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SECTOR:

ELECTRONICS

QUALIFICATION:

CONSUMER ELECTRONICS SERVICING NC II

UNIT OF COMPETENCY:

MAINTAIN AND REPAIR ELECTRONICALLY CONTROLLED DOMESTIC


APPLIANCES

MODULE TITLE:

MAINTAINING AND REPAIRING WASHING MACHINE

Republic of the Philippines


TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AITHORITY
REGIONAL TRAINING CENTER
Region 02

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SUMMARY OFCOMPETENCY-BASED LEARNING MATERIALS
List of Competency

No. Unit of competency Module title Code


Core
1 Assemble Disassemble Consumer Assembling Disassembling Consumer ELC724322
Electronics Products And Systems Electronics Products and Systems
2 Maintain and Repair Audio Video Maintaining and Repairing Video ELC724323
Products and Systems Products and Systems
3 Maintain and Repair Electronically Maintaining and Repairing Electronically ELC724324
Controlled Domestic Appliances Controlled Domestic Appliances (Flat
iron )
4 Maintain and Repair Cellular Phones Maintaining and Repairing Cellular ELC724325
Phones

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HOW TO USE THIS MODULE

Welcome to the Module “Maintaining and Repairing a Washing


Machine”. This module contains training materials and activities for you
to complete.
The unit of competency “Maintain and Repair Electronically-
Controlled Domestic Appliances” contains the knowledge, skills and
attitudes required forConsumer Electronics Servicing required to
obtain the National Certificate, level II (CES NC II).
You are required to go through a series of learning activities in order
to complete each of the learning outcomes of the module. In each
learning outcome there are Information
Sheets,ActivitySheets,Operation Sheet, and Student Write-Up. Do
these activities on your own and answer the Self-Check at the end of
each learning activity.
If you have questions, don’t hesitate to ask your teacher for
assistance. He is there to help you anytime you need him to accomplish
your activities.

Recognition of Prior Learning (RPL)

You have already some basic knowledge and skills covered in this
module because you have been working for some time; and already
completed training in this area.
If you can demonstrate competence to your teacher in a particular
skill, talk to your teacher so you don’t have to undergo the same training
again. If you have a qualification or Certificate of Competency from
previous trainings show it to him/her. If the skills you acquired are
consistent with and relevant to this module, they become part of the
evidence. You can present these for RPL. If you are not sure about your
competence skills, discuss this with your teacher.
After completing this module, ask your teacher to assess your
competence. Result of your assessment will be recorded in your
competency profile. All the learning activities are designed for you to
complete at your own pace.
In this module, you will find the activities for you to complete and
relevant information sheets for each learning outcomes. Each learning
outcomes may have more than one learning activity.
This module is prepared to help you achieve the required competency,
in receiving and relaying information. This will be the source of
information that will enable you to acquire the knowledge and skills in

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Maintaining and Repairing a Washing Machineindependently at your
own pace with minimum supervision from your teacher.

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MODULE CONTENT
QUALIFICATION/PROGRAM CONSUMER ELECTRONICS SERVICING NC II
UNIT OF COMPETENCY Maintain And Repair Electronically
Controlled Domestic Appliances.
MODULE TITLE Maintaining And Repairing Electronically
Controlled Domestic Appliances
(Washing Machine)
Module Description
This module covers the knowledge, skills and attitudes required to maintain
and repair Electronically Controlled Domestic Appliances (Washing Machine)
Nominal Duration :
Summary of Learning Outcomes:
Upon completion of this module, the trainee/student must be able to:
LO1. Enumerate, explain and apply OHS policies and procedures in
maintaining and repairing electronically controlled domestic appliances
LO2. Identify and explain the uses/functions of different types of tools and
testing instruments for maintaining and repairing electronically
controlled domestic appliances
LO3. Identify and explain or interpret the principles of operation of electronic
symbols and block sections of schematic diagram
LO4. Apply symptoms diagnosis and systematic pre-testing procedures
LO5. Troubleshoot, repair and maintain electronically controlled domestic
appliances
Assessment Criteria:
1. Electrical safety precautions are identified, enumerated and explained
correctly.
2. OHS in maintaining and repairing electronically controlled domestic
appliances are defined and explained.
3. OHS in maintaining and repairing electronically controlled domestic
appliances are demonstrated in accordance to the set
procedures/instructions.
4. Materials needed for maintenance and repair are identified and
prepared and checked according to the work instructions
5. Tools and equipment types and functions needed for maintenance and
repair are identified and demonstrated according to set standards
6. Testing devices and instruments operations needed for maintenance
and repair are explained and demonstrated according to instruction
manual
7. Personal protective equipment are used in accordance with
theOccupational Health and Safety guidelines and policies.8.
Electronic symbols are identified and selected according to the
schematic diagram
8. Electronic parts value are read and matched correctly as required
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9. Schematic diagram sections and functions are identified and
explained.
10. Personal protective equipment are used in accordance with
occupational health and safety practices
11. Control settings/adjustments are checked in conformity with
service-manual specifications.
12. System defects/Fault symptoms are diagnosed and identified using
appropriate tools and equipment and in accordance with safety
procedures
13. Identified defects and faults are explained to the responsible person
in accordance with enterprise or company policy and procedures
14. Customers are advised/informed regarding the status and
serviceability of the unit
15. Results of diagnosis and testing are documented accurately and
completely within the specified time
16. Materials, tools and instruments needed in troubleshooting repair
and cleaning are selected and checked in accordance with established
procedures
17. Isolation of troubles are performed with proper Personal Protective
Equipment (PPE) and following the Occupational Health and Safety
(OHS) practices
18. Troubles are isolated by following the systematic procedures and
using proper instruments in accordance with the prescribed
instructions
19. Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings and soldered/mounted in
accordance with the current industry standards
20. Control settings/adjustments of repaired unit are performed in
conformity with service-manual specifications
21. Cleaning of unit is performed in accordance with standard
procedures
22. Periodical tests of the repaired unit are maintained and
documented according to standard procedures
23. Repaired units are reassembled completely and waste materials are
disposed of in accordance with environmental requirements
24. Results of troubleshooting and repair are documented properly
within the specified time
PRE-REQUISITE:
BASIC AND COMMON COMPETENCIES
 Using Hand Tools
 Preparing and Interpreting Technical Drawing Used
in Shop
 Connecting and Interpreting Electronic Circuit
 Applying Quality Standard
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LEARNING EXPERIENCES/ACTIVITIES

Learning Outcome 1: Enumerate, explain and apply OHS policies and procedures in maintaining and
repairing electronically controlled domestic appliances. (Washing
Machine)

Learning Activities Special Instructions:

If you have some problem on the content of the


1. Read information sheet 3.1-1 Technical terms,
information sheet don’t hesitate to approach your
Work Safety Requirements and 5S
facilitator.
If you feel that you are now knowledgeable on the
content of the information sheet, you can now
answer self check provided in the module.

Refer to the answer key for the answers


2. Answer Self-Check 3.1-1

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Information Sheet 3.1-1

TECHNICAL TERMS

Flat iron - A domestic appliance used to press clothes


Schematic - Illustration of an electrical or electronic circuit with the
Diagram components represented by their symbol.

- Also called a short. Low resistance connection between


Short Circuit
two points in a circuit typically causing excessive current.

- Process of joining two metallic surfaces to make an


Soldering electrical contact by melting solder (tin and lead) across
them.

- Tool with an internal heating element used to heat


Soldering Iron surfaces being soldered to the point where the solder
becomes molten.

- Electrical device having two states, ON (closed) or OFF


Switch
(open).

- Sequence of operations intended to verify the correct


Test operation or malfunctioning of a piece of equipment or
system.

- Systematic approach to locate the cause of a fault in an


Troubleshooting
electronic circuit or system.

- Known as a multi-tester. Test equipment used to check


Volt-Ohm-Meter AC, DC voltages, current in a circuit and resistance of any
components out of the circuit.

Work Safety Requirements


1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.
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5S practice in the workplace.
5S is a Japanese housekeeping practice in the workplace to ensure
safe and conducive work environment.
 Sort
 Systematize
 Sweep
 Standardize
 Self-Discipline

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SELF CHECK 3.1-1
Directions:

 This self check determines your readiness to proceed to the next


learning outcome.
 Answer the following questions without looking at the key
answer.
 Refer your answers to key answers on the next page of this
CBLM.
 Do this only if you are done answering all the questions.
 If your correct answer is less than 90%, read the information
sheet again and repeat answering the self check.
 Proceed to LO2 only if you got the desired score.

1. Enumerate and explain electrical work safety precautions in


maintaining and repairing electronically controlled domestic
appliances.

2. Explain 5S practice in the workplace.

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Answer Key 3.1-1

1. Enumerate and explain electrical work safety precautions in maintaining and


repairing electronically controlled domestic appliances.
Answer:
1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.

2. Explain 5S practice in the workplace.


Answer:
5S is a Japanese housekeeping practice in the workplace to ensure
safe and conducive work environment.
 Sort
 Sweep
 Systematize
 Standardized
 Self Discipline

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LEARNING OUTCOME SUMMARY
Learning Outcome 2: Identify And Explain The Uses /Functions Of
Different Types Of Tools And Testing Instruments
For Maintaining And Repairing Electronically
Controlled Domestic Appliances. (Washing
Machine)
CONTENTS:

1. Use and function of tools, equipment and testing instruments


2. Operation of equipment and testing instruments
3. Proper care and use of tools
4. Use of protective equipment and clothing

ASSESSMENT CRITERIA:
1. Materials needed for maintenance and repair are identified and
prepared and checked according to the work instructions
2. Tools and equipment types and functions needed for maintenance
and repair are identified and demonstrated according to set
standards
3. Testing devices and instruments operations needed for
maintenance and repair are explained and demonstrated according
to instruction manual
4. Personal protective equipment are used in accordance with the
Occupational Health and Safety guidelines and policies.

Conditions : Trainees the following resources are needed:

Workplace Location: Workstation On Domestic Appliances

Equipment, Tools:

Soldering Tools, Desoldering Tools, Screwdriver(Flat/ Philip, Wire


Stripper, Utility Knife, Side Cutting, Long Nose, Cleaning Brush, Analog
Multi-Tester.

Training Materials/Supplies:
Electrical Tape, Soldering Lead, Replacement Parts
EVALUATION METHOD:
Written test Direct observation
Practical test Interview (oral)

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LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 2: IDENTIFY AND EXPLAIN THE USES /FUNCTIONS
OF DIFFERENT TYPES OF TOOLS AND TESTING
INSTRUMENTS FOR MAINTAINING AND
REPAIRING ELECTRONICALLY CONTROLLED
DOMESTIC APPLIANCES. (Washing Machine)

Learning Activities: Special Instructions:


1. Read the attached Information If you have some problem on the
Sheet 3.2-1 on Tools and materials content of the information sheet
used in Diagnosing and Troubleshooting a don’t hesitate to approach your
Washing Machine. facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module.

Compare answer to answer key 3.2-1


2. Answer Self Check 3.2-1

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INFORMATION SHEET 3.2-1
Tools & Materials used in Diagnosing and Troubleshooting a Washing Machine.

Tools and Materials:


7. Set of pliers
1. Set of screw drivers

8. Soldering stand

2. Soldering iron

9. Soldering Lead

3. Wire stripper

10. Multi - Tester

4. Wrench/Pliers

5. Desoldering tool

6. Cleaning brush
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SELF CHECK 3.2-1
Diagnosing/Troubleshooting a Washing Machine

Directions: Identify the common tools used in diagnosing and


troubleshooting a Washing Machine.

1.

2.

3.

4.

5.

6.

7.

8. .

9.

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KEY ANSWER 3.2-1
Diagnosing and Troubleshoot a Washing Machine.

1. Wrench/Pliers

2. Soldering Stand

3. Desoldering Tool

4. Screw driver

5. Volt Ohm Milli ammeter

6. Long Nose Pliers

7. Wire Stripper

8. Soldering Iron

9. Set of Cleaning Brush

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LEARNING OUTCOME SUMMARY

LEARNING OUTCOMES NO. 3:Identify and explain or interpret the principles


of operation of electronic symbols and block
sections of schematic diagram
CONTENTS:
1. Electronic devices and symbols
2. Resistor and capacitor color codes
3. Classes and types of electronic parts/devices
4. Drawing and interpreting schematic diagrams

Assessment Criteria:

1. Electronic symbols are identified and selected according to the


schematic diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and
explained
CONDITIONS:
Trainees must be provided with the following:
1. Drawing instruments and materials
2. Working area/bench
3. Sufficient lighting and ventilation system
4. Complete electronic supplies

EVALUATION METHOD:
1. Written test
2. Practical test
3. Direct observation

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Learning Experiences
Learning Outcome 3: Identify and explain or interpret the principles of
operation of electronic symbols and block sections
of schematic diagram.
Learning Activities Special Instructions
1. Read information sheet 3.3-1 If you have some problem on the content
Parts Of Washing Machine And of the information sheet don’t hesitate to
Its Functions approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module. .
2. Answer self-check 3.3-1 Compare your answer to the answer key
3.3-1. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-
check again.
3. Read information sheet 3.3-2 If you have some problem on the content
Function of Each Parts of of the information sheet don’t hesitate to
Washing Machine approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module. .
2. Answer self-check 3.3-2 Compare your answer to the answer key
3.3-1. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-
check again.

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INFORMATION SHEET 3.3.1
PARTS OF WASHING MACHINE AND ITS FUNCTIONS

Learning Objective: After reading this Information Sheet you must be


to know the parts of Washing machine.

Washing Machine – is a domestic appliance that washes clothes and linens.


It is a power driven machine with an AC motors connected to the 60 Hz
power source so that the electrical energy can be converted into mechanical
energy in order to facilitate an act of washing rinsing and spinning. It also
includes wash and spin timers for automatic operations.

PARTS OF WASHING MACHINE AND ITS FUNCTIONS

TOP COVER WATER


SUPPLY
HOSE

PROGRAM
AC CORD
SELECTION
CONTROL

PULSATOR DRUM

SIDE COVER TUB


MOTOR (not shown on the drawing)

DRAIN HOSE

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SELF-CHECK SHEET 3.3-1

Direction: Identify the parts of washing machine. Write your answer on a


separate sheet.

PARTS OF WASHING MACHINE AND ITS FUNCTIONS

1.
4.

5.
2
.
.

3 6.

7.

8.

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ANSWER KEY 3.3-1
PARTS OF WASHING MACHINE AND ITS FUNCTIONS

1. TOP COVER
2. PROGRAM SELECTION CONTROL
3. PULSATOR
4. WATER SUPPLY HOSE
5. AC CORD
6. DRUM
7. SIDE COVER TUB
8. DRAIN HOSE

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INFORMATION SHEET 3.3-2
Function of Each Parts of Washing Machine
Learning Objective: After reading this Information Sheet you must be to
know the function of its parts.

Functions of each Part

1. Top Cover - use to cover the tub.


2. Pulsator - is a rotating part inside the tub. Responsible
in making the water spin.
3. Drain Hose - It served as a passage way out.
4. Side Cover Tub - It is the main housing of the unit.
5. Drum - It served as a washing tub.
6. Water Supply Hose - It served as an inlet of water.
7. Motor - an AC motor that drives the pulsator. It
rotates with forward and reverse direction
with minimum speed.

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SELF-CHECK SHEET 3.3-2
PARTS AND FUNCTION OF WASHING MACHINE

Direction: Identify the parts of washing machine. Write your answer


on a separate sheet.
1. __________________- use to cover the tub.
2. __________________- is a rotating part inside the tub. Responsible in
making the water spin.
3. ___________________- It served as a passage way out.
4. ___________________- It is the main housing of the unit.
5. ___________________- It served as a washing tub.
6. ___________________- It served as an inlet of water.
7. ___________________- an AC motor that drives the pulsator. It
rotates with forward and reverse direction with minimum speed.

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ANSWER KEY 3.3-2

Parts and Function of washing machine


1. Top Cover
2. Pulsator
3. Drain Hose
4. Side Cover Tub
5. Drum
6. Water Supply Hose
7. Motor

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LEARNING OUTCOME SUMMARY

LEARNING OUTCOMES NO. 4:Apply Symptoms Diagnosis And Systematic


Pre-Testing Procedures
CONTENTS:
1. Principles of electrical circuits
2. Fundamentals of direct current circuits
3. Fundamentals of alternating current circuits
4. Fundamentals of electronic components and circuits
5. Fundamentals of digital logics, components & circuits
6. Fundamentals of microprocessor circuits and programming
7. Analysis of troubles and isolation techniques
8. Application of work safety practices and time management
9. Application of substitution technique

Assessment Criteria:

1. Personal protective equipment are used in accordance with


occupational health and safety practices
2. Control settings/adjustments are checked in conformity with service-
manual specifications.
3. System defects/Fault symptoms are diagnosed and identified using
appropriate tools and equipment and in accordance with safety
procedures
4. Identified defects and faults are explained to the responsible person
in accordance with enterprise or company policy and procedures
5. Customers are advised/informed regarding the status and
serviceability of the unit
6. Results of diagnosis and testing are documented accurately and
completely within the specified time

CONDITIONS:
Trainees must be provided with the following:
 Long-nosed pliers
 Diagonal cutters
 Standard screwdrivers
 Soldering iron, 30w
 Desoldering iron, 30w
 Screw driver assorted, Phillips, slotted
 Wrenches assorted
 Allen wrench/key
 Utility knife/stripper
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 Pliers assorted, long nose, side cutter
 Test jig

EQUIPMENT
 Multimeter
 Oscilloscope
 Function generator
 Electronically controlled
 unit(s)/appliance(s) and
 accessories
 ESD free work bench with mirror back-to-back/one sided
 High grade magnifying
 glass with lamp

EVALUATION METHOD:
Written test
Practical test
Direct observation

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Learning Experiences
Learning Outcome 4: Apply Symptoms Diagnosis And Systematic Pre-
Testing Procedures
Learning Activities Special Instructions
1. Perform task Sheet 3.4-1 Compare your work to the performance
Symptoms Diagnosis checklist. If you got 100% correct answer
And Systematic Pre- in this task, you can now move to the
Testing Procedures next Activity. If not review the
information sheet and go over the
operation sheet again.

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TASK SHEET 3.4-1

TITLE: SYMPTOMS DIAGNOSIS AND SYSTEMATIC PRE-TESTING PROCEDURES

Performance Objectives: Given the necessary tools, supplies and materials you are going to
perform symptoms diagnosis and systematic pre-testing procedures

Supplies and Tools and Equipments

Materials:

1. Assorted components 1. Multi-meter 6. Soldering Iron


2. Wires 2. Electric fan 7. De-soldering Tools
3. Soldering Lead 8. Set of Pliers

Steps & Procedures:

1. Know the background of the unit to be repair by asking the customer the history of repair or by
looking into the troubleshooting record (if available).
2. Check power chord for possible short or open wiring.
3. Check for the voltage requirement of the unit before plugging into the source.
4. Check all functions of the unit before disassembling the unit for repair
5. Refer to troubleshooting chart (information sheet 3.4-1) for possible defective parts.
6. Identify the defects and faults and explain it with the customer.
7. Record the findings on the troubleshooting report sheet for documentation.

Assessment Method:

Performance Checklist

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PRE TESTING REPORT SHEET

Applying Systematic Symptom Diagnosis in Troubleshooting Washing Machine

ADMISSION SLIP

UNIT BRAND: ______________________ Unit Model: _________________

Owner/Customer: ___________________ Address: ____________________


Date Accepted: Date Released: ______________
Name of Technician: _________________________________
Initial Findings/Trouble: ______________________________
(Directions: Interview the owner of the unit regarding their complaints.)

PRE TESTING RESULT/ FINDINGS:

PROBLEM/S & SYMPTOMS/S: ____________________________________________


___________________________________________________________________________
___________________________________________________________________________

Trainer’s Signature: ________________

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Performance Criteria Checklist
Task Sheet 3.4-1
CRITERIA Yes No
1. Personal protective equipment are used in accordance
with occupational health and safety practices
2. Control settings/adjustments are checked in conformity
with service-manual specifications.
3. System defects/Fault symptoms are diagnosed and
identified using appropriate tools and equipment and in
accordance with safety procedures
4. Identified defects and faults are explained to the
responsible person in accordance with enterprise or
company policy and procedures
5. Customers are advised/informed regarding the status and
serviceability of the unit
6. Results of diagnosis and testing are documented
accurately and completely within the specified time

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LEARNING OUTCOME SUMMARY

LEARNING OUTCOME #5 Troubleshoot, Repair And Maintain


Electronically Controlled Domestic Appliances
CONTENTS:
1. Application of work safety practices and time management
2. Use and maintenance of test instruments, tools, & equipment
3. Schematic diagram reading skills
4. Troubleshooting and maintenance
5. Analysis of troubles and isolation techniques
6. Application of troubleshooting technique
7. Application of substitution technique
8. Soldering/desoldering and wiring/cabling techniques
9. Application of work safety practices and time management
10. Application of substitution technique

ASSESSMENT CRITERIA:
1. Materials, tools and instruments needed in troubleshooting repair and
cleaning are selected and checked in accordance with established
procedures
2. Isolation of troubles are performed with proper Personal Protective
Equipment (PPE) and following the Occupational Health and Safety
(OHS) practices
3. Troubles are isolated by following the systematic procedures and using
proper instruments in accordance with the prescribed instructions
4. Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings and soldered/mounted in
accordance with the current industry standards
5. Control settings/adjustments of repaired unit are performed in
conformity with service-manual specifications
6. Cleaning of unit is performed in accordance with standard procedures
7. Periodical tests of the repaired unit are maintained and documented
according to standard procedures
8. Repaired units are reassembled completely and waste materials are
disposed of in accordance with environmental requirements
9. Results of troubleshooting and repair are documented properly within
the specified time

Document No.
Date Developed: Page 31 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
CONDITIONS:
Trainees must be provided with the following:
 Service Manual
 Schematic Diagram
 CBLM

EVALUATION METHOD:
 Written test
 Practical test
 Direct observation

Document No.
Date Developed: Page 32 of 51
Issued by:
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Repair Washing
Developed by:
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TESDA REGION 02
Revision # 00
LEARNING EXPERIENCES/ACTIVITIES
Troubleshoot, Repair And Maintain
LEARNING OUTCOME 5 Electronically Controlled Domestic
Appliances
Learning Activities Special Instructions

Compare your work to the performance


1. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
1 in this task, you can now move to the
Troubleshooting Guide next Activity. If not review the
(Electrical Parts
information sheet and go over the
operation sheet again.

Compare your work to the performance


2. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
2 in this task, you can now move to the
Maintenance of washing next Activity. If not review the
machine
information sheet and go over the
operation sheet again.

Compare your work to the performance


3. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
3 in this task, you can now move to the
Final Testing next Activity. If not review the
information sheet and go over the
operation sheet again.

Document No.
Date Developed: Page 33 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
TASK SHEET 3.5-1
Title: TROUBLESHOOTING GUIDE (ELECTRICAL PARTS

Performance Objective: Given one Learning Outcome of the qualification assigned


to you, you should be able to trouble shoot electrical parts f
washing machine..

Supplies/Materials : sand paper, electrical tape, soldering lead

Equipment : washing machine ,Multi tester


Steps/Procedure:
SYSTEM
SYMPTOM/
DEFECTS/ POSSIBLE CAUSE REMEDY
PROBLEM
FAULTS
WATER  Water level does  Water faucet is  Open water faucet
SUPPLY & not rise to the closed?  Wait until water
INLET V/V set level in 40  Water supply is supply is
minutes. interrupted resumed.
 Wash and rinse  Clean or replace
LED blink  Inlet V/V is clogged filter.
with dirts.  Correct the
 Connector has bad connector contact
contact to the inlet
valve.  Same as above
 Yellow (YL) 2 pin
connector has bad
contact to the
P.W.B.ASM.
DRAINAGE  Water is not  Is the drain hose  Hung up drain
completely located properly? hose at 0.9~1.3m
drained in ten high. (For pump)
minutes  Drain hose is not  Put the hose
lowered lower.
(For: Non-pump)
 Rinse and spin  Drain hose is folded  Unclog the drain
LED blink or clogged due to hose
freeze or dirt’s.
 Bad Drain Motor  Replace drain
part or GRAY(GY) 2 motor or correct
pin connector to the the connector
P.W.B ASM has bad contact.

Document No.
Date Developed: Page 34 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
connection
UNBALANCE  Laundry  Laundry in the  Try to fill laundry
unbalance INNER TUB is filled uniformly in the
during spin unevenly. inner tub
 Wash, Rinse  Water is tilted  Adjust the leg
and Spin LED  Is the CONNECTOR  Check B.P
blink or Ball pressure SENSOR
sensor CONNECTOR or
disconnected or replace B.P sensor
badly touched?
OVER  In the second  Check INLET valve
FLOODING QC Mode the
ERROR following
message is
displayed
 All of process
LED blinks
DOOR OPEN  LID is opened  Lid is opened  Close the Lid
in the course of during intermittent
intermittent spin or normal
spin, normal spin?
spin or  Lid is opened while  Close the Lid
processing processing
reservation reservation?
 Wash and spin  Is placed magnetic  Charge the Lid-B
LED blink in Lid-B
 SIGNAL
continuously
ringing
BALL  BALL  Connect the BALL  Correct the
PRESSURE PRESSURE PRESSURE connector contact
SENSOR SENSOR is off. SENSOR or BLUE
 All water level (BL) 3 pin
LED blinks connector to P.W.B
ASM has bad
connection
 PRESSURE S/W is  Replace BALL
bad. (In the initial PRESSURE
state of QC TEST SENSOR
MODE, the number
of the DISPLAY is
less than 63 or
more than 70)

Document No.
Date Developed: Page 35 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
AUTO OFF AUTO OFF relay BLUE(BL) 1pin Correct the
S/W is out of connector to P.W.B connector contact
order ASM has bad  Change AUTO
connection OFF switch ASM

PROBLEM POSSIBLE CAUSE REMEDY


Power failure or plug dropped
Insert plug well
Pulsator off
V-belt dropped off Put on V-belt properly
Ceased
Pulley loosened Tighten pulley screw
Running Foreign matter jammed
Get it away
pulsator
Friction between pulsator and
Abnormal Adjust the gap between them
wash tub
Noise and Pulsator is jammed by foreign
Get it away
matter
Vibration Over tightened V-belt Adjust properly

Pulsator Adjust properly or replace


Stackened V-belt
Runs at with new one
Low speed Motor fixing screws loosened Tighten V-belt and screws
Note:
1. Determine the description of the values and ratings of the individual defective parts
from the manufacturer’s service manual
2. Identify the sources of replacement components/parts
 Original replacement components from the original factory sources
 Universal replacement components from independent factory sources
 Always consider the physical size of the replacement part
3. Consider the factors in the selection of specific part
 Quality – the ability to provide exact value or specification to replacement part
 Tolerance – the ability to provide exact value or acceptable parameters to
replacement parts
 Availability – local access to parts and whether the parts are available
 Price – it refers to the affordability of the replacement parts at a reasonable
price
4. Disconnect or remove properly the electrical/mechanical parts of an washing machine
5. Install correctly replacement part/components in existing washing machine
Assessment Method:
Performance Criteria Checklist
Document No.
Date Developed: Page 36 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Performance Criteria Checklist 3.5-1
Trouble shoots electrical parts of washing machine.

CRITERIA Yes NO
Trouble shoot water supply and Inlet valve
Trouble shoot Drainage
Trouble shoot over flooding error
Trouble shoot Ball pressure sensor
Trouble shoot Auto off

Document No.
Date Developed: Page 37 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
TASK SHEET 3.5-2

Title: Maintenance of washing machine

Performance Objective: Given one Learning Outcome of the qualification


assigned to you, you should be able to maintain the washing
machine.

Supplies/Materials :soldering lead , electrical tape, sand paper, lubricating oil


Equipment : washing machine, multi tester

Learning Objective: After reading this Information Sheet you must be


to know repair/troubleshoot mechanical faults .

Steps/Procedure
MAINTENANCE OF WASHING MACHINE

1. Turn off the washing machine and remove the cord from the source of voltage
2. Apply lubricant to mechanical parts of the washing machine that requires
lubrication through a drop of oil or grease to assure smooth operation without
grinding or squeaks.
3. Replace the bushings or end bells for squeaks with the use of appropriate tools if
squeaks cannot be corrected by applying lubricants.
4. Apply or spray anti-rust lubricants to all mechanical parts of the washing machine
to drive out moisture, protect corrosion, loosen rusted metal parts and even frees
sticky mechanism.
5. Clean and check cooling louvers for any obstructions to avoid cutting off the air
flow.
6. Clean or wipe dust and foreign particles at the PC Board and metal parts of the
motor.
7. Replace worn or frayed AC cord and electrical wires

 SOLVENTS FOR CLEANING


1. Use mild soap and damp cloth or rug when cleaning plastic front panel and cover.
They are susceptible to immediate and long term damage from solvents.
2. Apply denatured alcohol as the safest solvent to use for plastic front panel and
cover with heavy stain. It should be used only as a last resort and applied to areas
with heavy stain.

Assessment Method:

Performance Criteria Checklist


Document No.
Date Developed: Page 38 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Performance Criteria Checklist 3.5-2
Maintenance of washing machine

CRITERIA Yes NO
The source of voltage is remove
Apply lubricant to the mechanical parts of the unit
Replace the defective parts of the unit
Clean and check the cooling louvers
Clean foreign particles to the unit
Replace worn AC cord

Document No.
Date Developed: Page 39 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
TASK SHEET 3.5-3

Title: PERFORM FINAL TESTING

Performance Objective: Given one Learning Outcome of the qualification assigned


to you, you should be able to perform final testing

Supplies/Materials : Lubricating oil, electrical tape, paint brush

Equipment : washing machine

Steps/Procedure:

 PROCEDURE IN REPAIRING TO TEST REPAIRED UNIT


1. Once the specific electrical/mechanical problem is located:
 Consider the techniques for the proper removal of the defective component or
parts
 Anticipate what to do if the replacement part does not correct the problem
 Check the installation of the replacement or original part for any improper
mounting in the mechanical assembly or circuit board
2. Examine carefully the mounting of the replacement of original parts of the system
 Check the placement of the wires or leads of the replacement component
 Consider significant factors used in the original installation such as
insulating washer, silicon grease and locating mark for pin connections
 Observe proper placement of the component leads for electrical parts
3. Perform the techniques for the proper soldering of electrical parts
 Be careful not to damage adjacent components
 Be careful not to lift the copper conductive path from circuit board base
material
 Avoid any solder bridges between board path
 Do not destroy the component being removed in case it is still functional and
be careful not to damage the component being installed
4. Verify all connections and harness
 Be sure that all components pre-positioned in a manner that will avoid the
possibility of adjacent component short circuit conditions
 Be sure to check or inspect all insulators and barriers between sections after
working on any model/brand of washing machine
 Check for frayed or broken insulation on all wiring including the AC line
cord
 Be sure to replace fuses, resistors and capacitors with special designation
such as flame proof to components equal to the original value for both safety

Document No.
Date Developed: Page 40 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
and liability purposes

5. Once the repair is completed, perform an AC leakage test on all exposed metal parts of
an washing machine to eliminate the possibility of electric shock
 Perform complete retesting of the washing machine to ensure the correctness
of the actual repair
 Connect the washing machine into the 60Hz power to allow the time period
required to let the new parts settle in and operate as they are designed to
work with each other.
 Recheck or inspect if the repair was done correctly and the unit functions
properly to ensure successful completion of the repair
6. Clean the washing machine before it would be returned to the customer
 Be sure that the blade, front and rear guards of the washing machine are
properly cleaned
 Be sure that proper cleaning is given to the control panel or switch box of the
washing machine

7. Clean the washing machine before it would be returned to the customer.

PERFORMANCE TEST REPORT/DOCUMENT

Direction: Given a set of hand tools, multi-tester and defective washing machine with
identified faults or defect, perform preventive maintenance and repair
procedure. Provide a work report/write-up after completing the task. Write
your answer on a separate sheet of paper.

TRAINEE WRITE-UP A
DOCUMENT

Common Symptoms / Defects of a Washing machine

Name of Trainee : _______________________________ Date: ________________________

Course: ___________________________ Trainer: __________________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

Document No.
Date Developed: Page 41 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
SYMPTOMS DEFECTIVE REMEDY
COMPONENT/PARTS

TRAINEE WRITE UP B
Troubleshooting Report Form

Trainee : _________________________________ Date: ________________________

Course: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY


COMPONENT/PARTS

Teacher’s Initial: __________

Assessment Method:

Portfolio Assessment using the Performance Criteria Checklist

Document No.
Date Developed: Page 42 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Performance Criteria Checklist 3.5-3

CRITERIA Yes NO
Examine carefully the mounting of the replacement of
original parts of the system

Perform the techniques for the proper soldering of electrical


parts

Verify all connections and harness

Perform an AC leakage test


Clean the washing machine before it would be returned to
the customer

Clean the washing machine before it would be returned to


the customer

Document No.
Date Developed: Page 43 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
ASSESSMENT PLAN
Evidence Checklist
Competency standard: CONSUMER ELECTRONIC SERVICING NC II
Unit of competency: Maintain and Repair Electronically Controlled
Domestic Appliances
Title of Module Maintaining and Repairing Washing Machine

Demonstration
Ways in which evidence will be collected:

Questioning
[tick the column]

Written
Oral
The evidence must show that the Trainee …
 Cleaned Work station for repair activities in line with the company x x x
requirement.
 Prepared Necessary tools, test instruments and Personal Protective x x
Equipment in accordance with their application or use
 laAcquiredservice manuals and service information required for x x
repair and maintenance.
 Observed Systematic pre-testing procedure in accordance with x x
manufacturer’s instructions.
 Identified system defects/fault symptoms using appropriate tools and x x x
equipment and in accordance with safety procedures
 Documented results of diagnosis and testing. x
 Explained identified defects and faults to the superior x
 Replaced defective parts/components with their recommended x x
appropriatecounterparts.
 Soldered repaired parts/components at the specific position x
x
 Made substitutions of parts in accordance with the manufacturer’s x
specification x
 Performed repair activity within the required timeframe x x
 Observed Care and extreme precaution in handling the unit/product. x

NOTE: *Critical aspects of competency

Document No.
Date Developed: Page 44 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
DEMONSTRATION CHECKLIST
Trainee’s name:
Trainer’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for trainee:
Direction: Given a set of hand tools, multi-tester and defective Washing Machine with identified
faults or defect, perform preventive maintenance and repair procedure. Provide a work
report/write-up after completing the task. Write your answer on a separate sheet of paper.
Duration: 2 hours
The Trainee…. If yes, tick
the box
 Cleaned Work station for repair activities in line with the
company requirement.
 Prepared Necessary tools, test instruments and Personal
Protective Equipment in accordance with their application
or use
 Acquiredservice manuals and service information required for repair
and maintenance.
 Observed Systematic pre-testing procedure in accordance with
manufacturer’s instructions.

 Identified system defects/fault symptoms using appropriate tools and


equipment and in accordance with safety procedures

 Documented results of diagnosis and testing.

 Explained identified defects and faults to the superior

 Replaced defective parts/components with their recommended


appropriatecounterparts.

 Soldered repaired parts/components at the specific position


 Made substitutions of parts in accordance with the
manufacturer’s specification.
 Performed repair activity within the required time
frame.
 Observed care and extreme precaution in handling the
unit/product .
Did the Trainee’s overall performance meet the standard? Yes No

Feedback to Trainee’s:
Trainer’s signature: Date:
Document No.
Date Developed: Page 45 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Report Sheet A
Maintaining an Washing Machine
Name of Trainee : _________________________ Date: ____________________
Name of Trainer: ______________________ Training Center: _____________
UNIT BRAND : _______________________ Unit Model: ______________________
Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY


COMPONENT/PARTS

Report Sheet B
Repairing an Washing Machine
Name of Trainee: __________________________ Date: _____________________
Name of Trainer: ________________________ Training Center: ______________
UNIT BRAND : ________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY


COMPONENT/PARTS

_____________________
Trainer’s Signature

Document No.
Date Developed: Page 46 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
INTERVIEW QUESTION CHECKLIST
QUESTIONS Satisfactory response
YES NO
1. Discuss Work Safety requirements
2. What is 5S

Feedback to the Candidate:

The trainee’s overall performance was:

Satisfactory Not Satisfactory

Trainee’s Signature Date

Facilitator signature Date

Document No.
Date Developed: Page 47 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Written Test

Directions:Identify the common tools used in diagnosing and


troubleshooting a flat iron.

1.

2.

3.

4.

5.

6.

7.

8.

9.

Document No.
Date Developed: Page 48 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
COMPETENCY EVALUATION RESULT SUMMARY
TRAINEES NAME
FACILITATORS NAME
QUALIFICATION
DATE OF EVALUATION
TIME OF EVALUATION
The Performance of the Trainee in the following assessment methods [ Satisfactory Not
Please Tick appropriate box] Satisfactory
A. Written Exam

B. Interview
Facilitator
C. Demonstration
Did the trainees overall performance meet the required
evidences/standards?
Recommendation

For re-evaluation ________________________________


Qualified to take the Next Competency

General comments [Strengths/Improvement Needed]

Trainee’s Signature Date:

Facilitator’s Signature: Date:

Document No.
Date Developed: Page 49 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
ANSWER KEY
1. Wrench/Pliers

2. Soldering Stand

3. Desoldering Tool

4. Screw driver

5. Volt Ohm Milli ammeter

6. Long Nose Pliers

7. Wire Stripper

8. Soldering Iron

9. Set of Cleaning Brush

Document No.
Date Developed: Page 50 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00
Interview questions possible answers
1. Work Safety Requirements
1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.

2. 5S is a Japanese housekeeping practice in the workplace to ensure safe


and conducive work environment.
 Sort
 Systematize
 Sweep
 Standardize
 Self-Discipline

Document No.
Date Developed: Page 51 of 51
Issued by:
Maintain and June 2011
Repair Washing
Developed by:
Machine
TESDA REGION 02
Revision # 00

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