1.

Situation: During a routine internal audit, you discover that a particular fabrication
process has consistently been producing subpar products that require rework. What
should you do?- 8 marks

A) Ignore the issue; it's just a minor process deviation.A

B) Document the non-conformance and initiate corrective action.

C) Rework the products to save time and cost.

D) Modify the inspection records to meet quality targets.

And explain in brief why -A

2. Situation: A key supplier for your materials has repeatedly delivered substandard
materials, affecting your production. What's the most appropriate action?

8 marks

A) Continue using the supplier to maintain the relationship.

B) Stop using the supplier without notifying them.

C) Communicate the issue to the supplier and work on corrective actions together.

D) Accept the substandard materials to meet production deadlines.

And explain in brief why -C

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

3. Situation: Your facility has undergone changes in machinery and processes. What ISO
9001 requirement is applicable in this scenario?

8 marks

A) Risk-based thinking.

B) Continual improvement.

C) Calibration of equipment.

D) Control of documented information.

And explain in brief why -D

4. Situation: There's a power outage in your facility, leading to a temporary suspension of

production. How should this be addressed under ISO 9001?

8 marks

A) Ignore it; power outages are beyond our control.

B) Continue production using backup generators.

C) Document the non-conformance and identify preventive actions.

D) Rework products affected by the power outage.

And explain in brief why -B

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

5. Situation: An employee reports a safety concern regarding a fabrication process. What
ISO 9001 principle supports addressing this issue?

8 marks

A) Leadership.

B) Customer focus.

C) Employee competence.

D) Risk-based thinking.

And explain in brief why -A

6. Situation: During an internal audit, an employee discloses a minor violation of a quality

procedure but believes it doesn't impact the product. What action is consistent with ISO
9001?

8 marks

A) Ignore it; it's a minor violation.

B) Record the non-conformance and evaluate its impact.

C) Discard the product associated with the violation.

D) Keep the information confidential.

And explain in brief why -D

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

7. Situation: A client requests changes to a project that could impact product quality.
What should you do in accordance with IMS?

8 marks

A) Implement the changes without informing the client.

B) Notify the client of potential quality impacts and agree on a plan.

C) Refuse the client's request to maintain quality standards.

D) Document the client's request but take no action.

And explain in brief why -A

8. Situation: You've recently updated your processes to improve efficiency. What IMS
requirement is most relevant?

8 marks

A) Continual improvement.

B) Control of non-conforming products.

C) Documented information.

D) Customer satisfaction.

And explain in brief why -B

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

8. Situation: An employee discovers a deviation from the documented procedure in a
process but decides to fix it without reporting it. What action aligns with ISO 9001
principles?

8 marks

A) Ignoring the deviation since it's minor.

B) Documenting the deviation and initiating corrective action.

C) Rewarding the employee for fixing the issue.

D) Discouraging employees from reporting deviations.

And explain in brief why -B

9. Situation: Your company receives a complaint from a customer about a product defect.
What ISO 9001 requirement is applicable here?

8 marks

A) Supplier relationship management.

B) Risk assessment.

C) Corrective and preventive action.

D) Process control.

And explain in brief why -A

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

Question no.11- Please provide an objective from your department, accompanied by a table
outlining the measuring and monitoring plan aligned with ISO 9001:2015, ISO 14001-2015, 45001-
2018 requirements.

20 MARKS

Ans-

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari

Format No.- SMS/IMS/TE/01 Prepared by- Pratishtha Nirankari