Inserting and Deleting Columns or Rows 345
Adjusting Column Width and Row Height 347
Changing Column Widths Using AutoFit 348
Working With and Printing Workbooks and
Worksheets 350
Manipulate Worksheets and Workbooks 350
Creating a New Workbook 351
Moving and Copying Worksheets Between
Workbooks 351
Deleting, Inserting, Renaming, and Coloring Worksheet
Tabs 353
Using Series (AutoFill) 354
311 Moving or Copying a Worksheet 356
Preview, Print, and Export Workbooks 358
Using Worksheet Views 358
Using Print Preview and Printer Selection 361
Using Print Titles 363
Adding Headers and Footers 364
Changing Page Margins and Scaling 365
Changing Page Orientation and Print Range 366
Exporting a Workbook to PDF 367
Concept Check 369
Key Terms 369
Visual Summary 370
Practice 371
323 Practice Case 1 371
Problem Solve 373
Problem Solve Case 1 373
Perform 374
Perform in Your Career 374
Contents  xi
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CHAPTER 2: Formats, Functions, and
Formulas 376
PREPARE CASE: Red Bluff Golf Course & Pro Shop
Sales Analysis 376
Worksheet Formatting 377
Format Cells, Cell Ranges, and Worksheets
Number Formatting 377
Displaying Negative Values and Color 380
Formatting Date and Time 381
Aligning Cell Content 383
Setting Content Orientation 383
Changing Fill Color 384
Adding Cell Borders 385
Copying Formats 387
Using Paste Options/Paste Special 388
Checking the Spelling of a Worksheet 389
Inserting a Picture 391
Using Built-In Cell Styles 391
Applying Table Styles 393
Changing Themes 395
Creating Information for Decision Making 396
Create Information with Functions 396
Using the SUM, COUNT, AVERAGE, MIN, and MAX
Functions 397
Using the SUM Function by Selecting Destination
Cells 398
Using the SUM Function by Selecting Source Cells 399
Using COUNT and AVERAGE 399
Using MIN and MAX 400
Calculate Totals in a Table 401
Using Tables and the Total Row 401
Create Information with Formulas 404
Using Operators 405
Applying Order of Operations 405
Use Conditional Formatting to Assist in Decision
Making 408
Highlighting Values in a Range with Conditional
Formatting 408
Applying Conditional Formatting to Assess Benchmarks
Using Icon Sets 409
Using Conditional Formatting to Assess Benchmarks
Using Font Formatting 411
Removing Conditional Formatting 412
Hide Information in a Worksheet 413
Hiding Worksheet Rows 413
Hiding Worksheet Gridlines 414
Document Functions and Formulas 414
Showing Functions and Formulas 414
Updating Existing Documentation 416
Concept Check 417
Key Terms 417
Visual Summary 418
Practice 420
Practice Case 1 420
Problem Solve 422
Problem Solve Case 1 422
Perform 423
Perform in Your Life 423
EXCEL BUSINESS UNIT 1 CAPSTONE 425
More Practice 425
More Practice Case 1 425
Problem Solve 427
377 Problem Solve Case 1 427
Problem Solve Case 2 429
Perform 430
Perform in Your Life 430
Perform in Your Career 431
Perform in Your Team 432
How Others Perform 434
EXCEL BUSINESS UNIT 2 435
CHAPTER 3: Cell References, Named Ranges, and
Functions 436
PREPARE CASE: Painted Paradise Resort & Spa
Wedding Planning 436
Referencing Cells and Named Ranges 437
Understand the Types of Cell References 437
Opening the Starting File 438
Using Relative Cell Referencing 438
Using Absolute Cell Referencing 440
Using Mixed Cell Referencing 441
Create Named Ranges 445
Creating Named Ranges Using the Name Box 445
Modifying Named Ranges 446
Using Named Ranges 447
Creating Named Ranges from Selections 448
Understanding Functions 450
Create and Structure Functions 450
Use and Understand Math and Statistical
Functions 452
Using Math and Trig Functions 452
Inserting a Function Using Formulas 454
Using Statistical Functions 456
Use and Understand Date and Time Functions 457
Using Date and Time Functions 458
Use and Understand Text Functions 460
Using Text Functions 461
Using Flash Fill 463
Use Financial and Lookup Functions 465
Using Lookup and Reference Functions 465
Using Financial Functions 467
Use Logical Functions and Troubleshoot
Functions 469
Using Logical Functions 469
Troubleshooting Functions 473
Concept Check 477
Key Terms 477
Visual Summary 478
Practice 479
Practice Case 1 479

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 Problem Solve 480
Problem Solve Case 1 480
Perform 481
Perform in Your Life 481
CHAPTER 4: Effective Charts 483
PREPARE CASE: Turquoise Oasis Spa Sales
Reports 483
Designing a Chart 484
Explore Chart Types, Layouts, and Styles
Opening the Starting File 485
Modifying an Existing Chart 485
Explore the Position of Charts 487
Creating Charts in an Existing Worksheet 488
Modifying a Chart’s Position Properties 489
Placing Charts on a Chart Sheet 490
Understand Different Chart Types 491
Creating Pie Charts 491
Creating Line Charts 492
Creating Column Charts 493
Creating Bar Charts 493
Creating Scatter Charts 494
Creating Area Charts 495
Creating Combination Charts 496
Exploring Chart Layouts 498
Change Chart Data and Styles for
Presentations 498
Changing the Data and Appearance of a Chart 498
Inserting Objects 499
Exploring Titles for the Chart and Axes 500
Working with the Legend and Labeling the Data 502
Modifying Axes 503
Analyzing with Trendlines 504
Changing Gridlines 505
Edit and Format Charts to Add Emphasis
Adding Color to Chart Objects 507
Working with Text 507
Exploding Pie Charts 508
Changing 3-D Charts and Rotation of Charts 509
Using Charts Effectively 510
Use Sparklines and Data Bars to Emphasize
Data 510
Emphasizing Data 511
Exploring Sparklines 511
Inserting Data Bars 512
Recognize and Correct Confusing Charts
Correcting a Confusing Chart 513
Preparing to Print a Chart 515
Concept Check 517
Key Terms 517
Visual Summary 518
Practice 522
Practice Case 1 522
Problem Solve 523
Problem Solve Case 1 523
A01_KINS0809_01_SE_FM_i-xxvi.indd 13
Perform 524
Perform in Your Career 524
EXCEL BUSINESS UNIT 2 CAPSTONE 525
More Practice 525
More Practice Case 1 525
Problem Solve 527
Problem Solve Case 1 527
Problem Solve Case 2 530
Perform 532
Perform in Your Life 532
484
Perform in Your Career 534
Perform in Your Team 535
How Others Perform 537
ACCESS BUSINESS UNIT 1 539
CHAPTER 1: The Four Main Database
Objects 540
PREPARE CASE: Red Bluff Golf Course Putts for
Paws Charity Tournament 540
Understanding the Basics of Databases and
Tables 541
Understand the Purpose of Access 541
Understanding the Four Main Objects in a Database 542
Creating a New Database and Templates 544
Opening the Starting File 544
Maneuver in the Navigation Pane 545
Opening and Closing the Shutter Bar 545
Customize the Navigation Pane 546
Using the Search Box 547
Understanding File Extensions in Access 548
Understand the Purpose of a Tables 549
Importing a Table 549
Navigating Through a Table 551
507 Navigating Through a Table with the Navigation Bar 552
Understanding Differences Between Access and
Excel 555
Manually Navigate a Database 556
Using a Manual Query to Explore a Database 556
Understanding Queries, Forms, and Reports 558
Understand the Purpose of Queries 559
Using the Query Wizard 559
Switching to the Design View of a Query 562
Specifying Selection Criteria 563
Sorting Query Results 565
513 Printing Query Results 566
Understand the Purpose of Forms 567
Creating a Form 567
Entering Data Using a Form 568
Understand the Purpose of Reports 570
Creating a Report Using a Wizard 571
Printing a Report 573
Back Up a Database 574
Backing Up a Database 574
Contents  xiii
19/12/15 3:42 PM
 Compact and Repair Database 575
Compacting Your Database 575
Concept Check 577
Key Terms 577
Visual Summary 578
Practice 580
Practice Case 1 580
Problem Solve 581
Problem Solve Case 1 581
Perform 582
Perform in Your Career 582
CHAPTER 2: Tables, Keys, and Relationships
PREPARE CASE: Red Bluff Golf Course Putts for
Paws Charity Tournament Database
Inserting Data into a Database 585
Understand Database Design 585
Opening the Starting File 586
Viewing the Design View of a Table
Import Data from Other Sources
Copying and Pasting Data from Excel 588
Importing a Worksheet 590
Importing from a Named Range 592
Importing from a Text File 593
Enter Data Manually 594
Entering Data Using Datasheet View 594
Deleting Data from a Table 596
Deleting a Field from a Table 597
Understanding Tables and Keys 598
Create a Table in Design View 598
Defining Data Types 599
Determining Field Size 600
Creating a Table in Design View 600
Changing a Data Type 602
Understand Masks and Formatting
Defining Input Masks 602
Formatting a Field 604
Understand and Designate Keys
Understanding Primary Keys 606
Understanding Foreign Keys 607
Identifying a Composite Key 607
Defining a Primary Key 609
Understanding Relational Databases 610
Understand Basic Principles of Normalization
Representing Entities and Attributes
Minimizing Redundancy 612
Understand Relationships Between Tables
Viewing the Relationships Window 613
Determining Relationship Types 614
Create a One-to-Many Relationship
Forming a Relationship 615
Create a Many-to-Many Relationship
Forming a New Many-to-Many Relationship 619
Creating a Junction Table 620
Forming Two Relationships to a Junction Table 621
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A01_KINS0809_01_SE_FM_i-xxvi.indd 14
Populating the Junction Table 622
Defining One-to-One Relationships 623
Understand Referential Integrity 623
Selecting Cascade Update 623
Selecting Cascade Delete 624
Testing Referential Integrity 624
Creating a Report Using Two Related Tables 626
Concept Check 628
Key Terms 628
Visual Summary 629
Practice 631
Practice Case 1 631
Problem Solve 634
584 Problem Solve Case 1 634
Perform 636
584 Perform in Your Career 636
ACCESS BUSINESS UNIT 1 CAPSTONE 637
More Practice 637
More Practice Case 1 637
587
Problem Solve 639
588 Problem Solve Case 1 639
Problem Solve Case 2 642
Perform 645
Perform in Your Life 645
Perform in Your Career 646
Perform in Your Team 647
How Others Perform 649
ACCESS BUSINESS UNIT 2 653
CHAPTER 3: Queries and Data Access 654
PREPARE CASE: Turquoise Oasis Spa Data
Management 654
Working with Datasheets 655
602 Find and Replace Records in the Datasheet 655
Opening the Starting File 655
Finding Records in a Table 655
606 Finding and Replacing Records in a Datasheet 656
Using a Wildcard Character 657
Applying a Filter to a Datasheet 658
Using a Text Filter 659
Modify Datasheet Appearance 660
Changing the Look of a Datasheet 660
611 Querying the Database 661
611 Run Query Wizards 661
Creating a Find Duplicates Query 662
613 Creating a Find Unmatched Query 663
Create Queries in Design View 664
Creating a Single-Table Query 665
615 Viewing Table Relationships 667
Creating a Query from Multiple Tables 668
618 Removing a Table from a Query to Fix an Undesirable
Multiplier Effect 670
Sort Tables and Query Results 671
Sorting by One Field 671
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 Sorting by More Than One Field 672 Resizing and Changing Controls 722
Define Selection Criteria for Queries 673 Adding a Picture to the Form 724
Using a Comparison Operator 673 Printing a Record from a Form 725
Hiding Fields That Are Used in a Query 674 Creating Customized Reports 726
Sorting on a Field That You Do Not Show 675
Create a Report Using the Report Wizard 726
Using Is Null Criteria 676
Creating a Single-Table Report 727
Using Criteria Row with Multiple Criteria 677
Creating a Multiple-Table Report 728
Using the Or Criteria Row 678
Exploring Report Views 730
Using Both the Criteria Row and the Or Criteria Rows in a
Creating Totals Using the Report Wizard 732
Query 679
Customize a Report 734
Using AND and OR Logical Operators 681
Moving, Resizing, and Formatting Report Controls 734
Combining Operators and Multiple Criteria 683
Enhancing a Report with Conditional Formatting 736
Using Special Operators and Date Criteria 685
Applying Grouping and Sorting 738
Combining Special Operators and Logical Operators 687
Adding Subtotals 739
Create Aggregate Functions 688
Save a Report as a PDF File 741
Adding a Total Row 688
Creating a PDF File 741
Using Aggregate Functions in a Query 690
Changing Field Names 691 Concept Check 742
Creating Calculations for Groups of Records 692 Key Terms 742
Troubleshooting an Aggregate Query 693 Visual Summary 742
Formatting a Calculated Field 694 Practice 744
Create Calculated Fields 695 Practice Case 1 744
Building a Calculated Field Using Expression Builder 695 Problem Solve 746
Concept Check 697 Problem Solve Case 1 746
Key Terms 697 Perform 748
Visual Summary 697 Perform in Your Career 748
Practice 699 ACCESS BUSINESS UNIT 2 CAPSTONE 750
Practice Case 1 699 More Practice 750
Problem Solve 701 More Practice Case 1 750
Problem Solve Case 1 701 Problem Solve 753
Perform 702 Problem Solve Case 1 753
Perform in Your Career 702 Problem Solve Case 2 755
Perform 757
CHAPTER 4: Using Forms and Reports in Perform in Your Life 757
Access 704 Perform in Your Career 758
PREPARE CASE: Turquoise Oasis Spa’s New Perform in Your Team 760
Database 704 How Others Perform 762
Creating Customized Forms 705
Navigate and Edit Records in Datasheets 705 POWERPOINT BUSINESS
Opening the Starting File 705 UNIT 1 763
Editing a Table in Datasheet View 706
CHAPTER 1: Presentation Fundamentals 764
Navigate Forms and Subforms 707
Navigating a Main Form 708 PREPARE CASE: The Red Bluff Golf Course
Navigating a Form with a Subform 709 & Pro Shop Putts for Paws Golf Tournament
Navigating a Split Form 710 Presentation 764
Using the Find Command in a Form 711 Understanding the Purpose of PowerPoint 765
Update Table Records Using Forms 712 Plan Your Presentation with a Purpose for an
Adding Records 713 Intended Outcome 765
Editing Records 714 Informing an Audience 765
Deleting Records 714 Persuading an Audience 765
Create a Form Using the Form Wizard 715 Preparing an Audience 766
Creating a Form 716 Telling a Story 766
Creating Subforms (Multiple-Table Forms) 718 Define the Purpose, Scope, and Audience of a
Creating a Split Form 720 Presentation 766
Modify a Form’s Design 721 Opening PowerPoint 767
Changing the Form Theme 721 Considering the Target Audience and Their Needs 768

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 Understanding Commonality with the Audience 769
Anticipating Audience Expectations 769 CHAPTER 2: Text and Graphics 812
Understanding the Audience’s Interaction with the PREPARE CASE: The Red Bluff Caddy School
Presentation 769 Presentation 812
Plan the Presentation Content 770
Using Text Effectively 813
Using a Storyboard 770
Using Anecdotes and Quotations 771 Modify Text 813
Encouraging Audience Participation 771 Understanding Print-Friendly and Screen-Friendly
Fonts 813
Including Quantitative and Statistical Content 771
Making Font Selections 814
Using Appropriate Media 772
Providing an Appropriate Amount of Text on a Slide 814
Respecting Copyrights 772
Opening and Saving the File 814
Work with PowerPoint Windows and Views 772
Modifying Fonts in a Presentation 815
Exploring PowerPoint and Adding Notes 773
Aligning Text 816
Displaying the Presentation in Various Views 775
Use Text Hierarchy to Convey Organization 817
Navigate in Slide Show View and Outline View 778
Applying and Customizing Bulleted Lists 817
Navigating the Presentation in Various Views 778
Reuse Formats 818
Promoting, Demoting, and Moving Text in Outline View 780
Using the Format Painter 819
Understanding Effective Communication 782 Use Special Symbols 520
Add, Reuse, and Rearrange Slides and Change Inserting Symbols 820
Slide Layouts 782 Selecting and Using Appropriate Graphics 821
Adding New Slides 783
Work with Images and Art 822
Reusing Slides 784
Adding Guides 823
Changing the Slide Layout 786
Inserting Graphics 825
Rearranging Slides 787
Resizing and Cropping Graphics 827
Understand the Purpose and Benefits of Using
Rotating and Flipping Graphics 829
Themes 787
Changing the Color of Graphics 832
Applying a Design Theme 788
Applying a Picture Style 834
Modifying Theme Fonts 789
Work with Shape and Line Graphics 836
Modifying Theme Colors 790
Applying Line Gradients 836
Inserting Slide Footers 791
Applying Shape Gradients 837
Modifying the Slide Background 792
Applying Shape Styles 838
Edit and Move Slide Content 793
Duplicating Shapes 840
Editing Slide Content 793
Arranging Shapes 840
Moving Slide Content 794
Aligning Shapes 841
Utilize Proofing and Research Tools 795
Merging Shapes 843
Using the Insights Pane 795
Using the Thesaurus Pane 796 Using Elements to Communicate Information 844
Using the Spelling Pane 797 Create a Table 844
Saving and Printing a Presentation 798 Inserting a Table 845
Applying Table Styles and Table Effects 846
Save a Presentation 798
Changing the Table Layout 847
Saving Your Presentation in Different Formats 799
Create and Insert Charts 849
Preview and Print a Presentation 799
Inserting a Chart 850
Printing Slides 800
Changing the Chart Type 851
Printing Handouts 800
Changing the Chart Layout 852
Printing an Outline 801
Changing Chart Elements 853
Utilize PowerPoint Templates to Create
Create a SmartArt Graphic 854
Presentations 802
Using SmartArt 854
Applying a Template to a Presentation 802
Customizing SmartArt 855
Concept Check 805
Concept Check 857
Key Terms 805
Key Terms 857
Visual Summary 806
Visual Summary 858
Practice 807
Practice 859
Practice Case 1 807
Practice Case 1 859
Problem Solve 809
Problem Solve 860
Problem Solve Case 1 809
Problem Solve Case 1 860
Perform 810
Perform 862
Perform in Your Career 810
Perform in Your Career 862
xvi Contents

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 POWERPOINT BUSINESS UNIT 1 CAPSTONE
More Practice 863
More Practice Case 1 863
Problem Solve 866
Problem Solve Case 1 866
Problem Solve Case 2 867
Perform 868
Perform in Your Life 868
Perform in Your Career 869
Perform in Your Team 870
How Others Perform 872
POWERPOINT BUSINESS
UNIT 2 875
CHAPTER 3: MULTIMEDIA AND MOTION 876
PREPARE CASE: The Turquoise Oasis Spa
Presentation for Marketing 876
Using Motion and Multimedia in a
Presentation 877
Use Transitions and Animations 877
Opening the Starting File 878
Applying Effective Transitions 878
Editing Transitions 879
Animating Objects for Emphasis 880
Adding Motion Paths 883
Create Hyperlinks Within a Presentation
Linking to Other Slides 885
Creating Hyperlinks to Websites 887
Adding Action Buttons 888
Hiding Slides 889
Adding a Trigger 890
Apply and Modify Multimedia in Presentations
Inserting Audio Files 893
Recording Narration 895
Inserting Video Files 896
Creating Photo Albums and Custom Shows 897
Create a PowerPoint Photo Album 898
Selecting Photographs 898
Modifying Photographs 900
Arranging Photographs 900
Inserting Text 901
Selecting a Theme 902
Editing a Photo Album 903
Create a Custom Slide Show 904
Customizing a Slide Show 904
Saving and Sharing a Presentation 907
Save a Presentation in Multiple Formats 907
Saving and Sending a Presentation via E-Mail 908
Saving a PowerPoint Presentation as a Video 909
Creating Handouts in Word Format 911
Concept Check 913
Key Terms 913
Visual Summary 914
Practice 915
Practice Case 1 915
A01_KINS0809_01_SE_FM_i-xxvi.indd 17
863 Problem Solve 917
Problem Solve Case 1 917
Perform 919
Perform in Your Career 919
CHAPTER 4: Customization and
Collaboration 921
PREPARE CASE: Corporate Identity Template 921
Creating a Corporate Identity with a Custom
Template 922
Create a Custom Template Using the Slide
Master 922
Opening the Starting File 922
Modifying the Slide Master Theme 923
Customizing Slide Master Layouts 927
Adding a New Slide Layout 929
Placing Text on the Slide 931
Customize the Notes Master 933
Modifying Headers and Footers 933
Modifying Slide and Notes Placeholders 934
Customize the Handout Master 936
Modifying the Headers and Footers 936
Setting up the Page 937
Develop a Presentation from a Custom Template
and Outline 939
Using a Custom Template 939
885 Importing an Outline into a Presentation 940
Use Slide Sections to Organize and Prepare a
Presentation 941
Collaborating and Presenting 942
Create Comments 943
Navigate Comments 944
892
Create and Use Speaker Notes 946
Mark Presentations as Final and Apply Password
Protection 948
Delivering a Presentation 949
Develop Skills in Delivering Presentations 950
Overcoming Presentation Nervousness 950
Being Prepared 951
Engaging Your Audience 952
Introducing and Providing a Roadmap for Your
Audience 954
Annotating Slides 955
Displaying the Presentation in Presenter View 957
Concluding Your Presentation 958
Working with Office Mix 958
Create an Office Mix 958
Creating a Slide Recording 959
Creating a Screen Recording 959
Inserting Quizzes, Apps, and Web pages 960
Uploading to Mix 961
Concept Check 962
Key Terms 962
Visual Summary 963
Contents  xvii
19/12/15 3:42 PM
 Practice 965 Import Excel Data into Access 1011
Practice Case 1 965 Importing an Excel List into an Access Table 1012
Problem Solve 966 Use Access Data in Word 1015
Problem Solve Case 1 966 Prepare Access Data for a Mail Merge 1015
Perform 968 Querying Data in an Access Database 1015
Perform in Your Career 968 Export Access Query Results into Word 1017
POWERPOINT BUSINESS UNIT 2 CAPSTONE 969 Exporting Data for a Mail Merge 1018

More Practice 969 Concept Check 1021

More Practice Case 1 969 Key Terms 1021
Problem Solve 973 Visual Summary 1021
Problem Solve Case 1 973 Practice 1023
Problem Solve Case 2 975 Practice Case 1 1023
Perform 977 Practice Case 2 1024
Perform in Your Life 977 Problem Solve 1026
Perform in Your Career 978 Problem Solve Case 1 1026
Perform in Your Team 979 Problem Solve Case 2 1026
How Others Perform 980 Perform 1027
Perform in Your Career 1027
How Others Perform 1028
INTEGRATED PROJECTS 983
CHAPTER 3: Word, Excel, Access, and PowerPoint
CHAPTER 1: Word and Excel Integration 983 Integration 1029
PREPARE CASE: Updated Menu 983 PREPARE CASE: Indigo5 Restaurant Training 1029
Object Linking and Embedding 984 Integrating Word and PowerPoint 1030
Linking Objects 985 Work in Outline View 1030
Link an Object 985 Working with Levels in Outline View 1031
Linking an Excel Chart to a Word Document 985 Rearranging a Word Outline 1033
Update a Linked Object 988 Create a PowerPoint Presentation from a Word
Updating a Linked Excel Chart in a Word Document 989 Outline 1034
Embedding Objects 993 Creating PowerPoint Slides from a Word Outline 1034
Resetting Formatting of Slides Inserted from an Outline 1035
Embed an Object 993
Embedding an Excel Chart in a Word Document 993 Integrating Access and PowerPoint 1036
Modify an Embedded Object 996 Insert Access Data into a PowerPoint
Modifying an Embedded Chart in a Word Document 996 Presentation 1036
Modifying a Chart in an Excel Workbook 998 Copying and Pasting Access Data 1037
Concept Check 1000 Integrating Access, Excel, and PowerPoint 1039
Key Terms 1000 Import Access Data into Excel 1040
Visual Summary 1000 Creating a Chart with Imported Access Data 1040
Practice 1002 Linking an Excel Chart to a PowerPoint Presentation 1042
Practice Case 1 1002 Concept Check 1044
Practice Case 2 1003 Key Terms 1044
Problem Solve 1004 Visual Summary 1044
Problem Solve Case 1 1004 Practice 1046
Problem Solve Case 2 1005 Practice Case 1 1046
Perform 1006 Practice Case 2 1047
Perform in Your Career 1006 Problem Solve 1048
How Others Perform 1006 Problem Solve Case 1 1048
Problem Solve Case 2 1049
CHAPTER 2: Word, Excel, and Access Perform 1050
Integration 1008 Perform in Your Career 1050
How Others Perform 1051
PREPARE CASE: Coupon Mailing 1008
Use Excel Data in Access 1009 APPENDIX 1053
Prepare Excel Data for Export to Access 1010 GLOSSARY 1065
Preparing an Excel List for Export 1010 INDEX 1075
xviii Contents

A01_KINS0809_01_SE_FM_i-xxvi.indd 18 19/12/15 3:42 PM

 Acknowledgments
The Your Office team would like to thank the following reviewers who have
invested time and energy to help shape this series from the very beginning,
providing us with invaluable feedback through their comments, suggestions,
and constructive criticism.

We’d like to thank all of our conscientious reviewers, including those who contributed to our previous editions:
Sven Aelterman Richard Cacace Donald Dershem
Troy University Pensacola State College Mountain View College
Nitin Aggarwal Margo Chaney Sallie Dodson
San Jose State University Carroll Community College Radford University
Heather Albinger Shanan Chappell Joseph F. Domagala
Waukesha County Technical College College of the Albemarle, North Carolina Duquesne University
Angel Alexander Kuan-Chou Chen Bambi Edwards
Piedmont Technical College Purdue University, Calumet Craven Community College
Melody Alexander David Childress Elaine Emanuel
Ball State University Ashland Community and Technical Mt. San Antonio College
College
Karen Allen Diane Endres
Community College of Rhode Island Keh-Wen Chuang Ancilla College
Purdue University North Central
Maureen Allen Nancy Evans
Elon University Suzanne Clayton Indiana University, Purdue University,
Drake University Indianapolis
Wilma Andrews
Virginia Commonwealth University Amy Clubb Christa Fairman
Portland Community College Arizona Western College
Mazhar Anik
Owens Community College Bruce Collins Marni Ferner
Davenport University University of North Carolina, Wilmington
David Antol
Harford Community College Linda Collins Paula Fisher
Mesa Community College Central New Mexico Community College
Kirk Atkinson
Western Kentucky University Margaret Cooksey Linda Fried
Tallahassee Community College University of Colorado, Denver
Barbara Baker
Indiana Wesleyan University Charmayne Cullom Diana Friedman
University of Northern Colorado Riverside Community College
Kristi Berg
Minot State University Christy Culver Susan Fry
Marion Technical College Boise State University
Kavuri Bharath
Old Dominion University Juliana Cypert Virginia Fullwood
Tarrant County College Texas A&M University, Commerce
Ann Blackman
Parkland College Harold Davis Janos Fustos
Southeastern Louisiana University Metropolitan State College of Denver
Jeanann Boyce
Montgomery College Jeff Davis John Fyfe
Jamestown Community College University of Illinois at Chicago
Lynn Brooks
Tyler Junior College Jennifer Day Saiid Ganjalizadeh
Sinclair Community College The Catholic University of America
Cheryl Brown
Delgado Community College West Anna Degtyareva Randolph Garvin
Bank Campus Mt. San Antonio College Tyler Junior College
Bonnie Buchanan Beth Deinert Diane Glowacki
Central Ohio Technical College Southeast Community College Tarrant County College
Peggy Burrus Kathleen DeNisco Jerome Gonnella
Red Rocks Community College Erie Community College Northern Kentucky University

Acknowledgments xix

A01_KINS0809_01_SE_FM_i-xxvi.indd 19 19/12/15 3:42 PM

 Lorie Goodgine Kristyn Jacobson Suhong Li
Tennessee Technology Center in Paris Madison College Bryant Unversity
Connie Grimes Jon (Sean) Jasperson Renee Lightner
Morehead State University Texas A&M University Florida State College
Debbie Gross Glen Jenewein John Lombardi
Ohio State University Kaplan University South University
Babita Gupta Gina Jerry Rhonda Lucas
California State University, Monterey Bay Santa Monica College Spring Hill College
Lewis Hall Dana Johnson Adriana Lumpkin
Riverside City College North Dakota State University Midland College
Jane Hammer Mary Johnson Lynne Lyon
Valley City State University Mt. San Antonio College Durham College
Marie Hartlein Linda Johnsonius Nicole Lytle
Montgomery County Community Murray State University California State University, San Bernardino
College
Carla Jones Donna Madsen
Darren Hayes Middle Tennessee State University Kirkwood Community College
Pace University
Susan Jones Susan Maggio
Paul Hayes Utah State University Community College of Baltimore County
Eastern New Mexico University
Nenad Jukic Michelle Mallon
Mary Hedberg Loyola University, Chicago Ohio State University
Johnson County Community College
Sali Kaceli Kim Manning
Lynda Henrie Philadelphia Biblical University Tallahassee Community College
LDS Business College
Sue Kanda Paul Martin
Deedee Herrera Baker College of Auburn Hills Harrisburg Area Community College
Dodge City Community College
Robert Kansa Cheryl Martucci
Marilyn Hibbert Macomb Community College Diablo Valley College
Salt Lake Community College
Susumu Kasai Sebena Masline
Jan Hime Salt Lake Community College Florida State College of Jacksonville
University of Nebraska, Lincoln
Linda Kavanaugh Sherry Massoni
Cheryl Hinds Robert Morris University Harford Community College
Norfolk State University
Debby Keen Lee McClain
Mary Kay Hinkson University of Kentucky Western Washington University
Fox Valley Technical College
Mike Kelly Sandra McCormack
Margaret Hohly Community College of Rhode Island Monroe Community College
Cerritos College
Melody Kiang Sue McCrory
Brian Holbert California State University, Long Beach Missouri State University
Spring Hill College
Lori Kielty Barbara Miller
Susan Holland College of Central Florida University of Notre Dame
Southeast Community College
Richard Kirk Johnette Moody
Anita Hollander Pensacola State College Arkansas Tech University
University of Tennessee, Knoxville
Dawn Konicek Michael O. Moorman
Emily Holliday Blackhawk Tech Saint Leo University
Campbell University
John Kucharczuk Kathleen Morris
Stacy Hollins Centennial College University of Alabama
St. Louis Community College Florissant
David Largent Alysse Morton
Valley
Ball State University Westminster College
Mike Horn
Frank Lee Elobaid Muna
State University of New York, Geneseo
Fairmont State University University of Maryland Eastern Shore
Christie Hovey
Luis Leon Jackie Myers
Lincoln Land Community College
The University of Tennessee at Chattanooga Sinclair Community College
Margaret Hvatum
Freda Leonard Russell Myers
St. Louis Community College Meramec
Delgado Community College El Paso Community College
Jean Insinga
Julie Lewis Bernie Negrete
Middlesex Community College
Baker College, Allen Park Cerritos College

xx Acknowledgments

A01_KINS0809_01_SE_FM_i-xxvi.indd 20 19/12/15 3:42 PM

 Melissa Nemeth Jennifer Robinson Allen Truell
Indiana University, Purdue University, Trident Technical College Ball State University
Indianapolis
Dianne Ross Erhan Uskup
Jennifer Nightingale University of Louisiana at Lafayette Houston Community College
Duquesne University
Ann Rowlette Lucia Vanderpool
Kathie O’Brien Liberty University Baptist College of Health Sciences
North Idaho College
Amy Rutledge Michelle Vlaich-Lee
Michael Ogawa Oakland University Greenville Technical College
University of Hawaii
Candace Ryder Barry Walker
Janet Olfert Colorado State University Monroe Community College
North Dakota State University
Joann Segovia Rosalyn Warren
Rene Pack Winona State University Enterprise State Community College
Arizona Western College
Eileen Shifflett Sonia Washington
Patsy Parker James Madison University Prince George’s Community College
Southwest Oklahoma State Unversity
Sandeep Shiva Eric Weinstein
Laurie Patterson Old Dominion University Suffolk County Community College
University of North Carolina, Wilmington
Robert Sindt Jill Weiss
Alicia Pearlman Johnson County Community College Florida International University
Baker College
Cindi Smatt Lorna Wells
Diane Perreault Texas A&M University Salt Lake Community College
Sierra College and California State
Edward Souza Rosalie Westerberg
University, Sacramento
Hawaii Pacific University Clover Park Technical College
Theresa Phinney
Nora Spencer Clemetee Whaley
Texas A&M University
Fullerton College Southwest Tennessee Community
Vickie Pickett College
Midland College Alicia Stonesifer
La Salle University Kenneth Whitten
Marcia Polanis Florida State College of Jacksonville
Forsyth Technical Community College Jenny Lee Svelund
University of Utah MaryLou Wilson
Rose Pollard Piedmont Technical College
Southeast Community College Cheryl Sypniewski
Macomb Community College John Windsor
Stephen Pomeroy University of North Texas
Norwich University Arta Szathmary
Bucks County Community College Kathy Winters
Leonard Presby University of Tennessee, Chattanooga
William Paterson University Nasser Tadayon
Southern Utah University Nancy Woolridge
Donna Reavis Fullerton College
Delta Career Education Asela Thomason
California State University Long Beach Jensen Zhao
Eris Reddoch Ball State University
Pensacola State College Nicole Thompson
Carteret Community College Martha Zimmer
James Reddoch University of Evansville
Pensacola State College Terri Tiedeman
Southeast Community College, Molly Zimmer
Michael Redmond Nebraska University of Evansville
La Salle University
Lewis Todd Mary Anne Zlotow
Terri Rentfro Belhaven University College of DuPage
John A. Logan College
Barb Tollinger Matthew Zullo
Vicki Robertson Sinclair Community College Wake Technical Community College
Southwest Tennessee Community College

Additionally, we’d like to thank our MyITLab team for their review and collaboration with our text authors:

LeeAnn Bates Becca Lowe Jerri Williams

MyITLab content author Media Producer MyITLab content author
Jennifer Hurley Ralph Moore
MyITLab content author MyITLab content author

Acknowledgments xxi

A01_KINS0809_01_SE_FM_i-xxvi.indd 21 19/12/15 3:42 PM

 Preface
Real World Problem Solving for Business and
Beyond
The Your Office series provides the foundation for students to learn real world problem
solving for use in business and beyond. Students are exposed to hands-on technical content
that is woven into realistic business scenarios and focuses on using Microsoft Office as a
decision-making tool.

Real world business exposure is a competitive advantage.

The series features a unique running business scenario—the Painted Paradise Resort &
Spa—that connects all of the cases together and exposes students to using Microsoft
Office to solve problems relating to business areas such as finance and accounting, pro-
duction and operations, sales and marketing, and more. Look for the icons identifying the
business application of each case.
Active learning occurs in context.
Each chapter introduces a realistic business case for students to complete via hands-on
steps that are easily identified in blue-shaded boxes. Each blue box teaches a skill and
comes complete with video, interactive, and live auto-graded support with automatic
feedback.
Coursework that is relevant to students and their future
careers.
Real World Advice, Real World Interview Videos, and Real World Success Stories are
woven throughout the text and in the student resources. These share how former students
use the Microsoft Office concepts they learned in this class and had success in a variety
of careers.
Outcomes matter.
Whether it’s getting a good grade in this course, learning how to use Excel to be successful
in other courses, or learning business skills that will support success in a future job, every
student has an outcome in mind. And outcomes matter. That is why we added a Business
Unit opener to focus on the outcomes students will achieve by working through the cases
and content of each chapter as well as the Capstone at the end of each unit.
No matter what career students may choose to pursue in life, this series will give
them the foundation to succeed. And as they learn these valuable problem-solving and
decision-making skills while becoming proficient in using Microsoft Office as a tool, they
will achieve their intended outcomes, making a positive impact on their lives.

xxii Preface

A01_KINS0809_01_SE_FM_i-xxvi.indd 22 19/12/15 3:42 PM

 Key Features
The Outcomes focus allows students and instructors to focus on higher-level learning
goals and how those can be achieved through particular objectives and skills.
• Outcomes are written at the course level and the business unit level.
• Chapter Objectives list identifies the learning objectives to be achieved as students
work through the chapter. Page numbers are included for easy reference. These are
revisited in the Concepts Check at the end of the chapter.
• MOS Certification Guide for instructors and students directs anyone interested in
prepping for the MOS exam to the specific series resources to find all content required
for the test.

Business Application Icons The real world focus reminds students that what they are learning is practical and
useful the minute they leave the classroom.
• Real World Success features in the chapter opener share anecdotes from real
former students, describing how knowledge of Office has helped them be successful in
Customer Finance & their lives.
Service Accounting • Real World Advice boxes offer notes on best practices for general use of important
Office skills. The goal is to advise students as a manager might in a future job.
• Business Application icons appear with every case in the text and clearly iden-
tify which business application students are being exposed to (finance, marketing,
General Human operations, etc.).
Business Resources • Real World Interview Video icons appear with the Real World Success story in the
business unit. Each interview features a real businessperson discussing how he or she
actually uses the skills in the chapter on a day-to-day basis.

Features for active learning help students learn by doing and immerse them in the
Information Production & business world using Microsoft Office.
Technology Operations
• Blue boxes represent the hands-on portion of the chapter and help students
quickly identify what steps they need to take to complete the chapter Prepare Case.
This material is easily distinguishable from explanatory text by the blue-shaded
background.
Sales & Research & • Starting and ending files appear before every case in the text. Starting files identify
Marketing Development exactly which student data files are needed to complete each case. Ending files are
provided to show students the naming conventions they should use when saving their
files. Each file icon is color coded by application.
Real World Blue Box Videos
• Side Note conveys a brief tip or piece of information aligned visually with a
Interview Video step in the chapter, quickly providing key information to students completing that
particular step.
• Consider This offers critical thinking questions and topics for discussion, set
apart as a boxed feature, allowing students to step back from the project and think
Soft Skills about the application of what they are learning and how these concepts might be used
in the future.
• Soft Skills icons appear with other boxed features and identify specific places where
students are being exposed to lessons on soft skills.

Key Features  xxiii

A01_KINS0809_01_SE_FM_i-xxvi.indd 23 19/12/15 3:42 PM

 Study aids help students review and retain the material so they can recall it at a moment’s
notice.
• Quick Reference boxes summarize generic or alternative instructions on how to
accomplish a task. This feature enables students to quickly find important skills.
• Concept Check review questions, which appear at the end of the chapter, require
students to demonstrate their understanding of the objectives.
• Visual Summary offers a review of the objectives learned in the chapter using images
from the completed solution file, mapped to the chapter objectives with callouts and
page references, so students can easily find the section of text to refer to for a refresher.
• MyITLab™ icons identify which cases from the book match those in MyITLab™.
• Blue Box Video icons appear with each Active Text box and identify the brief video,
demonstrating how students should complete that portion of the Prepare Case.

Extensive cases allow students to progress from a basic understanding of Office through
to proficiency.
• Chapters all conclude with Practice, Problem Solve, and Perform Cases to
allow full mastery at the chapter level. Alternative versions of these cases are available
in Instructor Resources.
• Business Unit Capstones all include More Practice, Problem Solve, and
Perform Cases that require students to synthesize objectives from the two previous
chapters to extend their mastery of the content. Alternative versions of these cases are
available in Instructor Resources.
• More Grader Projects are offered with this edition, including Prepare cases as well
as Problem Solve cases at both the chapter and business unit capstone levels.

xxiv Key Features

A01_KINS0809_01_SE_FM_i-xxvi.indd 24 19/12/15 3:42 PM

Another random document with
no related content on Scribd:
 12. EXTENSION OF KRONECKER'S
THEOREM ON ABELIAN FIELDS TO
ANY ALGEBRAIC REALM OF
RATIONALITY.
The theorem that every abelian number field arises from the
realm of rational numbers by the composition of fields of roots of
unity is due to Kronecker. This fundamental theorem in the theory of
integral equations contains two statements, namely:
First. It answers the question as to the number and existence of
those equations which have a given degree, a given abelian group
and a given discriminant with respect to the realm of rational
numbers.
Second. It states that the roots of such equations form a realm
of algebraic numbers which coincides with the realm obtained by
assigning to the argument in the exponential function all
rational numerical values in succession.
The first statement is concerned with the question of the
determination of certain algebraic numbers by their groups and their
branching. This question corresponds, therefore, to the known
problem of the determination of algebraic functions corresponding to
given Riemann surfaces. The second statement furnishes the
required numbers by transcendental means, namely, by the
exponential function .
Since the realm of the imaginary quadratic number fields is the
simplest after the realm of rational numbers, the problem arises, to
extend Kronecker's theorem to this case. Kronecker himself has
made the assertion that the abelian equations in the realm of a
quadratic field are given by the equations of transformation of elliptic
functions with singular moduli, so that the elliptic function assumes
here the same rôle as the exponential function in the former case.
The proof of Kronecker's conjecture has not yet been furnished; but I
believe that it must be obtainable without very great difficulty on the
basis of the theory of complex multiplication developed by H.
Weber[26] with the help of the purely arithmetical theorems on class
fields which I have established.
Finally, the extension of Kronecker's theorem to the case that, in
place of the realm of rational numbers or of the imaginary quadratic
field, any algebraic field whatever is laid down as realm of rationality,
seems to me of the greatest importance. I regard this problem as
one of the most profound and far-reaching in the theory of numbers
and of functions.
The problem is found to be accessible from many standpoints. I
regard as the most important key to the arithmetical part of this
problem the general law of reciprocity for residues of th powers
within any given number field.
As to the function-theoretical part of the problem, the
investigator in this attractive region will be guided by the remarkable
analogies which are noticeable between the theory of algebraic
functions of one variable and the theory of algebraic numbers.
Hensel[27] has proposed and investigated the analogue in the theory
of algebraic numbers to the development in power series of an
algebraic function; and Landsberg[28] has treated the analogue of
the Riemann-Roch theorem. The analogy between the deficiency of
a Riemann surface and that of the class number of a field of
numbers is also evident. Consider a Riemann surface of deficiency
(to touch on the simplest case only) and on the other hand a
number field of class . To the proof of the existence of an
integral everywhere finite on the Riemann surface, corresponds the
proof of the existence of an integer in the number field such that
the number represents a quadratic field, relatively unbranched
with respect to the fundamental field. In the theory of algebraic
functions, the method of boundary values (Randwerthaufgabe)
serves, as is well known, for the proof of Riemann's existence
theorem. In the theory of number fields also, the proof of the
existence of just this number offers the greatest difficulty. This
proof succeeds with indispensable assistance from the theorem that
in the number field there are always prime ideals corresponding to
given residual properties. This latter fact is therefore the analogue in
number theory to the problem of boundary values.
The equation of Abel's theorem in the theory of algebraic
functions expresses, as is well known, the necessary and sufficient
condition that the points in question on the Riemann surface are the
zero points of an algebraic function belonging to the surface. The
exact analogue of Abel's theorem, in the theory of the number field
of class , is the equation of the law of quadratic reciprocity[29]

which declares that the ideal is then and only then a principal ideal
of the number field when the quadratic residue of the number with
respect to the ideal is positive.
It will be seen that in the problem just sketched the three
fundamental branches of mathematics, number theory, algebra and
function theory, come into closest touch with one another, and I am
certain that the theory of analytical functions of several variables in
particular would be notably enriched if one should succeed in finding
and discussing those functions which play the part for any algebraic
number field corresponding to that of the exponential function in the
field of rational numbers and of the elliptic modular functions in the
imaginary quadratic number field.
Passing to algebra, I shall mention a problem from the theory of
equations and one to which the theory of algebraic invariants has led
me.
[26] Elliptische Funktionen und algebraische Zahlen.
Braunschweig, 1891.
[27] Jahresber. d. Deutschen Math-Vereinigung, vol. 6, and an
article soon to appear in the Math. Annalen [Vol. 55, p. 301]:
"Ueber die Entwickelung der algebraischen Zahlen in
Potenzreihen."
[28] Math. Annalen vol. 50 (1898).
[29] Cf. Hilbert, "Ueber die Theorie der relativ-Abelschen
Zahlkörper," Gött. Nachrichten, 1898.
 13. IMPOSSIBILITY OF THE
SOLUTION OF THE GENERAL
EQUATION OF THE 7TH DEGREE BY
MEANS OF FUNCTIONS OF ONLY
TWO ARGUMENTS.
Nomography[30] deals with the problem: to solve equations by
means of drawings of families of curves depending on an arbitrary
parameter. It is seen at once that every root of an equation whose
coefficients depend upon only two parameters, that is, every function
of two independent variables, can be represented in manifold ways
according to the principle lying at the foundation of nomography.
Further, a large class of functions of three or more variables can
evidently be represented by this principle alone without the use of
variable elements, namely all those which can be generated by
forming first a function of two arguments, then equating each of
these arguments to a function of two arguments, next replacing each
of those arguments in their turn by a function of two arguments, and
so on, regarding as admissible any finite number of insertions of
functions of two arguments. So, for example, every rational function
of any number of arguments belongs to this class of functions
constructed by nomographic tables; for it can be generated by the
processes of addition, subtraction, multiplication and division and
each of these processes produces a function of only two arguments.
One sees easily that the roots of all equations which are solvable by
radicals in the natural realm of rationality belong to this class of
functions; for here the extraction of roots is adjoined to the four
arithmetical operations and this, indeed, presents a function of one
argument only. Likewise the general equations of the th and th
degrees are solvable by suitable nomographic tables; for, by means
of Tschirnhausen transformations, which require only extraction of
roots, they can be reduced to a form where the coefficients depend
upon two parameters only.
Now it is probable that the root of the equation of the seventh
degree is a function of its coefficients which does not belong to this
class of functions capable of nomographic construction, i. e., that it
cannot be constructed by a finite number of insertions of functions of
two arguments. In order to prove this, the proof would be necessary
that the equation of the seventh degree
is not solvable with the help of any
continuous functions of only two arguments. I may be allowed to add
that I have satisfied myself by a rigorous process that there exist
analytical functions of three arguments which cannot be
obtained by a finite chain of functions of only two arguments.
By employing auxiliary movable elements, nomography
succeeds in constructing functions of more than two arguments, as
d'Ocagne has recently proved in the case of the equation of the th
degree.[31]
[30] d'Ocagne, Traité de Nomographie, Paris, 1899.
[31] "Sur la resolution nomographiqne de l'équation du septième
degré." Comptes rendus, Paris, 1900.
 14. PROOF OF THE FINITENESS OF
CERTAIN COMPLETE SYSTEMS OF
FUNCTIONS.
In the theory of algebraic invariants, questions as to the
finiteness of complete systems of forms deserve, as it seems to me,
particular interest. L. Maurer[32] has lately succeeded in extending
the theorems on finiteness in invariant theory proved by P. Gordan
and myself, to the case where, instead of the general projective
group, any subgroup is chosen as the basis for the definition of
invariants.
An important step in this direction had been taken already by A.
Hurwitz,[33] who, by an ingenious process, succeeded in effecting
the proof, in its entire generality, of the finiteness of the system of
orthogonal invariants of an arbitrary ground form.
The study of the question as to the finiteness of invariants has
led me to a simple problem which includes that question as a
particular case and whose solution probably requires a decidedly
more minutely detailed study of the theory of elimination and of
Kronecker's algebraic modular systems than has yet been made.
Let a number of integral rational functions
of the variables be given,
Every rational integral combination of must evidently
always become, after substitution of the above expressions, a
rational integral function of . Nevertheless, there may
well be rational fractional functions of which, by the
operation of the substitution , become integral functions in
. Every such rational function of , which
becomes integral in after the application of the
substitution , I propose to call a relatively integral function of
. Every integral function of is evidently
also relatively integral; further the sum, difference and product of
relative integral functions are themselves relatively integral.
The resulting problem is now to decide whether it is always
possible to find a finite system of relatively integral function
by which every other relatively integral function of
may be expressed rationally and integrally.
We can formulate the problem still more simply if we introduce
the idea of a finite field of integrality. By a finite field of integrality I
mean a system of functions from which a finite number of functions
can be chosen, in terms of which all other functions of the system
are rationally and integrally expressible. Our problem amounts, then,
to this: to show that all relatively integral functions of any given
domain of rationality always constitute a finite field of integrality.
It naturally occurs to us also to refine the problem by restrictions
drawn from number theory, by assuming the coefficients of the given
functions to be integers and including among the
relatively integral functions of only such rational
functions of these arguments as become, by the application of the
substitutions , rational integral functions of with
rational integral coefficients.
The following is a simple particular case of this refined problem:
Let integral rational functions of one variable with
integral rational coefficients, and a prime number be given.
Consider the system of those integral rational functions of which
can be expressed in the form
where is a rational integral function of the arguments
and is any power of the prime number . Earlier
investigations of mine[34] show immediately that all such expressions
for a fixed exponent form a finite domain of integrality. But the
question here is whether the same is true for all exponents , i. e.,
whether a finite number of such expressions can be chosen by
means of which for every exponent every other expression of that
form is integrally and rationally expressible.

From the boundary region between algebra and geometry, I will

mention two problems. The one concerns enumerative geometry and
the other the topology of algebraic curves and surfaces.
[32] Cf. Sitzungsber. d. K. Acad. d. Wiss. zu München, 1890, and
an article about to appear in the Math. Annalen.
[33] "Ueber die Erzeugung der Invarianten durch Integration,"
Nachrichten d. K. Geseltschaft d. Wiss. zu Göttingen, 1897.
[34] Math. Annalen, vol. 36 (1890), p. 485.
 15. RIGOROUS FOUNDATION OF
SCHUBERT'S ENUMERATIVE
CALCULUS.
The problem consists in this: To establish rigorously and with an
exact determination of the limits of their validity those geometrical
numbers which Schubert[35] especially has determined on the basis
of the so-called principle of special position, or conservation of
number, by means of the enumerative calculus developed by him.
Although the algebra of to-day guarantees, in principle, the
possibility of carrying out the processes of elimination, yet for the
proof of the theorems of enumerative geometry decidedly more is
requisite, namely, the actual carrying out of the process of
elimination in the case of equations of special form in such a way
that the degree of the final equations and the multiplicity of their
solutions may be foreseen.
[35] Kalkül der abzählenden Geometrie, Leipzig, 1879.
 16. PROBLEM OF THE TOPOLOGY OF
ALGEBRAIC CURVES AND SURFACES.
The maximum number of closed and separate branches which a
plane algebraic curve of the th order can have has been determined by
Harnack.[36] There arises the further question as to the relative position of
the branches in the plane. As to curves of the th order, I have satisfied
myself—by a complicated process, it is true—that of the eleven blanches
which they can have according to Harnack, by no means all can lie
external to one another, but that one branch must exist in whose interior
one branch and in whose exterior nine branches lie, or inversely. A
thorough investigation of the relative position of the separate branches
when their number is the maximum seems to me to be of very great
interest, and not less so the corresponding investigation as to the number,
form, and position of the sheets of an algebraic surface in space. Till now,
indeed, it is not even known what is the maximum number of sheets which
a surface of the th order in three dimensional space can really have.[37]
In connection with this purely algebraic problem, I wish to bring
forward a question which, it seems to me, may be attacked by the same
method of continuous variation of coefficients, and whose answer is of
corresponding value for the topology of families of curves defined by
differential equations. This is the question as to the maximum number and
position of Poincaré's boundary cycles (cycles limites) for a differential
equation of the first order and degree of the form

where and are rational integral functions of the th degree in and

. Written homogeneously, this is
where , and are rational integral homogeneous functions of the th
degree in , and the latter are to be determined as functions of the
parameter .
[36] Math. Annalen, vol. 10.
[37] Cf. Rohn. "Flächen vierter Ordnung," Preisschriften der Fürstlich
Jablonowskischen Gesellschaft, Leipzig, 1886.
 17. EXPRESSION OF DEFINITE
FORMS BY SQUARES.
A rational integral function or form in any number of variables
with real coefficients such that it becomes negative for no real values
of these variables, is said to be definite. The system of all definite
forms is invariant with respect to the operations of addition and
multiplication, but the quotient of two definite forms—in case it
should be an integral function of the variables—is also a definite
form. The square of any form is evidently always a definite form. But
since, as I have shown,[38] not every definite form can be
compounded by addition from squares of forms, the question arises
—which I have answered affirmatively for ternary forms[39]—whether
every definite form may not be expressed as a quotient of sums of
squares of forms. At the same time it is desirable, for certain
questions as to the possibility of certain geometrical constructions, to
know whether the coefficients of the forms to be used in the
expression may always be taken from the realm of rationality given
by the coefficients of the form represented.[40]
I mention one more geometrical problem:
[38] Math. Annalen, vol. 32.
[39] Acta Mathematica, vol. 17.
[40] Cf. Hilbert: Grunglagen der Geometrie, Leipzig, 1899, Chap.
7 and in particular § 38.
 18. BUILDING UP OF SPACE FROM
CONGRUENT POLYHEDRA.
If we enquire for those groups of motions in the plane for which
a fundamental region exists, we obtain various answers, according
as the plane considered is Riemann's (elliptic), Euclid's, or
Lobachevsky's (hyperbolic). In the case of the elliptic plane there is a
finite number of essentially different kinds of fundamental regions,
and a finite number of congruent regions suffices for a complete
covering of the whole plane; the group consists indeed of a finite
number of motions only. In the case of the hyperbolic plane there is
an infinite number of essentially different kinds of fundamental
regions, namely, the well-known Poincaré polygons. For the
complete covering of the plane an infinite number of congruent
regions is necessary. The case of Euclid's plane stands between
these; for in this case there is only a finite number of essentially
different kinds of groups of motions with fundamental regions, but for
a complete covering of the whole plane an infinite number of
congruent regions is necessary.
Exactly the corresponding facts are found in space of three
dimensions. The fact of the finiteness of the groups of motions in
elliptic space is an immediate consequence of a fundamental
theorem of C. Jordan,[41] whereby the number of essentially different
kinds of finite groups of linear substitutions in variables does not
surpass a certain finite limit dependent upon . The groups of
motions with fundamental regions in hyperbolic space have been
investigated by Fricke and Klein in the lectures on the theory of
automorphic functions,[42] and finally Fedorov,[43] Schoenflies[44]
and lately Rohn[45] have given the proof that there are, in euclidean
space, only a finite number of essentially different kinds of groups of
motions with a fundamental region. Now, while the results and
methods of proof applicable to elliptic and hyperbolic space hold
directly for -dimensional space also, the generalization of the
theorem for euclidean space seems to offer decided difficulties. The
investigation of the following question is therefore desirable: Is there
in -dimensional euclidean space also only a finite number of
essentially different kinds of groups of motions with a fundamental
region?
A fundamental region of each group of motions, together with
the congruent regions arising from the group, evidently fills up space
completely. The question arises: Whether polyhedra also exist which
do not appear as fundamental regions of groups of motions, by
means of which nevertheless by a suitable juxtaposition of congruent
copies a complete filling up of all space is possible. I point out the
following question, related to the preceding one, and important to
number theory and perhaps sometimes useful to physics and
chemistry: How can one arrange most densely in space an infinite
number of equal solids of given form, e. g., spheres with given radii
or regular tetrahedra with given edges (or in prescribed position),
that is, how can one so fit them together that the ratio of the filled to
the unfilled space may be as great as possible?

If we look over the development of the theory of functions in the

last century, we notice above all the fundamental importance of that
class of functions which we now designate as analytic functions—a
class of functions which will probably stand permanently in the
center of mathematical interest.
There are many different standpoints from which we might
choose, out of the totality of all conceivable functions, extensive
classes worthy of a particularly thorough investigation. Consider, for
example, the class of functions characterized by ordinary or partial
algebraic differential equations. It should be observed that this class
does not contain the functions that arise in number theory and
whose investigation is of the greatest importance. For example, the
before-mentioned function satisfies no algebraic differential
equation, as is easily seen with the help of the well-known relation
between and , if one refers to the theorem proved by
Holder,[46] that the function satisfies no algebraic differential
equation. Again, the function of the two variables and defined by
the infinite series

which stands in close relation with the function , probably

satisfies no algebraic partial differential equation. In the investigation
of this question the functional equation

will have to be used.

If, on the other hand, we are lead by arithmetical or geometrical
reasons to consider the class of all those functions which are
continuous and indefinitely differentiable, we should be obliged in its
investigation to dispense with that pliant instrument, the power
series, and with the circumstance that the function is fully determined
by the assignment of values in any region, however small. While,
therefore, the former limitation of the field of functions was too
narrow, the latter seems to me too wide.
The idea of the analytic function on the other hand includes the
whole wealth of functions most important to science, whether they
have their origin in number theory, in the theory of differential
equations or of algebraic functional equations, whether they arise in
geometry or in mathematical physics; and, therefore, in the entire
realm of functions, the analytic function justly holds undisputed
supremacy.
[41] Crelle's Journal, vol. 84 (1878), and Atti d. Reale Acad. di
Napoli, 1880.
[42] Leipzig, 1897. Cf. especially Abschnitt I, Chaplets 2 and 3.
[43] Symmetrie der regelmässigen Systeme von Figuren, 1890.
[44] Krystallsysteme und Krystallstruktur, Leipzig, 1891.
[45] Math. Annalen, vol. 53.
[46] Math. Annalen, vol. 28.
 19. ARE THE SOLUTIONS OF
REGULAR PROBLEMS IN THE
CALCULUS OF VARIATIONS ALWAYS
NECESSARILY ANALYTIC?
One of the most remarkable facts in the elements of the theory
of analytic functions appears to me to be this: That there exist partial
differential equations whose integrals are all of necessity analytic
functions of the independent variables, that is, in short, equations
susceptible of none but analytic solutions. The best known partial
differential equations of this kind are the potential equation

and certain linear differential equations investigated by Picard;[47]

also the equation

the partial differential equation of minimal surfaces, and others. Most

of these partial differential equations have the common characteristic
of being the lagrangian differential equations of certain problems of
variation, viz., of such problems of variation
as satisfy, for all values of the arguments which fall within the range
of discussion, the inequality

itself being an analytic function. We shall call this sort of problem

a regular variation problem. It is chiefly the regular variation
problems that play a rôle in geometry, in mechanics, and in
mathematical physics; and the question naturally arises, whether all
solutions of regular variation problems must necessarily be analytic
functions. In other words, does every lagrangian partial differential
equation of a regular variation problem have the property of
admitting analytic integrals exclusively? And is this the case even
when the function is constrained to assume, as, e. g., in Dirichlet's
problem on the potential function, boundary values which are
continuous, but not analytic?
I may add that there exist surfaces of constant negative
gaussian curvature which are representable by functions that are
continuous and possess indeed all the derivatives, and yet are not
analytic; while on the other hand it is probable that every surface
whose gaussian curvature is constant and positive is necessarily an
analytic surface. And we know that the surfaces of positive constant
curvature are most closely related to this regular variation problem:
To pass through a closed curve in space a surface of minimal area
which shall inclose, in connection with a fixed surface through the
same closed curve, a volume of given magnitude.
[47] Jour. de l'Ecole Polytech., 1890.
 20. THE GENERAL PROBLEM OF
BOUNDARY VALVES.
An important problem closely connected with the foregoing is
the question concerning the existence of solutions of partial
differential equations when the values on the boundary of the region
are prescribed. This problem is solved in the main by the keen
methods of H. A. Schwarz, C. Neumann, and Poincaré for the
differential equation of the potential. These methods, however, seem
to be generally not capable of direct extension to the case where
along the boundary there are prescribed either the differential
coefficients or any relations between these and the values of the
function. Nor can they be extended immediately to the case where
the inquiry is not for potential surfaces but, say, for surfaces of least
area, or surfaces of constant positive gaussian curvature, which are
to pass through a prescribed twisted curve or to stretch over a given
ring surface. It is my conviction that it will be possible to prove these
existence theorems by means of a general principle whose nature is
indicated by Dirichlet's principle. This general principle will then
perhaps enable us to approach the question: Has not every regular
variation problem a solution, provided certain assumptions regarding
the given boundary conditions are satisfied (say that the functions
concerned in these boundary conditions are continuous and have in
sections one or more derivatives), and provided also if need be that
the notion of a solution shall be suitably extended?[48]
[48] Cf. my lecture on Dirichlet's principle in the Jahresber. d.
Deutschen Math.-Vereinigung, vol. 8 (1900), p. 184.