DENTAL CLINIC MANAGEMENT SYSTEM

IN CENDANA DENTAL CLINIC

A System Study Presented to the Faculty to the

College of Computer Studies
Asian College of Technology
Cebu, Philippines

In Partial Fulfillment
Of the Requirements for the Degree
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

by

BRYLE JUNE S. ALEGADA

JUVILJOHN SUMANOY
MARK TABHAN
ANTHONY DAVID SANTITO

APRIL 2024
 Chapter 1

INTRODUCTION

Rationale of the Study

In today’s fast-paced technological landscape, some dental clinics are finding it

challenging to stay updated. This system aims to optimize the operational efficiency of

the chosen dental clinic, which is still relying on manual processes. By leveraging

technology and replacing outdated paper-based systems and manual processes with

efficient digital solutions, we can enhance various aspects of clinic management. This

includes streamlining the appointment process, managing patient records, handling

billing and invoices, as well as managing services and inventory.

The clinic faces numerous challenges, such as managing customer appointment

schedules, maintaining records securely and accurately, managing billing and invoicing

processes, services, and handling supplies within its operations. The issues present in

the current manual system of the dental clinic can cause several negative outcomes for

the clinic staff, dentist and patients. Unresolved issues in dental clinic management can

have far-reaching implications, affecting patient satisfaction, quality of care, financial

stability, regulatory compliance, and growth prospects for the clinic.

The implementation of this dental clinic management system centers on

enhancing operational effectiveness, improving the patient experience, and help the

clinic grow. This aims to make processes more efficient, enhance communication,

provide data-driven insights, tackle the identified problems and boost the overall

productivity and effectiveness of the dental clinic. This will empower users with tools
and functionalities to optimize clinic operations, enhance patient care, and improve

overall satisfaction for both staff and patients.

The new system will bring in helpful features to make things easier for both the

clinic and patients. Patients can book appointments online, while staff can better

manage schedules. Messaging tools will help staff communicate easily, and patient

records will be securely stored online. Billing will be automated to reduce mistakes, and

the system will keep track of clinic supplies, ensuring they never run out. These

improvements will make the clinic run smoother and provide better care to patients.

Moreover, these system enhancements demonstrate the clinic's commitment to

leveraging technology to improve patient care and operational efficiency.