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1. MOP
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1.1. Chapters
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1.1.1. 1.introductory

1.1.2. 2.Definitions

1.1.3. 3.The course in outline followed by a paper from receipt to disposal

1.1.4. 4.Tappal

1.1.4.1. 1.nature of tapal

1.1.4.2. 2.Receipt of tapal

1.1.4.3. 3.Tappals brought by messengers out of office hours

1.1.4.4. 4.Opening Tappal

1.1.4.5. 5.Numbering and distribution

1.1.4.6. 6.Arising reference

1.1.4.7. 7.References relating to more than one section

1.1.4.8. 8.Treatment of valuable enclosures

1.1.4.9. 9.Treatment of vauable enclosures

1.1.4.10. 10.Treatment of stamps affixed on communication

1.1.4.11. 11.Procedure in receipt of telegrams and urgent tappals received out of


office hours

1.1.5. 5.Registry of papers

1.1.5.1. 1.Personal Register

1.1.5.2. 2.Current to be entered in register immediately on receipt

1.1.5.3. 3.communicayon to be registered

1.1.5.4. 4.number of entries on a page

1.1.5.5. 5.method of registry of papers

1.1.5.6. 6.registry of arising currents

1.1.5.7. 7.titles to be brief and accurate

1.1.5.8. 8.Entry in column of currents sent by one officer through one or more
other officers
1.1.5.9. 9.Entry of dates of submission of cases to officers and return

1.1.5.10. 10.Numbering and entry of referemce or disposals

1.1.5.11. 11.Entry of nature of references-Abbreviations

1.1.5.12. 12.Entry of reminders

1.1.5.13. 13.entry of replies to references and current to be added to pending


currents

1.1.5.14. 14.closing of currents in personal register.

1.1.5.15. 15.classes of papers not to be registered in the personal register

1.1.6. 6.Referencing and arrangement of files

1.1.6.1. 1.scruting and tagging of currents

1.1.6.2. 2.arrangement of currents in a file

1.1.6.3. 3.referencing,collection of papers and book of reference

1.1.6.4. 4.references to authorities quoted "flagging"

1.1.6.5. 5.use of pins

1.1.6.6. 6.care of papers put up

1.1.6.7. 7.arrangement of cases

1.1.6.8. 8.page numbering of currents and note files

1.1.6.9. 9.References to books,etc

1.1.6.10. 10.Referencing note files

1.1.6.11. 11.linking of files

1.1.6.12. 12.restrictions on linking of files

1.1.7. 7.Noting

1.1.7.1. 1.Submission

1.1.7.2. 2.object and contents of a note

1.1.7.3. 3.notes not intended to reproduce matter in the current file

1.1.7.4. 4.method of noteing

1.1.7.5. 5.Arrangement of the note file

1.1.7.6. 6.notes to run continuously

1.1.7.7. 7.precis of contents when ro be written

1.1.7.8. 8.Question for consideration always to be pointed out


1.1.7.9. 9.scope for further noting in a case

1.1.7.10. 10.in what cases drafts may be put up with notes for orders

1.1.7.11. 11.Opening of a fresh file for a separate subject arising out of a


current file

1.1.8. 8.Drafting

1.1.8.1. 1.Drafts to be written on separate sheets

1.1.8.2. 2.Forms and arrangement of drafts

1.1.8.3. 3.Drafts to be complete and brief

1.1.8.4. 4.Enclosures to be minimised

1.1.8.5. 5.Office copies from letters and proceedings

1.1.8.6. 6.Method of communication of general rulings and orders in particular


cases

1.1.8.7. 7.Submission of more than one draft in a case

1.1.8.8. 8.Office copies and fair copies to be typed together when possible

1.1.8.9. 9.Unnecessary reference and piece-meal reference

1.1.8.10. 10.Drafting of endorsements for signature

1.1.8.11. 11.Drafting of telegrams

1.1.8.12. 12.Post copy of telegrams and telephonic messages

1.1.8.13. 13.Communication of orders to petitioners

1.1.8.14. 14.Nature of disposal and other particulers to be entered pn the drafts

1.1.8.15. 15.Endorsements or N.references and N.disposals

1.1.8.16. 16.Amount noted in drafts to be written in words

1.1.8.17. 17.Drafts not approved by officers bearing their remarks

1.1.8.18. 18.Typed copy of Drafts to be kept in file

1.1.9. 9.disposals

1.1.9.1. 1.Classification of final disposal

1.1.9.2. 2.Points to be attended to after disposal(final or intermediate)is


passed

1.1.9.3. 3.Draft and enclosures alone to be sent for issue

1.1.9.4. 4.Drafting of disposals

1.1.9.5. 5.indexing of disposals


1.1.9.6. 6.points to be observed after despatch

1.1.9.7. 7.prenature disposals

1.1.10. 10.indexing and titles

1.1.10.1. 1.Object of index

1.1.10.2. 2.Title and head defined

1.1.10.3. 3.Head must be onvious and distinctive

1.1.10.4. 4.Consistency essential- standard heads and sub-heads-Umauthorised


additions forbidden

1.1.10.5. 5.use of heads and subheads

1.1.10.6. 6.smaller heads may be used alone

1.1.10.7. 7.local classification

1.1.10.8. 8.personal papers

1.1.10.9. 9.papes relating to suits

1.1.10.10. 10.Bracketed heads

1.1.10.11. 11.arrangement of several subheads

1.1.10.12. 12.title proper

1.1.10.13. 13.working and articulation

1.1.10.14. 14.Two or more title when necessary-cross-reference

1.1.10.15. 15.Consolidation of title when necessary-cross reference

1.1.10.16. 16.Examples of titles

1.1.10.17. 17.Duety of superindendents regarding index slips

1.1.10.18. 18.system of indexing -slip index

1.1.10.19. 19.filing of index slips

1.1.11. 11.Forms and rules of correspondence

1.1.11.1. 1.forms of correspondence

1.1.11.2. 2.only heads of departments should address the govt

1.1.11.3. 3.Signing of letters and memorands

1.1.11.4. 4.contents of communications

1.1.11.5. 5.communications to the commissioners of corporations and muncipalities

1.1.11.6. 6.communication to the high court,public services commission and the


board of revenue

1.1.11.7. 7.Forms of address

1.1.11.8. 8.subscription of letters

1.1.12. 12.Fair-copying,comparing and despatching

1.1.12.1. 1.Fair copying

1.1.12.1.1. 1.general

1.1.12.1.2. 2.Duties of superintendent,Fair-copy section

1.1.12.1.3. 3.General rules regarding copy

1.1.12.1.4. 4.Preparation of the draft before fair-copying

1.1.12.1.5. 5.Fair copy register

1.1.12.2. 2.Comparing

1.1.12.2.1. 6.signing of fair copies-special cases

1.1.12.3. 3.despatching

1.1.12.3.1. 1.Duties of the despatching clerk

1.1.12.3.2. 2.Despatch stamp

1.1.12.3.3. 3.One envelope for all communications for same,officer

1.1.12.3.4. 4.Method of enclosing papers in envelope

1.1.12.3.5. 5.use of economy label

1.1.12.3.6. 6.contents not be noted on economy label

1.1.12.3.7. 7.mode of addressing non-confidential packets

1.1.12.3.8. 8.mode of addressing envelopes containing demi-official letters

1.1.12.3.9. 9.marking "important","urgent",etc

1.1.12.3.10. 10.local delivery

1.1.12.3.11. 11.despatch of valuables-procedure

1.1.12.3.12. 12."urgent" and "immediate" despatch by special messengers

1.1.12.3.13. 13.Postage charges and despatch maintenance and check of stamp


account and despatch of communications

1.1.12.3.14. 14.stamps of highest denomination to be used in making up postage


charges

1.1.13. 13.Records

1.1.13.1. 1.control
1.1.13.2. 2.Functions of record keeper

1.1.13.3. 3.record room

1.1.13.4. 4.arrangement of records after disposal

1.1.13.5. 5.disposal bundles

1.1.13.6. 6.filing-definition

1.1.13.7. 7.supply of record -rules

1.1.13.8. 8.requisition for records-noting of current number or purpose

1.1.13.9. 9.return of records to the record section

1.1.13.10. 10.watching of return of records-duties of the record keeper

1.1.13.11. 11.register of volumes,indexes,etc

1.1.13.12. 12.destruction of records

1.1.13.13. 13.destruction of filed records

1.1.13.14. 14.inspection

1.1.14. 14.checks on delays and arrears

1.1.14.1. 1.Duety of supereintendent and manager

1.1.14.2. 2.periodical reports and returns

1.1.14.3. 3.stock files

1.1.14.4. 4.personal register

1.1.14.5. 5.five days rules

1.1.14.6. 6.Arrear list

1.1.14.7. 7.Register of s.r.o notifications

1.1.14.8. 8.delay in issue

1.1.15. 15.Miscekkaneous

1.1.15.1. 1.All papers are confidential to outsiders and public

1.1.15.2. 2.Telephone messages

1.1.15.3. 3.Hours of attendence

1.1.15.4. 4.Earlier hours on certain special occations

1.1.15.5. 5.Attendence Register

1.1.15.6. 6.Late Attendence


1.1.15.7. 7.Urgent Work During Holidays

1.1.15.8. 8.Casual leave

1.1.15.9. 9.Prohibition against seeing outsiders in the office

1.1.15.10. 10.Maintenance of reference books in sections

1.1.15.11. 11.Confidential papers

1.1.15.12. 12.Maintenance,accounting and security of registers

1.1.15.13. 13.Peons

1.1.15.14. 14.Watch and ward staff

1.1.15.15. 15.Forms

1.1.15.16. 16.List of index heads

1.1.15.17. 17.Government orders

1.1.15.18. 18.Sexual harassment

1.1.15.19. 19.Index

1.1.16. 16.Registers

1.1.17. 17.Appendix

1.1.18. 18.question papers

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