The Vallibel Finance journey of growth and excellence which began in 1974 made exceptional
strides over the last
40 years. A Company that was originally named Rupee Finance Company Ltd, realised its true potential in 2005 when it became Vallibel Finance, after its acquisition by the prestigious Vallibel Investments (Pvt) Ltd. Company performance has been phenomenal, achieving year-on-year growth despite various challenges faced in the operating environment resulting in earning us multiple local and global accolades. The Company’s success is attributed to the precision in our strategic decision-making process led by a highly experienced leadership team and the dedication of the Company’s employees. Business network of 54 branches spans cities and towns located in the Western, Central, Sabaragamuwa, Southern, North-Western, Uva, North Central Provinces, and Northern Provinces of Sri Lanka. 1,271 strong devoted employees support the Company’s aim to always serve customers at the highest standards of customer service levels. The Company received the Best Finance Company 2022 award at the Global Economics Awards 2022 for the second consecutive year; and the Best Auto Finance Company in Sri Lanka 2021 at the 11th Global Banking & Finance Awards. Being awarded these titles in the current economic context is a testament to the trust and confidence placed on Vallibel Finance by the stakeholders. The Company also believes that these awards must be dedicated to the hard work and commitment of the employees. P1. Leadership theories Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization. Leadership involves making sound and sometimes difficult decisions, creating and articulating a clear vision, establishing achievable goals and providing followers with the knowledge and tools necessary to achieve those goals. What are leadership theories? Every company, no matter what industry they’re a part of or how big they are, needs good leadership to be successful. Good leaders are a vital part of effective business practices. And for most, being a good leader doesn’t come inherently. In the world of leadership there are many theories about how leadership works, what makes good leaders, and how to be effective. There are many leadership styles that managers can employ and their impact varies based on the group they are leading and the industry they are in. These leadership theories explain how leadership styles work within a company to bring success. And to become a business leader or manager, it’s important to understand these different leadership theories and how they impact your leadership and management style. 1. Transformational leadership inspires positive changes in those led and are invested in the success of every single member involved in the process. Transformational leaders are full of energy, passion, and drive. It’s not a surprise that these qualities can be the things that can make or break an organization. This kind of leadership is very popular it can be seen in board rooms, hospitals, schools, and in the entertainment industry. 2. Transactional leadership theory has a basic framework that revolves around reward and punishment. So, whenever a team member achieves the target set out by the leader, they are rewarded, and vice-versa. Generally, transactional leadership theory focuses on achieving the business goal. In this theory, the manager and employee do not share a bond or connection. Mainly measured by evaluating PDR. 3. Contingency theory of leadership or the situational leadership theory, it is one of the versatile leadership theories that suggest that different leadership styles suit different situations. In these types of leadership theories, leaders must adapt their leadership style depending on their situation, which increases innovation and effectiveness. The leadership theory helps leaders become versatile and adapt to different situations easily. It makes their transition from one phase to another easy and also gives them the skills and knowledge required to tackle difficult situations. Fiedler’s Contingency Theory, states that there is not one best style of leadership. Rather, the most effective leadership style for any given situation is one that aligns with the situation at hand. The theory was developed in the 1960s by Austrian psychologist, Professor Fred Fiedler. He studied leaders’ personalities and characteristics and came to the conclusion that leadership style, since it is formed through one’s life experiences, is incredibly difficult, if not impossible, to change. For this reason, Fiedler believed the right leader must be chosen for each job based on their skill set and the requirements of the situation. In order to best match leaders with situations, each leader must first understand their natural leadership style. Then, they need to evaluate whether their leadership style is right for the situation The Vroom-Yetton-Jago Decision-making Model of Leadership focuses upon decision making as how successful leadership emerges and progresses. The parameters shaping a decision are quality, commitment of group or organization members, and time restrictions. There are a number of leadership styles ranging from authoritarian to highly participatory. In 1988, Vroom and Jago created a mathematical expert system as a decision-making device in their work Leadership and Decision Making. This addition of Jago renamed the original theory to the theory, with its variants being Vroom-Yetton, Vroom-Jago, and Vroom- Yetton-Jago. The theory states that there can be many styles of leadership and no one type fits all situations, thus making this a Contingency Theory. A leader sizes up a situation, assesses the situation facing the group, determines how much support the group will give to the effort, and then effect a style of leading. There is a mechanical process to do this involving seven questions and decision points. An interactive version of the model is provided below. I would however caution anyone who uses it to use good judgment with regards to the recommended style to use. Situational Leadership Theory is really the short form for "Hersey-Blanchard Situational Leadership Theory" and draws major views from contingency thinking. As the name implies, leadership depends upon each individual situation, and no single leadership style can be considered the best. For Hershey and Blanchard, tasks are different and each type of task requires a different leadership style. A good leader will be able to adapt her or his leadership to the goals or objectives to be accomplished. Goal setting, capacity to assume responsibility, education, and experience are main factors that make a leader successful. Not only is the leadership style important for a successful leader-led situation but the ability or maturity of those being led is a critical factor, as well. Leadership techniques fall out of the leader pairing her or his leadership style to the maturity level of the group. 4. Charismatic leadership is defined by a leader who uses his or her communication skills, persuasiveness, and charm to influence others. Charismatic leaders, given their ability to connect with people on a deep level, are especially valuable within organizations that are facing a crisis or are struggling to move forward. The charismatic leadership style relies on the charm and persuasiveness of the leader. Charismatic leaders are driven by their convictions and commitment to their cause 5. Emotional Leadership. Daniel Goleman, Richard Boyatzis, and Annie McKee described six distinct emotional leadership styles in their 2002 book, "Primal Leadership." Each of these styles has a different effect on people's emotions, and each has strengths and weaknesses in different situations. Four of these styles (Authoritative, Coaching, Affiliative, and Democratic) promote harmony and positive outcomes, while two styles (Coercive and Pacesetting) can create tension, and should only be used in specific situations. Goleman and his co-authors say that no one style should be used all of the time. Instead, the six styles should be used interchangeably, depending on the specific needs of the situation and the people that you're dealing with. What Are the Qualities of a Good Leader? 1. Honesty and Integrity: Leaders value virtuousness and honesty. They have people who believe in them and their vision. 2. Inspiration: Leaders are self-motivating, and this makes them great influencers. They are a good inspiration to their followers. They help others to understand their roles in a bigger context. 3. Communication skills: Leaders possess great communication skills. They are transparent with their team and share failures and successes with them. 4. Vision: Leaders are visionaries. They have a clear idea of what they want and how to achieve it. Being good communicators, leaders can share their vision with the team successfully. 5. Never give-up spirit: Leaders challenge the status quo. Hence, they never give up easily. They also have unique ways to solve a problem. 6. Intuitive: Leadership coach Hortense le Gentil believes that leaders should rely on intuition for making hard decisions. Especially because intuition heavily relies on a person’s existing knowledge and life learnings, which proves to be more useful in complex situations. 7. Empathy: A leader should be an emotional and empathetic fellow because it will help them in developing a strong bond with their team. Furthermore, these qualities will help a leader in addressing the problems, complaints, and aspirations of his team members. 8. Objective: Although empathy is an important quality a leader must imbibe, getting clouded by emotions while making an important business decision is not advisable. Hence, a good leader should be objective. 9. Intelligence: A good leader must be intelligent enough to arrive at business solutions to difficult problems. Furthermore, a leader should be analytical and should weigh the pros and cons before making a decision. 10. Open-mindedness and creativity: A good leader is someone who is open to new ideas, possibilities, and perspectives. Being a good leader means understanding that there is no right way to do things. Therefore, a good leader is always ready to listen, observe, and be willing to change. They are also out-of-the-box thinkers and encourage their teams to do so. 11. Patient: A good leader understands that a business strategy takes time to develop and bear results. Additionally, they also believe that ‘continuous improvement and patient’ leads to success. 12. Flexible: Since leaders understand the concept of “continuous improvement”, they also know that being adaptable will lead them to success. Nothing goes as per plan. Hence, being flexible and intuitive helps a manager to hold his ground during complex situation Based on leadership theories Reasons Kingsbury Hotel to gain a loss So as the P&L report in 2021, there have been a loss of almost Rs. 85,000,000. As per the statement in the Annual report of MD Mr. Rohan Karr, covid 19 has affected for the above loss in the hotel. The cessation of international tourist arrivals, enforcement of curfew and general uncertainty had a negative knock-on effect. With lower room occupancy and reduced footfall in restaurants and bars, revenues declined of the hotel. But with the help of the parent company Hayleys Plc, the hotel could remain buoyant through the pandemic. 2022 2021 Revenue (Rs.000) 2,021,666 777,923 Cost of sales 1,544,454 76.4% 862,849 Admin Ex 801,228 702,414 Finance ex 135,750 82,717 The management has not conceded the above factors during the financial year. As the revenue had dropped the cost of sales 76.4%, admin expenditure and finance expenditure has not been controlled. And as cost management measures the management has implemented of no pay cuts for the staff during the pandemic. This definitely would have triggered mutual workship among management and staff. Due to no pay cuts, there will be decrease in confidence, motivation, sabotage the company, talk bad behind, efficiency, savings of products and energy etc. Towards the end of the year the hotel has opened and authentic Japanese restaurant with a master chef flown down from Japan and have recruited a foreign executive chef. This would increase in expenditure in the P&L as the payment for the Japanese and executive chef also is higher than normal payment. Plus, this will discourage the current staff of the hotel. Reasons Vallibel Finance to gain profit. The NPL ratio from 5.01 in 2019/2020 to 2.73 2021/2022. Staff satisfaction. Remuneration, training and development, retention ratio. Monitoring paper usage (15% decrees) Opened 8 new outlets. Investment on IT