Professional Documents
Culture Documents
This guide is intended to assist our employees to perform highly professional inspections
and to bring consistency to our operations and reporting of information.
As you know, expectations of the fertilizers market are very high with regards to our role and
our customers are relying on our competence to protect their cargo interests.
Effective communication is the cornerstone of a successful service and Intertek Caleb Brett
shall all work together to ensure prompt and accurate reporting (daily and final) to meet
customers requirements.
For each inspection, the employees involved at all levels shall understand the position of our
customer in the supply chain and their contractual arrangements. We would like to make
sure you understand the responsibilities and risks associated with each shipment.
As Intertek Caleb Brett, we shall provide fast, accurate, precise and factual information and
raise protests whenever necessary to protect our client’s interests. We are appointed to
reduce the risks exposure of our customers and assist them whenever necessary. The
inspector on site literally has to become the eyes and ears of the client during the whole
inspection.
This guide is covering general circumstances only, and must not be regarded as the final
rule. Due to the operating circumstances in many locations and the changing commercial
requirements of our customers, our general duties will constantly have to evolve to suit their
needs. It is important to realise that we must retain this flexibility but at the same time we
have to ensure our impartiality and integrity.
Feedback and suggestions from users of this manual will be very much appreciated
and taken into consideration for improvement.
As described, contamination from harmful foreign matters can originate from many
sources during the handling chain, herebelow in more details.
A - Storage facilities
Unwanted contaminants can be present in storage facilities where product maybe
stored prior to shipment. These contaminants can consist of previous stored cargoes,
rust scale foreign matters originating from old, unsuitable transit modes (e.g. rail
wagons, containers) transporting the product from inland production facilities to the
final port of shipment/storage.
Check for:
Cleanliness / Condition of storage area base and transport or conveyor systems
Temperature and humidity at place of storage
Any risks present
1.2 Reporting
• Promptly upon establishing findings by the most appropriate communication
mode (e-mail, phone, fax)
• Reporting of precise and accurate findings or observations is the most important
aspect of our day-to-day contact with our customers.
• Digital pictures are essential to support our reports and can be used as evidence
for our customer in case of problems. Nowadays, digital photographs are
proving to be an integral part of the inspection companies reporting process.
Our clients consider supplementary photographic reports an invaluable source of
actual, visual facts during an inspection and, these reports are increasingly
being used in support, and ultimately, the settlement of quality claims.
Holds must be properly cleaned and prepared and all compartments, including
sides, stringers, pockets brackets, etc, must be clean swept, well ventilated and
dried prior to any acceptance for loading.
Residues of previous cargoes must be totally removed and any loose rust or
scale which might contaminate the cargo must be carefully removed.
Any dunnage or stores found within the hold spaces should be reported
immediately.
During pre loading hold cleaning process, close attention should be paid to tank
tops, ceilings, box beams, frames, spar ceiling, hatch beams etc. Remember
that with the movement of the vessel, old grain or other residues may fall from
the box beams etc, on to the ceiling after the hold has been cleaned.
All bilge areas must be thoroughly clean and free from old grain and residues.
For some fertilizers (e.g. technical grade urea), cleaning of holds with salt water
might affect the product, therefore information regarding cleaning process
should be very detailed
C - Previous Cargo
Identify 3 last previous cargoes and investigate for traces, especially in hatch
combings and covers. Any previous cargo remnants have to be removed prior to
hold acceptance. Particles of previous cargo (e.g. Grain, Sunseeds, coal) can
cause rejection of a fertilizer product if they become mixed. Any remnants must
be completely removed prior to hold acceptance. If any area of the holds is not
accessible to view (e.g. High ledges ) the holds must not be accepted without
reserve and if relevant, the customer and / or coordinating office shall be
contacted for advise in this situation.
Consideration should also be taken into account when inspecting vessels holds
for previous cargoes carried. Previous cargoes can cause contamination and
occasionally, some form of chemical reactions (e.g. Sulphate of Ammonia for
example, which when in contact with Cement can release harmful Ammonia
gases).
D - Hatch Covers
Hatches should be opened and closed in order to see if any loose particles are
created and that the operating system is operational. Any previous cargo
remnants have to be removed prior to hold acceptance.
Runners to be swept clear.
IMPORTANT :
Vessel should never be accepted hold by hold without written acceptance from the
customer.
The customer / coordinating office must be informed immediately of all findings.
Digital pictures should be taken and e-mailed to the customer in the event of any
dispute.
When other parties are present Inspections should be carried out jointly and if possible
findings agreed.
A member of the ship’s crew should always accompany the Inspector while onboard.
If cargo destination is New Zealandor Australia, refer to the relevant AQIS guidelines
3. LOADING INSPECTION
3.1. Appearance (bulk products)
Report on:
Form (prilled, granular, powder, etc)
Colour (white, off-white, pink, red light, etc)
Conformity to the description/requirements
Consistency
Dryness
Contamination
Our daily and final reports shall also contain information highlighting:
Intermediate granulometry results by testing if possible and visually as a
minimum
All you need to perform intermediate granulometry is a set of sieves & a
kitchen scale to perform intermediate granulometry
Requirements for periodical granulometry is approx. every 500 MT for
small vessels of approx. 5’000 MT and every 2500 MT for larger vessels of
approx. 50’000 MT
Periodical granulometry is very important for the customers, eventhough it
is not accurate it is a good indication of the product conformity to the
requirements
Level of dust present in Prilled or granular product (estimation to be in %) –
should pockets of dust be noted in a prilled or granular product the customer and
/ or coordination office shall be informed immediately
Report on presence of agglomerates (e.g. lumps) and type, whether friable or
solid. Assessment of hardness of any agglomerate as well as if any moisture is
involved is most important. It should be stated if the lumps are finger, hand or
breakable only under foot
Report any contamination, even if it is minor at time of loading and specify origin
of the contamination. Customer and/or coordination office must be informed
immediately.
General condition of the packing and type of packing should be reported (e.g.
500kg Big bags, woven polypropylene type with polyethylene liner, tied in goose
neck at top. Two lifting loops).
Bags dimensions shall be uniform and specifically made for the quantity of
product, which they contain.
Bags to be strong enough to hold cargo safely during transit.
The storage conditions prior to or after loading/discharge should be reported
upon.
The bags should be securely tied in "goose neck" fashion, material used for
tying bags should be reported.
Bag markings should be reported to the exact letter and checked against any
requirements for specific wording from the client. (Take photograph as
evidence) and any bags without appropriate Fertilizer marking should not be
accepted without prior confirmation from the customer.
Cleanliness of bags:
• Bags should always be commercially presentable
• Dirt / Stains / Tears or misshapen bags will always cause problems
• The number of bags affected and the specific faults affecting them should
be determined and the Customer and/or the coordination office
immediately advised.
• Bags should not be loaded from the vessel until the customer is contacted.
• Preventing loading of unsuitable bags may not be always possible and in
case the bags are loaded anyway, a letter of protest should be issued after
receipt of Customer and/or coordination office
Moisture on bags:
As Fertilizer products are very sensitive to moisture bags should
always be dry
If bags are found to be wet, origin and quantity of water should be
determined.
When moisture is present (free running or frozen such as Snow /
Ice) the Customer and/or coordination office should be in formed
immediately.
Stowage condition shall be reported. As danger can occur if goods are not safely
stowed, details on stowage condition are crucial. It is the duty and responsibility
of the Vessels, however it is our role to supervise and if applicable to give
advice. In case of problems, the Customer and/or coordination office should be
in formed immediately.
When IBC’s are damaged during handling or stowage they should immediately
be given temporary repairs to preserve their integrity until the completion of
discharge, handling. IBC’s that are designed for one voyage only should not be
re used – particularly if damaged.
Manufacturers’ recommendations for handling should be followed at all times
regarding lifting methods, stacking, securing and lifting during handling. They
should not normally be stacked more than three tiers high. Stacking IBC’s
several tiers high should only be carried out when the construction of the IBC
itself or the strength of the contents will permit the resultant pressure of such
weight. If stored in the open, suitable protection against weather and sunlight
should be provided.
Report shall also include information regarding the stowage of the goods (safely
stowed for passage) and a plan of holds shall be issued.
Inspector should not leave the vessel prior the hatches are closed and tied.
4. DISCHARGE INSPECTION
If possible inspectors should be present upon the initial opening of the vessels hatches and
his findings regarding condition / stowage of the cargo immediately reported to the customer
and/or coordination office.
Report on:
Form (prilled, granular, powder, etc)
Colour (white, off-white, pink, red light, etc)
Conformity to the description/requirements
Consistency
Dryness
Contamination / water ingress
Our daily and final reports shall also contain information highlighting:
Intermediate granulometry results by testing if possible and visually as a
minimum
All you need to perform intermediate granulometry is a set of sieves & a
kitchen scale to perform intermediate granulometry
Requirements for periodical granulometry is approx. every 500 MT for
small vessels of approx. 5’000 MT and every 2500 MT for larger vessels of
approx. 50’000 MT
Periodical granulometry is very important for the customers, eventhough it
is not accurate it is a good indication of the product conformity to the
requirements
Level of dust present in Prilled or granular product (estimation to be in %) –
should pockets of dust be noted in a prilled or granular product the customer and
/ or coordination office shall be informed immediately
Any cargo spillage shall be immediately reported in details to the Customer
and/or coordination office. Report quantity of cargo collected back and weighed
separately; and estimation of the “lost” material.
Report on any water ingress or water infiltration; and if possible advise origin of
water (sea / fresh water, from ballasts, due to weather during voyage, etc)
Report on presence of agglomerates (e.g. lumps) and type, whether friable or
solid. Assessment of hardness of any agglomerate as well as if any moisture is
involved is most important. It should be stated if the lumps are finger, hand or
breakable only under foot
Report any contamination, even if it is minor at time of loading and specify origin
of the contamination. Customer and/or coordination office must be informed
immediately.
In case where cargo transit damage occurred, photographs will be required and
detailed observations must be quickly reported to the customer and/or
coordination office.
General condition of the packing and type of packing should be reported (e.g.
500kg Big bags, woven polypropylene type with polyethylene liner, tied in goose
neck at top. Two lifting loops).
Bags dimensions shall be uniform and specifically made for the quantity of
product, which they contain.
The storage conditions after discharge should be reported upon.
The bags should be securely tied in "goose neck" fashion, material used for
tying bags should be reported.
Bag markings should be reported to the exact letter and checked against any
requirements for specific wording from the client. (Take photograph as
evidence) and any bags without appropriate Fertilizer marking should not be
accepted without prior confirmation from the customer.
Cleanliness of bags:
• Bags should always be commercially presentable
• Dirt / Stains / Tears or misshapen bags will always cause problems
• The number of bags affected and the specific faults affecting them should
be determined and the Customer and/or the coordination office
immediately advised.
• Bags should not be discharged from the vessel until the customer is
contacted.
• Preventing discharge of unsuitable bags may not be always possible and in
case the bags are discharged anyway, a letter of protest should be issued
after receipt of Customer and/or coordination office
Moisture on bags:
As Fertilizer products are very sensitive to moisture bags should
always be dry
If bags are found to be wet, origin and quantity of water should be
determined.
When moisture is present (free running or frozen such as Snow /
Ice) the Customer and/or coordination office should be in formed
immediately.
When IBC’s are damaged during handling they should immediately be given
temporary repairs to preserve their integrity until the completion of discharge,
handling. IBC’s that are designed for one voyage only should not be re used –
particularly if damaged.
Manufacturers’ recommendations for handling should be followed at all times
regarding lifting methods, stacking, securing and lifting during handling. They
should not normally be stacked more than three tiers high. Stacking IBC’s
several tiers high should only be carried out when the construction of the IBC
itself or the strength of the contents will permit the resultant pressure of such
weight. If stored in the open, suitable protection against weather and sunlight
should be provided.
Report shall also include information regarding the stowage of the goods (safely
stowed for passage) and a plan of holds shall be issued.
A – Scales / Weighbridge
It is most likely that fertilizers are already stored in the port prior the vessel arrival; however
new deliveries may take place during the loading operations. Therefore, to monitor stockpile
quantity from ship to ship is almost impossible.
Sometimes, all product is delivered directly onto the vessel from trucks or railway cars;
nevertheless this does not facilitate the work of the inspectors involved in the supervision.
Each vehicle must be gross and tare weighed for each round trip and the inspectors must
witness that the vehicle is first weighed empty / full prior to proceed to the vessel for loading /
discharging and then again once loaded/emptied. For each round trip one traceable &
identifiable ticket should exist.
Ensure an official body has recently calibrated the weighbridge & obtain a copy
of any documentation
The weighbridge should be within a short distance from the ship. If this is not so
and a journey of further than 500 metres is necessary, the customer and / or
coordination office should be informed prior to loading or discharge
commencement
Perform a check weigh with another reference weighbridge nearby.
2 Inspectors operate a “closed ticket” system, one at the vessel, one at the
weighbridge. The Inspector at the weighbridge issues a timed ticked that the
ship side surveyor sign and times again; the lorry driver then returns this ticket to
the Inspector located at the weighbridge to be matched against the appropriate
weight ticket. Any missing loads can be easily identified with this system.
Any spillage should be gathered and weighed (separately if damaged). Should
any excessive amount of cargo be spilled (e.g. More than 0.1%), the customer
and / or the coordination office shall be informed
In many locations the B/L weight is based on the D/S results, this is why a qualified marine
surveyor must carry out a full and proper survey. A light ship survey upon arrival,
followed by laden ship survey at completion of loading are essential. Both of these
must include all liquids, including liquid in ballast and seawater tested for density and all
draught marks readings.
It is important to understand that to carry out proper draught survey, all the relevant
documentation must be available on board the vessel. This should be a consideration for
customers when hiring a vessel. The customer and/or coordination office should be informed
in case of any discrepancy in the vessel documents.
A draught survey carried out properly for vessels of 5.000 to 10.000mt cargo would have a
general tolerance of +/- 0.5 %. If all the documentation is available, the vessel is in good
condition and the survey is carried out professionally, the error could be as low as +/- 0.3 %.
The weather / Sea conditions will play a large part in the accuracy of the survey. Any factors
such as wind, ice, swell etc. that may affect the survey must be reported immediately to the
customer and/or coordination office.
The advantage of D/S is that only the material in reality on board the vessel is considered in
the weight. Spillage, wind-borne losses and truck residuals, would not be included in the
weight and therefore not included in the buyer’s invoice.
If protests are considered necessary, issuance should only be considered after contact with
the customer and/or coordination office.
A – Tally Count
When counting bags, regular agreement should be established with other responsible
parties. (e.g. Ships crew, Stevedores, etc.). Tally sheets containing the Inspectors count
should always be counter-signed by other attending parties, if possible to confirm
agreement.
A quantity between 2 –5 % is recommended and the exact number of the bags checked
should be included in the reports.
Should any discrepancy occur, the customer and/or coordination office should be informed
immediately
Should check-weighing not be possible the quantity of product in the bags should be
observed to be consistent. If this is not the case and bags appear to be "catch-weight" the
customer and/or coordination office shall be informed immediately.
6. Quality / Sampling
To obtain a representative sample a “lot” shall be represented by an identifiable quantity of
commercial fertilizer that can be sampled according to AOAC / Fertilizer Institute procedures.