BA 202

PART 2 POINTERS / STUDY GUIDE

Pointers for Chapter 4

 Communication Tools
 Collaboration Tools
 Discovering Definition Tools
 Low-and Mid-tech Option Tools

Pointers for Chapter 5

 Defining Needs
Need is that needs are the aims and objectives that a business must achieve. It is an
unsatisfactory goal or objective.

 What vs How
“What” describes the business needs, problems, goals, objectives, information, and activities
of concern independent of how these things are performed or managed now or potentially will be in
the future.

“How” describes the way business activities are performed or managed, including how and
where business data is stored or how specific processes and tasks are executed. The how may or may
not be automated by any technology or system.

 Business Requirements
They describe and quantify the results the company wants to achieve and record the type of
business it chooses to operate in.

 Solution Requirements
Solution requirements outline the conditions and skills that a solution must possess in order to
fulfill the need or address the issue and clarify the delivery criteria.

 Transition Requirements
Any and all temporary capabilities, conditions, or activities that are necessary for moving
solutions out of development and into real-world business use.

 Technology Requirements
Facilitate communications between the analyst and the technology engineers (system
architects, programmers, and designers).

Pointers for Chapter 6

 Elicit don't gather
 Use clear and consistent language

Pointers for Chapter 7

 Three types of elicitation techniques
A. Research-based techniques revolve around activities such as analyzing existing
documentation, distributing surveys and analyzing their results, and looking at existing tools and
systems.
B. Collaborative techniques require you to draw on the extrovert part of your personality.
 C. Experimental techniques address experiments. It’s best to experiment before building
solutions so that we won’t waste time and effort on something that won’t work, won’t fulfill the
need, or that someone won’t like. The two experimental techniques discussed here are
observation and prototyping.
 SWOT Analysis
 Requirements workshops, also known as facilitated workshops or work sessions, are well-
structured, intensive workshops in which an independent facilitator leads participants to develop
high-quality work requirements. The products a requirements workshop produces are high
quality because many people participate in the session, and the solution comes from the synergy
created by everyone working together.

Pointers for Chapter 8

 Goals of a business analyst
 Choosing a good problem to solve
 Creating the Problem Statement
 Creating the Solution Position Statement