Republic of the Philippines

CAMIGUIN POLYTECHNIC STATE COLLEGE

Balbagon, Mambajao, Camiguin

The Island Pets Veterinary Clinic Management System with SMS

Notification

Chapter 1

INTRODUCTION

Background of the Study

In the world of evolving technology, the internet has become an

integral part of our daily lives, making tasks easy and possible. As

individuals increasingly turn to the convenience of ordering products and

services online, businesses are compelled to adapt with innovative

solutions to stay relevant in this technological evolution. In Camiguin,

where there is a growing pet ownership trend and a flourishing

community of pet enthusiasts, businesses like The Island Pets Veterinary

Clinic recognize the changing dynamics of consumer behavior and

understand the crucial adoption of technology to meet the expectations

of pet owners in our community. In these circumstances, "The Island

Pets Veterinary Clinic Management System with SMS Notification" can

emerge as a strategic necessity for the clinic to stay competitive and meet

the expectations of pet owners.

Pets have become integral members of our households, providing

loyalty, unconditional love, companionship, and joy, solidifying the

 Republic of the Philippines
CAMIGUIN POLYTECHNIC STATE COLLEGE
Balbagon, Mambajao, Camiguin

human-animal bond. To ensure the well-being of these beloved

companions, pet clinics play a crucial role. However, challenges arise for

some clinics still using manual methods in managing pet records,

appointment scheduling, and inventory, resulting in errors and

communication inconsistencies.

The development and implementation of the Pet Health Care

System (PHCS) align with the massive success of electronic healthcare

applications and emerging telecommunications technologies in the

healthcare sector. PHCS aims to provide a reliable system for pet owners

and veterinarians by centralizing a database containing pet records.

Veterinarians can access this system to evaluate and diagnose pets'

medical conditions. PHCS is considered an efficient system to reduce

healthcare costs and save time, providing more accurate information for

owners of unhealthy pets regarding their pets' pathological status

(ALSAADI, 2020).

The goal of the system is to create a tool for managing the workflow

of a veterinarian. There was a need for a light weight application that

would keep track of patients, appointments, procedures and medication.

All these vets need a web application to manage their work, clients,

patients, medication, timetables, receipts (SULAIMAN & KHALED, 2020).

 Republic of the Philippines
CAMIGUIN POLYTECHNIC STATE COLLEGE
Balbagon, Mambajao, Camiguin

Veterinary clinics offered various kind of services to pets such as

treatments, vaccination and deworming, de-sexing, surgery cases,

grooming, hostel services and boarding. Pet owners typically visit the

clinic for subsequent treatments or to make appointments, requiring

registration forms before consultations with veterinarians. To efficiently

manage the increasing number of pet visits, there's a need for an

interactive Veterinary Clinic Management System. This system helps

clinic to keep records of pet registration, treatment histories, setting up

appointments and list down prescription to pets. This system helps to

reduce problems when using manual system such as pet registration

using form, pet’s and appointment records using calendar book and

diagnosis pets’ record using form. By using this kind of system, all the

information of pets will be stored into database in a systematic and

efficient. As all the records are kept in database, this can reduce the

problem of lost data. (AZHARI, 2020)

The short message service (SMS) technology is one of the most

stable and most widely used mobile communication methods after phone

calls. Most students of tertiary institutions carry mobile phones which is

capable of receiving short messages as a means of event notification. In

principle, text message can be used either as a one-way communication

to provide the user information such as reminder, alert, etc, or as a two-

 Republic of the Philippines
CAMIGUIN POLYTECHNIC STATE COLLEGE
Balbagon, Mambajao, Camiguin

way communication that enables the user to send and receive

information (such as question and answer). Event notification (through

SMS) is a well-known way of notifying users about an event scheduled to

take effect within a particular period in an institution. (Olaleye et al.,

2013)

In recent years, the island of Camiguin has witnessed a significant

surge in pet ownership, with a growing number of people embracing the

companionship and joy that pets bring to their lives. The Island Pets

Veterinary Clinic, situated in Bagsakan, Mambajao, Camiguin, has

emerged as a renowned destination for pet care. Specializing mainly in

dogs and cats, the clinic provides essential services such as vaccinations,

treatments, grooming, consultation, surgeries, and admission. Despite

its popularity, the clinic currently relies on manual procedures, using

traditional methods like cards, forms, and books for managing pet

records and appointments. This approach poses challenges in terms of

efficiency and communication, with instances of forgotten appointments

and misplaced forms. With four years of operation, the clinic is seeking a

solution for their manual problems, specifically in appointment

management. The proposed system aims to address challenges related to

patient data, records, and follow-up schedules, reflecting the clinic's

commitment to providing efficient and high-quality pet care services on

the island of Camiguin.

 Republic of the Philippines
CAMIGUIN POLYTECHNIC STATE COLLEGE
Balbagon, Mambajao, Camiguin

In response, the proposed "The Island Pets Veterinary Clinic

Management System with SMS Notification" aims to overcome these

challenges. Offering a one-stop destination for essential services. This

system enhances data management, accessibility, and communication.

By transitioning from manual processes to a computer-based system, the

pet clinic management system seeks to improve the efficiency of handling

pet records and appointments. The SMS notifications aim to foster

effective communication between pet clinics and pet owners, ensuring

timely reminders for appointments and facilitating a more holistic

approach to pet care.

This thesis aspires to contribute to the improvement of pet clinic

management practices, particularly at The Island Pets Veterinary Clinic,

by introducing an innovative and user-friendly system. In response to the

growing demands of modern pet care, "The Island Pets Veterinary Clinic

Management System with SMS Notification" presents itself as a solution.

Through this system, The Island Pets Veterinary Clinic can anticipate

increased efficiency, reduced errors, and enhanced communication,

ultimately leading to improved pet care and customer satisfaction.

 Republic of the Philippines
CAMIGUIN POLYTECHNIC STATE COLLEGE
Balbagon, Mambajao, Camiguin

REFERENCES

Elham Mohammed Thabit A. Alsaadi (2020). Pet Health Care System. Journal
University of Kerbala, Vol. 14 No.3 Scientific . (2016) 141.

(PDF) Pet Health Care System (researchgate.net)

SALEH SULAIMAN S ALDHUBAYB, MOHAMMED KHALED ALDHUBAIB

(2020). Veterinary Clinic Management System. pg.5.

https://m.mu.edu.sa/sites/default/files/content/2020/09/final%20report
%20Veterinary-RE.pdf

Ainin Sofea Binti Azhari (2020). Veterinary Clinic Management System. Bachelor of
Computer Science with Honors (Multimedia Computing) 2020 .pg.1.

https://ir.unimas.my/id/eprint/33985/

Oludare Olaleye, Ayodele Olaniyan2, Olalekan Eboda , Adeleke Awolere (2013). SMS-
Based Event Notification System. Journal of Information Engineering and Applications
www.iiste.org ISSN 2224-5782 (print) ISSN 2225-0506 (online) Vol.3, No.10, 2013

SMS-Based Event Notification System - CORE