Suraj Das

G23110

1 a. Identify a recent situation in which you had a difficult conversation.

b. Present the problem at hand to give a detailed background.
c. Highlight how you dealt with the situation and what was the outcome.
d. In view of the article “8 ways to get a difficult conversation back on track”,
suggest changes in your approach. Elaborate how you feel it is likely to impact
the discussion.

Ans -

Crain India Limited was facing a challenging period due to supply constraints and tough

market competition, resulting in a 22% loss in the last quarter. The company was
struggling

to prevent mass retrenchment.

Despite these setbacks, the company's decision to forego salary hikes and prevent mass
retrenchment reflects its commitment to weathering the financial difficulties. Transparent
communication with employees is crucial, explaining the reasons behind this choice while
focusing on maintaining morale through non-monetary recognition and open dialogue.

To navigate this situation, focus on cost-cutting measures without compromising essential

operations and review business strategies for potential diversification or efficiency
improvements. Investing in employee development and training can be a long-term strategy
to enhance skills and productivity.

Collaboration with financial teams to develop a robust financial plan, including forecasting
and managing debts, is essential. Evaluate the performance of the Taratala manufacturing
unit, seeking external expertise if needed. Consider consulting with financial experts or
business consultants if the situation doesn’t improve.

These proactive steps aim to address the current challenges, fostering a path towards
stability and future growth for Crain India Limited.