UNIVERSITI UTARA MALAYSIA

COLLEGE OF BUSINESS

COURSE CODE : BPMN 2023

COURSE NAME : ORGANIZATIONAL BEHAVIOR
PREREQUISITE : BPMN 1013 PRINCIPLES OF MANAGEMENT

1.0 SYNOPSIS

This course will be introduced students to organizational behavior as a whole. The course
also stresses on the concept of individual, group and organizational structure and the
importance of the concepts towards organization. This course will also cover about the
roles of manager in understanding and applying the concepts in developing and retaining
the competitiveness of the organization.

2.0 OBJECTIVES

At the end of the course, students are expected to:

1. Understand the concepts and theories of individuals, groups and organizational

systems within the organizational behavior (OB) discipline.
2. Explain how these OB concepts and theories relate to work behaviors or attitudes.
3. Apply OB-related concepts and techniques in organizational setting.

3.0 LEARNING OUTCOMES

At the end of the course, students will be able to,

1. Describe the concepts and theories of individuals, groups, and organizational systems
within the organizational behavior (OB) discipline. (C2)

2. Discuss the relationship of these OB concepts and theories with work behaviors or
attitudes. (C2,A2)

3. Demonstrate the ability to apply OB-related concepts and techniques in

organizational issues.(A3, C3)

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4.0 REFERENCES

4.1 Main Reference:

Robbins, S. P. & Judge, T. A. (2019). Organizational behavior (18th ed). New Jersey:
Pearson

McShane, S. L. & Glinow, M. A.V (2021). Organizational behavior (9th ed.). New York:
McGraw Hill

4.2 Additional References:

Colquitt, A.J., Lepine, A.J., & Wesson, J.M. (2019). Organizational behavior:Improving
performance and commitment in the workplace (16th ed). United State: McGraw
Hill.

Griffin, R.W., Philips, J. M., & Gully, S. M. (2017). Organizational Behavior: Managing
People and Organizations. (12th ed). Singapore: Cengage Learning

Kinicki, A., & Fugate, M. (2018). Organizational Behavior. A Practicle, Problem-Solving

Approach (2nd ed.). NY: McGraw-Hill Irwin.

Schermerhorn, J. R., Hunt, J. G., Osborne, R. N. & Uhl-Bien, M. (2011). Organizational

Behavior (11th ed.). John Wiley & Sons.

5.0 COURSE CONTENTS

NO CONTENT HOUR
1 1.0 INTRODUCTION 3
1.1. What is organizational behavior (OB)
1.2. Contributing disciplines to OB field
1.3. Model of OB
1.4. Challenges and opportunities for OB

PART 1: PROCESS OF INDIVIDUAL

2 1.0 INDIVIDUAL DIFFERENCES 4

1.1 Workforce diversity
1.2 Attitude
1.3 Personality
1.4 Values

3 2.0 PERCEPTION AND ATTRIBUTION 3

2.1 A model of person perception
2.2 Errors in Perception
2.3 Attribution theory

4 3.0 WORKPLACE MOTIVATION 4.5

3.1 Elements of motivation
3.2 Overview of motivation early theories

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NO CONTENT HOUR
3.3 Contemporary theories of motivation
3.4 Motivating through job design

5 4.0 EMOTION AND MOOD 2

4.1 Emotion versus mood
4.2 Sources of emotion and mood
4.3 Emotional labor
4.4 Emotional intelligence (EI)

6 5.0 WORK STRESS 2

5.1 Sources of stress
5.2 Consequences of stress
5.3 Stress management

PAR T 2: GROUP AND INTERPERSONAL PROCESS

7 6.0 GROUP AND WORK TEAM

6.1 Group development process 4
6.2 Group decision making
6.3 Types of work teams
6.4 Team performance factors

9 7.0 POWER AND POLITICS 3

7.1 Bases of power
7.2 Dependency and power
7.3 Common influence tactic
7.4 Organizational politic

10 8.0 CONFLICT AND NEGOTIATION 3

8.1 Views and types of conflict
8.2 Conflict process and its management
strategies
8.3 Negotiation process and types
8.4 Individual differences in negotiation

11 9.0 LEADERSHIP 4.5

9.1 Leadership versus management
9.2 Early approaches to leadership
9.3 Emergence of situational leadership theories
9.4 Contemporary perspectives on leadership

PART 3: ORGANIZATIONAL PROCESS

12 10.0 ORGANIZATIONAL STRUCTURE 3

10.1 Elements of organizational structure
10.2 Organizational structure types
10.3 Determinants of organizational structure

13 11.0 ORGANIZATIONAL CULTURE 3

11.1 Organizational culture definition
11.2 Functions and limitations of culture
11.3 How culture is created and maintained
11.4 Managing organization culture

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 NO CONTENT HOUR

14 12.0 ORGANIZATIONAL CHANGE 3

12.1 Forces for change in organization
12.2 Change resistance
12.3 Organizational change models
12.4 Change management

TOTAL 42

6.0 TEACHING METHOD

Lecture, online learning, and discussion

7.0 ASSESSMENT

Coursework 100%
- Quiz 40%
- Assignment 1 – Problem-based activity 25%
- Assignment 2 – Report writing 15%
- Case Study 20%