1 Complete the email with these phrases.

Score
can you let can you tell could you just confirm
I am looking forward I am writing to confirm if that’s OK
I’ve attached kind regards please be sure please find

Dear Mr Green,

Thank you for your message. _________________________1 that we are expecting you __
on Monday afternoon. _________________________2 me know if you would like someone __
to meet you at the airport? It can easily be arranged. _________________________3 a copy
of the schedule which I have drawn up for you. I hope it covers everything.
_________________________4 me if you are happy to do the factory tour on Friday? __
5
_________________________ with you, I’ll confirm it with the factory manager. __
6
_________________________ that you will not require a driver for your time here? __
7
_________________________ to check that the hotel I have suggested is suitable. __
8
_________________________ the details attached. __
9
_________________________ to your arrival. __

_________________________10, __

David Stevens
Sales Manager
Total__/10

Complete the conversations with these words. Score

axis chart facts indicate prompt
represents slide summarize trends vertical
1 A Does your pie _______________ show our share of the African market? __
B Yes, the red segment _______________ Africa. As you can see, we have a 20% share. __
2 A Which _______________ shows staff numbers? __
B The _______________ one. The horizontal one shows the years. __
3 A Can everyone read the _______________ words? __
B No, the _______________ is a little too dark. __
4 A What do these line graphs _______________? __
B They show climate change _______________ over the past 50 years. __
5 A Can you briefly _______________ what you’ve said? __
B If you look at this table, it gives you all the _______________ and figures. __
Total__/10

International Express Third Edition Intermediate

Complete the conversations. Write the words in brackets in the correct order. Score
1 A (allowed are at smoke to work we)
____________________________________? __
B (anywhere building in mustn’t smoke the you), (but can outside smoke you)
__________________________________________, _________________________. __/2
2 A (can card company credit for I meal my pay the with)
______________________________________________? __
B (allowed for it no not that to use you’re). (card credit must own use you your)
____________________________________. _________________________.

Complete the conversations with these words.

anti-smoking co-produce cybercrime e-commerce ecotourism ex-president
1 A Who was that woman you were talking to just now?
B That was the ________________ of our company. She’s retired now. __
2 A Do you make all the parts of the plane in this factory?
B No, we ________________ this aircraft with our partners in France. __
3 A What is the biggest threat for banks at the moment?
B I’d say it was ________________ – millions of dollars are stolen each year because of it. __
4 A Why have cigarette sales fallen so dramatically over the past twenty years?
B Mainly because the ________________ campaign has been very effective. __
5 A How are the new holidays to the Amazon rainforest doing?
B They’re selling well. ________________ is very popular at the moment. __
6 A What’s Ulla doing these days?
B She’s left her old employer, and now she runs an ________________ website selling clothes. __
__/6
Complete the conversations with the words in brackets. Score
Use the Past Simple, Past Continuous, or Past Perfect form of the verbs.
1 A _________________________ (you / have) lunch by the time your visitors arrived? __
B Yes, _________________________ (we / finish) eating by then. __
2 A _________________________ (I / not speak) to you yesterday because you looked busy __
when I saw you.
B Yes, _________________________ (I / try) to repair my printer when you came in. __
3 A _________________________ (they / see) the news about the takeover when they made __
the decision?
B No, _________________________ (they / read) about it the following day.

Complete the sections of the presentation with these phrases. Score

begin with brings me to deals with does anyone have I’d like to leave you with
I’m going to I’ve divided my move on to thank you all for to sum up

Good morning, everybody. This morning, _________________________1 talk about export __

International Express Third Edition Intermediate
 possibilities for our new sports car. _________________________2 talk into three sections. __
First, I’ll consider the American market, second the European market, and finally the market
in the Far East …

That’s enough on America, so let’s _________________________3 the second section, which is __

Europe. Let’s _______________4 Western Europe and then look at Eastern Europe after that … __

The final section _________________________5 the growing market potential in the Far East … __

So, _________________________6, although we may find the Far East difficult, the potential for
sales is significant. __

_________________________7 one last point to think about. And that’s the rise in popularity of
electric sports cars … __

And that _________________________8 the end of my talk. __

9
_________________________ listening. __
And now _________________________10 any questions? __

Use the 1st, 2nd or 3rd conditional

1 A I wouldn’t use a car if the buses _________________________ (be) better. __
B I hate taking the bus. I _________________________ (buy) a car if I could afford one. __
2 A Where do you stay when this hotel _________________________ (be) full? __
B If I can’t get a room here, I _________________________ (go) to the hotel round the corner. __
3 A I _________________________ (study) Spanish if I went to Madrid. __
B And if you _________________________ (learn) Spanish, you could work in a lot of __
different countries.
4 A If I _________________________ (sell) my house, I _________________________ __/2
(buy) an apartment.
B But you _________________________ (not like) living in a smaller home. __
5 A What _________________________ (you / do) if you _________________________ __/2
(not take) the train to France?
B We _________________________ (drive) there instead. __
6 A We _________________________ (could / go) to New York if our holiday

Complete the conversations with these words. Score

account (x2) balance close credit debited deposit
mortgage overdrawn savings shares withdraw
1 A I’d like to check how much money is in my _______________1. __
2
B Certainly, sir. What’s your _______________ number, please? __
A It’s 73642109. I just need to know my _______________3. __
International Express Third Edition Intermediate
 B Let me see. You’re €413 in _______________4, sir. __
2 A I’m wondering what to do with my _______________5. I’ve got quite a lot. __
6
B Have you considered paying off your _______________ ? __
A I’ve done that. I was wondering about buying some _______________7. __
8
B That’s a good idea. But don’t _______________ your account. It’s always good to have one. __
3 A I’m afraid you’re _______________9 by $500, madam. __
10
B Oh! My credit card company must have _______________ my account. __
A Yes, they took $850 this morning. It means you can’t _______________11 any money today. __
B All right, I’ll _______________ $2,000 this afternoon.
12

Complete the conversations. Use the correct Passive form of the verbs in brackets. Score
1 A _______________ your new office _________________________ in 2011? (build) __
B Yes, but it _________________________ until 2012. (not open) __
2 A _______________ the clothes _________________________ yet? (design) __
B Yes, and they _______________ next month. (make) __
3 A The new security system _______________ today, I believe. (install) __
B No, it’s already done. It _______________ on Monday. (finish)

Complete the conversations. Choose the correct words (a, b, or c). Score
1 A What do you do in order to __ your time effectively? __
a run □ b have □ c manage □
B I write out a __ list every morning. __
a ‘to make’ □ b ‘to do’ □ c ‘to work’ □
2 A Do you have any method of __ your daily tasks? __
a accepting □ b prioritizing □ c operating □
B My system is to write colour-__ notes of things I must do. __
a coded □ b listed □ c timed □
3 A I’m sorry, but my __ is just too much for one person. __
a management □ b labour □ c workload □
B I know it’s a lot, but you can __ some of it to others on your team. __
a allow □ b arrange □ c delegate □
4 A I can’t get through all this __ when people keep interrupting me. __
a paperwork □ b email □ c photocopy □
B Why don’t you put a ‘do not __’ sign on your door? __
a come □ b disturb □ c attend □
5 A How do you remember your __ for different jobs? __
a deadlines □ b endings □ c closings □
B I set __ on my mobile phone calendar to remind me. __
a alerts □ b accounts □ c audits □

International Express Third Edition Intermediate

Complete the conversations. Use the correct relative pronoun, or leave it out if possible. Score
1
1 A Charles Dickens, _______________ was born in 1812, lived in that building over there. __
B Was it Charles Dickens _______________2 wrote A Tale of Two Cities? __
3
A That’s right. A Tale of Two Cities, _______________ is about the French Revolution, __
is one of his greatest novels.
B It’s a book _______________4 I want to read some day. __
5
A I have a copy _______________ I can lend you. __
6
B No, that’s OK. I like to keep any books _______________ I read. __
7
A Well, there’s a good bookshop round the corner _______________ will have it. __
8
B Yes, I know the one. A friend _______________ I work with told me about it. __
9
2 A Where are the documents _______________ I brought in this morning? __
10
B Aren’t they the ones _______________ I just put on your desk? __
11
A No, the documents _______________ are on my desk aren’t mine. __
12
B Jemma, _______________ was photocopying something earlier, might know. __
13
A Were the documents _______________ she was photocopying mine? __
14
B I don’t know. Jemma was the person _______________ was photocopying them, not me! __

Match the interview questions 1–10 with the responses a–j. Score
1 Why did you leave your last job? __ __
2 Do you have any questions for us? __ __
3 What do you think are your main weaknesses? __ __
4 Can you tell us about a difficult situation you’ve had at work? __ __
5 What do you think are your key skills? __ __
6 Why do you want this job? __ __
7 Can you tell us about an achievement of which you are proud? __ __
8 What do you know about our organization? __ __
9 How do you deal with difficult situations? __ __
10 What would you like to be doing in five years’ time? __ __

a I’m not very experienced in sales yet, but I’m a fast learner.
b I try and find out what’s causing the problem and discuss solutions with everyone involved.
c This firm is expanding. That’s the kind of company I want to be part of.
d I’d hope to be leading your European sales team.
e I had very little responsibility, so I wanted more.
f I negotiated a very successful contract in Dubai last year.
g I’d say my strengths are in developing good working relations.
h I’d like to know more about your research and development activities.
i A colleague asked me to lie about his expenses, so I had to tell my manager.
j I know that your website designs are very well-respected in the marketing

International Express Third Edition Intermediate

Complete the conversations with these words.
difficult good at manage mean miss
need offer specialize in thought of try
1 A We always _______________ to do our own marketing, but now we’re looking for some help. __
B Well, as you know, we _______________ developing online marketing. __
2 A John’s communication skills are poor. He’s not _______________ explaining things. __
B You’re right. I often find it _______________ to follow him. __
3 A I asked Mike to _______________ to repair the printer, but it’s still not working. __
B OK. That will _______________ buying a new one. We can’t do without a printer. __
4 A I don’t like the _______________ losing any of our staff. __
B I agree. Do you think we should _______________ to pay them more? __
5 A Do you _______________ flying to Oslo every week? __
B A little. But the good thing is that I don’t _______________ to get up so early on
Mondays.

International Express Third Edition Intermediate