Information Communication Technology (ICT) is responsible for the planning,

management, and direction of technology initiatives in support of both academic and

administrative operations in the university.
ICT provides the university community with different set of technology services including
development, monitoring, and maintenance of the campus data network, video
conferencing services, ERP system, telephone system, print &copy system, computer
systems and servers, technology training, consultancy and smart classrooms.
Service teams under ICT :
 Network Infrastructure services
 Technology teaching and Learning Services
 Application Development
 Help Desk and Support
 Training and consultancy

1. Software dev.t team

The Software Development team provides software design, development and deployment services for
the University. The systems we build range from small bespoke applications to enterprise services and
include administrative systems, software for research projects and, learning and teaching systems.

Our team is made up of the following key roles:Team leader, Software Developers, System Analysts,
Database Administrators, Web Developer based on the Ethiopian Civil service structure, but we redefine
our team structure to adopt the modern agile software development methodology, and this helps our
team to emphasizes productivity, transparency, and flexibility in the software development process, and
encourages teams to work together collaboratively as a unit. While each member has their own specific
tasks, the team is evaluated as a whole. The team also focuses more on each member’s unique skills,
rather than titles or hierarchy. This creates an environment where teams are motivated to work
together towards a common goal. This help our team to make better use of our team members’
individual talents and be more productive in the process.

2. The Electronic devices technical Support services we provide.

1. Duplicating machines Maintenance.
2. Photocopiers and printers Maintenance
3. Desktop and laptop computers Maintenance
4. Any kind of technical support and Maintenance
Learning and Teaching technology

Learning and Teaching technology is one of the departments under the directorate of
information and communication technology, and the tasks it performs are it is the department in
charge of controlling e-learning, video conference, smart Rooms, and smart board-equipped
rooms and making them convenient for the user