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SYSTEM REQUIREMENTS

HICO-GPD-TOP-SYS
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System Requirements for HICO Products

Table of Contents

Record of change....................................................................................................... 7
1 Introduction................................................................................................................ 8
1.1 Overview...................................................................................................................... 8
1.2 Positioning of HICO Product Portfolio.......................................................................... 8
1.2.1 HICO S1000D-Suite™ / HICO TechDoc-Suite™/ HICO PSA-Suite™......................... 12
1.2.2 HICO iPS.Suite®.......................................................................................................... 13
1.2.3 HICO X-Publisher®:RapidBook................................................................................... 16
1.2.4 HICO X-Browser®........................................................................................................ 16
1.2.5 HICO X-ContentSuite®................................................................................................ 16
1.2.6 HICO DeMoS® ........................................................................................................... 17
1.2.7 HICO X-ContentPortal®............................................................................................... 17
1.2.8 HICO Stylesheet-SETs................................................................................................. 17
1.3 Interaction of the products........................................................................................... 17
1.3.1 Clients.......................................................................................................................... 17
1.3.2 System architecture..................................................................................................... 18
1.3.3 Cloud-Computing (Cloud Services)............................................................................. 21
1.4 Maintenance and Support............................................................................................ 25
1.4.1 Application- & Product-Support Services in Operating Phase (APO).......................... 25
1.4.2 HICO Helpdesk............................................................................................................ 25
1.5 Release cycles and version policy............................................................................... 26
1.5.1 Release cycles............................................................................................................. 26
1.5.2 Version policy............................................................................................................... 26
1.6 Description of warnings................................................................................................ 27
2 System requirements................................................................................................ 27
2.1 HICO iPS.Suite® v8.2.................................................................................................. 27
2.1.1 Hardware requirements............................................................................................... 27
2.1.2 Software requirements................................................................................................. 29
2.2 HICO X-Publisher® v6.2.............................................................................................. 31
2.2.1 Hardware requirements............................................................................................... 31
2.2.2 Software requirements................................................................................................. 32
2.3 HICO X-Browser® v9.3................................................................................................ 33
2.3.1 Hardware requirements............................................................................................... 33
2.3.2 Software requirements................................................................................................. 33
2.4 HICO X-ContentSuite® v8.2........................................................................................ 34
2.4.1 Hardware Requirements.............................................................................................. 34
2.4.2 Software Requirements............................................................................................... 35
2.5 HICO DeMoS® v3.4..................................................................................................... 36

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2.5.1 Hardware requirements............................................................................................... 36


2.5.2 Software requirements................................................................................................. 37
2.6 HICO X-ContentPortal® v3.4....................................................................................... 38
2.6.1 Hardware requirements............................................................................................... 38
2.6.2 Software requirements................................................................................................. 39
2.7 HICO StyleSheet-Set v4.2........................................................................................... 40

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Index of Figures
Figure Title Page
Figure 1 Positioning of HICO Product Portfolio.......................................................................... 9
Figure 2 Products from HICO in context of IPS-disciplines........................................................ 10
Figure 3 Solution Bundles for „Technical Documentation“......................................................... 11
Figure 4 Authoring- & Publishing System.................................................................................. 12
Figure 5 System architecture (Example).................................................................................... 18
Figure 6 Example for a minimal scenario................................................................................... 19
Figure 7 Example for an enterprise scenario............................................................................. 20
Figure 8 Public Cloud................................................................................................................. 21
Figure 9 Private Cloud............................................................................................................... 21
Figure 10 Hybrid Cloud................................................................................................................ 22
Figure 11 Example of a HICO cloud solution............................................................................... 24

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Index of Tables
Table Title Page
Table 1 Record of change ........................................................................................................ 7
Table 2 Warnings...................................................................................................................... 27
Table 3 Quantity structure......................................................................................................... 28

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Record of change
Table 1: Record of change
Is- Date Author Chapter Cause for change
sue amended
001 2010–04–08 Birgit Kirchknopf — S1000D Initial version
002 2010–05–31 Gebhard Maurer All Inclusion for KATIE-II
003 2011–02–04 Gebhard Maurer All Inclusion for KATIE-III
004 2012–01–19 Gebhard Maurer All Inclusion for KATIE-IV and La-Belle
005 2012–06–28 Gebhard Maurer All Update HICO ietdSuite® 6.0
006 2012–10–08 Gebhard Maurer All Update HICO ietdSuite® 6.1 and HICO X-Pub-
lisher® 3.5
007 2012–12–01 Gebhard Maurer All Update HICO X-ContentBuilder® 4.3
008 2012–12–07 Gebhard Maurer All Update HICO iLS.Suite™ 6.2
009 2013–06–07 Birgit Hartl, Gebhard 2.1, 2.7
Maurer Update HICO iLS.Suite™ 6.3, HICO X-Pub-
lisher® 4.0, HICO X-ContentBuilder® 5.0 and
HICO X-Browser® and inculdes HICO X-Con-
tentSuite® 5.0
010 2013–10–31 Birgit Hartl, Gebhard 2.1, 2.7
Maurer Update HICO iLS.Suite™ 6.4, HICO X-Publish-
er® 4.1, HICO X-ContentBuilder® 5.1, HICO
X-Browser® 5.1 and HICO X-ContentSuite®
5.1
011 2014–03–28 Gebhard Maurer All
Update HICO iLS.Suite™ 6.5, HICO X-Publish-
er® 4.2, HICO X-ContentBuilder® 5.2, HICO
X-Browser® 5.2 and HICO X-ContentSuite®
5.2
012 2015–01–23 Gebhard Maurer All
Update HICO iLS.Suite™ 6.6, HICO X-Publish-
er® 4.3, HICO X-ContentSuite® 5.3 and HICO
X-Process® 2.6
013 2015–04–07 Gebhard Maurer All
Update HICO iLS.Suite™ 6.7, HICO X-Con-
tentSuite® 5.4 and HICO X-ContentBuilder®
5.3
014 2015–07–09 Gebhard Maurer, All Update HICO iLS.Suite® 6.8, HICO X-Content-
Christian Krajasits Suite® 5.5, HICO X-Publisher® 4.4 and HICO
X-Browser® 6.0
015 2016–06–06 Gebhard Maurer, All Update HICO iLS.Suite® 6.9, HICO X-Content-
Christian Krajasits Suite® 5.6, HICO X-Publisher® 4.5, HICO X-
ContentBuilder® 6.9 and HICO X-Browser®
6.0
016 2017–03–10 Gebhard Maurer, All Update HICO iLS.Suite® 6.10, HICO X-Con-
Christian Krajasits tentSuite® 5.7, HICO X-Publisher® 4.6., HICO
X-ContentBuilder® 6.10 and HICO X-Brows-
er® 6.1
017 2017–07–17 Gebhard Maurer, All Update HICO iLS.Suite® 6.11, HICO X-Con-
Christian Krajasits, tentSuite® 5.8, HICO X-Publisher® 4.7, HICO
Birgit Hartl X-ContentBuilder® 6.11 and HICO X-Brows-
er® 6.2

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1 - Introduction
System Requirements for HICO Products

Table 1: Record of change


Is- Date Author Chapter Cause for change
sue amended
018 2018–04–22 Gebhard Maurer, All Update HICO iLS.Suite® 7.0, HICO X-Publish-
Christian Krajasits, er® 5.0 and HICO X-Browser® 7.0, HICO X-
Birgit Hartl ContentPortal® 2.0, HICO DeMoS® 2.0, HICO
StyleSheet-Set 3.0
019 2019–05–27 Gebhard Maurer, All Update HICO iLS.Suite® 8.0, HICO X-Publish-
Christian Krajasits, er® 6.0 and HICO X-Browser® 8.0, HICO X-
Birgit Hartl ContentPortal® 3.0, HICO DeMoS® 3.0, HICO
StyleSheet-Set 4.0
020 2020–01–31 Gebhard Maurer, All Update HICO iPS.Suite® 8.0, HICO X-Publish-
Christian Krajasits, er® 6.0 and HICO X-Browser® 9.0, HICO X-
Birgit Hartl ContentPortal® 3.1, HICO DeMoS® 3.1, HICO
StyleSheet-Set 4.1
021 2020–07–31 Gebhard Maurer, All Update HICO iPS.Suite® 8.0, HICO X-Publish-
Christian Krajasits, er® 6.0 and HICO X-Browser® 9.1, HICO X-
Birgit Hartl ContentPortal® 3.2, HICO DeMoS® 3.2, HICO
StyleSheet-Set 4.1
022 2020–11–18 Gebhard Maurer, All Update HICO iPS.Suite® 8.1, HICO X-Publish-
Christian Krajasits, er® 6.1 and HICO X-Browser® 9.2, HICO X-
Birgit Hartl ContentPortal® 3.3, HICO DeMoS® 3.3, HICO
StyleSheet-Set 4.1
023 2021–11–26 Dominik Hasiwar All Update HICO iPS.Suite® 8.2, HICO X-Publish-
er® 6.2 and HICO X-Browser® 9.3, HICO X-
ContentPortal® 3.4, HICO DeMoS® 3.4, HICO
StyleSheet-Set 4.2

1 Introduction

1.1 Overview
This document gives a summary of the overall hardware and software requirements for all the HICO
standard products. The integrated third-party products (COTS Commercial off-the-shelf) are also available.
This mainly involves all products from partners of HICO and other third-party manufacturers.
The document contains the minimum and recommended hardware requirements for each HICO standard
product.
The IT infrastructure includes all facilities, equipment (computer hardware, peripherals), communications
services (network) and software (includes operating systems and database systems) supplied for automated
data processing. These mainly include: all the systems that are used for the storage, security and protection
of data.

Because most of the customers have individual configuration parameters, this


document does not give a description of the IT infrastructure.

1.2 Positioning of HICO Product Portfolio


The solutions from HICO have been developed following the specifications of

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− ASD Suite of Specifications (S1000D, S2000M, S3000L, S4000P, S5000F and S6000T)
− ATA e-Business program
− GEIA-STD-0007
− iETD-ExportStandard
− DiTA

HICO itself is a service company and system integrator. Our solution approaches are based on the
specifications and standards of the „ASD Suite of Specifications“, the ATA e-Business program, the GEIA-
STD-0007 (released by US Armed Forces), the “iETD-ExportStandard” and also the “DiTA standard” .
We will have in future also a very heterogeneous world of specifications and standards in the area of
Integrated Product Support (IPS). HICO will consider all these aspects in the product development process.
The strong commitment to standard products and solutions on the basis of international recognized
standards, and therefore to sustainability will be a core component of the corporate philosophy from HICO in
the future.

Fig. 1: Positioning of HICO Product Portfolio


The HICO iPS.Suite® is positioned as an integration platform to integrate relevant data for the Customer
and Product Services from different sources.
The most important aspect is the integration of Engineering data from PLM systems as well as M-CAD/E-
CAD systems. HICO has developed interfaces to SIEMENS Teamcenter and NX CAD-system with a strong
cooperation to Cortona3D to implement 3D-Illustrated Parts Catalogues. For Interactive Wiring we have
integrated MENTOR capital which is also a SIEMENS Business company.
Casebank’s Spotlight®, a software for troubleshooting and identifying recurring defects on aircraft and other
complex equipment has a powerful connection within the HICO AMaX™ products.

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For the integration of data from SAP as the most important ERP-system we have done integrations in the
past. SAP is also a major part in supporting of Maintenance-Systems. Those information can be easily
exchanged with Maintenance Tracking systems like CAMP Maintenance Tracking, etc.
The HICO iPS.Suite® is the master repository for IPS-delivery objects – for example FMEA-result from the
Design Interface, Maintenance Program-definitions and of course all kind of Technical Publications as well as
the Management of all service-related material data.
HICO HICO AMaX™ is the solution portfolio for end users which are responsible for the operation
of complex and long-living technical products, respectively the related product support or the customer
services.
The consistent application of these solutions should contribute to a outstanding support quality and service
efficiency for end users on the basis of the holistic support of After Market Experience (HICO AMaX).
HICO is currently supporting the IPS-disciplines as shown in this figure.

Fig. 2: Products from HICO in context of IPS-disciplines


The solution portfolio of HICO is focused on the Use Cases for the implementation of comprehensive
solutions for “Integrated Product Support (IPS)”.
HICO was a vendor of services and solutions in the IPS discipline “Technical Data (Technical
Documentation)” initially. In this area HICO is a leading vendor of standard products and services for
authoring and publishing systems like the “HICO S1000D-Suite™”. Furthermore, HICO offers also products
and services for the processing of different TechPub standards either for civil or military applications.
Since 2015 – and due to international large-scale projects – the solution portfolio has moved into the
direction of „Integrated Product Support (IPS)“. HICO Group has become a „Full-Line Supplier“ for
Integrated Product Support (IPS).
The focus of the development covers the areas of „Integrated Product Support (IPS)”, „Design
Interface“, „Supply Support and Provisioning“ and „Maintenance-Planning, -Management & -Improvement”.

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In the area of the IPS-discipline “Technical Data (Technical Documentation)” we deliver only complete
Solution Packages.

Fig. 3: Solution Bundles for „Technical Documentation“


HICO S1000D-Suite™ as part of the HICO iPS.Suite® — HICO´s Best in Class S1000D-Solution
for TechPub-Managers & Technical Authors. A complete Solution Bundle for more efficient Technical
Documentation according to S1000D® and integrated S2000M core processes state-of-the-art.
HICO TechDoc-Suite™ as part of the HICO iPS.Suite® — HICO´s Best in Class S1000D-Solution “HICO
S1000D-Suite™extended by the capability to create Technical Documentation according to additional
TechDoc-Standards like ATA iSpec 2200, iETD-ExportStandard and DiTA. Enhanced integrated Material
Management (iMAM) processes supporting ATA Spec2000.
HICO PSA-Suite™ as part of the HICO iPS.Suite® — The solution includes all products for exchange,
creation, management and integration of PSA/LSA data according to the ASD specifications S2000M,
S3000L and S4000P and ATA MSG-3.

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Fig. 4: Authoring- & Publishing System


The complete functionality of the authoring and publication system is provided to the customer via the
"Solutions Bundles" for the respectively defined TechDoc-Standards.

1.2.1 HICO S1000D-Suite™ / HICO TechDoc-Suite™/ HICO PSA-Suite™


The HICO S1000D-Suite™ / HICO TechDoc-Suite™ / HICO PSA-Suite™ are bundles using the HICO
iPS.Suite® (Chapter 1.2.2) for the creation of Interactive Electronic Technical Documentation (IETD) in
S1000D, ATA iSpec 2200, iETD-ExportStandard, DiTA and other specified standards. The system gives a
wide range of functions for the creation, management and publication of this documentation.
The main advantages at a glance:
− Management of complex data and optimized documentation and publication processes
− Future-proof formats due to utilization of international standards, including SGML, XML, CGM, SVG,
PDF, etc.
− Minimization of computational effort by interlinking Content Objects and single source publishing
− Multiple options possibilities and, thus, fast adaptation to new TechPub standards is possible
− Pre-configured database for fast and easy start-up
− Re-use of illustrations and data modules
− Use of current Microsoft .NET technologies for a robust, lean and professional multi-layer architecture
− Storage of data modules (SGML/XML), illustrations and documents (Microsoft Word, Excel, PowerPoint,
etc.)
− Flexible search options that use Content Object properties, full text and user defined criteria including
X-Path queries
− Link management

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1.2.2 HICO iPS.Suite®


The HICO iPS.Suite® is the central IPS-Repository and can be extended to payable licensable add-on
modules. These additional functions are fully integrated and can be used directly after activation in the
DesktopClient or the Connector.

The HICO iPS.Suite® are hereinafter called "System", as the following functions apply
to both products.

1.2.2.1 HICO:DesktopClient
The DesktopClient is a "Rich Client" .NET program to access all the functions of the system. The functions
are divided into modules (administration, configuration, etc.) and the modules are divided into functional
groups.
The HICO:DesktopClient is generally used for all administration, configuration and project management
tasks.

The HICO:DesktopClient is hereinafter called "DesktopClient".

1.2.2.2 HICO:Connector
The Connector is the authoring environment for the creation of structured data modules. It combines the
advantages of the PTC Arbortext® Editor™ or Justsystems XMetaL with the expertise and enhancements of
HICO.
The main advantages at a glance:
− Integration into the system to offer all the necessary functions to the editor.
− Creation of data modules and convenient insertion of links, illustrations, hotspots, materials, etc.
− Templates for the fast and easy re-use of content,
− StyleSheet-Set for S1000D, ATA iSpec 2200, iETD-ExportStandard and DiTA. This includes DTD/
schemas, stylesheets, etc.
− Integrated online help for HICO products and project rules (e.g. National Style Guide – NSG)
− Content Objects can be reused in different publications and projects

The HICO:Connector is hereinafter called "Connector".

1.2.2.3 HICO:ContentManager
The HICO:ContentManager is the central server component of the system. It encapsulates the entire
business logic and controls access to all other components. The HICO:QueuingServer service inherits long
running processes and ranks them for use according to the configured parameters. The integrated profile
database is used to set up various environments with separate data stocks (eg production, integration, QA,
etc.) in a company and is realized by the "HICO: ProfileServer" service. The user can select from the profiles,
and all the related configuration automatically saves centrally. The HICO:IndexServer service is responsible

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for the generation of the full-text index. The HICO:IndexServer uses the IFilter that is installed on the server
to extract plain text from the related documents (Word, Excel, XML, HTML, PDF, etc.).

The HICO:IndexServer service needs the HICO:ePDF-indexer for indexing PDF


documents.

1.2.2.4 HICO:ServiceLibrary
The HICO:ServiceLibrary is a service interface that provides the basic functions (projects, infocodes,
packages, check-out/in, etc.) of HICO:ContentManager for third-party products, such as Cortona3D, Mentor
Graphics, SAP, etc.

1.2.2.5 HICO:CGM-Library
The HICO:CGM-Library ensures the server side processing of CGM data of technical illustrations. The basic
functions enables the generating of thumbnails, converting CGM illustrations, reading metadata such as
hotspots, etc.

1.2.2.6 HICO:eGRS-Library
The enhanced Graphic Support module expands the basic functions of the HICO iPS.Suite® with plugins
for modifying or checking illustrations. Users can easily and efficiently optimise illustrations or adapt them to
specific projects via defined processes.

1.2.2.7 HICO iPS.Suite®:iMaM-BAS


The Integrated Material Management (BASic) helps you to independently control material data regardless
of the selected standard. You collate the data to create the material or spare parts list. The integrated
MaterialSetter is a convenient tool for the authors for the insertion of material data into the technical
documentation.
Use other material procedures to export / import materials and automatically update them in the data
modules. Additional material tests help to quickly find data errors.

1.2.2.8 HICO iPS.Suite®:iMaM-PRO


The Integrated Material Management (PROfessional) extends the iMAM-BAS with advanced material
functions, such as procurement lists, generation of S2000M messages or ATA T-Files. In addition, there
are other material validations to ensure the best possible quality.

1.2.2.9 HICO iPS.Suite®:PMiS


Use the Program Management & Management Information System to control and prepare the publications
for the end user. The publications are available in the system and structured in different TechPub-Projects.
Also unstructured documents supplied by third parties can be integrated. You can also use the Program
Management & Management Information System to control the program-related products, fleets, series, etc.
to show the current configuration status.

1.2.2.10 HICO iPS.Suite®:iPCM


With the Product Configuration Management module in the IPS, product breakdowns and their configuration
can be managed for different products or customers. By assigning device types, concrete products and
materials can be defined. Via appropriate interfaces, existing product configuration can be imported from
external systems.

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1.2.2.11 HICO iPS.Suite®:iMaPI


The Maintenance Program manages the core elements of the LSA (which needs HICO iPS.Suite®:iPCM),
which are used in the supported support processes. In a PSA-Project (Product Support Analysis Project)
the maintenance, material, troubleshooting and documentation processes with appropriate trainings can
be managed. The defined task can be generated as data module with appropriate LSA-/project-specific
information for the technical documentation. Additionally it is possible to synchronize data between the
LSA-systems and the technical documentation during the creation process.

1.2.2.12 HICO iPS.Suite®:DePT


The Delivery and Performance Tracking controls all incoming and outgoing data deliveries to ILS-Programs
or TechPub-Projects. It stores them permanently and safely in the central repository of the system.
This lets you clearly find the deliveries and delivery notes, if they were made recently or years ago.

1.2.2.13 HICO iPS.Suite®:iFCM


The integrated Feedback and Change Management enhances the functions of the Program Management &
Management Information System. This provides full traceability for the change and configuration history of
the affected products and components. The system provides features to manage the comments or change
requests to technical publications generated in the usage environment (online / offline browser). This also is
used to consolidate the comments and provide them to the authoring for incorporation of changes.

1.2.2.14 HICO iPS.Suite®:eQMS


The Enhanced Quality Management has functions for the QA task planning. This includes the management
of deliveries (tracking of delivery and performance), the planning of the QA tests and the collection of all
manually and automatically created test reports.
Test reports can be summarized for traceability and communication to the suppliers.
For automated and recurrent tests, business process packages are available. The test procedures can be
processed directly in the database and the file system.
Use the DesktopClient directly to prepare and to process tests. No other programs are necessary.

1.2.2.15 HICO iPS.Suite®:iSDA


Supporting the Design Analysis in the Integrated Product Support (IPS) to the design- and product
engineering organizations with the objective of the optimization of supportability and maintainability
of technical systems and products. The aim of the Supporting Design Analysis (requires HICO
iPS.Suite®:iMAPI) is to improve the safety and reliability verification of products. This includes the
System Analysis including FMEA according ATA MSG-3 / ASD S4000P to optimise the serviceability and
maintainability of a product. The defined requirements for a product can be automatically converted into task
or existing tasks can be converted into corresponding requirements for analysis. The data can be exchanged
with third-party systems via defined interfaces. Reports like MMP, MTL, ALS, SMP, etc. can be generated
automatically from the determined data.

1.2.2.16 HICO iPS.Suite®:SCORM


SCORM is a United States Department of Defense specification developed by Advanced Distributed
Learning (ADL). Its function is to ensure that an electronic learning content package module is interoperable
with any SCORM-conformant LMS. An LMS tracks the learner's progress through a course. SCORM is a
model that references a collection of learning-oriented specifications that work to collect, describe, enable
and distribute learning.

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1.2.3 HICO X-Publisher®:RapidBook


The HICO X-Publisher® is a program to publish Content Objects and packages to PDF. The HICO X-
Publisher®:SGML module is also used for the SGML/XML conversion. The HICO X-Publisher® is also used
for the preview of Content Objects in PDF.

1.2.3.1 HICO X-Publisher®:DesktopClient


The HICO X-Publisher®:DesktopClient is a rich client .NET application, in which you can use HICO X-
Publisher® functions. Thus, manuals can be published in PDF. You can find the necessary configuration for
the publication here.

1.2.3.2 HICO X-Publisher®:Designer


The HICO X-Publisher®:Designer module helps to create and configure the layout of a publication, which is
then published e.g. with a configurable StyleSet (CuSS) such as S1000D - ISS-CuSS.
With this application, you can create the design of title pages or headers and footers. The HICO X-
Publisher®:Designer is available for S1000D, ATA iSpec 2200 and iETD-ExportStandard. A corresponding
stylesheet set is necessary.

1.2.4 HICO X-Browser®


The HICO X-Browser® supports the display of manuals that have been published with the system. The
following types of the HICO X-Browser® are available:

1.2.4.1 HICO X-Browser®:Viewer


The HICO X-Browser®:Viewer version is a free version with limited functionality of the HICO X-Browser®.

1.2.4.2 HICO X-Browser®:PRO


This HICO X-Browser®:PRO version provides the basic functions of the HICO X-Browser®.

1.2.4.3 HICO X-Browser®:Review


The HICO X-Browser®:Review version contains all functions of the HICO X-Browser®:PRO plus change
management functions. Thus, you can save notes and change requests to the individual documents and
export them for further processing.

1.2.4.4 HICO X-Browser®:APP(iOS)


This HICO X-Browser®:APP(iOS) version provides the basic functions of the HICO X-Browser® for Apple
devices with iOS operating system.

1.2.4.5 HICO X-Browser®:APP(Win)


This HICO X-Browser®:APP(Win) version provides the basic functions of the HICO X-Browser® for Windows
mobile devices.

1.2.5 HICO X-ContentSuite®


The HICO X-ContentSuite® is a web application that uses the HICO iPS.Suite® (seeChapter 1.2.2) as
services. It provides the basic functions of the HICO iPS.Suite® within a standard web browser. The
following functions are available online:

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− Show the content of released publications in standard Web browsers


− Show the history of Content Objects
− Full text or metadata search of Content Objects
− Web access to work packages and their contents, which include the option to make comments and to
set the state (for internal and external QA processes)

1.2.6 HICO DeMoS®


A cloud-enabled, web-based distribution system for electronic data packages The HICO DeMoS® is a
scalable application for providing variable data packages to defined end-systems. The access to the single
packages is contract base and therefore customer and period specific. The application possesses a direct
integration into the HICO iPS.Suite® and the HICO End-Customer applications. All transactions will be
logged in detail to ensure a current view on the different deliveries and the corresponding end-customer
systems. In addition, the system implements standardized interfaces to enable the connection of external
systems.

1.2.7 HICO X-ContentPortal®


A cloud-enabled, web-based display of Interactive Electronic-Technical Documentation (IETD) via a standard
web browser or mobile devices The HICO X-ContentPortal® is a scalable web-application for defined access
to electronical content. Your latest released content can be accessed by your end-customers through
this application on a central plattform without any additional installation on client side. The application
furthermore provides integration possibilities with several different back-end systems such as authentication,
ordering or feedback.

1.2.8 HICO Stylesheet-SETs


The HICO Stylesheet-SETs supply the related stylesheets for the operation and usage of all products
from HICO. For each TechPub-Standard (S1000D, ATA iSpec 2200, iETD-ExportStandard and DiTA) the
schemas/DTDs, screen/editor-, PDF- and HTML stylesheets are available. These are mandatorily required
by each HICO product.

1.3 Interaction of the products


The core of the solution is the HICO:ContentManager Service that represents the business logic of the
solution in a general, cross-application format.
You can control the system data in a relational database model. Thus, the basic division that follows is
applicable for the data storage:
− Content Objects are document-centred data (SGML/XML data modules, illustrations, documents) that
are managed in language variants and versions. Binary data, which includes illustrations, are kept in a
Blob Storage, a protected area in the file system.
− Business Objects are typically data-oriented entities from the IETD domains with relations to other
Business Objects, but without requirements for variant and version creation (e.g. standard, libraries,
companies, etc.).
− Revision Objects additionally have, contrary to a Business Object, issues with issue numbers (e.g. 001,
002, 003, etc.) and also additional, general properties. These properties are used for the management of
the revision state.

1.3.1 Clients
The following clients are available for the usage of the system:

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− The function of the HICO:DesktopClient is to control and store all data of IETD projects. It is a core
program in the areas of administration, configuration and project management. You can use import
functions to import data into the system in a process-controlled manner.
− For data creation and processing, the HICO:Connector are used. The Connector is an enhancement of
standard SGML/XML editors like PTC Arbortext Editor or Justsystems XMetaL with specific functions in
the form of “hot integration".
− Export the data in different formats to be used in the after-market customer products HICO X-
Browser®, HICO X-ContentPortal® or as HTML Publication.
− For a presentation as PDF, the HICO X-Publisher® is used.
− With the HICO X-ContentSuite® it is possible to view the publications, which are managed in the HICO
iPS.Suite® online with standard HTML5 web browsers.

1.3.2 System architecture


The HICO iPS.Suite® as IPS-solution and its after-market customer products are designed in a client/
server architecture. Microsoft .NET is used as the software platform. Communication takes place via WCF
(internal: NetTcpBinding, external https/JSON/REST and SOAP). Files are streamed to reduce the memory
requirements. All server components are implemented as Windows services.
Currently, all HICO products use MS SQL Server as their database, which also predefines Windows as the
required operating system for all server platforms. The installation of the SQL Server on Linux is possible,
but is not tested by HICO.
All after-market customer products are web applications with Angular JS / Typescript technology and Telerik
Kendo UI third party controls.
The following figure shows the architecture of the HICO iPS.Suite® and related products.

Fig. 5: System architecture (Example)


As a central IPS solution, the HICO iPS.Suite® combines all products for the editorial and publication
environment (left column) with Windows desktop applications. The HICO:Connector and HICO:DesktopClient
connect via the HICO:ProfileServer to the HICO:ContentManager as the central application server. The
HICO:ProfileServer allows access to various application databases.

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All imported data is sent to the HICO:IndexServer to generate a search index for the full text search of any
clients. Long running processes such as import/export of Content Objects, validation of data, etc. are sent to
the HICO:QueuingServer. All processes can be executed in parallel multithreading tasks to ensure maximum
performance.
Publishing in PDF format is done using Customizable StyleSheets (CuSS) via the HICO X-Publisher®.
All binary data, which is not stored in the database, is sent to the BLOB Storage on the file system.
All after-market customer products (middle and right column) are web applications that access content via
standard Internet browsers. The HICO X-ContentSuite® provides worldwide access to the editorial and
publication environment to ensure an integrated validation and feedback process.
With HICO DeMoS®, released publications can be made available to the users. For online access, the HICO
X-ContentPortal® can be integrated into existing web solutions or used as a stand-alone device. Via the
HICO X‑Browser®, the content can be viewed offline using a Windows or iOS device.

1.3.2.1 Example for a minimal scenario (standalone installation)


In this scenario, a small server with a Microsoft operating system (e.g. Microsoft Windows Server) is used,
since this enables both the installation of a database and all components used.

Fig. 6: Example for a minimal scenario


This scenario represents an economical entry level for max. five concurrent users. All HICO products will be
installed on one dedicated server.

The HICO X-Browser® is usually only installed on client workstations.

This scenario also includes the installation on notebook/workstation.

1.3.2.2 Example for an enterprise scenario


In the following scenario, different servers are used to improve the performance and distribution of load
data. Install the HICO:QueuingServer, HICO:IndexServer and HICO X-Publisher® on different computers. A
scaling of the HICO:ContentManager and HICO:ProfileServer is usually not necessary.

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Fig. 7: Example for an enterprise scenario

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This scenario represents an extended entry level for an unlimited number of concurrent users. Each HICO
product and component is installed on dedicated server. Each installed HICO:QueuingServer processes a
configured number of processes running in parallel.

1.3.3 Cloud-Computing (Cloud Services)


Cloud services are the basic technology of digitization. A company can adapt flexibly to the growing
requirements of its organization and processes and easily integrate new services, technologies and
functions. Users can access their IT resources from anywhere and you can scale the IT performance quickly
and cost-effectively. A cloud solution offers you high reliability and secures your data availability. At the same
time, a stable performance of your applications is guaranteed.

1.3.3.1 The Cloud variants at a glance


Cloud services can be divided into three main types, which are shown in the following sections.

Fig. 8: Public Cloud


Features & Benefits
− Lower costs
− no maintenance effort
− high scalability
− high reliability against failures

Fig. 9: Private Cloud


Features & Benefits

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− More flexibility through adaptation to business requirements


− Improved security
− High scalability

Fig. 10: Hybrid Cloud


Features & Benefits
− Security requirements from the private cloud
− Cost effects from the public cloud
− More flexibility
− More deployment options

1.3.3.2 Service models


Infrastructure as a Service (IaaS) provides the IT infrastructure and hardware components. The model
provides basic IT resources such as computing power, storage or network capacity. The user has control
over operating systems and applications.
Platform as a Service (PaaS) provides the basic technology and technical frameworks. It provides a
development environment with programming models and development tools for creating and executing
cloud-based applications. Through the consistent use of web technologies, users do not need to install any
software and can access your application at any time from anywhere via your smartphone or browser. In
addition, there is no need for users to roll out the complex system.
With Software as a Service (SaaS), the provider makes its vertical and horizontal software applications
available for daily business activities. It takes care of the technical infrastructure, installation and updates.
They always have the latest version available. Expensive hardware and the associated high acquisition costs
are a thing of the past.

1.3.3.3 Cloud Service Provider (CSP)


Today, the three leading CSPs are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud
Platform (GCP), with respective market shares of 62%, 20%, and 12%.

1.3.3.3.1 Amazon Web Services (AWS)


AWS is ideal for customers who want to develop, test and deploy their own applications such as DevOps
tools. The Data Lakes and the High Performance Computing of AWS make it possible to analyze and solve
complex and computationally intensive problems.

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1.3.3.3.2 Microsoft Azure


Microsoft Azure integrates perfectly into the Microsoft environment. All Active Directory credentials are
linked to the Single Sign-in so that internal authorizations can be easily controlled. The Azure development
environment also makes it easy to install and roll out an app.

1.3.3.3.3 Google Cloud Platform (GCP)


The GCP seem to have not invested so much in this area than AWS and Microsoft, especially in the usability
of creating a virtual private server in a few clicks. So GCP is more for development teams with a deep
knowledge of what to do.

1.3.3.4 HICO Cloud Support


As a Microsoft Gold Partner, the HICO products can be operated in Microsoft Azure. Operation with other
Cloud Service providers is basically possible if they support virtual machines, but are not tested by HICO.
HICO offers its products as SaaS and hosts them in the HICO cloud based on the Citrix Virtual Desktop
Infrastructure (VDI).
Within its cloud solutions, Microsoft Azure offers various services such as Virtual Windows Desktops, Virtual
Machines, Azure SQL Database, App Services and much more. Details on these cloud services can be
found at https://azure.microsoft.com.
Our products only use the Virtual Machine and optionally the Azure SQL Database Service with a VDI for
Remote Desktop Services (RDS). HICO tests and uses Citrix's well integrated VDI capabilities. The App
Services can be used for the after-market customer products HICO DeMoS® or HICO X-ContentPortal®, but
are not recommend by HICO.
The following figure shows a possible cloud solution based on Microsoft Azure technology.

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Fig. 11: Example of a HICO cloud solution


The client user can access the cloud-based server via a VPN gateway. HICO recommends a VDI over Citrix.
The connection via a VPN such as OpenCPN™ or similar types is not recommended by HICO due possible
performance problems. In this case, the customer has to ensure a stable and high-performance connection.
HICO also recommends at least two separate virtual networks. One for the editorial and publishing
environment and at least one additional virtual network for the after-market customer products.
Depending on the number of users, the HICO products can be installed on one or more different virtual
machines depending on the selected application. The Blob-Storage should be installed on each machine
to optimize access to the necessary files. If the connection is good, it can also be hosted separately. The
database can also be installed on a virtual machine or as an Azure SQL database including clustering.
CLIENT VM
The “Client VM” holds all the application from the Client-Tier like the PTC Arbortext® Editor™,
HICO:DesktopClient, etc.
CM & PS VM
The “CM & PS VM” includes the HICO:ContentManager and HICO:ProfilServer as well as the Blob-Storage.
QS VM
The “QS VM” can either be installed on the “CM & PS VM” or distributed for better load balancing on
separated virual machines. There are as many as needed “QS VM” possible.
PUB VM
The “Pub VM” holds the HICO X-Publisher® for the generation of PDF books as well as the PDF preview of
data modules.

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IDX VM
The “IDX VM” holds the HICO:IndexServer. This application can be installed like the “QS VM” on the “CM &
PS VM” or as a separate VM for a better index performance.
DB
The SQL-Database can be installed on the “CM & PS VM” or as a separate VM as well as a Azure
SQL-Database.
DeMoS VM
The “DeMoS VM” holds the HICO DeMoS® and should be installed on a separate virtual machine in a
different virtual network for security reasons. The access to this application is only available via https.
XCP VM
The “XCP VM” holds the HICO X-ContentPortal® and should be installed on a separate virtual machine in a
different virtual network for security reasons. The access to this application is only available via https.

1.4 Maintenance and Support

1.4.1 Application- & Product-Support Services in Operating Phase (APO)


The Application- & Product-Support Services in Operating Phase (APO) department offers, additionally to
the offers for software maintenance, a wide range of support services and training programs. The portfolio
of solutions includes services for our own products and for partner products. It includes market-leading
technologies and complex client solutions.
The APO area is the company's most important success factor, due to sustained satisfaction of customers
because of full support, the availability of knowledgeable contact partners and a fast and high-quality
requests and problems management procedure.
The accomplishment of challenges by the APO is a cross-departmental procedure with central responsibility.
They actively involve all the necessary, organisational units in the company, mainly the product specialists
and processing units. Our customers also benefit from the dedicated Single Point of Contact (SPOC)
available on request and thus the communication and integration of external support organisations. Some
of the specified product manufacturers and partners of HICO are, for example, PTC Parametric Technology
Corporation and Tridion B.V.
Highly-motivated, qualified and certified employees ensure the services of the APO, and thus make sure that
the products that are used by customers have a maximum of security and quality.

1.4.2 HICO Helpdesk


The web interface of the HICO Helpdesk offers different options to our customers. With this it is possible to
send messages and receive documents through a document management system.
The HICO Helpdesk is accessible via the URL: https://support.hico.com.
It is also possible to reach the HICO Helpdesk through the HICO telephone hotline. This support is only
provided for customers with a Service Level Agreement (SLA).
The HICO telephone hotline number is 00800-70461450 and is available for our customers from Monday to
Thursday from 7:45 a.m. to 6:15 p.m. and Friday from 7:45 a.m. to 3:30 p.m (Central European Time —
CET).
When calling the HICO telephone hotline, our customers are connected to any of our HICO Call Centre
agents who give assistance to the customer in creating a new ticket.

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The call centre agent then forwards this ticket to the dispatcher on duty, who makes an initial analysis of
the issues. The related 1st level helpdesk support also receives this ticket. If no solution can be found, the
dispatcher then decides, together with the customer, about the involvement of the escalation management
team.

1.5 Release cycles and version policy


For each delivery a delivery note, showing the products and delivered articles, must be signed by the
customer. Ensure that the product and article name are compliant with the regulations.
Definition: Release is used in the meaning of “Issue state of a software”.

1.5.1 Release cycles


From a customer perspective software versions have the following meanings:
− ALPHA: A software version which was released by the product management for integration testing in
defined customer projects, which supports the development of standard products. The ALPHA software
version may not have the whole functionality according to the requirement definition.
− BETA: Issued for integration testing analogous to ALPHA, however with an advanced software version.
In BETA, the software must have necessarily the whole functionality of the software according to the
requirement definition.
− RTO (Ready to OEM or collaboration partners): Basically this software includes the full range of
functions and is equated with "FINAL" from a QA perspective and allowed for production use. "RTO" is
particularly used when new modules and features were developed for an OEM or defined collaboration
partners, which have to be tested intensively before the market release. The RTO cycle may result in
the decision not to share custom modules or specific functional groups in the "market release" (market
release of a defined software version).
− FINAL: Issue of a defined software version ("market release") for all customers of HICO with a valid and
upright software maintenance contract.

1.5.2 Version policy


According to the license and software maintenance agreements of HICO, the version number is as follows:
− Major-Release: The latest major release software, which is usually released each year. New versions
may contain technical as well as functional adaptations or improvements. Technical adaptations may
also include support for newer versions of operating systems and database systems. Generally,
modified functions result in changes to the user documentation. For the company's own products, the
version number for a major release can be identified by the first block of numbers and is provided with a
build number. Major releases are also called "software upgrades".
− Minor-Release: However, technically-improved minor releases serving above all to eliminate errors,
may also contain minor program improvements and additional functions. Generally, minor releases do
not result in any changes to the user documentation. For the company's own products, the version
number for a minor release can be identified by the second block of numbers and is provided with a
build number. Minor releases are also called "software updates".
− Patch-Release: Technically-improved versions serving exclusively to eliminate errors (e.g. patches, bug
fixes). These modifications do not result in any changes to the user documentation. For the company's
own products, the version number for patch releases can be identified by the third block of numbers and
is provided with a build number.

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System Requirements for HICO Products

1.6 Description of warnings


This chapter provides information on the warnings used in this manual.

Table 2: Warnings
Symbol Description
Warning
A warning is a statement that alerts the user to the possibility of a system
failure, business problem, damaged data or other serious adverse reactions
associated with the use of the software.
Caution
A caution is a statement that alerts the user to the possibility of a business
problem or processing issues. It brings up an issue that the user would better
pay attention to, even if it’s not a system critical matter.
Note
A note is a helpful hint, sometimes a tip, to help the user work more efficient-
ly. Without a note, a user may lose precious time and get frustrated while
trying to understand why something is not working.

2 System requirements

2.1 HICO iPS.Suite® v8.2

2.1.1 Hardware requirements

2.1.1.1 Application server

2.1.1.1.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 16 GB computer memory
− 100 GB free hard drive space

2.1.1.1.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and octa-core CPUs


− 32 GB computer memory
− 100 GB free hard drive space for the database with Solid-State-Drive (SSD)

The determination of the hard drive space and computer memory is solely driven
by the number of saved documents and illustrations. You can get the hard drive
space requirements from the volume (see Chapter 2.1.1.4).

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2.1.1.2 Database Server

2.1.1.2.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 16 GB computer memory
− 100 GB free hard drive space

2.1.1.2.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and octa-core CPUs


− 32 GB computer memory
− 100 GB free hard drive space with Solid-State-Drive (SSD)

The determination of the hard drive space and computer memory is solely driven
by the number of saved documents and illustrations. You can get the hard drive
space requirements from the volume (see Chapter 2.1.1.4).

2.1.1.3 Clients

2.1.1.3.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 8 GB computer memory
− 2 GB free hard drive space
− Monitor with 1920x1080 screen resolution

2.1.1.3.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 16 GB computer memory
− 10 GB free hard drive space
− 2 monitors with 1920x1080 screen resolution

2.1.1.4 Quantity structure


The following table shows the necessary resources depending on the stored data. This is one language
variant with an average of 10 versions per Content Object. With multilingual Content Objects these values
must be multiplied accordingly.

Table 3: Quantity structure


Typ Very small Small Medium Large Very Large
Data modules 2.500 9.000 25.000 65.000 110.000
Illustrations / 3D Objects 4.000 11.000 20.000 100.000 90.000
Manuals / Nodes 90 / 50 120 / 100 950 / 50 1.000 / 5.000 2.000 / 400
Size of the database 2GB 4 GB 22 GB 38 GB 82 GB
Size of the file system 12 GB 40 GB 200 GB 400 GB 500 GB

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Table 3: Quantity structure


Typ Very small Small Medium Large Very Large
Size of the full text index 0,2 GB 0,5 GB 1 GB 4,8 GB 5,2 GB

2.1.2 Software requirements

2.1.2.1 Application server

2.1.2.1.1 Necessary software components

− Microsoft .NET Framework 4.7


− Microsoft Visual C++ 2017 Redistributable
− Central file system for Blob Storage and SharedBaseDirectory
− FlexLM License Server for PTC products (Arbortext® Publishing Engine™, Arbortext® Editor™ and
Arbortext® IsoDraw™)

2.1.2.1.2 Supported operating systems

− Microsoft Windows Server 2016 (64-Bit)


− Microsoft Windows Server 2019 (64-Bit)
− Microsoft Windows 8.1 (64-Bit)
− Microsoft Windows 10 (64-Bit)

2.1.2.2 Database server

2.1.2.2.1 Necessary software components

− Microsoft SQL Server 2017 or 2019


● Per seat/user 1 CAL license is needed
● DB-rights: DBO for Serviceuser of the Application server (see Chapter 2.1.2.4)

2.1.2.2.2 Supported operating systems

− Microsoft Windows Server 2016 (64-Bit)


− Microsoft Windows Server 2019 (64-Bit)
− Microsoft Windows 8.1 (64-Bit)
− Microsoft Windows 10 (64-Bit)

2.1.2.3 Firewall settings


The standard ports for the HICO services as well as the COTS products are listed below. If needed, all ports
can be configured in the product configuration settings.

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− HICO:ContentManager: TCP 8888, 8889


− HICO:IndexServer: TCP 9000
− HICO:ProfileServer: TCP 7777
− HICO X-Publisher®: TCP 9782
− HICO X-Browser®: TCP 8585
− Microsoft SQL Server: TCP 1433, UDP 1434
− SharedBaseDirectory: TCP 139, 4451
− FlexLM license server for PTC products: TCP 7788, 7799

In the event of errors, it may be necessary for analysis purposes to set up remote
access to the servers. For this purpose, appropriate ports are required for secure
access by third parties outside the company.

2.1.2.4 User rights


An AD group for all users who should have access (including the service user) must be created. They’ll
have to have a read/write access to the SharedBaseDirectory on the application server to reach data and
components of the HICO iPS.Suite®.
In case of separated servers (Application Server and Database server runs on dedicated SQL Server),
an Active Directory (AD) user must be created for the HICO services with administrator role on the
Application server. This user must be also DataBase Owner (DBO) for the HICO database on the dedicated
database server to ensure correct access.

2.1.2.5 Clients

2.1.2.5.1 Necessary software components

− Microsoft .NET Framework 4.7


− OPTIONAL: PTC Arbortext® Editor™ 8.0.1.0 (64-Bit)
Java is no longer included or shipped with the PTC Arbortext® Editor™ software.
PTC Arbortext® Editor™ is now supported on Amazon Corretto OpenJDK 11 (64-
Bit) and on Oracle Java 11 (64-Bit) and has therefore to be purchased by the
customer upfront and on customers costs. HICO does not include or ship Java with
the HICO software.
HICO does not recommend the parallel operation of multiple PTC Arbortext®
Editor™ versions or deviating versions in general. This can cause software
problems!
− OPTIONAL: Justsystems XMetaL 12.0 (64–Bit)
− Standard Web Browser with the following features (HTML5, CSS3, SVG, Cross-Window Messaging).
These web browser are tested:
● Google Chrome (80 or higher)
● Mozilla FireFox (78 or higher)
● Microsoft Edge (80 or higher)
● Microsoft Internet Explorer 11 — A warning is currently already displayed when using Microsoft
Internet Explorer 11, since the support for this internet browser will expire with the next version.

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2.1.2.5.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)

2.2 HICO X-Publisher® v6.2

2.2.1 Hardware requirements

2.2.1.1 Server

2.2.1.1.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 16 GB computer memory
− 10 GB free hard drive space

2.2.1.1.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 32 GB computer memory
− 10 GB free hard drive space.

2.2.1.2 Client

2.2.1.2.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 8 GB computer memory
− 1 GB free hard drive space

2.2.1.2.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 16 GB computer memory
− 10 GB free hard drive space

The determination of the hard drive space is solely driven by the number and size
of the published documents.

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2.2.2 Software requirements

2.2.2.1 Server

2.2.2.1.1 Necessary software components

− Microsoft .NET Framework 4.7


− Antenna House Formatter 7 or higher
− HICO StyleSheet-Set (CuSS)
− OPTIONAL: HICO X-Publisher®:SGML
● Apache Tomcat 8.5.41 (64-Bit)
● PTC Arbortext® Publishing Engine™ 8.0.1.0 (64-Bit)
Java is no longer included or shipped with the PTC Arbortext® Publishing Engine™
8.0.1.0 software. PTC Arbortext® Publishing Engine™ 8.0.1.0 is now supported on
Amazon Corretto OpenJDK 11 (64-Bit) and on Oracle Java 11 (64-Bit) and has
therefore to be purchased by the customer upfront and on customers costs. HICO
does not include or ship Java with the HICO software.
HICO does not recommend the parallel operation of multiple PTC Arbortext®
Publishing Engine™ 8.0.1.0 versions or deviating versions in general. This can
cause software problems!
− Central file system to keep publications
To use the automatic conversion of foreign documents an existing installation of a
PDF printer, which fullfills the following requirements:
− Definition of a output directory for automatic processing
− The created file name must correspond to the source name (only the name
extension may differ, e.g. from .docx to .pdf)
Basically all PDF printers can be used which correspond to the above mentioned
requirements! Supported and tested virtual PDF printers on the part of HICO are:
− Bullzip PDF Printer
− qvPDF

2.2.2.1.2 Supported operating systems

− Microsoft Windows Server 2016 (64-Bit)


− Microsoft Windows Server 2019 (64-Bit)
− Microsoft Windows 8.1 (64-Bit)
− Microsoft Windows 10 (64-Bit)

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2.3 - HICO X-Browser® v9.3
System Requirements for HICO Products

2.2.2.2 Client

2.2.2.2.1 Necessary software components

− Microsoft .NET Framework 4.7


− Adobe Acrobat or Reader 10 or higher

Some versions of Adobe Professional do not give you a browser plug-in. In these
circumstances, you must also install Acrobat Reader software.

2.2.2.2.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)

2.3 HICO X-Browser® v9.3

2.3.1 Hardware requirements

2.3.1.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz


− 4 GB computer memory
− 50 GB free hard drive space, in accordance with the size and number of publications

2.3.1.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz


− 8 GB computer memory
− 100 GB free hard drive space, in accordance with the size and number of publications

2.3.1.3 HICO X-Browser®:APP(iOS)

− Apple iPad with 2 GB memory


− 32 GB free capacity, in accordance with the size and number of publications

2.3.2 Software requirements


HICO tests the application exclusively with the web browsers listed below.
Any problems occurring on other web browsers can therefore only be handled
within the scope of the “Customer specific Application and Product Support”
(“Solution Support”).

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Issue: 023 PMC-HICOCOM-2387N-00002-00_023-00_en-GB
2.4 - HICO X-ContentSuite® v8.2
System Requirements for HICO Products

Based on the current performance tests, HICO recommends the usage of the
web browser “Google Chrome” for the given application. If other web browsers
are used, a loss of performance may be encountered.

2.3.2.1 Necessary software components

− Standard Web Browser with the following features (HTML5, CSS3, SVG, Cross-Window Messaging).
These Web Browser are tested:
● Google Chrome (80 or higher)
● Mozilla FireFox (78 or higher)
● Microsoft Edge (80 or higher)

2.3.2.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)
− Apple iOS 13 or higher for HICO X-Browser®:APP(iOS)

2.4 HICO X-ContentSuite® v8.2

2.4.1 Hardware Requirements

2.4.1.1 Application server


See HICO iPS.Suite® (Chapter 2.1.1).

2.4.1.2 Clients (Desktop)

2.4.1.2.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 8 GB computer memory

2.4.1.2.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 16 GB computer memory

2.4.1.3 Clients (Mobil)

2.4.1.3.1 Minimum hardware requirements

− ARM or Intel-based processor with a minimum of 1.3 GHz and dual-core CPUs
− 2 GB computer memory
− 1920x1080 sceen resolution

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2.4 - HICO X-ContentSuite® v8.2
System Requirements for HICO Products

2.4.1.3.2 Recommended hardware requirements

− ARM or Intel-based processor with a minimum of 2 GHz and quad-core CPUs


− 3 GB computer memory
− 2560x1600 sceen resolution

2.4.2 Software Requirements

2.4.2.1 Application server

2.4.2.1.1 Necessary software components


The HICO X-ContentSuite® is installed with the HICO iPS.Suite® (see Chapter 2.1.2) and is activated with a
corresponding license.

2.4.2.2 Clients

2.4.2.2.1 Necessary software components

HICO tests the application exclusively with the web browsers listed below.
Any problems occurring on other web browsers can therefore only be handled
within the scope of the “Customer specific Application and Product Support”
(“Lösungssupport”.)

Based on the current performance tests, HICO recommends the usage of the
web browser “Google Chrome” for the given application. If other web browsers
are used, a loss of performance may be encountered.

− Standard Web Browser with the following features (HTML5, CSS3, SVG, Cross-Window Messaging).
These Web Browser are tested:
● Google Chrome (80 or higher)
● Mozilla FireFox (78 or higher)
● Microsoft Edge (80 or higher)

Possibly it is required to deactivate the compatibility mode for intranet pages, as in


these circumstances all pages are displayed in the IE5 mode. This can lead to the
problem that the HICO X-ContentSuite® will not operate correctly.

2.4.2.2.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)
− Linux
− Android 8 or higher
− Apple iOS 13 or higher

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2.5 - HICO DeMoS® v3.4
System Requirements for HICO Products

2.5 HICO DeMoS® v3.4

2.5.1 Hardware requirements

2.5.1.1 Application server

2.5.1.1.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 8 GB computer memory
− 100 GB free hard drive space for the database

2.5.1.1.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 16 GB computer memory
− 200 GB free hard drive space for the database with Solid-State-Drive (SSD)

The determination of the hard drive space and computer memory is solely driven
by the number of saved documents and illustrations.

2.5.1.2 Clients (Desktop)

2.5.1.2.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz


− 4 GB computer memory

2.5.1.2.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz


− 8 GB computer memory

2.5.1.3 Clients (Mobil)

2.5.1.3.1 Minimum hardware requirements

− ARM or Intel-based processor with a minimum of 1,3 GHz dual core


− 2 GB computer memory
− 1920x1080 sceen resolution

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2.5 - HICO DeMoS® v3.4
System Requirements for HICO Products

2.5.1.3.2 Recommended hardware requirements

− ARM or Intel-based processor with a minimum of 2 GHz quad core


− 3 GB computer memory
− 2560x1600 sceen resolution

2.5.2 Software requirements

2.5.2.1 Application server

2.5.2.1.1 Necessary software components

− MS SQL Server 2017 or 2019

2.5.2.1.2 Supported operating systems

− Microsoft Windows Server 2016 (64-Bit)


− Microsoft Windows Server 2019 (64-Bit)

2.5.2.2 Clients

2.5.2.2.1 Necessary software components

HICO tests the application exclusively with the web browsers listed below.
Any problems occurring on other web browsers therefore can only be handled
within the scope of the “Customer specific Application and Product Support”.

Based on the current performance tests, HICO recommends the usage of the
web browser “Google Chrome” for the given application. If other web browsers
are used, a loss of performance may be encountered.

− Standard Web Browser with the following features (HTML5, CSS3, SVG, Cross-Window Messaging).
These Web Browser are tested:
● Google Chrome (80 or higher)
● Mozilla FireFox (78 or higher)
● Microsoft Edge (80 or higher)

2.5.2.2.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)
− Linux
− Android 8 or higher
− Apple iOS 13 or higher

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Issue: 023 PMC-HICOCOM-2387N-00002-00_023-00_en-GB
2.6 - HICO X-ContentPortal® v3.4
System Requirements for HICO Products

2.6 HICO X-ContentPortal® v3.4

2.6.1 Hardware requirements

2.6.1.1 Application server

2.6.1.1.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz and quad-core CPUs


− 8 GB computer memory
− 100 GB free hard drive space for the database

2.6.1.1.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz and quad-core CPUs


− 16 GB computer memory
− 100 GB free hard drive space for the database with Solid-State-Drive (SSD)

The determination of the hard drive space and computer memory is solely driven
by the number of saved documents and illustrations.

2.6.1.2 Clients (Desktop)

2.6.1.2.1 Minimum hardware requirements

− x64-based processor with a minimum of 2 GHz


− 4 GB computer memory

2.6.1.2.2 Recommended hardware requirements

− x64-based processor with a minimum of 3 GHz


− 8 GB computer memory

2.6.1.3 Clients (Mobil)

2.6.1.3.1 Minimum hardware requirements

− ARM or Intel-based processor with a minimum of 1,3 GHz dual core


− 2 GB computer memory
− 1920x1080 sceen resolution

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2.6 - HICO X-ContentPortal® v3.4
System Requirements for HICO Products

2.6.1.3.2 Recommended hardware requirements

− ARM or Intel-based processor with a minimum of 2 GHz quad core


− 3 GB computer memory
− 2560x1600 sceen resolution

2.6.2 Software requirements

2.6.2.1 Application server

2.6.2.1.1 Necessary software components

− MS SQL Server 2017 or 2019

2.6.2.1.2 Supported operating systems

− Microsoft Windows Server 2016 (64-Bit)


− Microsoft Windows Server 2019 (64-Bit)

2.6.2.2 Clients

HICO tests the application exclusively with the web browsers listed below.
Any problems occurring on other web browsers can therefore only be handled
within the scope of the “Customer specific Application and Product Support”.

Based on the current performance tests, HICO recommends the usage of the
web browser “Google Chrome” for the given application. If other web browsers
are used, a loss of performance may be encountered.

2.6.2.2.1 Necessary software components

− Standard Web Browser with the following features (HTML5, CSS3, SVG, Cross-Window Messaging).
These Web Browser are tested:
● Google Chrome (80 or higher)
● Mozilla FireFox (78 or higher)
● Microsoft Edge (80 or higher)

2.6.2.2.2 Supported operating systems

− Microsoft Windows 8.1 (64-Bit)


− Microsoft Windows 10 (64-Bit)
− Linux
− Android 8 or higher
− Apple iOS 13 or higher

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2.7 - HICO StyleSheet-Set v4.2
System Requirements for HICO Products

2.7 HICO StyleSheet-Set v4.2


The HICO StyleSheet-Set supplies the related stylesheets for the operation and usage of all products from
HICO. For each TechPub-Standard (S1000D, ATA iSpec 2200 and iETD-ExportStandard v4) the schemas/
DTDs, screen/editor-, PDF- and HTML stylesheets are available. These are mandatory requirements for
each HICO product.
Each HICO StyleSheet-Set includes all files, which are needed to generate standard specific HTML and PDF
publications.
The HICO StyleSheet-Set supplies for each TechPub-Standard the following stylesheets:
− Schemas/DTDs, Screen/Editor-Stylesheets for HICO:Connector
− Schemas/DTDs for HICO X-Publisher® for SGML/XML conversion and PDF-Publications
− HTML5-Stylesheets for HICO X-ContentSuite®, HICO X-Browser® and HICO X-ContentPortal®
− HTML5-Stylesheets & HTML-FrameSets for the HTML Publication

HICO supplies the related HICO Customizable StyleSheets (CuSS) for each standard. The stylesheets are
necessary for the HICO X-Publisher®:Designer to create a customised output for a publication.

All CuSS listed here are treated as an adaptation and are not part of the
standard software and absolutely requires a HICO X‑Publisher®:RapidBook and
HICO X‑Publisher®:Designer license.

These HICO StyleSheet-Sets are currently available:


− S1000D – ISS-CuSS — for S1000D® publications according the needs of the industry without the layout
overload from the S1000D specification
− S1000D - CMP-CuSS ATA Spec1000BR — for S1000D® Component Maintenance Publication
according to the ATA Spec 1000BR Business Rules guidance document for how to
deliver ATA compliant S1000D content
− S1000D - AviSS-CuSS — for S1000D® publications in the aviation industry in the style of the
requirements of the Federal Ministry of National Defence and Sport / Air Material Staff (MSL) /
Department for Material Management in Austria
− S1000D - NDCSS-CuSS — for S1000D® publications, which are intended to provide a bilingual
head-to-head presentation in the style of the requirements “C-01-100-100/AG-006” and “D-01-100-207/
SF-002” of the Department of National Defence (DND) of Canada
− S1000D - TDvSS-CuSS — for S1000D® publications in the style of military standard “H011 / M011”
− S1000D - GAF-TO-CuSS — for S1000D® publications in the style of military standard “GAF T.O.
A01”
− S1000D - FMSS-CuSS — for S1000D® publications of Flight manuals based on the requirements of
EASA/FAA

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