INTERVIEW GUIDE FOR HEALTH SERVICE PROVIDERS (To be administered to In-Charges/Health

Service Providers at HIV/AIDS Service Points, and Staff/Managers from AIDS support organization)
Introduction
Good morning/afternoon. My name is_________, and my colleague is_________. We are conducting a baseline
survey on behalf of ASHWA and Streetways Uganda to get comprehensive information for program planning
and implementation. The survey is focusing on the health of key populations (sex workers, truck drivers and
street children) specifically pertaining to HIV/AIDS knowledge, attitudes, practices and risk behaviors among
these key populations. I would like to talk to you about your knowledge of HIV/ AIDS, where services can be
obtained and other related topics. The results of this survey will be used to improve access to and the quality of
programming for HIV prevention in your community. You have been selected to participate in this survey not
because anything is known about you, but purely by chance to represent other people that live in this
community. What you tell me will be strictly confidential and your name will not be written on this form

Record type/level of facility, type of ownership, Name and position of informant

What are your hours of operation?

Who are your main target groups for services?

Who are your main clients?

What is your geographical coverage/catchment area?

How many health workers work here?

Comment on the adequacy of the human resources at this facility

If inadequate, what are the reasons?

What HIV/AIDS services are available at this health facility?

Probe for:
- IEC - Voluntary Counseling & Testing (VCT)
- Other HIV prevention services e.g., for HIV
Condom distribution, safe male - Management of all STDs including
circumcision Syphilis
 - Cotrimoxazole prophylaxis and other - SRH/FP
basic medical care (OPD services) - STI testing
- TB and TB/HIV Management - PMTCT
- Post Test Club - Psycho-social support and protection
- CD4/8 Count, malaria diagnosis, - ART
QA/QC. - OVC support

(If STI services are provided) How often do you receive people with STIs? About how many per week? Per
month?

Do you have drugs for management of STIs in stock today?

(If HIV testing is provided) Do you have HIV testing kits in stock?

Comment on the availability of other supplies/materials/equipment needed to provide HIV/AIDS services

What infrastructure is available to provide HIV/AIDS services? Probe for laboratories, Counseling rooms, etc.

What are the gaps/limitations in the HIV-related services that you provide?

What HIV/AIDS services are lacking in the district/town?

In your view, are the available HIV/AIDS services in the district accessible to the key populations (Sex
workers, truck drivers & street children)? Give reasons for your answer

To what extent do key populations utilize HIV/AIDS services?

What barriers/constraints make it difficult for key populations to access HIV/AIDS services at this facility?

What are the main challenges you face as health service providers in providing HIV/AIDS services to key
population in this community?

What support do you receive from the local government (sub-county/urban council, district)
What coordination mechanisms exist amongst the providers of HIV/AIDS services in this district?

What links exist between the service providers and the community (including referral, outreach)

How can referral systems be improved to strengthen the continuum of care?

What can local governments do to improve HIV/AIDS services at the community level?